Arrangements were made with John, the owner, to remove my oak tree together with the stump. John…read moreworked together with his young crew, and they completed the task quickly, safely and professionally. And the price was very reasonable. I was impressed and couldn't be more pleased with NW Tree Work.

I contacted NW Tree Work based off all the fantastic reviews here. When initially meeting with John…read moreI was told that the project would be done within an hour of there set date. The project being a tree removal, as well planting within a foot away (due to sprinklers only being able to reach so far). With that being said I had set a time and date with them to do the job. I ordered the tree for delivery the day prior, but once the day came for the job it was a no show. Concerned, I contacted NW Tree Work to see what was going on. Turns out they are short staff. I'm pretty reasonable so I go ahead and try to reschedule. This time, I'm told the job is more complex so a new date is set. Once the new date rolls around, again, no show. At this point I'm constantly contacting NW Tree Work to the point they are reading my messages but not replying. I have to call every single time to get a hold of someone, to which I'm told I will get a reply later in the day, and to which I don't. It takes me contacting each day to try and reschedule only to be told a date the project will get done by and for someone to not show up. Big waste of time. On top of that, when speaking to John he assured me the prior weekend he'd get the job done and not only that move the tree out of public view and water it so it's okay. Sadly, none of that ever happened or came into fruition, the trees flowers started dying off due to it not being properly taken care of which it would have been had it been planted as planned. Ultimately this lead to a lot of back and forth. Whether its short-staffed or health related issues, telling a customer a date you're going to get the job done and continuously bailing is not the right response to do. The kicker was John calling me later that day to tell me how to give more trust and understanding to professionals and how delays happen and it's all normal. How about building that trust with customers first by not bailing on them multiple times over and over again, then we can have that conversation. Aside from all the negatives, I can give them credit for at least reimbursing me on the tree (though they only would if they ended up taking it). I'm not typically one to leave reviews, but I think it's important for anybody else on this platform to be informed with what potential risks you have working with certain companies. Emotions aside, this is just my personal experience with the company and for that I would not recommend them moving forward.

Very pleased and reasonable cost. Called one day and they were on job next morning. Would highly…read morerecommend

I just picked up "2 yards" of garden blend. If you think you'll get the same scoops you get from…read moreother places like Boring Bark as an example you'll be very disappointed. I barely got 2 level scoops and they don't care to give you anything more. Customer service is run by young adults who don't listen when you ask for a description of the different blends, they just hand you a pricing sheet. You'll not find anything but the bare minimums here. I WON'T BE BACK!

These two brothers were quick to respond to my request of cutting down a tree that was encroaching…read morethe yard of a neighbor. They are polite, kind and their services are affordable. They are funding their education and want to be EMT's. Truly good people and they did a fantastic job , they even cut a smaller dead tree down at no extra cost . I highly recommend these brothers!

Absolutely exceptional -- I'm so happy with my backyard. Exceptional communication, exceptional…read morework, fair price, and it felt like a truly collaborative partnership all throughout. I've already referred other family and friends here and I have no reason to ever look anywhere else.

They turned our empty back yard into a garden oasis that I will enjoy for years to come.read more

I had a big doug fir that needed some trimming as well as some other trees. Ben and Matt did a…read morefantastic job.and went above and beyond and even trimmed up some smaller trees. The gave me a ton of advice about the trees on my property. Great quality and were affordable. I am thrilled i found Vista tree service. They will be my goto arborist for tree service.

Ben and his colleague took on our massive Deodara Cedar. With an emphasis on tree health and making…read moreit less susceptible to damage from wind/weather, Ben thinned it out and shaped the canopy to help the tree stay healthy and strong. Weather required rescheduling the original date selected for work and Ingrid was on top if it with great communication. Clean-up afterward was done really well. Plus, it was a strong value for the service provided. We strongly recommend Vista Tree Service.

Great job done by Jake from Portland Stump Grinding. He showed up on time, handled the dismantling…read moreof my gate and using the robot stump grinder he was done with the job in just a couple of hours. He reaffixed my gate and used a blower to clean up any additional debris. Was really very happy with his work and with Portland Stump Grinding. They got to me right away after my initial call and were very timely in scheduling the work. I highly recommend them.

The 2nd time using this company, I wasn't as happy with their service…read more 1) They went to the wrong house (my rental instead of the house I live in) and bothered my tenant. They then had to rescshedule to a few days later. 2) They left the stumps in my yard that I have to dispose of (the last time, they took the stumps away) 3) I was given a quote spanning $25 and was charged the higher amount (which I don't think I should have, after their mistake and wasted time going to the wrong house). 4) I got a somewhat snippy response when I asked them to wave to 4% visa fee. That said, they did the job I asked them to. I don't know if the charge was fair because I hadn't gotten another quote.

We hired Black Roots to clean up a large tree on our parking strip that hangs out into the street…read moreand into our neighbors' property and to remove some bushes and tree stumps. Ian was great with communication, excellent with my neighbors, awesome at his job (the tree is so much better, neighbors are happy too), fairly priced, and thorough. We will be using Black Roots in the future and I highly recommend you do the same.

We called Ian at Black Roots because of a roadside sign, and we're glad that we did. Ian came by…read morethe next day and gave us a quote on work on three trees on our rental property, including dropping a 30' tall dead pine tree. The price was fair and Ian returned two days later and had the project wrapped up before noon. Ian is an excellent communicator, fast and competent worker and left the property neat and clean, with trees looking so much better than before. Highly recommend!

Excellent service! Responded quickly to my request & they promptly sent a very professional crew…read morethat got the job done right, efficiently and on a budget. What else can you ask for? I wish everything in life was so easy!

Met with Roberto twice and was delighted with his knowledge and pricing but then he really is not a…read moregood communicator. I sent multiple emails, text and voice messages in the past week with very little responses. And then when he did respond, he committed to come at 8am, emailed later that they were running behind and would be here by 10 am, and showed up just after 1 pm. The overall job was good but I had to call them to come get some branches they left behind. If it weren't for the lack of communication, I would have given them five stars.