Upon arrival at the De Vere Beaumont Estate, we were warmly welcomed -- not by staff, but by an automated email from the General Manager, Darren, proudly announcing a £12 million investment throughout the hotel. Sadly, not a single pound appears to have been spent on guest comfort, basic amenities, or hospitality standards. Let's start with the bedrooms, which are, frankly, a triumph of style over substance. Despite the rising summer temperatures and this being a supposedly premium hotel, there is no air conditioning. None. Zilch. Nada. We were instead forced to borrow a small army of fans from reception -- each one as weak and defeated as our morale after night one. They merely pushed warm air around the room like a sad little hurricane of disappointment. Then there's the bed, which I can only assume was constructed by someone with a grudge against vertebrae. I've had more restful nights on upright airport chairs. My back is still sending hate mail. The restaurant provided another round of confusion. First, the buffet requires payment up front, like you're about to sprint off with a pocket full of croissants. You can't charge to your room -- presumably because the hotel either doesn't trust its guests or doesn't own the technology to allow it. Either way, it's a real vibe-killer when you're trying to enjoy dinner and feel instead like you're queuing for a meal at a motorway service station. Oh, and drinks service? Glacial. Our bottle of wine -- ordered with our mains -- finally arrived after we'd finished eating. So, naturally, we rebranded it as a dessert wine. Very avant-garde. Very De Vere. Finally, back to Darren's proud email: "We hope you're enjoying the £12m investment." Darren, mate, was the money spent entirely on the reception area and email automation software? Because it certainly didn't make its way to the rooms, the beds, the fans, the payment systems, or the bar staff. In conclusion: De Vere Beaumont Estate has the bones of a beautiful venue but operates with the charm and efficiency of a government-issued training facility. If you're into sweating through your sheets, paying for food before seeing it, and enjoying your wine as a post-meal digestive -- then congratulations, you've found your nirvana read more

This place is very posh but the inside of the rooms are terrible. The bottom of my bed has collapsed and the toilet paper is barely better then a schools toilet paper. I would say normally the food could improve but that wasn't the worst thing.Maybe you could improve on a chilly you could improve on !!!THE BEDS!!!! There also was a party or wedding and the music is very loud and now ; of it it's nearly impossible to find parking. read more

De Vere Beaumont Estate - The awful bed. - Hotels Near Me - Old Windsor, WNM

Its difficult to write something positive about this hotel we stayed at last summer We parked easily enough; the check in (& out) wasn't an issue. Its a huge ramshackle place with buildings and add-ons everywhere We took the lift up, then up 2 flights of stairs with our luggage...to the attic. A small room with a window at head height - and I'm 6'2" - so let's say you don't actually have a view Problem 1 - the window wouldn't shut so it was a tad cold in there. a phone call and they promised to sort it out when we had dinner (they didin't - still open & cold on return) Next - let's have a drink at the bar before dinner...a G & T and a dry martini please. My fault with the tonic - why does everyone serve Fever Tree these days - whatever happened to Schweppes!. The waitress looked at us - I don't thing we have dry martini. I explained what a dry martini was. She shook her head & went off to ask the barman. They both looked in the fridge (???). She came back - no we don't do one of those but we have other cocktails - presumably the type with umbrellas and cherries. My partner ordered a glass of wine Finally (we should have realised and cancelled dinner, ordered a taxi & gone to the Don Benis over Eton way) the restaurant. There are 2; we had chosen the upmarket one. A positive note - our waitress was really good. The menu was basically pub grub. The only thing that we could agree on eating was the half BBQ chicken - and it was really good! As was the Carmenere we washed it down with. The cheesecake and cheese board were adequate It was pretty crowded throughout the hotel - then we realised, with all the kids about - Legoland! One other word of warning - in the main building, make sure you know where you are going; don't get lost...the whole place is painted a sort of grey, endless corridors all the same...one wrong turn and you'll need a satnav to your room...its like being in an episode of the The Prisoner. Make sure you know your floor, never mind your number Not to be repeated read more

Beaumont Estate Hotel is located conveniently close to Heathrow in Old Windsor. We ended up reserving our night here when everything in Windsor was booked up...We didn't realize we would be arriving at the start of the Royal Ascot Races! Beaumont is located on an old estate and sits in the middle of expansive grounds. The setting is very picturesque. Lots of walking paths and rolling lawns for The guests to amble about. We say several deer grazing at sunset, and bunnies and mockingbird are everywhere. The original estate mansion and outbuildings have been augmented with several new buildings and wings. Our room was medium sized and comfortable. The bath was fairly large, with a full tub. Everything was clean and comfortable. The room included a safe and tea maker in the closet, as well as an iron and ironing board. There is a nice bar and restaurant on site. The staff were very friendly and helpful. read more

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The hotel looks impressive when you drive up and the staff at reception and the restaurant are excellent. They gave us a "princess pack" of activities for my daughter and they have a playground just outside building B. The beds are very cheap and old, think inexpensive motel quality but the pillows are nice. They use a very cheap detergent which made my whole body itch. The toilet paper and tissue were very rough and made the bathroom experience unpleasant. The bathroom has a non slip mat but it's riddled with mold. The room does have a hairdryer and an iron in it. The restaurant has very specific times for food service but they do offer take away during the times they are closed between meals. We ordered the angus burger and a pizza. The angus burger was very over cooked and very dry with no ketchup or mustard but the fries were nice, also no ketchup. I suspect that the burger was not cooked fresh when ordered. The pizza was chewy not crisp and virtually flavorless. I couldn't even eat a second slice. Tesco premade pizza that you hear in the oven would be at least three times better for flavor and texture. The breakfast however was quiet good and free! We prepaid but no one asked our room number or gave us a bill. Location is convenient, the room was quiet but whatever you do don't eat dinner here. read more

Our reservation worked out well for us. Windsor hotels were booked up for Ascot, and we were looking for somewhere pleasant near Heathrow airport. The grounds are lovely, it is an easy walk to the Thames River walk, restaurants are available in old Windsor and on the hotel grounds, the room was clean with all the amenities you expect, and when the window was closed, we could not hear the airplanes. We even saw some deer on the grounds. Best of all, there is a lively bar next to the reception area. Plenty of parking on the grounds. read more

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I've seriously gotten better sleep in Vegas hotels. Need a charming country estate that is perfect for your next corporate rager? Look no further! The bar downstairs is still mad hopping at 2:30 am, fueling drunk fights and puking guests in the hallways outside our rooms, but good luck finding anyone staffing the front desk to answer the phone when you call at 2:30 am to ask why the caterers are breaking down tables outside of your window and wheeling carts over brick pavement like a freight train (I have a great video of this). Not sure anyone but the bartenders are left in charge of this place at night. I could forgive the 4 flights of steep stairs and winding maze to get to my shoebox room with no luggage help for a 50 pound bag. And I'm sure that the front desk clerk just forgot to mention there was a lift for 3 of those flights when he told me to just turn right and go up the stairs. I let go of the need for the food to have any flavor or variety, or for there to be any water within a half mile of my room. I dealt with only having a bottom sheet and comforter on my bed ..no actually top sheet to cover myself. I accepted the fact that the phone on the nightstand was clearly for decorative purposes only, as no one ever picked up my call at any time of day . And I could deal with party noise until a reasonable hour. But the lack of sleep all week has finally broken me and I can not get over that I need to miss an important meeting in the morning to now recover from this experience so Im not sick on the flight home. It's hard enough to travel internationally and adjust to the time difference, but no sleep for days due to continuous disruptions is horrific on the body. Add to that the fact that some are here to actually work. Choose your hotel wisely. read more

Their website and pictures on it looked much nicer than it is in the reality. This kind of place is convenient for conferences and business events because it has a big capacity and it is close to the airport but this is pretty much the only advantages I can cite. The hotel is now old and would need a real fresh up. Its size doesn't make it cosy or comfy at all. Bedrooms are really really old, they are just OK to sleep. Lunch buffets were not good at all, food was not warm and just not nice. I had a 3 courses diner in the chapel one night and there it was much better (finer and tasty). The park is big and nice but I still wouldn't want to get married there (as advertised on the website). Conferences rooms were OK. Basics were provided. I did enjoy the tee and snacks during breaks. In short, I have experienced much better places when travelling for business reasons. read more

Lovely hotel & gorgeous property! Here for a conference and very impressed, I'd love to come back for holiday with my family. Rooms seem recently updated, mine was large and comfy, maybe a bit sparse but had everything I needed. The bed was firm and well appointed. Staff are excellent, very professional and kind. This trip didn't allow me to explore much, but I'll be back! read more

I give this place ZERO fucking stars! This hotel likes to do renovations at 7 in the morning while drilling into walls right next to your head while you are trying to sleep. And when you call to try and get it taken care of they have no sympathy. As a touring musician it's very important to get a good nights sleep. This is not a priority to the staff at this shitty hotel. I'm sitting in the restaurant as I type this trying to get something to eat, and I've made it very clear of my presence and they have just walked past me several times. This is literally the worst ducking hotel I've stayed at, and I've stayed in a lot of shitty hotels. All over the world. This place by far is THE WORST place I've ever stayed at. I'd rather sleep in a steaming pile of dog shit outside in a blizzard then at this hotel. If you can help it, stay as far away from this place as possible. read more

A three star hotel with 5 star staff. Charming. Helpful. Even joyful. It's amazing how a good attitude and a friendly smile can transform a place. Food is ok but only for those trapped, tired and lazy. Better choices locally but you'll find things to eat in the restaurant that are mighty tasty. Avoid eating in the Bar/Grill. Smells like a bad school dining room. read more

Despite the grand grounds this place lacks substance. Hotel rooms are sparse and menu selection is poor. Bring your GPS because navigating the location of conference rooms and locating your hotel room is confusing. All of this could have been overlooked had the service lived up to standard. The hotel staff does not seem to understand "customer service" completely lacking guest service or assistance beyond the minimum of what's required. The locals seems to love this place however guests that want more than history should choose another hotel. read more

Where to begin? This hotel is like one of those gifts you get on Christmas that's perfectly wrapped but upon opening, it's just another pair of plain grey socks, and you already have 50 pairs. It's a shame that such a beautiful estate has been ruined by such horrible management, poor design, and utter garbage extensions. From the dead pigeon with its brains spewing all over the ground at the entrance to the guest parking next to the dumpster, there's a lot to complain about, how about I make a fancy list? - We walked from reception to our room, which took close to ten minutes. The room for two was hardly big enough for one. My father and I were sharing a room with 'two beds' for one night. This was not a two-bed room. There was hardly any room to swing a goddamn cat. - The carpets are disgusting, I don't know how often they get cleaned, but I doubt it's daily. I doubt they get cleaned weekly. - The elevators, rooms, 'new' buildings and decor are dated. I felt like I was staying in an old folks home -- a cheap one. - I was frustrated, I commented on the WiFi feedback page that the hotel was 'fucking garbage.' I promptly received a phone call from the manager telling me I needed to remove it. I did not. Frankly, if the company is allowed to collect my personal information and what sites I visit during my stay, I can offer some criticism. - This hotel doesn't care about customer service basics, hygiene, or appearance. Do yourself a favor and book somewhere else. read more