Professional staff, highly recommended. Aaron purchased and managed three townhomes for me since…read more2021. His company has found me quality tenants and very responsive when it comes to maintainence, renewal, dealing with HOA and handling tenants. I only have one or two emails exchange with them during annual renewal. I love it that way.

We rented a unit in Parkfairfax managed by this property management company and their "property…read moremanagement" was a disaster. I experienced constant flooding and sewage leaking from the kitchen sinks (yep, 2 sinks), giant sized insects invading our space, decaying floor boards from water damage, 3 years of uninterrupted mold and mildew, the need for a dehumidifier requiring 4 buckets of water to be dumped daily, and the last stray was a bathroom ceiling leaks flooding the unit requiring a 1 month stay in the hotel paid for by my insurance and I still had to pay the rent for my unit. During those 3 years, I suffered terribly from respiratory problems for the first time in my life. No empathy shown by the leasing agent or landlord for the major and myriad inconveniences. Upon returning to the unit in addition to the floor repairs they used substandard contractors to paint the walls. During my stay at the hotel (on my insurance's dime, mind you despite paying the full month's rent DURING it's renovation) I was not notified that the walls would be painted until AFTER the work was done, nor was my artwork removed from the walls prior to painting. The substandard painters merely painted around my artwork. Essentially their substandard painting contractors sealed the damage free adhesive to the walls with the paint making the artwork impossible to remove without damaging the wall. Moreover, the substandard contractors also painted over the back door sealing it shut. Upon move-out, the property management company wanted to penalize me for the damage caused by their own substandard painters shoddy work, since there're still holding on to my security deposit. Avoid renting through this "property management" company at all costs

As a prospective renter, my experience was very poor. The man who showed me the apartment I was…read moreinterested in was very nice, but didn't know much about the property or me (he was waiting in a different unit than the one I wanted to see because he got mixed up). That would have been fine. But what really annoyed me was the application process. The management is not familiar with more modern ways to verify employment and income (such as third party service) and insisted on unredacted pay stubs - which is much less secure. The interaction as we went back and forth was rude and reminded me of scammers trying to get one to divulge information urgently (because so many people are interested in the apartment!) at the cost of better judgement. In trying to get more information from me they cited their "policies" but being unable to articulate why their policy insists on having the information I didn't want to share (like my pre-tax deductions) This conversation was not with some mid-level employee but what seemed to be the owner. I should hope he could articulate the reasoning behind his own policy! To me, this company clearly orients themselves to customer service of property owners, not renters. Which fair enough, but it doesn't mean I have to like it. To the reader/renter: Don't let these people bully you!

I am very excited to lease with Rent the District. My roommates and I found a beautiful home on…read moretheir site, and from my very first correspondence with Hanna via phone, the communication has been flawless. Prompt responses to emails, quick answers to phone calls, transparent updates throughout the process, and even reassurances to call you back if they are tied up at the moment (and they actually call back as soon as they can!) Since my roommates and I are all out of town at the moment, and unable to tour the property in person prior to signing the lease agreement, Hanna assured me that her assistant Johnny would send me a video tour the following day. And sure enough, the next day - Johnny had a detailed video tour of the home in my inbox. Any question I had about the property, Johnny was able to answer. We so look forward to working with Hanna and her team during the duration of our lease agreement. If the last week is any indication of how our experiences will be as Rent the District tenants, I very much look forward to staying at this property. Hanna and Johnny were both very friendly, and professional. I will recommend Rent the District to any of my friends who look to rent or have property management services in DC. Thank you again!

We've used over 12 real estate agents over the years and Sarah Hatch was by far the best we've ever…read morehad. She is not only pleasant to work with, but very thorough, professional, and smart. She sold our house over list price in just a few days, which was great. Before that she managed our rental for 4 years and we never had to worry about anything. She is highly recommended.

Sarah and her team are exceptional. As my property manager for two years, she managed every detail…read morewith unmatched professionalism. I never had anything to worry about. When she transitioned to selling my home, the process was great. She was able to walk us through the ups and downs of the sale, and she swiftly handled any issues we had. Finally, and most importantly, as good as a property manager and realtor Sarah is, she's also a great person to work with. Whether sharing a laugh or a thoughtful gesture, she truly goes above and beyond. I can't recommend her enough for any real estate needs.

When we first started with Scout Properties, things were great. Our first manager, Nick, was…read moreprofessional and easy to reach. But after Victor took over, everything went downhill fast. I'm not sure Victor ever really knew who we were and I can't be sure he ever visited the apartment before things really went to crap. He completely missed a major toilet leak--even after the tenant moved out--which left us with a cumulative $5,773.14 water bill. Then Scout didn't handle the tenant's voucher renewal properly, with no warning to us, which made the tenant move out early and cost us rental income. Even worse, we've now been stuck for several months without a tenant and have had to cover all the turnover costs ourselves. Despite that, Scout still charged their full management fees while barely responding to us. All of a sudden, Scout dropped us as clients (including our neighbors who were clients also), kept the fees, and stopped returning calls. Our next‑door neighbors had the same experience -- and told us their tenant was even offered an apartment at another property managed by Scout. Everything started fine but turned into one expensive, stressful mess. Don't hire Scout Properties unless you want poor communication, big bills, and months of lost rent.

You get what you pay for, their units aren't that expensive, and it's for a reason. I thought I…read morescored a deal when I recently moved into a unit on Bunker Hill Rd (early June) managed by this team, however, I have had a mixed experience. While some communication has been responsive, the overall condition of the apartment and follow-through on certain issues have been disappointing. Upon move-in, the unit was not thoroughly cleaned. There were hardened food splatters in the microwave, a dirty stovetop, stained cabinets, filthy outlet covers and light switches, and windows that looked like they had never been cleaned. One of the bedroom windows didn't open at all. The living room and bedroom floors were also worn and splintered--rough enough to tear pieces off my mop while I was cleaning. I submitted an inspection report with photos and received a response from the property manager acknowledging the concerns. A bathroom wall hole was patched (though the repair was done without any coordination or notice), and I was told the chipped toilet tank issue was being reviewed with the landlord. As of now, I haven't received a follow-up. I was also told the technician would be reminded to be more mindful of cleanliness, as the workspace left behind wasn't ideal. The most concerning issue, however, was finding a roach inside the microwave--before I had even used it. That was the final factor that led me to submit an early lease termination notice 22 days after receiving the keys. I'm giving 3 stars because rent payment through the portal was convenient, and Victor did respond to some of my concerns (however, it felt like he never responds to an email in its entirety). But the move-in experience, unresolved maintenance issues, and poor communication has bothered me entirely. I hope more attention is given to preparing units for future tenants and being more efficient in communication.

This is our second time with Pinyo as our Realtor and he is the best! Very knowledgeable, always…read moreavailable for questions, and super helpful in guiding us through every step of the process.

Pinyo has been exceptional in preparing my property for rent, vetting tenants, and managing…read moretenants. I couldn't recommend NOVA more. My property is in good hands and when issues arise, I know they will be communicated to me quickly and clearly.

It has been a while since I left my review and have had people asking if I still felt the same way…read more I absolutely do! Metro Home Managers does a fantastic job and you cannot go wrong by using them for you property or to manage your condo association.

I've worked with Lance and Todd for almost 6 years managing the rental and upkeep of a single…read morefamily home in DC and can't say enough great things about their efforts/support. As an DC property owner and landlord based in California, I valued their end to end management of the property, inclusive of several repairs, that allowed me peace of mind from a distance. They were excellent at balancing the needs of both myself and the tenants and earned my confidence to the point of managing the renovation and sale of the property. I would highly recommend Metro for both property management and realtor support.

They make promises they don't keep. Very disorganized. They sent people to come fix something at…read morethe house without telling us. Heating stopped working twice during the winter. I would not recommend them. Asa matter of fact I plan on notifying the Better Business Bureau this week about them.

From the owner: Property Management Solutions for the Busy Investor…read more Whether you’re searching for a place to call home or a partner to manage your portfolio, we’ve curated an excpetional experience for residents and partners alike. Value Creation. At our core, we are dedicated owner-operators committed to delivering exceptional service to our partners and tenants. By streamlining operations, reducing costs, and eliminating unnecessary hassle, we empower our partners to focus on what matters most: growing their portfolios and achieving their goals. Institutional Toolbelt. With over 3,000 doors managed in the past decade and two decades of proven strategic excellence, we bring a powerful toolkit to optimize and manage your portfolio. Our experienced team will expertly market your property, delivering above-market ROI, and ensuring peace of mind through extensive tenant screening and preventative maintenance.

I felt like this needed an update since I wrote such a scathing review. I stand by and reiterate…read moreeverything I said, and I will back it up by saying we broke our contract with them significantly earlier than we signed for. Since our entire team that we started with had either left or been fired/let go, I think it was a smart decision (although very nerve racking at the time). I'm not going into details since they broke our contract without penalty, but needless to say that there were reasons they didn't charge us the fees associated with that (beyond what I had previously detailed). We have since started with a new property manager (see my profile for the review -- I don't want to associate them with LFPM) and are much happier. So, please. If you are a property owner, run far, far away from LFPM. Save yourself from the stress, legal/ethical lines being crossed, and frustration. /added: Oh, and the items I mentioned needing fixing in my last review? Some of them (FROM JULY) were not addressed until November 2017 when we decided to break our lease. We even had a plumbing issue pop up near the end of our time with them (as in the last few weeks) and we handled it ourselves, directly with the tenants, to get it done and then transitioned it over to the new PM when they took over.

Avoid at all costs. They only care about their money and not you as a resident/buyer. The post…read moreoffice lost my certified mail envelope with the rent check and they refused to waive the late fee even though I have never been late on my rent and I provided documentation from the post office. Below is the email I received from their senior director -you read it and tell me if you want to do business with them. Ms. Rose, Thank you for contacting my office. Mrs. Thompson informs me your inquiry is regarding the charge of a late fee. My office will not reconsider a PM's decision to uphold the late fee. In this particular case this rent has still not been received almost three weeks late, although an electronic payment is in process. The owner should not have to wait for their funds regardless of the reason for the late payment. If the late payment is due to an issue with the Post Office or a bank that is where your request for relief should be addressed. Nobody likes being charged a late fee yet it happens to all of us on occasion. The purpose is not penal but to encourage focus on ensuring payments are received on time by the first of each month without fail. I am sure this unpleasant experience for you will not be repeated for the remainder of your tenancy. Mrs. Thompson's decision is final. Thank you. Regards, Paul J. Timpane Senior Regional Director Long & Foster Property Management 14501 George Carter Way Chantilly, VA 20151 Office: (703) 877-7704. Fax: (703) 961-8257 Paul.Timpane@LongandFoster.com

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

I am a tenant and really appreciate the attentiveness NLR always shows when I raise a concern. I…read morealso appreciate the fact that the service people they send to make repairs and highly experienced and reliable, plus they tend to be local small business people. A recent example: my AC went out on a Saturday during the brutal heat wave (110 heat index). Fiona at NLR kept in contact with me all day and was able to have a repair person at my house that evening. He diagnosed and fixed the problem within 30 minutes. I was so relieved and am very grateful for her support.

Aurelia, Thank you so much l for giving me the estimate on…read moremy rental property. You were so pleasant and kept me up to date with the entire process and provided detailed information. Aurelia is very professional and I highly recommend her for your real estate and rental property needs!

Aurelia is a true professional and takes care to listen to my needs and concerns about my property…read more I would recommend her to anyone that is considering to rent out their property that doesn't want or know how to deal with the headaches that come with it