Great car wash, although a bit pricey it is worth it for the great service and care they provide…read more My only issue is turning left onto 31 to head back to town!

I wanted to like this place based on their claims of using less water and being better for the…read moreenvironment but that wasn't the case. I signed up for the best monthly package offered ($40 month) and I noticed no difference in quality or wash compared to their cheapest wash or even to the auto wash at Meijer for $7. The vacuums and air guns they have on site are great and work well, the wash just doesn't have a noticeable difference, so I'd suggest only getting the cheapest wash they offer. I tried to switch my subscription to the lowest amount (or cancel in general) because I like to wash my Trailhawk 2x a week, but clearly the agent I spoke to via email had a hard time grasping this and would rather take none of my money and cancelled my subscription. Now I come here only to use the vacuum and air.

Tadd has once again surpassed all expectations. I have had him doing both our vehicles for several…read moreyears. Just recently I was unfortunately behind a paint truck & a five gallon bucket of paint fell out & all over my truck. I pulled into his business & he looked at it & tested the dryness. Bottom line, my truck came out looking like new. Not only that, he ran me back to my house & again picked me up. How can you beat that. Greg Cram

Dynamic was the only detailer I contacted that would take on the cleaning of a headliner with water…read morestains (old van). They did an excellent job, beyond expectations. Well worth it. Not the cheapest and not the most expensive, right in the sweet spot. Good communication also.

This place always has a line: a bit tell on how well loved it is locally. My sister recommended it,…read moreas a local. I had a bunch of questions, as an out-of-towner who was having some car trouble; the Front Desk Guy was super helpful. Waited for s/thing like an hour at least - they were short staffed. Very happy with my oil change. ONLY prob: they seem to have disconnected my wiper fluid tube, and I had to pay another mechanic to reattach it. If I'd been A Local, I'd have just taken it back and requested replair, but it took me a few days to realize & by that time I was already getting other work done. In sum: I'd go back; my car did run more smoothly after; DON'T GO DURING LUNCH HOUR or other high-volume moment. Would also not go right before getting on the road, leaving town. 4/5 stars

I've been coming to this business for years and wish they still had a shop in Leelanau County…read more Always good service. Friendly and professional.

Sonny's released my car to me done, without fixing any of the damage underneath. Returned it with…read morean appointment, to fix their completely ignoring the underside damage. They didn't have the parts, said they would call when parts are in.Two weeks later I called and the parts were in (thanks for the call), I made a fourth stop/appointment. They put some new parts on the bottom but never addressed all the damage and noise. They never finished the work. All of which is described in the report and paid for by me and my, Insurance company. They then said "it's probably a tie rod and they'll have to take it somewhere else to determine if the damage and noise was due to the accident".... Yes, it was, on the report and PAID to Sonny's to fix! I have used Sonny's for 30+ years, the latest ownership ain't no Sonny. The travel and time spent so far on this PAID for job is now more than I've spent on the deductable. I do not recommend, nor trust this shop. I will repair it out of my own pocket rather than get them a opportunity to not fix the agreed upon paid for work. As of now five 72 mile trips to have my car not fixed. Cheaper to deal with it locally, by a trustworthy business. caveat emptor

Had a problem with my car traveling through TC and pulled into Sonny's. They got it in and resolved…read morethe issue. Great place and incredible customer service!

Interior Detail, good work. I'm returning again next year. Fast service and on time. Dropped off…read morethe car at the house after they were done.

The owner seems like a very nice guy but the work was substandard and damage was caused by the…read moretechnicians. The owner did refund my money but did not pay for the paint and body damage that was caused by the technicians negligence.

Had a vehicle that had some rodent droppings and a nest in it when we took it out of storage…read more Settled for the $169 detail and the $30 under hood cleaning . Thought the price was a little steep but was assured that the car would be washed "at least 4 times" and thoroughly cleaned. When we came to pick it up it was sitting outside. Checked it out and looked good but was still a bit stale inside. Talked to the gentleman at the desk and he said that's because we didn't pay for the additional interior shampoo - Wait, What? Not included in the $169?? Nope. When we got home and opened the car up and really looked at it there were some trouble spots. Dirt in the back hatch area and leaves under the hood. Not a bad job but nowhere near the care that was advertised. Average.

They saved us! We were passing through TC to pick up a VW bus. When we got to the Uhaul location…read moreour electrical for the lights for our towing connection was not working. We were pointed to Love Your Car & Truck just up the road. The owner greeted us and immediately brought a mechanic out to test our connection. Within five minutes they chased down the problem and gave us extra fuses. Super friendly and incredibly helpful, I can't say enough good things. What could have been a major set back was quickly resolved and we were back on the road. Highly recommend this business!

BUYER BEWARE: Redmond Automotive is not transparent about when and for how much they will charge…read moreyour credit card and that they do not offer refunds. Upon making an appointment over the phone with this auto-shop to install an electrified hitch on our 2015 SUV (for which this part is readily available) they asked for our credit card info in advance of bringing our vehicle in for service. We gave it to them, assuming that we would be consulted before any charges were applied to our card. We were wrong in that assumption. After talking with a car savvy friend we learned that the quote Redmond Automotive offered was entirely too high, "that's highway robbery!", our friend said, and so we called to cancel our appointment. Said appointment was over one week away from the time our cancelation. When we spoke with a representative re: our need to cancel this appointment, we were told that we would be reimbursed for all charges to our credit card. After four days passed and our card had not yet been refunded, we called again to check on the reimbursement. At that point we were told that they do not offer refunds and that the charges would stick. NOTE: Redmond Automotive charged our credit card for the FULL QUOTE for work that was NEVER done. The part had merely been ordered. NO work had been done, they didn't even have our car. Yet they charged us for the LABOR (never happened) and the part. In trying to come to terms over this egregious charge in person with the owner of Redmond Automotive , we were verbally insulted and our requests for a full refund were denied. We were left paying 3x what we know the part costs at Advanced Auto. 3 times! Gross. We ended up paying for this over-priced part, needless to say, we will never return to this business. We hope this review spares you any trouble as well.

I recently had work done at Redmond Auto. I initially chose them because they have free loaner cars…read more(the struggle of having transportation while getting car repairs done is real!). I was completely satisfied with the work done. We figured out that the same parts were replaced a year earlier at another facility after an auto accident. I won't mention the name of that facility, but they also charged my insurance company for service they didn't do. Not to mention the suspension parts failure a year later could have ended up in a dangerous situation. John and his team had me back up and running. Fast forward 2 weeks later, I managed to get a screw stuck in my tire. Terrible time of year (Nov) to try to get a tire repair done. After calling several tire shops, who were booked out weeks, I attempted to call the service dept of the dealership where I purchased my car AND the tires. After having to call back twice and told that they couldn't get me in for a month or so (for a 10 min tire repair) I decided to give Redmonds a call. John said to bring it in right away and they would take a look at it. About 10 min after arriving I was patched up and back on the road. No charge. Moral of the story - honest work and good customer service go a long way! Redmond will get my business for any future repairs (or tire purchase!). The big fancy dealership who can't be bothered to accommodate a 10 min tire repair, not so much. They lost any future sales for a car, tires or service. Redmond Auto for the win!

Went in with my sister in law. While I was there I had them check a couple things on my jeep. Made…read morean appointment to come back because my front drive shift was real bad. They found me the part quickly. It was supposed to come in a week but it came the day after. Got me in that Friday. Was able to fix my drive shaft, my ball joints and alignment for a VERY reasonable cost, labor included. As I was there dropping my vehicle off for the repair. They were kind enough to sit and converse with me about anything and everything, while I waited for my ride. Dave and Josh I appreciate you!! You guys are awesome!! Keep doing what your doing. If I ever need more work, I will be back

Attitude with the service is always a problem show up to get work done and the tire guys attitudes…read morethe worst call them they say bring it in and get there and the guy out back starts b...chin about how he's got a guy coming in