Came in to get three watches fixed with new batteries. We were greeted with friendly service and…read morequick service. Price for new battery was only $14.95. They sell some jewelry items and watches, too. They are located in the Tucson Mall near the Food Court, closest to Dillards.

Friendly people and quick service. I just needed to have watch batteries replaced, but will use…read morethem to tune up my pocket watch in the future.

The service is excellent. Repairs are done in a timely manner and the customer service is amazing.read more

For the 2nd time used, my diamond wedding band was enlarged and, unexpectedly, cleaned in less than…read morea day. Great service!

I bought a Tudor Pelagos still under warranty from a grey dealer here in Tucson last fall, I looked…read moredown about a month ago and realized I lost the pip in the center of the bezel. As it was under warranty, and a Google search said it was a common problem that would likely be covered by Tudor under the warranty I had hope that it would be taken care of. After four weeks of waiting I was told that it would cost $489 for a new bezel and $80 for freight. I was told by the sales lady that I needed to be more careful when I bought used watches because things like this happen. I've come to the following conclusions: - If you can at all help it I highly discourage anyone from doing business with Ben Bridge Jewelry in Tucson, AZ. With so many great choices in AZ that shouldn't be hard. - Tudor does not have the meticulous standards of quality that many have supposed that they do

I always ask for Daniela when I shop at Ben Bridge at La Encantada. She is always very…read moreprofessional, cordial and knowledgeable regarding the watches I inquire about. If necessary, she takes time to research specific details and the history about watches I'm interested in. I will continue to rely on Daniela for my watch purchases.

I have brought in several watches dear to me for new batteries. Less than a year one of the watches…read morestop working. They were kind enough to replace the battery for no charge... I have also bought a watch from them. So, I have no complaints about battery changing services, however, today Saturday, it's 11:15 and the shop is not open. I called, no answer. It would be nice if a posted sign or VM letting customers know that they will be closed... I would hate to see them closed down, but reading all of the reviews ( yikes) I would not bring cuckoo clocks, or big ben clocks here. So sad and scary for those customers who have waited for years for their items and no return!! The owners appear old, medically fragile and honestly not the most people friendly, however the women is kind.. Honestly they need help to better run this precious business

this place is a joke…read more bought a couple watches as a gift and one of them came apart as she was taking it out of the packaging. would use as last resort - good luck catching them actually in the store as well XD

Best and most honest jewelry and watch repair in Tucson!…read more Unlike many other watch and jewelry repair places, this man, who has a tiny shop in the main corridor of the Foothills Mall, charges reasonable prices and does superior work. I will never go anywhere else. He has sized rings, repaired/soldered silver earrings that lost hooks, and changed innumerable watch batteries for me. I won't go anywhere else. NOTE: This hard-working man has the kiosk in the mall near the theater complex. Don't go anywhere else.

These guys are GREAT! They repaired three pairs of earrings - posts that had broken off over the…read moreyears. And a "lifetime guarantee battery" replaced in a watch. The work is quality, it was quicker than expected, the store is great. The work was all done in-house. My jewelry was returned to me SO CLEAN AND SHINY! I hardly recognized my belongings. I highly recommend this jewelry repair. Prices are fair and work is excellent! Thanks so much!

I was more than impressed with the variety, quality, and historical significance of some of the…read moreclocks on display. It's a "father and son" business with both named "Ernest." We brought in a quite expensive clock for evaluation and repair, and the younger Ernest was kind enough to give me a tour of their shop. I was astonished and very impressed by the number of clocks I saw. Ernest was very gracious with his time and showed me literally hundreds of clocks, most of which were rare and expensive. I would strongly recommend this establishment to anyone interested in obtaining expert service from two fine gentlemen named "Ernest."

First, I wish their were more stars to add, If you want to have exceptional customer service and…read moreexceptional work done on your watch or clock, this is the place you want to do business with. We have a Antique grandfather clock which has gone thru many moves over the years, they have worked with us every step of the way, to ensure we would have it working like a well oiled machine, included home repairs as well. Thank you so much for the amazing work and the most amazing customers service! Please keep up the great work! The Meyer!

Update March: We brought in my wife's gold ring with…read morediamonds and a pearl . The bottom split. They repaired with Gold and it's as good as new. Came back polished. Even better !

My boyfriend and I have started ring shopping and after reading reviews, we decided to give…read moreMcGuires a shot. As soon as we walked in we could feel the family vibe. The salesperson we spoke with throughout the visit was incredibly welcoming, knowledgeable and not once did I feel talked down to or mansplained to-- which has happened at other jewelry stores unfortunately. I had also brought along some rings I needed resized. I could not get over how affordable it was. Another jewelry store quoted me almost $300 for two rings. McGuire's quoted me $28 a piece. Of course I went with them and my rings are perfect. I definitely recommend this place.

This is really a great shop. The repair was to re attach…read moreone tiny hand back on its stem. Not easy. A full disassembly. Then my upgrade to a better metal band and a new battery. Good as New. A very fair price.

Great experience! Very professional, very knowledgeable about clocks, andanswered all of my…read morequestions (there were a few). Good old fashioned customer service, helpful and straightforward!