Mr. Adam Customer service representative stellar I mean, I would recommend anybody to come see him…read more He goes the extra mile for you made extra phone calls just for us. I'm very well please and it's a pleasant to meet this young man plus he has just like military cut and I am a veteran so I'm impressed in every ways

Attentive staff very helpful for my propane tank refill needs. Pricing is very good and will make…read morethis my propane refill go to

I am a military servicemember who rented a 22-foot diesel truck with an auto trailer from Penske to…read moreconduct a Permanent Change of Station (PCS) move from CA to AZ. I had multiple issues with the rental equipment and service: 1. Lack of Proper Instruction: At pickup, I was not given any in-person operational guidance for the truck or trailer. I was told to watch a video instead of being shown how to safely load my car and how to operate the truck. 2. Safety Issue - Headlight Out: The passenger-side headlight was burned out, making the vehicle unsafe to operate at night. Much of my driving had to be done after dark due to PCS timing. As a result, I drove the entire trip with my high beams on. 3. Non-Functional Radio: The truck's radio system did not seem to work, making communication and navigation more difficult during the move. 4. Fueling Problem & Unfair Surcharge: At drop-off, I was charged $73.08 for a fuel shortage despite refueling attempts. The truck's diesel tank repeatedly shut off the pump before full, preventing a proper top-off. I explained this to staff, but the charge was still applied. I showed two (2) receipts as in good faith for the refueling. 5. Airbrake Malfunction: The airbrakes did not fully release, creating an ongoing operational problem, and the brake alarm would intermittently sound on and off throughout the drive. 6. Severe Lack of Power: The truck performed poorly in mountainous terrain while carrying only 8,500 lbs. of household goods and my 2017 Ford Focus vehicle. At times, it could not exceed 40 mph on highways, creating a serious safety hazard. 7. Transmission Issue: The truck's transmission was slow to shift and consistently lacked power, further limiting safe operation during the move. 8. Personal Hardship: As a single woman making this PCS move without assistance and while transporting three emotional support dogs, the truck's numerous issues pushed me beyond my mental and physical limits. I was terrified to operate it under these unsafe conditions. I was also uneasy driving with high-beams on the entire night with this truck but I had no choice because I knew CHP or AZ Highway Patrol would have given me an inoperable ticket. My suggestions are: watch all videos prior the to rental, get to know the gauges, how the radio works to keep you entertained or plug and play. Get educated on Diesel gas refueling and the DEF requirements. Do a safety inspection prior to taking off insuring tires, brake system, lights and turn signals all work! This was a huge truck to rent and I literally was a Scared e cat! And I can drive a lot of different vehicles!! Good luck tho!

Reserved a 16ft box truck. When I got to the center I was greeted with a smile. My truck was…read moreready and I was driving away in about 10 mins. Return was just as easy. Overall my experience was wonderful!!

Love this U-Haul. They always get my reservation's right and helped me with the hitching and…read moreunhitching of the rental trailer. Fast and return was pleasant.

Reserved a 20' box truck & Appliance Dolly 4 days in advance! When we arrived the Appliance Dollys…read morewere already all rented out! They then handed us the truck keys and said it's on the parking lot somewhere! Once we found the truck we started the truck and ten seconds later it died! No fuel! None! We were assigned a different truck with fuel!

Easy to find and get the truck into. I was able to get in and out very quickly. 85 characters.read more

I was charged and extra 30-40 dollars without my knowledge. This charge over drafted my account. I…read moredid not receive notice of this additional charge until after it had occurred. Next time, you assholes, let me know you are going to charge my account 7 days AFTER I had already paid the contracted amount. That's all. I'm never using uhaul again. Fuck you too. Have a nice day.

If I could select no stars I would select no stars. They have three people, including the manager…read moreand only one of them is actually working. Brittney is unprofessional and rude. They had a line of people waiting, no communication whatsoever so ever so when we ask what's going on they say their system is down? Like why not let everyone know so they're not wasting their time. U-Haul people do better. These people suck and don't want to work.

I did six U-Haul rentals with them over the last six weeks and they did a great job. Really good…read morestaff and everything was easy.

My car rental was "easy peasy" thanks to the girls at Greenleaf! We talked as if we had known each…read moreother for years while they did what they do to get you on your way! Returning the vehicle was the same! It was a most enjoyable experience! I met two other gentlemen that worked there and they were very welcoming and focused on my satisfaction as well. I truly have to say that I was very happy to have met all of them and I will not only return there but will share this with friends and family and anyone I encounter with a need for a rental vehicle. "Thank you guys and be Blessed!"

Excellent car rental experience from start to finish! The booking process was simple, the staff was…read morefriendly and professional, and the vehicle was clean, well-maintained, and exactly as described. Pickup and drop-off were quick and hassle-free. The car drove perfectly throughout my trip, and the pricing was fair with no unexpected surprises. I would definitely rent from them again and highly recommend their service to anyone looking for a reliable and stress-free car rental experience.

Excellent customer service. Super clean and tidy location…read more Very helpful employees. No public restrooms on site.

One of the worst scams ever. I started renting because they had a deal and guess what, they raised…read morethe price by $40 right away after a few months. I went to talk to them and the person working there said that they are losing money by giving me the deal and now they are trying to make it back. Don't fall in this scam.

Veronica made my experience so smooth & she was such an angel of a helper!…read more Love whenever she's working

Thank you for the customer service amazing service always Ive stored for a while and its always…read morebeen great! Thank you