1. DC Style and Design

    1. DC Style and Design

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    Salt Lake City, UT

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    DC Style and Design

    5.0 (4 reviews)
    Closed 2:30 pm - 6:00 PM

    By appointment only

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    Lunatic Fringe Parleys

    Lunatic Fringe Parleys

    4.2(126 reviews)
    3.2 miSugar House
    $$

    I never make a trip through Utah without stopping to visit Micky at Lunatic Fringe. My curly hair…read moreis complicated to say the least, and she always adds the perfect color and style to bring out the best in my curls. Her friendly and calming demeanor always makes the time go by quickly. The facility is very clean and welcoming, the products are top rate, and the scalp massage alone is worth the visit. Her books fill up quickly so make sure you get in right away! I typically book out 2-3 weeks in advance. Worth the money and time to have your hair done RIGHT!!

    Summary: Extremely poor quality hair services done in a fancy environment for top dollar…read more Management team, unethical, and careless towards customers. Read on. I had my hair done at the salon on July 23. The Salon is nice in terms of facilities. It's bright it looks nice, etc. The young lady who did my hair also had a very nice demeanor and asked all of the right questions in our consultation. Because she's the nicest person I experienced at that salon I will not be publishing her name (Even though she ruined my hair). That's about where the positives end. Everything else about this salon is incredibly disappointing. This post is really about the salon's response and reaction when one of their stylists ruins a customer's hair. I provided the three images of my own hair immediately after a blonding and color reset I had done in Las Vegas (back home). I explained how important it was to me that we really match exactly what I had in the images. I ended up with my hair in a completely different color family (red brown instead of neutral blonde) and all my color correction ruined. While nice in person, I believe that the "master" stylist doing my hair may have been completely inexperienced and unqualified to actually do the job. Because I chose to go with a "master" stylist this color service cost $395. When we were done, I clearly told her that we are very far off from the initial image that I provided. I told her I would give it about 24 hours to see if I can get a little bit more comfortable in the hair color I ended up with. About a day later, I called the salon in tears because I am very unhappy about my hair. I'm extra unhappy at having paid top dollar to be unhappy about my hair. The girl on the phone had very minimal empathy. The only thing she said was to write down everything into an email and that management would get back to me in 48 hours. So I did. Clearly even more upset than when I started, given the absolute carelessness I received from the front desk. The appropriate response from the salon would have been to get a manager on the phone immediately. I wrote the email. I explained the situation exactly as above, I provided my photos, And I requested solutions. One solution that I offered is that Lunatic Fringe pay for my travel and color correction again in Las Vegas. Remember reader, at this point in the customer service experience, there has been no empathy no apology and no solutions offered. In the meantime, I'm reaching back out to the salon back in Las Vegas to figure out what this would take to fix. I followed up and asked Lunatic Fringe for my formula so that the salon in Las Vegas can tell us what to do to fix it. And then I finally got the response from "management".... Management said That they will no longer engage with me because I am threatening and extorting them. This salon interprets a customer's requests to fix the situation as extortion. Customers should beware. If anything goes wrong with your "high end" (sarcasm) hair service, they will not fix it, they will have no empathy, they will not apologize and in fact, they're going to try to make their customers feel like the bad person in this situation after their customers pay them a ton of money for their mistakes. It is going to cost me time and hundreds of dollars to go back to Las Vegas to have my hair reset, again. I am frustrated and upset both at my time spent, what my hair looks like and the cost. This salon and especially its management should be ashamed of themselves. Hairstylists make mistakes every day, how a salon fixes it is truly what creates a good customer experience.

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    Lunatic Fringe Parleys
    Lunatic Fringe Parleys
    Lunatic Fringe Parleys

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    Lunatic Fringe Sugar House

    Lunatic Fringe Sugar House

    4.0(67 reviews)
    3.2 miSugar House
    $$$

    Anthony Scott is amazing! He calmed all my nerves the moment I got in (I get nervous when it comes…read moreto haircuts) and listened to what I wanted. He took the time to get to know me and what I liked when it comes to styling my hair. I had the best hair wash/massage of my life by this man! He cut my bangs perfectly, I am so picky when it comes to my bangs. He even put on an eye shield so hairs didn't get in my eye when giving me a fringe trim, it was so sweet. I left feeling so confident, my hair had a lot of body and texture. For a women's haircut, it's about $75 and fringe bang trims are free! How amazing is that my fellow bang sisters?! The whole staff is friendly, unlike other hair salons I have been to. I'm so happy I took a chance on this place, I don't plan to get my haircut anywhere else! You can schedule appointments online which makes scheduling a breeze.

    This was the best hair appt I have ever had. I got a wash, blow dry & style and Maddie was my hair…read moredresser. The lather lounge was so unexpected. A very dimly lit, private room with four washing stations. Soft music plays and the MOST comfortable chairs that did not put a strain on my neck during the washing process. Maddie gives a lovely head, neck and shoulder massage as she gently goes through the cleansing process. I would go back for that alone. Before we began, Maddie attentively listened to what I had in mind for a new & much shorter cut & style. She made suggestions which I loved and then took meticulousl time in doing my cut. Don't let her age make you think she may not be as good as someone with more years of experience. She's probably older than she looks and very sweet. My 28 year old daughter in law recommended her & said Maddie gave her the best cut she has ever had. I'm in my 60's and have had many experiences sitting in peoples chairs and I of the same opinion. Best cut I have ever had and best overall total experience I have ever had. Can't recommend this place enough & especially Maddie as your stylist.

    Photos
    Lunatic Fringe Sugar House
    Lunatic Fringe Sugar House
    Lunatic Fringe Sugar House - Lunatic Fringe Salon Sugarhouse  Not only is my hair fried, but there are whole sections of color missing, with patches of even color.

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    Lunatic Fringe Salon Sugarhouse Not only is my hair fried, but there are whole sections of color missing, with patches of even color.

    DC Style and Design - hairstylists - Updated July 2026

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