I was hoping because I had scheduled an appointment online that I would be in and out . That is not…read morethe case! What use it to make an appointment online then come sit in a room for over 2 30 minutes? I'm not happy about this at all and I did the right thing because I have to go to work . I'm truly upset that I came here . I will say this the lady at the front desk and the one who took my blood pressure were very nice ladies. Don't waste your time and go somewhere else!

After my doctor attempted to flush my ear, failed, and told me to do so at home, I wound up with an…read moreurgent care situation and possible ruptured eardrum. As you can call ahead for wait time, which is a great feature, this Liberty location had the least expected wait time,at about 45 minutes. When we got there, were pleasantly surprised to see it was nearly empty. The location looks brand new and was very clean. A screen in the waiting room showed patients in front of you and estimated wait time. Ours turned out to be much shorter than expected, maybe 15 minutes. Our doctor was excellent, taking the time to explain what had likely happened, as well as the workings of the ear and a plan of treatment. She took as much time as we wanted and answered all questions. I would definitely recommend this location.

False Negative Flu Tests Causing work to make my boyfriend come in or get in trouble for calling…read moreoff, and only allowing me however many days my doctor feels i need, when i asked for just one more day just in case.

They are great and they accept my daughters Medicaid insurance we live in Monroe and my daughter…read moreneeded a physical and only had a few minutes to get it done and they made it happen and I appreciate them from the bottom of my heart

Front desk lady was incredibly rude and very impatient. This is the last thing you want when you…read moreare already feeling under the weather. She made me feel like she was doing me a favor by typing my info into the computer. She was also talking super loud so the entire waiting room can hear yourprivate info. The nurses and the doctor were very kind and compassionate. They called me on Sunday to give me results of tests. Nurse Allison was incredibly RUDE!!!!! She hung up on me. This business should rethink who they hire! Blows my Mind that healthcare professionals can treat people this way.

if there is a negative star that's what they deserve. you need a whole day in order to be seen here…read moremy appointment was at 10am I was still there until 1pm this time no appointment but there was only 1 person ahead of me waited 4 hours doctor barely come for 2 mints wtf is that even mean even after that it took them 30 mints to send the prescription. please start saving time you are getting paid to talk there I am not I got kids and family to feed . there is no way dr will take that long if he is only coming to see patients for 2 mints.

This place has been a godsend for myself and members of my family. The staff was great, they were…read morefriendly and prompt. They gave me good quality care and I will be back if I need to in the future. I will say you may want to consider making an appointment online, you can skip the paperwork that way and get checked in faster. But I walked in and was seen and sent back home in an hour.

This "doctors" office was AWFUL!! I never post reviews unless service was awesome, or horrendous…read more This was the latter. Every staff member was rude, crabby, and showed no empathy to my daughter. They all appeared to have a bad day, and took it out on their patients. I just can't believe they were real health care workers. Just shameful. If I could give negative stars I would. Avoid if you want to live!!

They are into good ole sweet time. They must get paid by insurance by how long your in the…read moreoffice?Checked in one hour wait. Total 3 people ahead of me 1:45 in the afternoon on a Sunday. The waiting room had tissues under the seats.No trash cans in the waiting room. Odd! Front desk did clean it up when I said it was disgusting and sprayed disinfectant & wiped down a chair. And said she needed to sweep.I was greeted by a friendly receptionist.The person I saw was quick & efficient. Once I was seen I was out the door 10 minutes or less. I don't understand the wait. People was taken back every 30 minutes. With 3 people ahead?

This is by far the slowest and rude urgent care I have ever came to. I've been sitting in the lobby…read morefor an hour and half (and still waiting). There are currently 13 people in the lobby and they're behind the desk just socializing. Not explaining to anyone a time frame or anything like that. If work hadn't made me have come here, I would've left. I'm just here for a physical. So if you have HOURS to wait to be seen at an "URGENT" care, come here, but if you're looking to be seen in a timely manner, my best advice is to go elsewhere.

Front desk worker was extremely rude and hung up on me when I called after my visit to ask a…read morequestion. Ignored my calls after that. Other staff was great!

The absolute worst. Been waiting for 2 hours sitting in the lobby full of people with covid tests…read morefor a simple visit. Was told I was next abs to NOT wait outside 1:45 minutes ago. Of course collected my $50 right away, so now I'm stuck here. At this point I'll probably be well before I even see the dr. Weigh your options on being seen by a "doctor" at this urgent care vs sitting in their lobby for 2+ hours

went to emergency room at 11:00 am and the room was packed and the wait time was totally…read moreunacceptable! Would not advise going to this hospital unless the ambulance brings you?

Do not go to this hospital! Went in on Thursday evening around 8 pm with extreme headache and…read moreconfusion. Diagnosed uti and dangerous BP. Sent home w/o medication so culture could "grow". Never received call back on findings. 2.5 days later, I'm double over with SEVERE BACK PAIN. Squaded out again with stroke level BP, and "20" pain level. Rude nurses, no compassion relieving pain. Received diagnosis of type of infection like it was no big deal, and by this time because of my history I was thinking infection included stones or traveled to kidneys. Then I was "out of it" mentally because it's normal to be outta your mind under those conditions and my age. Then they changed the "script" and turned a voluntary pain induced ER visit into a 72 hour hold! I was held hostage and not given my patient rights and ignored my caretakers opinions. Condescending awful group of so called professionals. And when I spoke up after the meds were finally given, I got another ride to a psychiatric hospital. Oh and they lost my clothes.

Waited 3 hrs and they barely made it through 2 people and hour. The front desk was rude and…read moreextremely unhelpful. Skip this place there are so many better options.

I wish I could give it zero stars. I have been there twice. The first time the wait was 3 hours…read more The second time, I arrived 5 minutes after it opened and had an hour wait. Unfortunately, a terrible experience. Medications they can prescribe are limited and subpar. Your money and time are better spent at an urgent care with a physician.

Don't bother with this urgent care if you need X-rays. Their website says they have one, but they…read moredo not.

Was able to check in and fill out paperwork online to save a spot in line. It didn't even matter…read morethough bc I was able to seen super quickly. Very clean, bright office with friendly staff. The woman who saw me was quick but effective. Will be returning again if I get sick.