Had me waiting for over an hour. I got dressed and walked out. Sometimes doctors forget that they…read moreare in the "service" business. Plus they try to force you to use their valet parking service ($7 plus tip) by marking all of the good spaces in front of the building as "VALET." COVID ALERT! IF you want some stranger in your car-go ahead- I do not.

I was misdiagnosed by not one, but two orthopedic doctors, who told me that I had acetabular…read moredysplasia in my right hip. The second doctor recommended that I find a surgeon who could perform a periacetabular osteotomy (a major surgery that would break my pelvis and reconstruct my hip socket). Long story short, I was saved by a third doctor who told me that nothing was wrong with my hip. He was the specialist surgeon who knows how to perform the difficult operation. He explained that my symptoms were not hip related, rather, they were sciatic in nature (shooting pains from my hip to my feet, numbing, tingling). He recommended I see Dr. Clavenna, who specializes in spinal surgery. I saw Dr. Clavenna, was immediately diagnosed, had a micro-discectomy, and am now back to work and enjoying life again. Good thing I didn't go through a terrible (life altering) surgery that would require me to be out for 6 months! Dr. Clavenna was knowledgeable, attentive, efficient and kind. He has been by far the best doctor!

Dr. Proctor is an absolute lifesaver--literally. He has helped me through some of the most…read morechallenging health issues I've ever faced in ways that have genuinely saved my life. He is far more than just another internal medicine doctor; his deep expertise in both internal medicine and endocrinology is exceptional and has made all the difference in my care. What sets Dr. Proctor apart is how much he truly cares about his patients as human beings. He is by far the most responsive doctor I've ever had--always prompt with follow-ups, thorough in his explanations, and genuinely invested in my well-being. His approach goes beyond the clinical; he listens, he supports, and he partners with you in your health journey. His staff is incredible as well. The physician assistants are outstanding--each one is knowledgeable and capable enough to serve as a primary physician on their own. Together with Dr. Proctor, they form an unbeatable team that delivers compassionate, high-quality care every single time. If you're looking for a doctor who combines world-class medical knowledge with heartfelt humanity, Dr. Proctor and his team are the gold standard. I can't recommend them highly enough!

Our family has entrusted our healthcare to Dr. Procter and The Well Integrative Medicine for many…read moreyears. Between my two sons, my wife, my grandson, and myself, we have relied on Dr. Procter for a wide range of medical needs and have consistently received exceptional care. As a physician, Dr. Procter has access to many of the same medical tools, treatments, and resources as other doctors. What truly sets him apart is not the tools themselves, but the way he uses them. In today's healthcare environment, it is rare to find a physician who combines deep medical knowledge with genuine compassion, personal commitment, and an unwavering determination to help patients heal. My two sons each have unique and challenging medical conditions. Before seeing Dr. Procter, we consulted with numerous physicians and specialists without achieving meaningful results. Dr. Procter approached their cases differently. He listened carefully, thought creatively, and developed treatment plans that addressed the root causes of their issues. Thanks to his expertise and persistence, both of my sons are experiencing successful outcomes that other physicians had been unable to achieve. Dr. Procter treats patients as individuals rather than diagnoses. He takes the time to understand the whole person and is fully invested in helping his patients achieve the best possible health. His care, compassion, and dedication are qualities that have become increasingly difficult to find in modern medicine. I recommend Dr. Procter and The Well Integrative Medicine without hesitation. Our family's health and quality of life are significantly improved because of the care we receive there.

My experience was exceptional from start to finish. Jessica MacPhee was my treating physician, and…read moreshe truly went above and beyond. She took the time to listen carefully as I described the pain I was experiencing and walked me through several treatment options, clearly explaining the pros and cons of each so I could make an informed decision. When I returned for the selected treatment, she performed the procedure with great skill and professionalism. When I mentioned that the previous medication hadn't been as tolerable for me as I'd liked, she took action and called in a new prescription before I left. Which the new medication seems to be working out great. I highly recommend this practice, and if you have the opportunity, I suggest asking for Jessica MacPhee.

I can't say thank you enough to Jessica (PA) and Edgar (PT). Amazing people. I came to them as a…read moresick, falling-apart person and left like a new man. Thank you guys!

Dr Knapp was HIGHLY recommend to me by a very dear friend who had going to him for years. My…read moreexperiences have been nothing but wonderful going to this office. Dr Knapp and his staff have been helpful, kind and have given me exceptional care. I went to the office due to terrible pain and deformities in both feet caused by other medical issues. We tried non-surgical options first, but Ultimately both feet needed surgery. Done one at a time, with detailed follow up appointments I feel that I have had the very best care and highly recommend Dr Knapp. Thank you Dr Knapp! ***I see Dr Knapp at the Little Elm location.***

Well shi*! I don't know what to think about all of this. I'm the epitome of your average hobby…read morejogger nowadays. I moved to TX and with that, the old me is dead and gone. On any given week I'll run 0-40+ miles and have been experiencing foot pain from early this year prior to moving here. I went in thinking I had nerve damage, a Morton neuroma since my symptoms were pointing in this direction. Only to several visits (xray that apparently didn't show anything and was completely pointless + MRI) and many payments later find out I have a laundry list of issues. According to my mri I have a stress fracture, a fully detached plantar plate and a torn plantar plate in my 2nd, 3rd and 4th metatarsal along w various other issues. I'll be lying to say I wasn't in complete disbelief when I found this out. I stood there staring at the screen like this can't possibly be my foot we are talking about. It's cute hearing people talk about their jogs but have you ran a marathon, and various other races for the past 6 months on a broken, fully ruptured foot, if not I don't give two f's! This coming from a woman who has been in heels nearly everyday of every week for months on end. No wonder my left knee where I had arthroscopic surgery has been all out of whack, I didn't know I'd been doing this on some bum foot! I seriously can't fathom these MRI results are accurate and surgery?!!!! I'm getting a second opinion like any human would but have looked further into this center since discovering this. Most every individual has been in a boot and had surgery here. I don't like the idea of feeling like I've had zero care to actually treat any of my symptoms just visit after visit scheduled to collect payment after payment. Zero taping techniques provided or anything useful in anyway that would help other than trying to be shoved into a boot and other costly options. I'd be weary of the "care" or lack there of. I did break my left foot years ago and I'm convinced they are reading results saying it's fractured, on a 5 year old fracture. If it is fractured in addition to fully detached as shown to me and torn in other areas well, then that's just peachy I suppose my adrenaline since being here has increased my tolerance to pain because it's pretty insane to think of what I've done on this foot the past 6 months. Get a second opinion if you're going to come here but I wouldn't suggest this center. It's felt all sorts of sketch from the jump. Boots, surgery, infection, being nickeled and dimed. It screams insurance fraud or some sort of scam into trying to rob you blind and a push into going under the knife. The second I head cutting through bone, my head nearly exploded. Are you effing serious right now?!? I'm going to run Dallas marathon on this before any type of surgery whatsoever. The way I see it, if something's fully detached- then I can't detach it any further. I suppose if everything told to me is accurate it's time for me to take up the out of my tax bracket hobbies I've been putting off, hello needle pointing and mahjong!

Next Step Orthopedics, thank you for your dedication and exceptional care. I want to extend a…read moreheartfelt and special thanks to my surgeon, Dr. Dominique Nickson, MD, for being an OUTSTANDING physician. Your expertise and compassion for your patients have made an immeasurable difference to my physical and mental well-being during a challenging time. Orthopedic surgery requires precision, resilience, and strength to tackle complex procedures, and you embody these qualities. The patient-centered approach you and your team take has helped improve my quality of life and recovery from my rotator cuff injury. We are fortunate to have such a skilled and caring orthopedic surgeon as you, Dr. Nickson. Again, thank you for your kindness, support, and unwavering commitment to excellence. Sophia W.

saw a friend of mine on social media getting help for her knee so I asked her for the referral…read more She was so right - this place is GREAT!!! The doctor and staff was VERY attentive and nurturing. I was a bit anxious but the type of care I received had me at ease. I drove about an hour to be seen here and it was beyond my expectation!

You should prioritize patients with appointments over walk ins. Twice now I've waited over an hour…read moreto even go back to a room and waited again 30 minutes to see the Dr. so disrespectful to make us wait each time and the waiting room is full of people complaining. I'm missing work to sit in the waiting room! If we have an appointment scheduled for 9 am, we should be seen within a 20 minute window.

This place is amazing same staff all the time always very helpful. Always on time with patients…read moregetting in and getting out.

The best ortho Drs around. Have been to 2 others and this is my go to place. Had months of shoulder…read morepain and 1 visit and I haven't had anymore knock on wood.

11/10. This place couldn't be better. All staff, including office and medical, are organized,…read morecourteous, and knowledgeable. My employer changed health-care on me while I was mid-treatment with my physical therapy, which was being overseen by Leann. They were flexible in helping me with that and even using some existing credit which I had to use to pay for that. My doctor was Dr. Klein, orthopedic surgeon. He did a perfect job on my surgery. My shoulder is healing up perfectly. I barely feel it or consider it these days.

Dr. Astrid Gutsmann is an exceptional physician.  (With a smile) She listens carefully to my…read moreconcerns, explained my condition/treatment in layman's terms, and never rushes through my appointments.  The staff (Jazz and Phillip) is friendly, very helpful, and personable.  The wait time is always short.  Highly recommended. - Ed R.

I am new to the area and have been searching for a primary care physician, and I am so grateful I…read morechoose Dr CAREing in Allen, Texas. My initial visit with Dr Gutsmann and her staff went wonderfully well. I had two immediate issues that needed to be resolved which they did in such a professional fashion and sent me on my way. I believe they will provide the genuine medical care that I am seeking.