Life changer! What a relief to have someone else do my laundry and do it so well. Thank you!read more

I entrusted this dry cleaner with five high-end garments valued at over $3,000. When the items were…read morereturned, multiple pieces had clearly shrunk by roughly two sizes and were no longer wearable. These garments fit properly before service and were worn without issue. When I raised the concern, instead of taking responsibility or offering a reasonable resolution, the company dismissed the damage entirely, hid behind "industry standards," and claimed the changes were within "normal tolerances," despite the fact that the garments were materially altered and unusable. What was especially frustrating is that a prior issue with a different garment had already occurred, which they acknowledged at the time by offering compensation as a "courtesy." Now, faced with a much larger and more obvious loss, they refused any accountability. I expected professionalism and care commensurate with handling expensive clothing. Instead, I was met with deflection and a refusal to stand behind their work. I would strongly caution anyone considering bringing valuable or tailored garments here.

Recently moved south from the north side of Broward County and have been looking for a reliable Dry…read moreCleaner. Total Dry Cleaners had the highest rating south of 595 so I decided to give them a try. The signage is a bit confusing, now as it says "Martinizing." I paused at the door, not sure whether to still drop off my dry cleaning because I did not know if all of the good reviews attached to Total mattered if the store changed. Someone inside saw my pause, and came out to say this is Total. Since they were so enthusiastic, and I was already there, I went ahead and dropped off my cleaning. They were exceptionally nice, accommodating, and quick with their return times. Their prices are also good. I happened to need to pick my items up on June 3rd, when the tropical storm was coming through. They are closed on Sunday, and I was worried I wouldn't be able to get my suits for a business trip. Not to fear, even in the storm they came in and honored store hours saving my day. I would have understood if they were closed, but was extremely thankful they were open. Vica helped me and she is so nice and kind. Total is a bit east of where I live, but for reliable, honest, and friendly service I am happy to have found a place I can count on. They said they cannot change the Total reviews over to Martinizing (and that they are still Total). This is still a bit confusing, but they requested I put the review here and not in a new business. Maybe someone at Yelp can help switch the reviews over.

Very good service! Nice friendly staff and very quick when dropping off and picking up. Also did an…read moreawesome job at dry cleaning and ironing, sending my bf there as well!

My son picked up my dry cleaning and I can not believe that any good person would charge and hand…read moreback this absolute garbage job. No explanation, no apology, nothing.

Just had the worst experience! Damaged my clothes and when I brought it in they said that it was…read morenot the clothes that they dry cleaned that I must have confused them or switched them. I asked them to review the video tape and i see it's clearly the same shirt and the owner was saying it wasn't because it looked like the cuff was different. It was clearly the same shirt. Horrible in every way, aside from damaging my clothes making me feel like I was trying to scam them for some reason. Horrible customer service and twice as expensive as other cleaners in the area.

Great service. They do a very good job, but might use non-hypoallergenic chemicals for those with…read moresensitive skin. Very expensive sive, but delivery is worth it in a pinch

My recent visit to this dry cleaner's left me feeling extremely disappointed. I had been here a few…read moretimes before to get alterations done to my pants because the seamstress had done such an amazing job; it had been some time since I had been back. Recently, I received new work pants that required alterations and hemming. When I first walked in, I was disappointed to see there was a new seamstress working there, but since I had such excellent customer service last time, I decided to give her a try. She measured my pants and I told her I wanted all five pants, to be fitted. She measured me and told me they would be ready by Saturday, which gave her a week to complete. On Friday, I received a text message confirming the pants were done. I picked up the pants and tried them on when I got home. The pants did not meet my expectations or match the description. I went back to the shop and explained the situation to the seamstress. She looked at me with an upset face and began to shake her head. She was arguing with me, suggesting that I should have provided a clearer explanation to what I wanted. I told her I did not mind paying a difference. I just wanted the pants completed correctly. She continued to shake her head and told me she wasn't sure if they were going to charge me. She told me to try the pants on again and began to measure. She asked, in a stern voice and with a look of displeasure, and asked if these measurements were better. I showed her a picture of how I wanted the pants to fit, emphasizing that I preferred them to be more fitted. She placed some pines on the pants and left the fitting room without a word. I walked out of the fitting room and walked toward the cashier. The lady in front was gathering my information when she came and started telling her the prices. She then started arguing with the cashier over a price disagreement because the cashier did not understand how she was trying to price the pants. She began to raise her voice at the cashier (because she appeared to be frustrated), but I intervened and clarified the pricing she was trying to explain. I paid for the pants to be fixed, and she told me they would be done by Saturday, which would be a week. Saturday came along, and I did not hear a word from anyone. Monday and Tuesday passed without any communication, so finally I called the business. I explained to the man who answered the phone that my items were past due, and I hadn't received any text or phone call from anyone. He stated they normally would not do that, but he would check if it was ready and hung up on me without any notification. I never received a call from anyone; when I tried to reach them again, I received no response. Finally, the business sent me a text two weeks after she promised to fix my pants, saying that my items were ready for pickup. Let me tell you that even after trying on all of my items, they were still messed up. Some of the hems from the pants are noticeably shorter than the others. It looked like some of the pants appeared to have remained unfixed. I paid for a service twice, but neither time did I receive the necessary results or fixes. Both times I was measured, I even brought my work boots in to be measured properly. I wouldn't mind paying for a good service; sometimes there are miscommunications, but no one should have to pay for or deal with someone with poor customer service and subpar work, especially with their price points. My work pants are messed up and the company I work for won't replace them, so I would have to come out of pocket to buy new pants (the work pants are not cheap). I have to walk around work for 10 hours a day with mismatched and unfixed pants. I am not one to leave reviews, but the seamstress was so rude and did such a poor job.

First time customer with a few items of clothing. Located inside of a small strip this family owned…read moreestablishment is a good value service. Also if you go next door to the flower shop you can get a discount for shopping at the cleaners.

Reasonable prices, great staff, and clothes come back looking brand new. Turnaround time is pretty…read morequick. Plenty of parking right in front of the Cleaners.

They dry cleaned some clothing I needed that day and did a beautiful job. Friendly people and…read morereasonable prices. I'll be back; so glad I discovered them for my dry cleaning.

Fast and efficient service. Items ready before the allotted timeframe. Will use again.read more

To expensive!!! Was charged $80 to make a dress 3 inches shorter and dry clean it…read more Dropped the dress off on Monday. The guy said it would be ready on Thursday but when I got there it wasn't ready. I should've been notified but I wasn't. Took them 5 days for 1 dress!! Never again!

Gave MCM cleaners my daughters wedding dress to clean. It was an outdoor wedding with a lot of…read moredancing, so imagine how that dress looked. Jorge and staff have done an incredible job. The dress looks brand new. This is not the first time MCM cleaners has saved the day. The staff at MCM is polite, efficient and attentive to requests.

They stained my silk shirt and my dress had water marks. I will not be taking my clothes there…read more Horrible service.

My girl friend dropped off some of my suits to get dry cleaned, when I went to pick it up they told…read moreme they got something for me. It was my money and other valuables I had left in my coat. It's things like this that are hard to find in today's world. Their integrity and doing what's right is one of the many reasons I come to this place. You can't beat honesty.