I am so impressed with Lynnette here at the Gadsden Best Western Hotel & Suites! She made…read moreeverything so easy with our reservation and she has such a wonderful disposition. I really appreciate excellent service because I travel quite a lot for pleasure. This YELP review had to be posted. I like to give a huge thank you whenever it's well deserved, so THANK YOU Best Western Plus Gadsden Hotel and Suites for such a warm and charming experience. And please, give Lynette a raise and find out who hired her and give them a raise as well. You'll be doing yourselves a huge favor. Good service is what's up! Thanks again!

We have to say that every time we stay here to visit our grandkids this is the only place we stay…read more The staff is incredible and speaks the truth about Southern Hospitality. The housekeepers and breakfast staff go above and beyond to insure comfort and a full stomach. The break bar is incredible and your waffle maker is the envy of all. My grandkids ask me every year when will I get one of those for their grammie. I said the only way is if we find one at a yard sale, flea market or BW gives me one. I just wanted to take a minute to share our experience. p.s. if they have one of those waffle makers laying around...feel free to ship it to me. Thanks

Lobby, staff, and breakfast are wonderful. The rooms need updating - smelled musty like it was a…read moresmoking room until 1995 that had never been updated. Carpet on bare feet felt pretty grimy. Sheets and bathroom clean. Staff amazing!

After reading some previous reviews, I was concerned about my booked stay. The hotel was obviously…read morea little older but the front lobby area was clean and my room was clean. Sheets looked crisp and white and the bathroom was spotless (thank you for no hair) . The front desk attendant was very pleasant and helpful about the breakfast bar. So far, very nice. The only thing I will say is the room smelled a little musty, I sprayed my Lysol to freshen it up. Maybe the carpets need cleaning/freshening? Also, one other small item, when I went to take a shower, the diverter on the tub spout was really difficult to pull up. Didn't hang around for the breakfast as I needed to get on the road. The desk clerk was very friendly and helpful on my checkout.

We spent the nite last night. Let me tell you Katrina is the best. Staff are so friendly and…read morehelpful.

We unexepectedly had to spend the night in Gadsden, so we booked a room here through our IHG…read moreaccount. We always have good experiences with Holiday Inn Express locations. We checked in and apparently the hotel was sold out. The night shift manager said he was unsure how that happend, but he called a couple guests who had booked rooms to confirm their stay, and someone cancelled. The rooms were large, and clean with a mini fridge and microwave. They offered a complimentary hot breakfast and the woman who was in charge, was very friendly and accomodating. They have an outdoor pool and spa as well which is nice.

My husband and I stayed overnight at the Fairfield on the way to Knoxville. This hotel is…read moreconveniently located close to the interstate so easy off and on to be on the road. The hotel was very accommodating with comfortable beds. The room came with a small microwave, refrigerator and a coffee maker. The breakfast buffet was served from 6:30 - 10:00 am. There was quite a variety of foods- scrambled eggs, boiled eggs, bagels, muffins, biscuits, waffle makers with batter to make your own to name a few.

We travel to Gadsden several times a year. Usually, we stay at a hotel down the street. However,…read morethis time we decided to give Fairfield Inn & Suites by Marriott a try since we weren't blown away with the experience at the prior hotel on our last trip. To get right to the point, this hotel is our new favorite in this area. We are also going to start booking Fairfield Inn & Suites for our other trips too. Here's why: 1. Great FREE parking 2. Wonderful, friendly and QUICK check in process (thank you Carol) and front desk associates 3. Delightfully CLEAN, resort type fragranced type atmosphere in lobby, common areas, pool area, fitness center and laundry 4. QUICK and accessible elevators (more than 1 makes all the difference 5. Inviting and COMFORTABLE room bed with premium clean, fresh and soft bedding 6. SEPARATE seating and hanging out area that helps you spread out and separate day activities from sleeping 7. WALK-IN SHOWER and bathroom that is updated, roomy and private 8. HELPFUL and friendly housekeeping staff (thank you Beth) who actually speak to you and ask, "Do you need anything? Please let me know if you do." Wow! 9. MULTIPLE, updated, STURDY luggage or grocery carts available in foyer. 10. FREE breakfast that was delicious with hot and cold options. And, no scowling if you take your plate back to your room (I like to eat while I'm getting ready for the day) All the reasons we WILL be back and book with Marriott again and again.

Great place to rest your head if you're not here for the thrills and frills!…read more Benefits : 1. Great breakfast items offered from bagels and cream cheese to waffles to yogurts 2. Located right off the highway 3. Decent price 4. Near several attractions Room for improvement: 1. Thicker towels 2. Updates around the property (repaint; refloor) 3. Room was full of humidity

The Mrs. and I were on the road and stopped spontaneously for the night and found this Comfort…read moreSuites to provide generally acceptable lodging. Staff were quite nice and the breakfast good. This is not a premium hotel and is not billed as such, and I really feel that some of the very poor reviews received in the past may be unwarranted. However, it's true that a deep cleaning may be called for in some areas and carpets, baths, and wall treatments need a general refresh. Why is everything brown? Comfort Suites are you listening? There are good bones here, but it's time for an upgrade.

I stayed here for one night. It was super last minute and they were so accommodating. Proce was…read morevery reasonable. Room was clean and big. Updated TV and good wifi. My room had a couch and I loved that. I'm not big on taking baths in a hotel, but I did b/c.ofnhow clean and just felt like it would be ok. And it was. I will be staying here again.

Do not stay. Employees are very rude. Very thin walls. Questionable people hanging around. Loud…read morenoises all night. The pool cannot be used on check-out day even though check out is at 11. Find somewhere else that will appreciate your business.

I'm so excited about this hotel. I don't know where to start!…read moreOnce I opened the door to my room I smelled disinfectant. I believe the countertops are marble. The bathroom sink is at least 5 to 6 inches deep, and the bathroom mirror's border is illuminated. There are updated bathtub fixtures. What tops all of this is I can walk on the floor and NOT FEEL grime! The flat screen offers Google TV functionality, allowing you to search via Google or access Netflix, YouTube, and Sling TV with your credentials. The mattress isn't as comfortable, and the towels aren't as soft as other Red Roof Inns. The lake provides a pleasant scene where a family of ducks can be seen wandering freely. Within walking distance, you'll find 3 restaurants: Top O' the River Catfish & Seafood, Pruett's BBQ & Catfish (closed Sundays), and Zaxby's. Plus, 2 gas stations are just a minute away. Restaurants on Rainbow Drive - https://www.google.com/search?q=restaurants+on+rainbow+drive%2C+gadsden%2C+alabama&num=10&sca_esv=88a84ed169363447&rlz=1C1GCEU_enUS1073US1074&biw=2126&bih=1031&tbm=lcl&sxsrf=AE3TifMwxYDkSgQxDy5qqe4aYFDYWOk0yw%3A1763658075837&ei=W0kfadL1MsygptQPluLE8A0&ved=0ahUKEwiSj_aomoGRAxVMkIkEHRYxEd4Q4dUDCAo&uact=5&oq=restaurants+on+rainbow+drive%2C+gadsden%2C+alabama&gs_lp=Eg1nd3Mtd2l6LWxvY2FsIi5yZXN0YXVyYW50cyBvbiByYWluYm93IGRyaXZlLCBnYWRzZGVuLCBhbGFiYW1hMggQIRigARjDBEidKlDOCFilKXABeACQAQCYAZUBoAG_EKoBBDguMTK4AQPIAQD4AQGYAg-gAssLwgIGEAAYBxgewgIIEAAYBRgHGB7CAgcQABiABBgNwgIIEAAYBxgIGB7CAggQABgFGA0YHsICBhAAGA0YHsICChAhGKABGMMEGArCAgQQIRgKmAMAiAYBkgcDOC43oAfGiQGyBwM3Lje4B8YLwgcHMy43LjQuMcgHKg&sclient=gws-wiz-local#rlfi=hd:;si:;mv:[[33.987011002665966,-85.98790235752493],[33.971192374157695,-86.0230073874328]]

Nasty!!! NEVER AGAIN! Keep scrolling! Sheets with blood stains not washed, floors not swept or…read moremopped, stains on towels, walls nasty. Pool closed and it wasn't on the website when booked, no cable during our entire stay.

Well I hate to complain but was not a great experience-tv would not work, ofc came and no idea,…read morecalled mtce. and he said someone had removed a part to play games. Then had to turn off room ac since it sounded like a jet taking off and if u adjusted it one degree it jumped to heat. The morning shower was another issue - the diverter was set to hand held and didn't know how to get to regular shower. Seems like a housekeeping checklist should include all items wkg. Wish we could get our points back. Would not recommend. Mtce guy was great!

Was IK. Not the quality of Hampton we like but it was quiet, clean and convenient. Could improve…read morehot breakfast menu.

The night manager Danielle was extremely helpful in changing my date of check in with a 3rd party…read more The room was immaculate. We're looking forward to breakfast in the morning!

Clean and comfortable but rinky -dink in many small ways. No laundry bag, cleaning supplies left in…read moreroom by maid, almost no breakfast items left by 8, and NO HOT WATER this day! Cheap yes, but...

Trashiest of the trashiest motels I have ever encountered. I get that the name is for a reason, but…read morethese people are like phone call scammers, but in person. The room itself was cheap enough, but when we arrived we had to pay other "fees" in cash or they would kick us out with no refund. The $68 night turned into a $109 night for the sketchiest motel in the area. It's in an unsafe location, there's seems to be infestation, black mold, not up to code with the fire department, reused and unclean linen, sticky carpets, the windows do not lock, they have the rudest customer service. But lesson learned right? I didn't get exactly what I paid for, including the booking of a non-smoking King bed, they gave me a smoking double queen. I could have stayed at a better and safer hotel for the double charged price this place charged me. If I could rate this place with negative stars, I would. If you want to be safe and secure and not pay double the price, DO NOT stay at this dumpster.

Bad hotel do not stay here lights falling off wall mold in bathroom Graffiti on walls says jbird…read moreloves tiny beds sheets have holes and the people down stars said they had no sheets when check in and trying to talk to the owner or his family is impossible do to them speaking broken English overall bad hotel