Took my van here after another dealer messed it up and have been waiting for a call back when the…read moreparts ordered come in. It's been well over a month at this point and no updates on parts, but have got plenty of solicitations/texts on signing up for their discounted plan/services. I drive a fleet/company vehicle which they know and have no use of whatever they're offering. They said my steering wheel control buttons and backup camera were bad and needed replaced and that they "re-flashed" my shifter button. I don't know what they were talking about but none of it needed replaced. Firestone fixed a loose battery cable issue that was causing the shifter issue and Reddit help me fix re-seating the camera harness that fixed the back up camera and steering buttons. Haven't had any issues since Firestone fixed the main battery issue. No call back, no updates, spammy texts, and saying I needed parts I didn't...No, I don't recommend taking a vehicle here.

Their service center communication is horrible. They had my vehicle for three months before it got…read morerepaired. And I'm not one to leave the bad review . Now my Truck was involved in a accident where it was totaled and to close out my financing account the finance company needs to get a hold of the dealership. They've been trying to get a hold of them for 45 days. Leave voice messages and emails. I have called the dealership numerous times talk with the operator, letting her know needed to talk to the finance person in charge. They always tell me they'll call you back but they don't. I've called and left numerous messages with the sales manager. They don't call me back. Meanwhile I am without a vehicle until the dealership gets a hold of my financial bank and gives them what the warranty payout is. They have to be the worst dealership in Lake County. I've never had to go through something like this before.

I came into Action Auto to purchase a pickup truck. Not only did they have a local shop ensure the…read moretruck was in working condition and replace a water pump, free of charge to me, they were also a pleasure to work with. Russ and Leo helped me every step of the way, and were incredibly accommodating. I even spoke with Russ about my current daily driver, and he was happy to inform me of the vehicle's weak points, which I was able to repair before they could begin to cause issues. Overall I am thrilled with the level of customer service that Action Auto has provided for me.

From the owner: Why buy from us? We go the extra mile for you! With over 50 Years in Combined Experience, We offer…read moreGreat Customer Service and a Commitment to Northeast Ohio for over 20 years. We have over 100 of the Cleanest Vehicles in Stock and We have Competitive Pricing. We now offer "Guaranteed Credit Approval Financing" for Everyone. Remember NO RUST HERE...... We have gone mobile; type: actionautowholesale on your smart device.

Very dishonest and misleading dealership. Their listing for a 2014 Honda CR-V stated that the…read morevehicle had new brakes all around and excellent tires. In addition, during a phone call with Michael Megresh, the owner, he told me the tires were new all around. I live about an hour away, so I did not want to drive there until I had financing arranged through a third party. I relied on the statements in their listing and on what I was told over the phone. Those statements, which are still on their website, were completely false and, in my opinion, borderline fraudulent. Because I was seriously interested in the vehicle, I paid $195 to have a well-respected independent pre-purchase inspection company inspect the car. The inspection found that the brake pads were only about 50%. The tires were mismatched, with three of one kind and one different tire. The tread depth was only 4/32nds. One tire had a gash in the sidewall, and another tire was badly worn on the outside edge. One of the most important things to me was finding a vehicle with good tires and good brakes so I would not immediately have to spend money on maintenance. I assumed the description they posted on every site where they listed the car was truthful. It was not. It could not have been more misleading. When I called the salesperson I had been dealing with, he said he had given the matter to his boss. That is when I called Mr. Megresh. I have never been treated so rudely as a customer. He told me my inspection company was lying to me and did not know what they were doing. What possible motive would an independent inspection company have to give me false information? Despite the inspection results, he still insisted the tires were excellent and the brakes were new. Then he had the nerve to offer only $200 off the price of the vehicle. The only reason I paid for the inspection was because I relied on their representations that the vehicle had new brakes and excellent, or supposedly new, tires. Both of those statements were false. All I asked for was reimbursement of my $195 inspection fee because their misleading listing caused me to spend that money. Whatever you do, stay away from this dealership. In my opinion, they made false and fraudulent statements in their listing and over the phone, treated me rudely when confronted with the inspection results, and refused to take responsibility. They will tell you anything to sell a car. Be very careful.

Where do I even begin? This dealership is incredibly dishonest. They took my deposit and assured me…read morethat the van was in excellent condition and completely rust-free. I flew from Chicago to Cleveland just to buy this car, and when I asked about its condition, they claimed it was in great shape, with 'no rust'--even the website description said so. But what I found on arrival was appalling. The van was filthy, covered in visible rust, with rocker panels poorly patched up with cracked, uneven Bondo. I lifted the plastic cover of the engine, and it was full of rat droppings, crumbled foam, and other debris. The engine started squealing within minutes due to a loose pulley, and there was a loose heat shield lying in the engine bay, ready to be sucked into the belt. Every single engine bolt looked it it would break off if you tried removing it. Then I looked underneath, and it was the most rusted-out vehicle I've ever seen. Junkyard parts still had the salvage codes marked on them, and the rear suspension was so rusted that bolts had fused with brackets. Everything attached to the frame looked like a flaky croissant - delaminating, crumbling steel. As a metal fabricator, I immediately recognized signs of frame damage and a terrible repair job, hidden with a quick spray of fresh paint over the welds. None of this was reported on the Carfax, which should have at least flagged it as a salvage title. FRAME DAMAGE IS SERIOUS! It didn't end there. The rocker panels had stress cracks that made the van look like it would literally fold in half if driven. When I confronted the dealer, he refused to give me a full refund of my deposit. So, after spending over $1,000 on flights and travel for this wasted trip, I had to walk away, out well over a thousand dollars including the deposit. They wanted more than $8,500 for a van that looked like it had been left in a river for a decade. You couldn't get $ 1,500 if you were to trade it in! Do not trust this dealership - they're dishonest and their vehicles are dangerous.

I give Arko Auto Sales 5 BIG STARS!! They provided such a…read morebeautiful car and I just love it! They were so patient with me as I was going thru a stressful time. Will alway's have them as my car dealer, if needed. All named Jerry, you can't miss! Thank you to the Arko Family! Susan M.

Very friendly - questionable ethics. Repairs stated done…read morebut brakes froze on freeway. Took to my repair shop of more than 15 years and was told that only pads were new. Story changed when i called dealership back but still claimed no ownership since as is purchase. Out of almost 600.00 with just this this one issue. Also stock photos what was displayed on ad. Out of more money than I had. Nice people are great but honesty is super important too. As-Is purchase requires me to have all the details. I do still love this car but there there was no need need to lie or put just pads (lipstick on a pig) regarding such a serious safety concern.

Test drove a explorer which felt like it had a trans issue, asked Ceclia Calderon about it (which…read moreseems like she owns and runs the place because i have yet to see or talk to anyone else and for some reason the manager is MIA) and she said oh there is nothing wrong, came back in a week and my dumbass brought the thing and not even 100 miles later the trans has issues and check engine light came on. Been trying for a week and back and forth emails to give this dealer a chance to make it right and not even the smallest effort at all. Almost two weeks later and it seems like there is no Manager or owner but Ceclia

This man is bottom of the barrel. No ethics no morality low down scum of the earth liar!!…read more Thsiee other yelp reviews ate all 100% TRUE! BE WARNED YOU WILL GET SCAMMED! Adam V. These guys are a joke. I went on their website and asked to test drive a car. Their auto attendant/email said to stop in. I did -- but because the car was on their showroom, they couldn't get it down for me. I then made an appointment to come back a few days later. I also left my phone number so they could call if it wasn't avail-able. When I came back, the owner said "oh, those cars aren't for test drives. Are you ready buy it today?" When I said yes if I like he, he smirked and said l'd have to make an appointment. I just walked out after taking two 45-minute (each way) trips. The whole place seems sketchy and shady. The worst experience of my life, no pride no shame . These people and company are what most people think of used cars sales people and shops. They are the bottom of the bottom ,stay away Duane Beware future buyers...bought a used 2009 Volvo (only 123k miles) with identified acceptable minor issues like a malfunctioning ignition key fob motor, a crack on the side fender etc. However, within an hour of driving the car from the lot the driver side glass mirror flew right off, like it was super glued on. They were not willing to assist, look at it, or deal with the issue and did not return any phone calls. Understand the car was purchased "as is"; with the mirror on when I viewed it, but for a mirror to fall off, especially in that amount of time is shady, at the least a poor business stan-dard. Not sure now what else might be wrong. The staff was initially nice and worked out a decent price to settle on, but take caution of hidden problems with this place. Just wish I read other reviews beforehand. Hope this information helps others. Avoid. This dealer had an 04 Volvo S80 I was interested and the ad stated "The condition of this Volvo will exceed your ex-pectations." Perry P. The cars are pretty and dressed up inside & out, but most likely not fully functional. I wouldn't stop by at all, considering the extended... read more The dealer photographed the exterior of the car to obfuscate several unpainted Bondo spots on the rear bumper of the car (which did not fully cover the damage on the bumper), as well as a baseball sized rust spot on one of the doors. This was on a car they were asking high end KBB for. I won't stop back on their lot again. Perry P. The cars are pretty and dressed up inside & out, but most likely not fully functional. I wouldn't stop by at all, considering the extended reviews throughout the net (short ones are most likely fake). but if you see a car you just HAVE to have (like me), come prepared with an OBDII scanner handy, and a PERSONAL mechanic if you arent savy yourself. And thats only if youre paying outright, too. Their financing is downright predatory. They will DESTROY you with markups and act like a 53% interest rate is 24% (they literally tried that with me XD) My experience started on Autotrader to find a car. Billed as "no issues, mechanically perfect, redone everything" I was in-terested, but leery, as "mom and pop" dealerships don't have the biggest reputation around. I called a few times about the car, emailed one of the employees and set up a correspondence and all my questions were answered on time and as far as I could tell, truthfully. I took the drive from Michigan, and when I got to the lot I started to poke around. However this is where the problems started, and it's partially my fault for taking things too quickly because it was getting late by the time I got there and my own car broke down so l was in a big rush to get another one. They let me test drive the car by myself which was good. I did a checklist, however in my hustle there were a few items which I should have double checked. When I got back to the lot and asked more questions about the car but the employee I emailed and called wasn't there and the staff had no idea about any of the history questions with the car, or even operate any of the equipment in the shop as I wanted it lifted to check underneath. That should have set up a red flag, but in my rush I decided to buy and left with the car. This is where the problems started. - When I left the lot the AC stopped blowing cold at all. Recharging didn't fix the problem as I had hoped. There was a leak in the compressor which happens to be the most expensive part to replace. - After a week of driving my power steering went out, and it appears that it has been leaking for a while. - Some very noticeable squeaking from the wheel bearings started to show up, and the brakes were also very loud despite being brand new, I expected that the noise would die down as I wore on them but it never got better. - Various belts started to fray also weeks after driving it to replace as it was an AWD car and all tires needed to be re-placed. - It turns out that the alignment on t

David has been incredibly helpful in repairing a friend's car at a reasonable price and with…read morecomplete transparency. I highly recommend patronizing this repair shop if you want honesty and good service. I understand that car repairs are expensive but when you have someone you can trust it is totally worth it.

New owners Dovid & Carrie are Great. Fast, Expert Repairs at affordable prices you can afford! This…read morewhy they are eXpert auto Repair!/