Excellent service, top notch merchandise, and merchandise delivered as promised in a timely manner. My husband and I purchased our wedding rings here 15 years ago as well as an our daughters and several friends. The owner Eric is very conscientious and always eager to please. We have them older jewelry there for repairs as well with complete satisfaction. It's a sweet " family atmosphere" in there. Highly recommend Sheffields! read more

I have been to a few jewelry stores in my life but nothing compares to how personable this store is. Me and my girlfriend are looking for engagement rings. Something we have never done before, immediately was met with a welcoming smile by Eric who clearly is full of knowledge. Me and my girlfriend look forward to our second visit soon. THANKS ERIC! read more

I send a message through the Yelp page and received a response in a timely manner. Very nice and approachable staff. I had an estimate done on a few pieces of jewelry and I believe it was a fair estimate. I don't know prices so I am unable to offer an opinion. read more

This is my favorite jewelry shop. They have such a beautiful selection. I gave them my criteria in a diamond and they gave me a bunch of different options and I absolutely love my ring. I found the exact setting I wanted. I just described it and he brought me the exact one. These guys really know what they are doing. Always friendly and professional. I get my ring cleaned here all the time read more

Sheffield's Diamonds - Don't mind my fat fingers. Just admire my ring! - Appraisal Services Near Me - Tucson, Arizona

I want to thank Sheefield's Diamonds located at 7619 N. Oracle Rd. SUITE 125 in Oro Valley, Az. for Krista checking and cleaning my wife's Diamonds, and Donald for putting a new battery in my wife's watch. A Big Thanks Again. Don B. read more

Wow where do I start...first off I have to say Eric Sheffield is an amazing person! Down to earth, humble and relatable! I had the honor to help Eric and his lovely wife capture a wonderful moment during their wedding! Their day was perfect as a disney love story! About a few years later, it was my turn to open the chapter of love and go down the romantic and lovely journey. Love was no longer just a job for me but now it's time for it to become my life. Eric gave me the best experience ever. The shop was beautifully displayed and the varieties of jewelry was endless. It was very clean, staffs were welcoming and they even offer complimentary coffee and water. I was nervous! I didn't know where to start or how to begin. This is when Eric shined! He took me through the whole process from one end to the other explaining the history, story behind each brand, jewelry and company. I kid you not! This guy lives and breathes jewelry! He was very patient, knowledgeable and answered numerous of my questions professionally and willingly. After hours of back and forth Eric finally laid out a perfect scenario and route for me to take which I totally loved and helped me decide when I was stuck at the fork on the road! This is top knock customer service and I did not feel like I was talking with a salemens but a consultant, yet more family! Eric never once judged what I was willing to spend, do or pick. In closing, I had a lovely and amazing experience here and I would strongly recommend anyone to come check out Sheffields Diamonds! I will be returning to finish the other half of my scenario, which myself and my fiancé are ready to experience! Thank you Eric and Sheffields Diamond for all you do! See you soon! read more

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I had a wonderful experience at Sheffield's! Andrea was a great help in finding my fiancé and I our wedding bands! She went above and beyond to help me find my perfect ring! Thank you! read more

I went to buy an engagement ring in 2009. I was a pretty young guy, knowing nothing about jewelry. We looked at some stuff in the case, but nothing was quite right for me. The salesman got out a catalogue and we combined the features that I liked for an awesome custom ring. I later learned that salesman was the owner, Eric Sheffield. Every time I go there, Eric or a member of his awesome team provide the same treatment. I have also done some repairs here. This is the destination for anything related to jewelry. read more

Very helpful and accommodating. I bought a wedding ring for my wife last year, they were really great with helping me find a beautiful ring in my budget. A year later my wife is pregnant and her finger got so big, the ring started cutting off circulation to her hand. We couldn't get it off, we called then and they helped right away. They didn't charge us a penny to cut it off. Once my wife gives birth and her finger size goes back to normal, we'll go back to get the ring back together. Any jewelry I buy in the figure will be to them. read more

Knowledgeable staff, quick service on our wedding ring repairs. The replacement diamond is perfect and after refreshed rhodium plating, our rings look better than new! read more

Sheffield's Diamonds is the perfect place to get an engagement ring. I was only 23 at the time, just about to graduate school, and I had no clue about what kind of ring to get, all I knew is I wanted to ask my girlfriend to marry me! When I came in, the staff was super nice and very welcoming. I was helped my Mr Sheffield himself! He asked me what my girlfriends taste were and if I had any pictures of what she likes. I showed him one in particular and he knew exactly what to get me. I feel it's more trendy now to get a more simple ring design and the ring I picked out was absolutely beautiful!!!! I had to choose between two diamonds and couldn't make a decision, that's when Mr. Sheffield weighed out the pros and cons for both and pretty much picked the right one for me. The staff was never pushy on anything and they treated me as if I was a long time customer! The engagement ring ended up being the most beautiful ring, in my opinion, I could ever give my now wife! Whenever we are down in Tucson, I come to say hi, and we come to get the ring shined! I would highly recommend someone going here compared to a place like Tiffany's or those other joints! There is a huge difference in customer service and the Sheffield staff are all great at making you feel like you're the most important customer! read more

Sheffield's Diamonds - My wife's 2.1 karat engagement Tacori ring - Appraisal Services Near Me - Tucson, Arizona

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I love supporting local/small businesses. So when my diamond wedding ring needed repair, I decided to try Sheffield Diamonds. I couldn't be happier with the end result. The owner (Eric) is exceptional, and the staff is very attentive. They treat their clients like family, which is hard to find these days. My ring was returned looking brand new, and I couldn't be happier. Eric kept me in the loop the entire process, and returned my ring in pristine condition. I will be a customer for life! I would highly recommend Sheffield Diamonds to anyone looking to purchase new jewelry or needing a repair. You won't be disappointed! read more

Great customer service. Very knowledgeable staff. They treat you like family. I highly recommend this place.

I recently inherited a gold diamond ring that had belonged to my great grandmother. I needed it to be sized. There were multiple complications (none of them were Sheffield's fault). I couldn't be happier with the end result, and how they treated me. I will definitely be going back for all my jewelry needs. read more

Erich is great. Very talented and sincere. You can definitely find quality and service. read more

If I could give Sheffield's 6 stars I would. First of all, if you're looking for quality diamonds, jewelry, watches, etc. this is THE (only) place to go in Tucson. They carry Tacori, Hearts in Fire, Tag and many other high end brands. Christine is great to work with and the owner Eric is very friendly and helpful. We got both our wedding bands here, both Tacori, both ah-mazing. Love these guys, we will be back! read more

Sheffield's Diamonds - Appraisal Services Near Me - Tucson, Arizona

We have been Eric's clients for many years. He always makes it a pleasure to "part with your money". Kidding. Makes visiting Sheffield's an enjoyable experience. read more

The owner is extremely honest and a genuinely nice guy. This is the only place I've taken my jewelry for appraisals and repairs for years, and can't recommend it highly enough. read more

I had heard how wonderful this Diamond Store is. I was not impressed. My husband and I stopped in there on a Tuesday around Oct 4 to get an estimate on an heirloom ring that I am giving my daughter for Christmas. It needed to be sized and there was a crack in the gold. You could tell they were not thrilled about waiting on us by their attitude. They said their jeweler that fixed such things was in Texas and it would take a really long time and he said he won't tell you what it costs till he has done the work. Who does that?? That is like buying a house and the cost is told you after it is finished. Then I asked for an estimate Ball park he said 500.00. This is not this bad a crack. I felt with his attitude and sarcasm he really did not want to help us. When I am looking for a special ring that will be the last place I go! read more

Been into this store 2-3 times and never go back again. Customer service is terrible. I was never greeted when I walk into the store and not once during the entire 10 minutes I was in there. Felt invisible to them. Somehow, other customers who came in after me were greeted and helped. I wonder why? Stereotyping customers?? They just lost my business, permanently. read more

I recently had the pleasure of working with Eric Sheffield to create an incredible custom ring. Erick took the time to listen to me about how special this piece would be to me (we would be resetting an heirloom family treasure). He listened again when I described the style of ring I wanted to have designed. Together we envisioned exactly the ring of my dreams!! Then Covid happened! Once Eric was able to reopen, he contacted me right away to continue with my project. My ring was delivered today and seeing it literally brought tears to my eyes! It is perfect, original & spectacular! We are already planning our next custom project! Thank you Eric for working with me to create a once in a lifetime extraordinary ring! read more

We love Eric and his staff, we've been loyal customers for many years. From our wedding rings to watches and all my wife's jewellery, we wouldn't trust anyone else. read more

I started the engagement ring shopping process with no idea how to shop for a ring. Sheffield's Diamonds was extremely helpful in explaining everything to me and helping me get the perfect ring. There were weather related issues (out of anyone's control) during shipping that delayed the arrival of the ring and Eric (the owner) ended up meeting me on a day their store was closed to get me the ring in time for me to propose while my mom was still in town. I highly recommend working with them on any jewelry endeavor! read more

I was recommended by a co-worker to go visit Eric when shopping for an engagement ring. Eric and his staff were excellent in showing me different styles and options. Eric was knowledgeable, friendly and went out of his way to make sure I was taken care of. When I chose a setting they then shipped in 3 different diamonds for the size I was wanting. Absolutely perfect. What's better than actually choosing the setting and diamond and creating your own ring? My wife, then fiancée, was blown away by the ring and of course said YES. We also picked our wedding bands along with a great watch from Eric. He even sent us a bouquet of flowers to thank us for our business. Who does that now a days? Sheffield Diamonds will always be our choice for future purchases. read more

I went in to have a ring prong repaired, and Eric was able to fix it on the spot. He also didn't charge me and we had a stimulating conversation. I highly recommend! read more

We bought a very expensive ring by Tacomi here in 2009. A year later we needed it re-sized. The sale included two free re-sizings. The ring is a band with very delicate and intricate details. The craftsmanship on the resizing was so perfect you could not tell where it was cut and re-banded together at all. The ring has held up to some rough treatment. We are still happy with the purchase today. Sales is friendly, straightforward and un-pressured. Service was quick and accurate. read more

Eric and his team are amazing ! Both my engagement ring and men's wedding band were custom designed by Eric. We were there a total of at least 4.5 hours designing both rings. From the moment we saw the final sketches we were head over heals for our rings! They communication was wonderful. Andrea and Donald were able to step in if Eric wasn't in to help along the way with some details. The engagement ring took about 8 weeks from start to finish. And the wedding band took about 6 weeks. I couldn't be happier with how both of them turned out!! Eric gave us exactly what we wanted and made it happen and keeping us in our budget. I trust Eric and his team with my future purchases and designs and can't wait to see the necklaces I have in the work currently. read more

In my opinion, one would enter a jewelry store specializing in overpriced jewelry for only one of the following reasons: 1. Robbery. (Good luck.) 2. To use the bathroom. (Tough luck.) 3. Marriage/engagement. (You're in luck.) We stumbled into Sheffield's with the sole intent of getting our fingers properly sized, so that we could purchase wedding bands inexpensively online, because we are cheap ass and immoral. We had absolutely no intention of buying anything from a jewelry retailer. Less than 4 hours later, we purchased 2 wedding bands from this jewelry retailer at $200 more than an online retailer, because we're idiots and because our sales associate deserved our business. Chad, the sales associate who helped us, was very patient as we tried on ring after ring (the damn bands all look the same) and gave us absolutely no pressure, because, as he explained, "We're not paid commission." Chad didn't try to push the more expensive rings on us. He'd even suggested that I go with a thinner (cheaper) band than I was trying on, as it might look better on my size 4.5 finger (which is, unfortunately, attached to a size XXL body that apparently houses a size XXXXS brain). After the jewelry store (to which we didn't commit right away) we checked prices online. The two rings were an average $400 LESS online than at Sheffield's. My tiny ring was abominably overpriced by almost $300. Getting the rings engraved online costs $25 versus the $35 in-store. And there wasn't even enough gold there to make one dismal filling for a 2-year old. Called Chad back and told him we're not going with him (to which he said, "Hey, that's OK.") - but then my fiance had a change of heart and offered that, if Sheffield's was able to meet us a little more than halfway, we'd buy the rings with him, even if they were higher than online. And lo and behold, within half an hour, we were the proud new owners of wedding bands that I'm pretty certain will one day fall off my finger and down the ground toilet in some godforsaken third-world country. For newbies to the fun and sexy world of high-priced jewelry that costs the same as your first offspring, Sheffield's is a great place to visit. The budget conscious could shop around online and negotiate with the store for better pricing. Sheffield's offers follow-up service in the form of re-polishing and resizing the ring, which isn't so easy to do when you buy something online. Final note: At the same time we were choosing the rings I had my watch battery replaced... for which Sheffield's didn't charge me, so that they could establish goodwill. Smooth, Sheffield's. Smooth. read more

My fiance brought me to Sheffields Diamonds to look at engagement rings last summer. Since I don't really wear jewelry I had no idea what I was looking for until I started browsing online. The Jeff Cooper collection really caught my eye, and Sheffield's is one of the few stores in Arizona that carries that brand, so that's where we went. We were promptly greeted when we went inside, offered water, coffee, and were told it would be a short wait since all of their associates were busy (there were quite a few people there). I didn't feel uncomfortable or pressured, so we started looking around. Christine was able to help us and sat down with us and showed us the Jeff Cooper settings that I'd been admiring. She wanted to get to know us, learn about what we did for a living, our relationship, etc. She was VERY personable and easy to talk to Christine didn't make any assumptions about our price range or ask any questions about budget (sometimes other places do that right off the bat). Once I had narrowed down the settings she brought out some loose stones and talked us through the 5 Cs of diamonds which was really helpful for me since I didn't really know a lot about them at the time. She brought out a range of sizes, but different clarities and colors for us to see the difference. After a bit, my fiance kicked me out (in a totally friendly way- and I wanted to go look at the bike shop next door anyway) so they could talk price. As I was leaving I ran into the owner, Eric, in the parking lot. We chatted about running and other stuff; he was so friendly and nice, I left with a really good feeling. He placed that setting on hold so we could think about it and we went back a couple of weeks later so I could see it again. Christine was gone for the weekend but another employee helped us, and when she pulled the setting out and I tried it on I started to cry (so embarrassing!). Eric and another couple who were shopping thought that he was proposing and we had to explain what was going on. It was good for a laugh and they sent a bottle of water and a pack of tissues with me when we left. (Seriously, it's the small touches that make a difference!) My fiance went back later and made the final purchase when Christine was there. She helped my fiance pick the center stone and then they had the ring made for me. They did an EXCELLENT job with the stone and the setting, and I love my ring so much! That was the wonderful experience on my end- I've gone back once to get my ring cleaned and polished and Christine remembered me right away (and my ring!), asked about Todd, and gave me a bottle of jewelry cleaner so I could keep it shiny at home. :) Overall, the experience was wonderful from beginning to end. We were treated with respect and loved the environment of the store. If we have future jewelry needs, we will definitely be going back! read more

Sheffield's has a great product line and excellent customer service. I recently purchased an engagement ring for my fiancé. Christine was very helpful and took the time to show me a variety of ring styles and cuts. When everything was picked out I gave her the date when I needed it by. A week later my time table changed and I needed the ring sooner than expected. I called in and spoke with Eric Sheffield, explaining to him my dilemma. He said he would see what he could do. Not more than an hour later he called back and assured me the ring would arrive in time. I went down and picked it up 2 days later and it was even more spectacular than I had imagined. She loves the ring btw, and is already looking at a Ritani wedding band to compliment it. Thanks to Eric and Christine for coming through in a pinch. We will be back when it's time for the next big purchase! read more

If you are looking for the ring she will say yes to-- you have found your destination. Step into Sheffield's and ask for Christine. Especially if your knowledge on diamonds is lacking. Christine will expertly catch you up to speed and help you hone in on the exact ring your significant other will show off to all her friends and on her social media. I was very impressed with the superior customer service I received at Sheffield's. Not to mention I felt their prices were more than competitive. Save yourself the extra stress and let Sheffield's help you out during this awesome time in life! read more

They were very helpful when I was looking to replace my wedding ring for our anniversary. I found the ring I wanted and we placed the order. Unfortunately the ring did not come in on time. It was rather disappointing to get my anniversary gift late. We told the associate this was for our anniversary which was June 11. She never indicated that the order wouldn't arrive by then. So my feelings are mixed on my experience. I love the ring but am disappointed it was late. read more

I went to Sheffield's after shopping around different jewelry stores for an engagement ring last November. The staff was top-notch, they spent a lot of time teaching me about diamonds and the entire process, answering countless questions I had over email, phone and coming into the store many times. I have since bought both wedding bands from them because the customer service is consistently superior. I never worry about which employee is going to help me because the level of service is the same, excellent. They provide a great value and after doing a lot of shopping their prices are extremely competitive. I can't imagine ever going to another jeweler ever again and recommend them to all my friends and family. read more

I have never had anything but an outstanding experience at Sheffield's Diamonds. The staff are very friendly and knowledgeable. I bought a watch from them and have had rings resized and appraised. Everything was done professionally and at a good price. I highly recommend them. read more

My husband and I have been customers for years at Sheffield's Diamonds and the customer service just gets better and BETTER! Eric is so professional and a wizard at all of their products and services. He is awesome. Christine has been on his staff for 20+ years and we understand why! She is the best. We have had rings repaired, purchased a Sheffield watch (really awesome) purchased a pearl necklace, several earrings, and the quality of everything has been over the top. Christine and Andrea are quite possibly the most knowledgeable, coolest, kindest, modest, practical, and just overall fabulous customer service persons I've ever had the pleasure to work with. We went in yesterday to look for a replacement (lost) wedding band for my husband, and all three helped us pick one out. When my husband stopped in to pick up my restrung pearls last week, he actually set up an appointment for yesterday and we were seen and taken care of immediately. This men's wedding band is a Tungsten Ceramic Center that is absolutely gorgeous, and I recommend anyone in the market for replacing a men's wedding band to check these out. The price point was perfect for us and it is truly striking. Tucson should feel blessed there is an honest, fair and spectacular team to assist in purchases, as these are typically expensive items, so the care we received was so awesome as this was important for us because this is not an everyday purchase! My husband and I wish we could have Yelp give them TEN STARS! read more

We have been so pleased with every purchase at Sheffield's. Eric has done custom work for us and the result are amazing. Truly breathtaking work. Thanks to Eric and the gang for such quality, professionalism, and friendliness. Truly the only Jeweler we will use. Anne read more

I did not have a good experience. I had them make me a ring and had it appraised through their company and the appraisal came in really low and the diamonds were not the Color I paid for. Also two of the diamonds were extremely loose. So Scheffield's offered to remake it with another one of their designers. That one came in with three less diamonds and way less platinum. Very disappointing. And of course the sales person I was working with is no longer there. read more

Dropped in to have my wedding ring checked, after getting a recommendation from my nail tech. I was shown that one of the prongs on a small side diamond was missing. It was repaired beautifully, with additional small caps on each mount, blending nicely with the original design and making the ring more secure. The estimate was reasonable and the work nicely done. My only complaint was that I had asked that it be ready before we left on an extended vacation. With two days to go, I called and was told someone would call back with a status update. Next day, no call, I called again with the same promise and the same result. The last possible day, the ring was ready and they did call me. The ring looked great. I will go back. read more

I wanted to recommend Sheffields Diamonds. I have several pieces from them and they are the only jewely store i trust.

Just stopped in to have them take a look at my Cartier tank watch that i purchased in the early 80s which was showing discoloration on the casing. I had tried cleaning with the cloths I had to no avail. The jeweler cleaned it for me and it looks brand new. Highly recommend. Exceptional service. read more