Highly recommend! Took my son here this morning and they did a wonderful job. Got us back quickly…read morewith quality care. The office is very clean, very nice staff and best care we've had at an urgent care. Definitely will be our go to place in the future when needed.

I cannot say enough about the great service we received at this facility. My wife and I were…read morevisiting from Vegas when she developed a sore throat and ear-ache. From the moment we entered the door we were greeted by Brittany L. who made us feel welcomed and had true compassion for our situation. She got us all checked in and ready to go. In no time, we were taken back by Julie B. the MA who took my wifes vitals and collected all the needed information for our visit. In short order, the APRN Alex Hobbs came in to discuss her ailments, performed a few tests and took the time time to explain what he felt was the issue and how he intended on treating her. He then prescribed the needed medications to get us on our way. If you live in the area and are looking for a clinic with compassion, understanding, and professionalism, look no further. Thank you all for providing such detailed treatment and personalized attention To an out-of-town visitor, we truly appreciate all of you.

this was the worst experience I have had in healthcare. When getting my blood drawn, NOBODY could…read moredraw my blood and after 14 tries I was sent to Quest Diagnostics with a work order. After 3 weeks, I had to go calling multiple customer service lines JUST TO GET BACK MY TEST RESULTS. Not once did anyone reach out, send results through the multiple forms of communication they had me provide-- NOTHING. Not to mention, I was NOT informed that the work order for Quest Diagnostics would be ANOTHER BILL. Please never go here. Everyone I spoke to was rude on the phone and they were ZERO HELP. I ended up getting test results from somewhere else, DAY OF and guess what? Guess who was borderline ANEMIC-- ME. honestly, shut this place down.

Horrible service. It was cold and rainy yet they insisted, after I explained I was experiencing flu…read moresymptoms, that I go in and out of the rain. I was expected to submit photos of my insurance card and liscense with my phone. Then I had to add ALL THE INFORMATION from the cards. And on and on. Bull. Because they were too lazy to do a proper check in. I get it all done and get a text to come in. They tell me that one I was supposed to ignore and go back to the car!!! Walk back in the cold December rain amd wait. Never again. Btw I tried to give ZERO stars,

The nurse was rude and had an attitude. Like girl, why are you taking it out on me? If you don't…read morelike your job, that's on you. The doctor wasn't great either. He looked like he didn't even want to be there and didn't properly check what was wrong with me. He just prescribed me some pills and sent me on my way. I would never recommend coming here.

Showed up at 731pm and they are closed! Called them 3 times and the phone rang and rang them the…read moremailbox was full. I'm sitting outside now and it's 751pm they just shut the lights off on the lobby!

I have used CareFirst Urgent care many times, but today was my first time at this location. I…read moreappreciate that you are able to check-in online. It speeds up the process so much. When I arrived, the women at the counter finished checking me in. They were nice enough, but not super friendly. The waiting room is large and unassuming. Everything seemed pretty clean. I only had to wait about 20 min, which is great for Urgent Care. After the nurse took my vitals and listened to my concerns, I only had to wait another 5 minutes for the doctor. Overall, I was in and out in far less time than expected. The dr. only spent a brief moment with me before sending some prescriptions over to the pharmacy. While I don't feel like I got many answers about my illness, I did receive quick care and some medication that will hopefully have me feeling better quickly. I would return for future medical needs.

One star is too much for this horrible place. "Dr. O" is horrible and needs to retire immediately,…read morehe pays no real attention to the patient at all. He will look at you and already have a diagnosis made up. My child came in for xray of an arm injury (a break) and clear as day said he was "fine no break" and sent him home with ibuprofen and said "if my radiologist finds anything you will receive a call". No call after one day and called the office over 5 times, no answers to any of my attempted calls. His arm continues to get worse so we head to children's ER where it is under an hr diagnosed with a break of the elbow. I should be able to trust and have confidence that if you provide x rays you will be competent enough to read the results and not send a child home with a broken limb. Do not come here unless you have a common cold.

Very poor experience, I was treated poorly throughout the entire stay and I had to beg to be…read moredischarged from how poor of care I was getting

We have had a medical doctor for years and now they have laid her off or terminator for some reason…read moreunknown to us. We also know of others who have left their practices at Mercy Hospital for unknown reasons. We have contacted the hospital and they give us a runaround Mercy is not working in the best interest of their patients

Went for some outpatient bloodwork. As I entered the immaculate facility, I was greeted by an…read moreextremely friendly front desk attendant. She directed me to the patient registration desks where I was greeted by another friendly employee. After she checked me in, I was directed to the waiting area of the lobby to wait for the person to do my blood work. After a very short, wait, I was taken back to have the blood work done. Yet again, the person doing the blood work was friendly and engaging, It made me very comfortable. He explained his process of finding the best location to take my blood and it was done quickly and painlessly. I've been to this hospital multiple times for myself and with other people and I've seen nothing but the highest quality facility and staff. There is nothing I could suggest that they could improve upon.

This is my second time here. Not only is the food good, but the level af care is excellent. This…read moreisn't the largest care facility in the area but I have had good care here. I trust them enough that I will be back next week for my own out patient surgery. No one wants to come to a hospital, but at least I know they will take good care of you here.

Brought my daughter in for an ear infection, staff was nice and friendly, quick visit and…read morescheduling was easy!

Be prepared to be treated like you are stupid and if you happen to be overweight, NP Laura will…read morelecture you about those issues rather than deal with any reason for which you actually scheduled a visit. Don't waste your time doing the check-in online before the appointment, they will just do it all again while you stand their waiting. The bedside manner of the NP is so poor, you'd get better treatment in a back alley from a broke strung-out junkie. Go anywhere else for medical care, this place doesn't qualify as medical treatment.

Great Staff. In and out in 30 minutes. Easy parking. Friendly staff. Would highly recommend it.read more

From the owner: Springdale will permanently close on February 27, 2026. We appreciate your continued trust in…read moreHometown and look forward to serving you at another Hometown location. For your convenience, the nearest option is: Hometown – Colerain 8459 Colerain Ave, Cincinnati, OH 45239