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    Dawn's Animal Connection

    4.5 (8 reviews)

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    Smithland Pet & Garden Center

    Smithland Pet & Garden Center

    (2 reviews)

    What an amazing place! I'm new to the Westfield area and was looking for a pet store as there were…read moreno Petco stores locally. I thought a store that was for pets and gardens wouldn't have mo dog's favorite treats, but I was amazed to be wrong! I found so many treats, much more than those dirty Petco stores! And it was extremely clean! My dog loves pet stores (she's a social butterfly) and met a ton of friends. The garden side had gorgeous plant, but ended up getting some basil to grow in the window. I wish I had a backyard as they had beautiful furniture at great prices. Can't wait to go back!

    We've been going to Smithland in Westfield, MA, since they opened. Even though we've moved to West…read moreSpringfield, we continue to shop there. They have everything you may need; pet food, indoor & outdoor plants and trees, an abundance of beautiful outdoor furniture, high quality birdbaths, mulch of all types you can imagine. It's the only place where we buy our Advantix flea & tick treatments for our dogs The staff are very friendly, helpful and informed about where to find what you need and will happily escort you to the proper location. Some of their products are high in price and some are priced wicked good! The value and high quality of their products and plants are terrific and I've never had any plants die on me, ever! They have a great return policy and as an added bonus, they have a rewards policy. If you sign up for texts and emails, you'll receive coupons. They also carry beautiful perennials, annuals and trees So many beautiful decorative items for your home and garden! I love to poke around at Smithland. I always find something that I love!

    Dakin Humane Society - A cozy spot with a view!  What more could a sweet kitty ask for?

    Dakin Humane Society

    (28 reviews)

    I was looking for a cat, and right from the beginning the staff was very helpful and professional…read more I picked out a 10 year old tuxedo cat but he needed teeth and gum worK. I was able to pick him up three days later, and the surgery had been done at no charge. The staff was incredibly nice. The woman that went over the paperwork with me was very helpful, and answered all of my questions. If I ever need another pet, I will absolutely use Dakin.

    ‼PSA‼ only take your animal to this facility if it is a perfect outstanding animal…read more On June 2, 2026, I contacted Dakin Humane Society in Springfield MA about surrendering my dog and was told someone would follow up after I completed their intake paperwork. After reviewing my dog's information, including her anxiety medication and use of a muzzle during vet visits, a staff member called me on June 4 and reassured me multiple times that Dakin could accommodate her. I specifically asked whether they had space for her and whether her anxiety would be an issue, and I was told they would work with her and that euthanasia would not be necessary based on her file. They even made a special exception to schedule the surrender on Saturday, June 6. After my best friend drove my dog and I two hours to the facility, the staff member Lauren is who we met & She immediately focused on my dog's muzzle and informed me that if I surrendered her, she WOULD be euthanized because a "dog requiring a muzzle and medication for vet visits would not do well in this kind of environment." She stated that whoever had previously approved the surrender should have informed me of this sooner. When I asked if we could be present if euthanasia occurred, I was told no and was also told her body would not be released to me for cremation. She also mentioned that they call muzzles "party hats" so it seems to me that they do utilize muzzles at their facility. Throughout the interaction, my dog remained calm, approached Lauren willingly, and showed friendly interest despite being anxious. Lauren refused to interact with my dog. Feeling misled after receiving repeated assurances that Dakin could help her, I chose not to surrender my dog and told Lauren to go F herself & that they could all go F themselves. I believe Dakin has behavioral standards even though I was given multiple reassurances over several days, had my best friend drive my dog and I two hours based on those assurances, and then received completely different information upon arrival. After getting home I read more reviews of this place and they have MULTIPLE stating that they're KILLING and turning away animals because they don't fit their adoption standards.

    Pet Supplies Plus West Springfield

    Pet Supplies Plus West Springfield

    (25 reviews)

    This pet store has it all! For all furry friend to amphibians and fish!…read more There was a sale on fish, a lot of cat and dog items and treats from the holiday The employees were very friendly, helped us set up an account and easily check out We saw fish, ferrets, birds, hermit crab, spiders, snakes, guinea pigs I will definitely come back again!

    The West Springfield Pet Supplies Plus may seem unassuming, but the grooming staff here are truly…read moreexceptional. We've used grooming services at various locations, but this one stands out. Unlike other stores that struggle with staff turnover and appointment availability, this location consistently delivers quality care. Most recently, our dog was groomed by Michael. He treated her with such kindness and respect--gently grooming her, remembering that she'd been thirsty when I dropped her off, and showing great patience and care with our senior pup. What he didn't know was that she had aggressive cancer and passed away just four days later. During those last days, I was so thankful she had been freshly groomed. She was clean, comfortable, and beautiful--able to leave this world with dignity and grace. Michael played a part in that, and I'm deeply grateful. He is exactly the kind of employee who deserves recognition--for his skill, his empathy, and his humanity. While I do wish this location had a self-wash station, I fully trust and appreciate their grooming services. Thank you, Michael.

    Dawn's Animal Connection - pets - Updated June 2026

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