Huge THANK YOU to WES LUNSFORD in the parts department! I've been a customer there for a few years,…read morebought several bikes there. I purchased a bike from a different dealership because CENTEX Harley didn't have what I was looking for. After I purchased the bike, I'd ordered a custom exhaust from a vendor in mid February. The vendor has since ghosted me and I'd exhausted several options to communicate with them. I went to CENTEX Harley to look at different options for my exhaust pipe. Meeting Wes at the counter we got to talking and I told him about my dilemma. We discussed different options the Harley offered for Exaust pipes. He then took the incentive to reach out to this vendor on a live chat and discovered why my order was do delayed... I FINALLY had been so delayed.. I was basically being lied to about the delivery date. He was able to get this somewhat resolved pending the vendors follow through. This review leads me to this point. This is truly what customer service should be!! He has no skin in this matter, probably lost some $ by not making a sale to me today but went way above and beyond to help me, just some random customer who was being jerked around by a vendor. I'll tell you this, I'll go back and see Wes in the future for any parts I'll be getting, just a great and unexpected experience from a parts guy who really cares about what customer is. CENTEX Harley has a great new addition to their staff!! Thanks again Wes, I truly appreciate your help.

I went by Central Texas today to buy some oil and a filter. I stood at the counter, imagining…read moresomeone might say "hello" or "I'll be right with you" and got nothing for about eight minutes. There was one customer ahead of me and a guy concentrating on helping him. He saw me but didn't acknowledge that I had a product to purchase and seemed to be doing his best to ignore the fact that I was there. After another minute, I set the product back on the shelf and left. There are other options and I have no time for the poor attitude. Granted, I haven't been to Central Texas in a few years ever since Service kept my bike for almost two months (in spring) and waited for me to call to find out it was finally ready. Today was just a confirmation of what I already knew. Central Texas is a terribly run business. Back to Cowboy for me.

Johnny and crew sharpened up my '49 Pan for spring riding. Then shaped up the '45 Chief for more…read morevintage riding. He also hooked me up with a great painter and gave the Chief a needed fresh spray. I wouldn't go anywhere else.

I recently had some serious issues with my only form of transportation. It was leaking oil (which…read moreis of course terrifying) and some other minor things. I was so impressed when I rolled up and felt immediately safe as I saw approximately 20 motorcycles in varying degrees of improvement, none of which were less than roughly 40/50 years old? These guys know what they're doing. The owner Johnny came out along with Marine Corps Vet Dan and off we went. There were many small things to do but Dan also discovered my clutch was about to break! It was frayed and about poo! He went into Austin same-day and still managed to finish before end of day. Costs were clearly explained and very reasonable-since Imma girl I often feel taken advantage of in these situations and I did not on this day. 10/10-highly recommend!! Xoxo

Nick is very knowledgeable and a great guy. He is honest, straight to the point, and doesn't try to…read moreforce me to fix other items that don't need to be fixed. Cool shop off IH35 and local small business. I will 100% come back if I need to service my Harley. Thank you sir and keep up the great work.

Picked up my Road King from Nick today. He did an excellent job tuning my baby. Truly a…read moreprofessional! Thanks, Ron W.

My 2020 Harley Davidson Fat Bob refused to start, and By The Blade came out the very next day. They…read moreran a quick diagnostic and nailed it--bad battery, not the starter or anything more serious. Took less than 15 minutes. For a mobile service, the pricing was shockingly reasonable, especially given how fast and professional the whole thing was. If you want someone who knows their stuff, doesn't waste your time, and won't gouge you, this is the shop to call. Total lifesaver.

He stole or lost my parts When I got it back after two months he didn't install two of the things I…read morepaid him to install was very rude very unprofessional only reimburse me for one of the parts he lost or stole

Motorcycles were fantastic, true American craftsmanship. Love the diverse selection, something for…read moreeveryone. Talking with the owner was great. Took lots of time to search parts and find what we need. Love that it is a local business to support!

Called this shop to get my tire replaced using my new tire and tube , he quoted me $30 on the…read morephone... I dropped it off and he told me he only uses ceramic beads for balancing... I said fine because that's what I've always used. Thought balancing was included and he didn't quote me any more cost - picked up my rim and tire and was charged a $50 bill ...$17 for a couple of tablespoons of beads ? needless to say I feel that's really screwed up ! I should of been told of the price difference... Hell I had beads at home ... I'm still walking funny from my experience there ... very sad ... seemed like a nice guy . I understand a guy has overhead but you don't need to screw the customer to get there. BEWARE !

My package was delivered to wrong address. UPS states to contact sender. still no resp after…read moreseveral e-mails and attempted phone calls. Starting to think this enterprise is a scam.

Ordered a Vance and Hines FP4 Fuel Pack tuner for my motorcycle. Powersport Parts sent an open box…read morethat was already used on a different bike, and cannot be used a second time. After reaching out Powersport parts they refused to exchange it saying they only sell new unopened parts. See photos of the box I received that they claim was new and sealed.

I came in for an oil change only to be told my valve cover was leaking oil. I replaced all the…read moreparts as my service salesman Dorian suggested along with a new set of spark plugs. I decided to wait at the dealership. Five hours later, I left w/my car now sputtering/hiccuping at each stop light. I called Dorian & he advised me to come back. Dorian was quick to get my car in and I was out of there roughly 30 minutes later. I drove home only to find out AGAIN it was STILL performing incorrectly - maybe not as bad but still sputtering. This was not an issue when I drove in. I called Dorian again and he asked once again if I had time to go in. It is now almost 4pm. I was not about to go in for a 3rd time. The issue happened to be an ignition coil. This back-and-forth caused a significant inconvenience including work time lost, the cost of fuel and toll charges for the multiple back and forth trips and added stress driving a vehicle that was not performing reliably. I contacted manager Wayne and Luis for an inconvenience credit but since they fixed these parts w/no added charges to me, no credit was given but a free oil change on my next visit. What a great way to treat a customer going on 15 years of Nissan service!

My sales professional AJ was amazing and very knowledgeable…read more He was patient with me throughout the whole process. He never failed to keep me updated and not to mention he made sure the delivery of my vehicle was in top notch shape and even worked overtime to keep my family satisfied. The sales managers were very helpful and explained the whole process as well. I truly felt like a part of the dealership's family. AJ has even called to check on me after the purchase which was mind blowing. I will forever be a loyal client. Once again thanks Nyle Maxwell

I haven't ridden since 2020 and just got a new bike. My wife has never ridden. After two days, that…read moreall changed. Tim the instructor was amazing. He was so kind to my wife, who was naturally nervous having never ridden a motorcycle before. I haven't ridden for 5 years so I learned a lot...and learned how unstable I had gotten. Overall this was a GREAT class. 1) don't be late 2) bring the forms 3) bring the gear 4) ride.

Instructor made the class fantastic. The design and exercises took me from not knowing anything at…read moreall about a motorcycle to feeling confident in riding one. Highly recommended.

We purchased two cars here within 4 days. The trade in offers were fair, the car pricing was…read moreexcellent and they don't play the add on games. The sales team was professional, courteous, and up front. Shamir , our salesperson, was knowledgeable and helpful. Reagan in finance was very professional and took the time to explain all the different warranties with a great attitude. The one sales manager we met with was a stern but amiable man. He was honest and fair. We did meet the GM who we enjoyed speaking with. The only snag we had was a few minor issues with one of our cars but Shamir had everything corrected within a few days. I'd definitely buy here again. We traveled from San Antonio. Please give these guys a chance to sell you a car. The dealership in San Antonio is just as if you were at a low budget used car lot.

Has anyone ever asked why the "complimentary" two years of electric charging is hyped as such a…read morestrong selling point for the EQS SUV? Nearly every time I attempt to charge, the stations are either down or unreliable. Now, two years into my lease, I'm suddenly met with a list of 45 features and services expiring--without warning. It's a lease. Shouldn't these items be included, or at the very least disclosed up front? My salesperson never mentioned any of this, and I didn't see a single disclaimer. I was coached into this lease, which is now clearly less favorable than the options currently available. And the rattling? I actually can't live with it. For a vehicle in this price point, it's unacceptable. Combine that with the discontinuation of services mid-lease, and it's far from the seamless luxury experience Mercedes promises. I've voiced my concerns three times and have been ignored. Buyer beware!