Worst experience ever! Had three root canal's done. Was prescribed so much medication I don't…read moreremember anything about the procedures. Tried to contact the office about several issues. One being that on of my teeth was fractured. I wanted to go back in to address said tooth and they said they would have to charge me because it was my fault I hadn't gotten the crowns done. Per my new endodontist, you can't have crowns put on when you are in pain and there are issues with the teeth. Per my new endodontist, he stated the root canals were done poorly and the tooth that was fracture was drilled too deep, which is why it fractured. Now I've lost one tooth, with the possibility of losing at least one more. Of the three they did! Another was to ask about billing. They took it upon themselves to decide what coverage I had and didn't submit charges. For some reason they charged me for three exams. This office works with pearl dentistry which is absolutely a joke as well. They had a stand in dentist do fillings on the same side I am losing teeth. I was not made aware that my actual dentist was not preforming the procedures. From this point I will be filing with the dental board. On top of the issues that I've had, my mother has similar complaints with both offices. What a scam they are pulling and total trash work. Please go somewhere else! Pictured is my first removed tooth with a root still attached. The tooth they drilled too deeply on. The tooth that the root was suppose to be removed. At least one more tooth to go that will need removed. Never in my 38 years have I experienced such awful and unprofessional service on the medical foel

I had a root canal done yesterday and Maria was amazing, compassionate, professional and cares…read moreabout her patients. Thank you and your team so much for all they did to make me comfortable and safe. I would highly recommend this dentist to everyone. Thank you once again. Debra Frederick

Terrible experience! They agreed 100% coverage of regular teeth cleaning, however, quietly…read moreincreased the price over the insurance limit without noticing the patient. I need to move to another dentist. I suggest every patient to check the coverage prior to next visit.

I can't say enough good things about this practice. Excellent doctors and assistants backed by a…read morefriendly team who secured immediate help for me during a dental emergency.

Chesterbrook Dental has provided the best dental care I have experienced. Dr. Rob and the entire…read moreteam always give outstanding care while maintaining a pleasant, professional atmosphere. I strongly recommend them to family, friends and co-workers.

A lot of reviews are 3 yrs or older. I today did not have…read morethe best experience I was told to book a cleaning months ago but when I came in today for it dr Dolfus refused to do it stating I should just get a full mouth of dental implants 30k! Btw. Very confusing as I need time to get a second or even 3rd opinion. I feel I was being rushed into this decision. His hygienist Brittany was great however. I won't be spending my $30K here. Didn't care for his dismissive attitude.

This is the most modern dental office I have been too. The front desk is super friendly; they have…read morea small drink station with coffee and water as you wait. As a new patient, I found it convenient to have my paperwork already completed online so that I didn't have to go 15 minutes early. The medical technology that they have are all very modern. The x-ray machine that covers 360 is very cool. The dentist is super friendly and efficient. She goes over the basics with you and be available for any questions. I loves my hygienist; cleaned my teeth like a boss. I walked out feeling like a transformed man in my mouth. I would recommend this place for anyone looking for a dentist if you're in Malvern.

Over a month ago, I fired my dentist…read more Long story. Basically I didn't like the way they treated me. I needed a crown, and they became very difficult to work with. So I set out to find a new place. Mind you I had a tooth that had just gone through a root canal, so time was of the essence. 1-800-DENTIST led me here. Since it is close to my work, I gave them a try. They got me in within a few days. Now, I could bore you with a lot of details, but I'll get to the point. The nature of my crown was fairly difficult, way in the back bottom molar. So difficult that in the end I made 4 visits here to get it right. Let's just say they got to know me really well the past month. Now, you may be saying to yourself, "Why would he give them 5 stars if they made him come back 4 times? Isn't that a bad thing?" You see, most people wouldn't consider that a positive experience. At my old dentist it wouldn't be. But there's a reason I am praising the Smile Exchange. I spent years in customer service. I was on the service side, and in quality control. I consider myself an expert on how it works. Smile Exchange treats you like a valued customer. They realize they are a service industry. Not every dental place does this. Along the way, Dr. Rolotti explained every reason why things were happening the way they were in great detail. I understood why there were problems, and what needed to be done. He gained my trust that way. Despite the complicated nature of my issue, he approached everything with tremendous attention to detail. But that's not all. You see, when a service industry has a situation where there's difficulty in the service even when they're trying their best to get it done, the most important thing they can show you as a customer is empathy. I truly felt that they honestly felt bad asking me to come back again when things didn't go as planned the first time. As a result, I felt like that even though my experience was complicated, that they were going to do everything possible to make it right. They did. In every sense of the word, they did it. They're worthy of your business. Everyone there treats you like a friend (say hi to Steve at the front desk for me). No, they won't make going to the dentist all sunshine and roses. All they'll do is serve you in the best possible manner they know how, and they'll make you smile along the way. In the end, that's the best customer service around.

If you are looking for a quiet, relaxing, caring dental practice where you are not just a number,…read morethen give Flori and Dr. Arhiri a call! I chose this practice for my dental work after interviewing over 10 different dental practices in the area. I am a licensed dental EFDA and dental educator with over 28 years of experience, and wanted to find a practice where I could feel comfortable. Over my years in many different practices, I have seen tons of shoddy, "patch-work" dentistry. Therefore, I am a HORRIBLE dental patient myself, and do not trust many people to do work in my mouth. Dr. Arhiri quickly put me at ease when I first met him (I just walked in w/o appt to check out the office) and he and his wife Flori, who runs the front desk, greeted me warmly and took time to show me around and address all of my questions. After several weeks of work and almost a full mouth reconstruction, I am happy with my new smile and feel like I have made some new friends as well. I would highly recommend this practice. Dr. Arhiri is a perfectionist, and really takes his time and cares about his work. Very appreciated in a time when you are just a number in most practices. Flori is super sweet and always attentive as well. She answers calls, emails and even texts promptly, and will get you in quickly. They also have great hours and try to accommodate your schedule as best they can. Just one little tip: I did experience an initial confusion over fees, so my one tip would be to get things in writing, so things are clearly defined. (Just ask for a treatment plan that outlines proposed treatment and fees.) Other than this initial confusion, my experience has been nothing but wonderful and I cannot say enough great things about this husband and wife team! Give them a call... you will not be disappointed!

Dr Arhiri is an excellent dentist. I've been going to him for 18yrs. He cares able his patients and…read morewants each visit to be pain-free. He listening to your concerns and will give you options. His staff go above a beyond they follow up touch sure all is well . I highly recommend Premier Smile as a local dentist.

I had my teeth cleaned by Sasha a few days ago. She always does a great job, is super thorough, and…read moregentle, and explains what is going on. Doug V

The office staff is good but the hours are very limited and you have to chase them for follow up…read moreappointments because they are so rarely open. You are on your own with scheduling and payments - they don't take insurance and they submit to the dental insurance with mixed results - they don't follow up and you might or not be reimbursed.