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    DBB Powersports

    5.0 (1 review)
    Open 10:00 am - 2:00 pm

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    2 years ago

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    Daniel H.

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    Central Texas Harley-Davidson

    Central Texas Harley-Davidson

    2.9
    (175 reviews)

    Huge THANK YOU to WES LUNSFORD in the parts department! I've been a customer there for a few years,…read morebought several bikes there. I purchased a bike from a different dealership because CENTEX Harley didn't have what I was looking for. After I purchased the bike, I'd ordered a custom exhaust from a vendor in mid February. The vendor has since ghosted me and I'd exhausted several options to communicate with them. I went to CENTEX Harley to look at different options for my exhaust pipe. Meeting Wes at the counter we got to talking and I told him about my dilemma. We discussed different options the Harley offered for Exaust pipes. He then took the incentive to reach out to this vendor on a live chat and discovered why my order was do delayed... I FINALLY had been so delayed.. I was basically being lied to about the delivery date. He was able to get this somewhat resolved pending the vendors follow through. This review leads me to this point. This is truly what customer service should be!! He has no skin in this matter, probably lost some $ by not making a sale to me today but went way above and beyond to help me, just some random customer who was being jerked around by a vendor. I'll tell you this, I'll go back and see Wes in the future for any parts I'll be getting, just a great and unexpected experience from a parts guy who really cares about what customer is. CENTEX Harley has a great new addition to their staff!! Thanks again Wes, I truly appreciate your help.

    I went by Central Texas today to buy some oil and a filter. I stood at the counter, imagining…read moresomeone might say "hello" or "I'll be right with you" and got nothing for about eight minutes. There was one customer ahead of me and a guy concentrating on helping him. He saw me but didn't acknowledge that I had a product to purchase and seemed to be doing his best to ignore the fact that I was there. After another minute, I set the product back on the shelf and left. There are other options and I have no time for the poor attitude. Granted, I haven't been to Central Texas in a few years ever since Service kept my bike for almost two months (in spring) and waited for me to call to find out it was finally ready. Today was just a confirmation of what I already knew. Central Texas is a terribly run business. Back to Cowboy for me.

    Nyle Maxwell GMC

    Nyle Maxwell GMC

    3.0
    (154 reviews)

    My sales professional AJ was amazing and very knowledgeable…read more He was patient with me throughout the whole process. He never failed to keep me updated and not to mention he made sure the delivery of my vehicle was in top notch shape and even worked overtime to keep my family satisfied. The sales managers were very helpful and explained the whole process as well. I truly felt like a part of the dealership's family. AJ has even called to check on me after the purchase which was mind blowing. I will forever be a loyal client. Once again thanks Nyle Maxwell

    I came in for an oil change only to be told my valve cover was leaking oil. I replaced all the…read moreparts as my service salesman Dorian suggested along with a new set of spark plugs. I decided to wait at the dealership. Five hours later, I left w/my car now sputtering/hiccuping at each stop light. I called Dorian & he advised me to come back. Dorian was quick to get my car in and I was out of there roughly 30 minutes later. I drove home only to find out AGAIN it was STILL performing incorrectly - maybe not as bad but still sputtering. This was not an issue when I drove in. I called Dorian again and he asked once again if I had time to go in. It is now almost 4pm. I was not about to go in for a 3rd time. The issue happened to be an ignition coil. This back-and-forth caused a significant inconvenience including work time lost, the cost of fuel and toll charges for the multiple back and forth trips and added stress driving a vehicle that was not performing reliably. I contacted manager Wayne and Luis for an inconvenience credit but since they fixed these parts w/no added charges to me, no credit was given but a free oil change on my next visit. What a great way to treat a customer going on 15 years of Nissan service!

    DBB Powersports - motorcycledealers - Updated July 2026

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