My dog received her first haircut today with Nichol and am very, very happy! My little Shichon not…read moreonly looked great, but a bath and haircut only took a little over an hour. I love that she only does one dog at a time, so no dog is in a kennel after a bath and waiting for their turn to get their haircut. Leah was so relaxed when I picked her up and instead of rushing to the door to get out, she was strolling around, so comfortable and stress-free. And her price is very reasonable! I'm very happy with K-9 & Felines, knowing Leah will always be in good hands and home quickly!

Nicole is one of the most caring groomers I've ever met! Nicole attended The Cat Grooming…read moreSymposium, which is a weekend long, immersive grooming seminar. I have taught many classes at TCGS as I'm a co-founder of the Holistic Cat Groomers Alliance. Nicole impressed me with her quick grasp of the material & insightful questions. I have no doubt she would put a cat's safety & welfare first, instead of risking the life of a cat for secondary aesthetic preferences. Nicole is also an active participant in my Holistic Cat Grooming forum and her input shows her compassionate dedication to the welfare & comfort of the cats in her care, in addition to a keen understanding of the compassionate, holistic method. I would highly encourage you to entrust Nicole with the grooming of your precious cat.

What an amazing place! I'm new to the Westfield area and was looking for a pet store as there were…read moreno Petco stores locally. I thought a store that was for pets and gardens wouldn't have mo dog's favorite treats, but I was amazed to be wrong! I found so many treats, much more than those dirty Petco stores! And it was extremely clean! My dog loves pet stores (she's a social butterfly) and met a ton of friends. The garden side had gorgeous plant, but ended up getting some basil to grow in the window. I wish I had a backyard as they had beautiful furniture at great prices. Can't wait to go back!

We've been going to Smithland in Westfield, MA, since they opened. Even though we've moved to West…read moreSpringfield, we continue to shop there. They have everything you may need; pet food, indoor & outdoor plants and trees, an abundance of beautiful outdoor furniture, high quality birdbaths, mulch of all types you can imagine. It's the only place where we buy our Advantix flea & tick treatments for our dogs The staff are very friendly, helpful and informed about where to find what you need and will happily escort you to the proper location. Some of their products are high in price and some are priced wicked good! The value and high quality of their products and plants are terrific and I've never had any plants die on me, ever! They have a great return policy and as an added bonus, they have a rewards policy. If you sign up for texts and emails, you'll receive coupons. They also carry beautiful perennials, annuals and trees So many beautiful decorative items for your home and garden! I love to poke around at Smithland. I always find something that I love!

I have been being my dogs to Kim for a few years, I have nothing but good things to say about her…read morefacility. my dogs are always happy to go visit her, my Newfie actually jumped out of the car and walked himself in. They are happy, fed and well cared for during their stays. I highly recommend Klassee K-9 to anyone who has to board their dog for a day or week.

Used Klassee last month when I went to S.Carolina for 3 nights. Had a great experience. . When I…read morepicked up Oscar he of course ran over to me as he was so excited to see me. Then to my suprise he went back over to Kim and was looking for love! I was a bit jealous honestly. I have been to places that when I pick him up he is shaking and nervous. Clearly he was very comfortable during his stay. It was clean and reasonable. Will be using them on my nedt trip!!

I was looking for a cat, and right from the beginning the staff was very helpful and professional…read more I picked out a 10 year old tuxedo cat but he needed teeth and gum worK. I was able to pick him up three days later, and the surgery had been done at no charge. The staff was incredibly nice. The woman that went over the paperwork with me was very helpful, and answered all of my questions. If I ever need another pet, I will absolutely use Dakin.

‼PSA‼ only take your animal to this facility if it is a perfect outstanding animal…read more On June 2, 2026, I contacted Dakin Humane Society in Springfield MA about surrendering my dog and was told someone would follow up after I completed their intake paperwork. After reviewing my dog's information, including her anxiety medication and use of a muzzle during vet visits, a staff member called me on June 4 and reassured me multiple times that Dakin could accommodate her. I specifically asked whether they had space for her and whether her anxiety would be an issue, and I was told they would work with her and that euthanasia would not be necessary based on her file. They even made a special exception to schedule the surrender on Saturday, June 6. After my best friend drove my dog and I two hours to the facility, the staff member Lauren is who we met & She immediately focused on my dog's muzzle and informed me that if I surrendered her, she WOULD be euthanized because a "dog requiring a muzzle and medication for vet visits would not do well in this kind of environment." She stated that whoever had previously approved the surrender should have informed me of this sooner. When I asked if we could be present if euthanasia occurred, I was told no and was also told her body would not be released to me for cremation. She also mentioned that they call muzzles "party hats" so it seems to me that they do utilize muzzles at their facility. Throughout the interaction, my dog remained calm, approached Lauren willingly, and showed friendly interest despite being anxious. Lauren refused to interact with my dog. Feeling misled after receiving repeated assurances that Dakin could help her, I chose not to surrender my dog and told Lauren to go F herself & that they could all go F themselves. I believe Dakin has behavioral standards even though I was given multiple reassurances over several days, had my best friend drive my dog and I two hours based on those assurances, and then received completely different information upon arrival. After getting home I read more reviews of this place and they have MULTIPLE stating that they're KILLING and turning away animals because they don't fit their adoption standards.

Jay is great with my pup Roux! Thank You. We have been going here for dog training. He is very…read morepatient with the dogs he is training and extremely knowledgeable.

This place is awful. They have a program where if you buy 10 bags of premium dog food you get the…read more11th free. My dog only goes through 1 large bag of Hill Science Diet every 5-6 weeks. Three visits ago they told me that the next one would be free. When I went the next time they said the same thing, your next bag will be free. I thought "ok, I must have misunderstood them the previous time". When my husband went in tonight they said " your next one will be free". He made them print out all of the purchases and we had bought 13 bags. They charged for all of them then just kept stringing us along! This store and that program are a ripoff. I'll go to Westfield Feed from now on.

Have always had wonderful care here.They truly care about the birds. I would recommendread more

The BEST place to buy and/or board your bird. We bought an opaline olive Quaker and Janet and staff…read moreknew which baby bird would be perfect for us. They are patient with customers and so welcoming and obvious how much they love birds. We've only had Lenny a month or so but he's incredibly friendly and social due to all the hard work Janet and staff put into hand-taming him. I wouldn't go anywhere else. From your first question to when you leave with your bird and a packet of priceless info --- they want to see you and your new bird succeed.

This pet store has it all! For all furry friend to amphibians and fish!…read more There was a sale on fish, a lot of cat and dog items and treats from the holiday The employees were very friendly, helped us set up an account and easily check out We saw fish, ferrets, birds, hermit crab, spiders, snakes, guinea pigs I will definitely come back again!

The West Springfield Pet Supplies Plus may seem unassuming, but the grooming staff here are truly…read moreexceptional. We've used grooming services at various locations, but this one stands out. Unlike other stores that struggle with staff turnover and appointment availability, this location consistently delivers quality care. Most recently, our dog was groomed by Michael. He treated her with such kindness and respect--gently grooming her, remembering that she'd been thirsty when I dropped her off, and showing great patience and care with our senior pup. What he didn't know was that she had aggressive cancer and passed away just four days later. During those last days, I was so thankful she had been freshly groomed. She was clean, comfortable, and beautiful--able to leave this world with dignity and grace. Michael played a part in that, and I'm deeply grateful. He is exactly the kind of employee who deserves recognition--for his skill, his empathy, and his humanity. While I do wish this location had a self-wash station, I fully trust and appreciate their grooming services. Thank you, Michael.

my experience from this store is "fantastic" they know their products,their service is Great, best…read moreplace i've found.... i buy heating pellets there and they can tell me what works great for my type of stove.... and the prices are very competitive, and sometimes better then most places... love this place, and their crew is great '

Excellent service! We went in to purchase new dog food for our 1 year old pup... they could explain…read morethe difference and the benefits of each brand of food for our dog, transitioning from puppy to adult food! Extremely knowledgable and helpful!

We had a great experience yesterday when we got to Aqua Dreams. Was helped out with questions and…read morewe purchased 3 tanks for a very fair deal. Got other needed items and was very pleased with the experience. Every time I go here, it's a good time. Great selection of salt water and fresh water fish and invertebrates. Will be going back

Healthy corals, healthy fish, kind people willing to help, good prices, great selection.read more

We love this place. They always treat our Weimeraner Quinn with such love. She comes to camp…read moreonce a week and always comes home happy and tired! Recently Quinn had a sleepover at Camp K-9 for a few nights and she actually ate all of her food which is a big deal as she usually will go on a hunger strike when we are not around. I'm so happy we can feel good about leaving our dog here and know she is getting top notch care!

This place is amazing! Ali made getting our pup setup for grooming a breeze. When I arrived she…read moresent out Kim, the groomer, to discuss what styles and lengths I preferred. They told me he would be ready in an hour... and guess what? HE WAS. Not only was the experience flawless from start to finish, our dog looks amazing. The prices are incredibly reasonable. We will definitely be going back for some play time :)