I sent out a request for a storage unit, this facility responded that they had what I was looking…read morefor. I called, spoke on the phone with Teresa and she said they had a 2nd story unit. I'd pay $71 out the door for insurance, starter fees and 1/2 off my first month of rent. I was driving from out of state so I secured my reservation. Same day, talked to Peter, he assured me the unit was available and to come in to sign the paperwork. I was driving from out of state so I got in town after their hours. Today, I venture out in the rain to claim the unit I was assured was reserved. I was met with some chick who was clearly high and had to ask me if I already had a unit after I stated I was a new customer. She told me the elevators are broken so they aren't renting anything on the second floor. Lol. Straight up liars.

Been a customer for almost a year now after losing my home to wrongful foreclosure and having to…read moremove the contents of my home into storage while my case goes to trial. I was greeted by Tina Louise who said Hi my name is Tina and yours is? I said; "Tina". Tina says No no no... let's try this again. Hi my name is Tina and yours is" I said; "Tina". It was hilarious. When you are named Tina it's surprising to meet another Tina. We hit it off from there. She showed me the units she had available. I rented 3. When moving my things over there I had underestimated how much room I needed and was able to get another unit without a problem. The grounds keeper helped me one night as it was getting dark I didn't realize there was a bulb out overhead. He came up and changed the bulb and showed me how to work the timer so I was able to get a few more things done. Everyone has treated me with respect. I recommend renting here.

They provide great customer service especially Christie! We used this storage facility for a couple…read moreof years and would highly recommend.

This super storage give youuuuuu 50%off for three monthss yayyyy lolllll ? They really? Mm think…read moreagain? Cuz I don't want to get rip off with this storage unit!!!!!!!!!!! Look twice to the pictures that I'm welling to show you..... I lost all of my furniture!!!!!!!!!!!!!!! have been spilled and left on counters, floors, appliances

This place will jack up prices for no reason at all, been a customer for many years, your stuff…read moresits in a room with the lights off so it's not like you are paying them to keep the lights on They are parasites and I do not recommend them to anyone. If I could give them less than 1 star I would damm Parasites

They used to have good deals and prices. All the storage companies are getting greedy and raising…read moreprices. And they will all tell you it's "competitive market rate." Your best bet is to find a friend's or family's garage to store your extra stuff. Pay them instead at a lower cost.

Clean, good gate access hours, easy to pay online. Convenient access right off the 91 freeway.read more

Don't come here if you don't plan on staying a full month. Was charged the full month. Only stayed…read more2 weeks thinking I could get prorated. Nope, they keep your full month whether you're there or not. That doesn't seem like good buusbess to me. Won't be going back.

Great Prices Joe Was very helpful good rates make sure to check them out very clean definitely…read morerecommend

Clean and easy storage facility!…read more The process was very easy and service was great! Explained to Maria in the office that I needed a storage for a short period of time she provided all available options and advised of the deal they had on a 10 x 10 unit - $75 At the time of contract you pay the monthly fee plus a $25 processing fee. I suggest brining your own lock as they do sell some there but they range around $40 and up. Overall it gets the job done and it's in a secure location!

Excellent customer service. Kimmy was a delight. She knows her stuff, very professional and…read morefriendly. She really cares about her job, the company and her customers. It's so refreshing to experience customer service like that again. They have the most competitive pricing too. The place is very clean. I'd feel comfortable using this storage place again and recommend it to people.

I have used other storage places before and this is the most pleasant greeting and informational…read moreexperience! Judy, made me feel like we knew each other for years. She explained everything I needed to know and showed me my unit. It all looks nice and clean. Her great attitude already let's me know this was the right choice, not to mention their reasonable prices!! Thanks Judy! :) Beatriz L.

Good / excellent service by office staff at Riverside- Arlington…read more Pricing is fair with good first month pricing.

Theft Warning…read more Cubesmart never told us in any way that their secured hours changed then when someone opened an on line account and broke into our storage taking over 11k in items they never reached out. Said they did twice but there were no calls and no calls on our call log. They refuse to give us as any credit and the district manager will only be emailed.He emailed me once then blew me off. DON'T TRUST THIS PLACE. Theft Warning at CubeSmart Because I don't want anyone else to ho through what we went through. We looked for a secure and tempered controled location and choose Cubesmart because they we only open during their business hours and appeared to be very secure. They stated we needed to at least pay for the minimum insurance so we did exactly that in April 2022 and put our things in storage while we had our house built.Other that your bill is ready or your bill is paid emails, we received one email on 3/27/23 stating the hours were changing immediately and they'd no longer be open on Sundays. Because of the closed Sundays we took off work on Monday May 15th to take our belongings out of storage. got our 2 keys out for the two locks we purchased from Cubesmart walked in to find a y er llow lock on our locker with a tag that said auction. The kind girl in the office had no idea what had happened saying they haven't had a theft since January which was news to us and opened the locker for us to find a mess with over 11k in missing and damaged items. The woman there that day said made a call and found that we were part of the Jan 16th 2023 theft and many lockers were broken into adding that it was an inside job from someone that purchased a locker on line, came in after hours which we had no idea was an option but Cubesmart had changed their hours in July of 2022 without notifying us. They said they called us twice about the break in but blamed us for not taking action. we have no calls on our cell phone call log for that time period. What's the worst part is that we asked to at least credit us and they refused. They take zero responsibility and the manager was the rudest most unempathetic stone cold person I've had to deal with. The woman who help get us into our locker truly felt bad and said she was so sorry. I had to email the district manager and he emailed me back two days later sounding emphatic but said they called and refused to issue a credit. I emailed back asking for credit for January 2023 when the theft occurred to May 2023 when we closed the account and got no response. No service and No protection.

David and Fay are wonderful managers, very kind and compassionate, as is Laveena. They took…read moreexcellent care of my displaced family member, helping him with his storage units and payment. It is a very clean and safe place to store your belongings. We would highly recommend them!!!! The Cramer Family

We stored our travel trailer here for 5 years. Never had any sort of problem or concern during that…read moretime, our trailer was always safe and secure. We were always treated with courtesy and kindness by the management. We recently sold our travel trailer, but if we ever have a need to store anything in the future, we will definitely be back to this facility. Highly recommend to anyone, good rates and good service.

Wonderful experience, clean and safe area. Kind I was able to get an storage unit the same day.read more

The best services possible for storage. Extremely well maintained, friendly staff and accessible…read morefor large trucks. The best prices for the unit sizes. I've been a customer several years