We bought a great car from M R Auto Sales. We had some issues on our side with the financing and they worked with us, were very patient and made it happen. Cecilia was very helpful. They are flexible with prices and will negotiate. read more

I was very interested in purchasing the 2005 Mazda MX-5 Mazdaspeed they have for sale. I called and arranged a pre-sale inspection at a Mazdaspeed Miata specialist of my choosing, which I paid for, and the dealership took the vehicle there for the inspection. Overall, the car looked good, especially considering it has just under 15,000 miles and all of its components appear to be original. However, the inspection identified a few items that needed attention before I would be comfortable driving the car. The shop recommended replacing the serpentine belt and, most importantly, the tires. The tires are dated 2004 and appear to be the original tires. The inspection included photographs documenting their condition, including cracking/splitting from dry rot on all four tires and a bubble on one tire. I emailed back and forth with the dealership hoping we could reach an agreement. I wasn't asking them to restore a 21-year-old car or address every age-related maintenance item. My primary request was simply that they replace the four tires because of their documented condition. I raised my concerns regarding Ohio's safety requirements for tires and provided the dealership with the independent third-party inspection documenting the tire condition. I was prepared to pay cash for the vehicle and have it professionally transported to Phoenix, where I live. I had already researched and arranged the transportation details and was prepared to complete the purchase once we reached an agreement. I would have been happy to pay their asking price if they replaced the four tires. They declined. I emailed several times trying to resolve this one issue, but Cecilia was unwilling to negotiate. The response I continued to receive was simply that their price was firm. My concern wasn't about trying to get a bargain on the car--it was about purchasing a vehicle with 2004 tires that an independent inspection had documented as cracked/dry-rotted, with a bubble visible on one tire. The vehicle was being sold AS-IS, which I understood. However, I specifically raised the tire safety issue before purchasing and provided the dealership with the inspection documenting it. I also raised my understanding of Ohio's requirements concerning unsafe tires. I would encourage any prospective buyer to independently research those requirements and have the tires inspected before driving the vehicle. Even though I planned to have the car transported to Arizona, once it arrived I would not have been comfortable driving it from the delivery location to my home or even to a tire shop on those original tires. The car has also been advertised for sale for more than two years, and I was told its last oil change was when the dealership first acquired it. I understood that an oil change and other age-related maintenance would be my responsibility, and I was willing to take care of those things after purchasing it. The tires were the one item I was not willing to accept in their documented condition. So, Cecilia, you lost a ready cash sale on this 2005 Mazdaspeed because you were unwilling to replace four 2004 tires with documented deterioration. I liked the car, was prepared to pay the asking price, had transportation arrangements ready, and genuinely wanted to purchase it. Unfortunately, there was simply no willingness to work with me on the one safety-related issue preventing me from completing the sale. read more

Test drove a explorer which felt like it had a trans issue, asked Ceclia Calderon about it (which seems like she owns and runs the place because i have yet to see or talk to anyone else and for some reason the manager is MIA) and she said oh there is nothing wrong, came back in a week and my dumbass brought the thing and not even 100 miles later the trans has issues and check engine light came on. Been trying for a week and back and forth emails to give this dealer a chance to make it right and not even the smallest effort at all. Almost two weeks later and it seems like there is no Manager or owner but Ceclia read more

This man is bottom of the barrel. No ethics no morality low down scum of the earth liar!! Thsiee other yelp reviews ate all 100% TRUE! BE WARNED YOU WILL GET SCAMMED! Adam V. These guys are a joke. I went on their website and asked to test drive a car. Their auto attendant/email said to stop in. I did -- but because the car was on their showroom, they couldn't get it down for me. I then made an appointment to come back a few days later. I also left my phone number so they could call if it wasn't avail-able. When I came back, the owner said "oh, those cars aren't for test drives. Are you ready buy it today?" When I said yes if I like he, he smirked and said l'd have to make an appointment. I just walked out after taking two 45-minute (each way) trips. The whole place seems sketchy and shady. The worst experience of my life, no pride no shame . These people and company are what most people think of used cars sales people and shops. They are the bottom of the bottom ,stay away Duane Beware future buyers...bought a used 2009 Volvo (only 123k miles) with identified acceptable minor issues like a malfunctioning ignition key fob motor, a crack on the side fender etc. However, within an hour of driving the car from the lot the driver side glass mirror flew right off, like it was super glued on. They were not willing to assist, look at it, or deal with the issue and did not return any phone calls. Understand the car was purchased "as is"; with the mirror on when I viewed it, but for a mirror to fall off, especially in that amount of time is shady, at the least a poor business stan-dard. Not sure now what else might be wrong. The staff was initially nice and worked out a decent price to settle on, but take caution of hidden problems with this place. Just wish I read other reviews beforehand. Hope this information helps others. Avoid. This dealer had an 04 Volvo S80 I was interested and the ad stated "The condition of this Volvo will exceed your ex-pectations." Perry P. The cars are pretty and dressed up inside & out, but most likely not fully functional. I wouldn't stop by at all, considering the extended... read more The dealer photographed the exterior of the car to obfuscate several unpainted Bondo spots on the rear bumper of the car (which did not fully cover the damage on the bumper), as well as a baseball sized rust spot on one of the doors. This was on a car they were asking high end KBB for. I won't stop back on their lot again. Perry P. The cars are pretty and dressed up inside & out, but most likely not fully functional. I wouldn't stop by at all, considering the extended reviews throughout the net (short ones are most likely fake). but if you see a car you just HAVE to have (like me), come prepared with an OBDII scanner handy, and a PERSONAL mechanic if you arent savy yourself. And thats only if youre paying outright, too. Their financing is downright predatory. They will DESTROY you with markups and act like a 53% interest rate is 24% (they literally tried that with me XD) My experience started on Autotrader to find a car. Billed as "no issues, mechanically perfect, redone everything" I was in-terested, but leery, as "mom and pop" dealerships don't have the biggest reputation around. I called a few times about the car, emailed one of the employees and set up a correspondence and all my questions were answered on time and as far as I could tell, truthfully. I took the drive from Michigan, and when I got to the lot I started to poke around. However this is where the problems started, and it's partially my fault for taking things too quickly because it was getting late by the time I got there and my own car broke down so l was in a big rush to get another one. They let me test drive the car by myself which was good. I did a checklist, however in my hustle there were a few items which I should have double checked. When I got back to the lot and asked more questions about the car but the employee I emailed and called wasn't there and the staff had no idea about any of the history questions with the car, or even operate any of the equipment in the shop as I wanted it lifted to check underneath. That should have set up a red flag, but in my rush I decided to buy and left with the car. This is where the problems started. - When I left the lot the AC stopped blowing cold at all. Recharging didn't fix the problem as I had hoped. There was a leak in the compressor which happens to be the most expensive part to replace. - After a week of driving my power steering went out, and it appears that it has been leaking for a while. - Some very noticeable squeaking from the wheel bearings started to show up, and the brakes were also very loud despite being brand new, I expected that the noise would die down as I wore on them but it never got better. - Various belts started to fray also weeks after driving it to replace as it was an AWD car and all tires needed to be re-placed. - It turns out that the alignment on t read more

These guys are a joke. I went on their website and asked to test drive a car. Their auto attendant/email said to stop in. I did -- but because the car was on their showroom, they couldn't get it down for me. I then made an appointment to come back a few days later. I also left my phone number so they could call if it wasn't available. When I came back, the owner said "oh, those cars aren't for test drives. Are you ready buy it today?" When I said yes if I like he, he smirked and said I'd have to make an appointment. I just walked out after taking two 45-minute (each way) trips. The whole place seems sketchy and shady. read more

The worst experience of my life ,no pride no shame . These people and company are what most people think of used cars sales people and shops. They are the bottom of the bottom ,stay away Duane read more

Beware future buyers...bought a used 2009 Volvo (only 123k miles) with identified acceptable minor issues like a malfunctioning ignition key fob motor, a crack on the side fender etc. However, within an hour of driving the car from the lot the driver side glass mirror flew right off, like it was super glued on. They were not willing to assist, look at it, or deal with the issue and did not return any phone calls. Understand the car was purchased "as is"; with the mirror on when I viewed it, but for a mirror to fall off, especially in that amount of time is shady, at the least a poor business standard. Not sure now what else might be wrong. The staff was initially nice and worked out a decent price to settle on, but take caution of hidden problems with this place. Just wish I read other reviews beforehand. Hope this information helps others. read more

Avoid. This dealer had an 04 Volvo S80 I was interested and the ad stated "The condition of this Volvo will exceed your expectations." I stopped by to look at the car, and it did the exact opposite. The dealer photographed the exterior of the car to obfuscate several unpainted Bondo spots on the rear bumper of the car (which did not fully cover the damage on the bumper), as well as a baseball sized rust spot on one of the doors. This was on a car they were asking high end KBB for. I won't stop back on their lot again. read more

The cars are pretty and dressed up inside & out, but most likely not fully functional. I wouldn't stop by at all,considering the extended reviews throughout the net (short ones are most likely fake). but if you see a car you just HAVE to have (like me),come prepared with an OBDII scanner handy, and a PERSONAL mechanic if you arent savvy yourself. And thats only if youre paying outright,too. Their financing is downright predatory. They will DESTROY you with markups and act like a 53% interest rate is 24% (they literally tried that with me XD) read more

I had a good experience, but I was not able to finalize the deal. It was not MR's fault, as I had inaccurate information that resulted in an incorrect price expectation on my part. The bottom line? MR wants to sell you a car at a fair price. The seller is flexible, and will work with you. read more

My experience started on Autotrader to find a car. Billed as "no issues, mechanically perfect, redone everything" I was interested, but leery, as "mom and pop" dealerships don't have the biggest reputation around. I called a few times about the car, emailed one of the employees and set up a correspondence and all my questions were answered on time and as far as I could tell, truthfully. I took the drive from Michigan, and when I got to the lot I started to poke around. However this is where the problems started, and it's partially my fault for taking things too quickly because it was getting late by the time I got there and my own car broke down so I was in a big rush to get another one. They let me test drive the car by myself which was good. I did a checklist, however in my hustle there were a few items which I should have double checked. When I got back to the lot and asked more questions about the car but the employee I emailed and called wasn't there and the staff had no idea about any of the history questions with the car, or even operate any of the equipment in the shop as I wanted it lifted to check underneath. That should have set up a red flag, but in my rush I decided to buy and left with the car. This is where the problems started. - When I left the lot the AC stopped blowing cold at all. Recharging didn't fix the problem as I had hoped. There was a leak in the compressor which happens to be the most expensive part to replace. - After a week of driving my power steering went out, and it appears that it has been leaking for a while. - Some very noticeable squeaking from the wheel bearings started to show up, and the brakes were also very loud despite being brand new, I expected that the noise would die down as I wore on them but it never got better. - Various belts started to fray also weeks after driving it around. - A few days after that a tire was flat and upon inspection the entire inner part was worn down to steel belts, the wheel was dinged but luckily it still was holding air. The set cost me $550 to replace as it was an AWD car and all tires needed to be replaced. - It turns out that the alignment on the back wheels were very far off which caused the unusual tire wear and the opposite tire was nearly on its way out too. The type of alignment damage would indicate someone did a decent bump to to the back (which was also more expensive to do and cost me $105) but it interestingly wasn't in the CarFAX or mentioned when I asked questions of damage. - After another 2-3 weeks my brakes went out on the highway which was a pretty scary experience but luckily nobody was around and the e-brake still worked and was very strong since the pads/rotors were brand new (hey, they didn't lie about everything!). Something happened in the rear lines which are labor intensive to fix. I got it fixed and was billed for $350 I sent multiple emails and made phone calls about the situation and was promised that they would "make it right". However after a while they stopped returning my emails (presumably to keep things off the record as instead of addressing the problems I was told to call the dealership) and things kept breaking so I figured it's not worth the hassle to keep mailing about it. I can understand that there is no warranty buying a used car from these lots, but If a car is listed as "Mechanically sound" I should be able to trust that a car has no issues, or that so many problems would show up right after leaving the lot. The buying experience was alright, but if you want a trustworthy and reliable car dealership, try elsewhere or be prepared to save up a another $800-$2000 to fix whatever is wrong with the car as you leave the lot. read more

I have purchased more than 8 vehicles from "Bruno", Mr Auto, in the past 6 years. You may ask why so many cars? Well, I have 3 grown sons and they each needed a vehicle. When I approached Bruno with my concerns he immediately gave me the straight facts and proceeded to show me the pros and cons on purchasing a pre owned car. His knowledge and guidance has been invaluable and allowed me too make decisions that I would not have considered. He not only guided me to obtaining the correct choice for the boys but he also was able to give me the best price for these choices. When I had a concern or a problem arose with these vehicles he was always available. The bottom line is Bruno can be trusted, fair, honest, and will always give you the best deal available for any car on his lot that he possibly can. In my opinion to read a negative comment about this dealer has encouraged me to create this positive comment as I will always visit his lot first and probably buy my next car from Bruno. read more