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    Dealer Connection

    5.0 (2 reviews)
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      7 years ago

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      11 years ago

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      Bubba's Better Muffler & Brakes - Sitting around

      Bubba's Better Muffler & Brakes

      (27 reviews)

      As silly as it might sound, I was nervous to go here because I kept hearing how it was first…read morecome-first serve, and you should get here early. What I couldn't wrap my head around was...get there early and then what? So for my fellow Yelpers with slight anxiety, here's how it went: I got off work at 6am, they open at 9am. I opted to dilly dally a little longer at work because that just felt TOO early. Got there around 7:30 am, after a failed Wendy's breakfast run, to find that there were already 8 people there. There is a canopy and some chairs and a picnic bench off to the side of the building. The parking lot is somewhat chaotic and packed, but I did manage to find a spot without too big an issue. Others parked next door. Fortunately , there was a customer there who became the line ambassador. He kept most everyone in order. The employees started trickling in around 8:30a. Everyone lined up to get in the front door and on the list, just before 9. There was a small argument between the first 4 or so people about who was first....not my business. They quickly got everyone on the list, just provide your car color, make, model, year, and if you know what the issue is. I kept my keys until they came to get them. You can wait inside or outside. There is a single bathroom inside. Someone came around to get my keys at maybe 9:05a, they grabbed me to show me the issue under my car around 9:30. I was on my way home by 10:15a. The price was about $250 cheaper than what Mr. Tire quoted me. The workers I spoke with were all friendly and answered my questions. Checkout was smooth. I was advised to take a picture of my receipt because they are not computerized but they do offer a warranty. My car is so quiet now. I came home and my dog didn't even meet me at the door since he couldn't hear me coming! Would definitely use them again. Especially now that I know what to expect from the line situation.

      My car was making a loud noise. I assumed that it was the muffler. Took my car to Bubba's, based on…read morethe reviews I'd seen online. It turned out it wasn't the muffler, but just a small part of the exhaust system. The mechanic told me it would be $300 plus to replace the small part. When I balked, he then said it would be only $165 to "repair" the part. Knowing nothing about cars, I went along with the cheaper repair, but had my doubts. How do you repair a part that needs to be replaced?? I'll probably go elsewhere next time.

      Toyota of Bedford - Battery is fine results

      Toyota of Bedford

      (90 reviews)

      Everything horrible. Treated like the sales guy couldn't talk to me unless they pulled my credit…read more Sales guy and finance mgr kept disappearing. Put every single stupid charge known to man on my "special deal." I was like "umm, no to all that and no." Tried to sell me a Lexus mismarked (it was an NX, I was seeking an RX) I figured that out and after 3 more old school sales tactics plus these super annoying disappearing acts, I announced I was going to dinner. I also let them know it was my first stop and wanted to look. Such a waste of my time. They then pulled another classic old school tactic of "what can we do to sell you this car" and I walked right out. Sales guy has called me from every phone number known to man, texted and emailed multiple times a day. Stop that sh*t and I blocked them. Wow. WOW. This woman has never been treated with such a level of epic awful at a car dealership. I've bought many, many cars in my years and these guys treated me like I was an idiot. This girl with the immaculate credit score took HER business elsewhere. I wouldn't buy here ever ladies if there was a fire sale. Good God. Oh wait- it was hail. My bad.

      Awful!! Sales rep had to go back and forth between us and a manager. Wasn't able to scratch his…read morenose without permission. We were there for 4 hours...left for lunch due to sales fatigue . Came back and it was another 90 minutes before they sort of gave us what we asked for ... painful ...and they never provided the manufacturers invoice for the car. Had we not done our homework, we'd have payed way more ($5000+) For example, the coating they want to charge you for is NOT part of the invoice, rather it is an add on. The salesman was nice, but not very knowledgeable about the car nor the inventory. When we picked up the car it was still dirty. Looked as though they ran it through the car wash..."period"! We spent another 45 minutes getting them to remove some exterior spots...and put on the license plate...which didn't have the appropriate screws...unbelievable! 0 out of 5 (had to give them a 1 because zero wasn't a choice)

      North Coast Mitsubishi Bedford

      North Coast Mitsubishi Bedford

      (81 reviews)

      I live in Connecticut and drove almost 8 hrs one way and back. They had a one of a kind grey on…read moregrey Mercedes Benz GL450 SUV, from start to finish Jason Suminguit was a pleasure to work with, I loved his very straight forward approach , he didn't over promise and under deliver. I loved the entire process straight thru. filled out credit app online, gave him my credit approval finance bank offer reference number, gave my trade info 2007 Jeep Grand Cherokee, came in and everything was ready for me. Very good turnaround time, Thank you again Jason Suminguit ! It was a pleasure working with you. Best, Leyla

      This place was just awful! I called and asked for the parts department. They took my name and…read morenumber and said they would call me back. After two weeks I gave up for the return call and traveled out to the location. Once I got there there was nobody in the service department reception desk, but there was a sign that said parts I went back to the parts room which looked like somebody's storage area behind a garage and waited. Nobody came three empty desks. I finally found an employee who said that somebody might be in the break room yelled over a wall for them and a young guy came out... With his lunch. I apologize for interrupting his lunch and asked if he could look up if a part was available for me and he said that their system will not allow him to search anything without a VIN number even though it's a general part. After that, I explained that I needed a key for the locking lug nuts on my vehicle And he stated that he recently ordered one for a customer with a similar problem, but then was unable to find it online today, stating that it looks like Mitsubishi may have stopped, producing them or making them available, which didn't make any sense. He advised that one of the guys who works at the facility has one, but he's not back until the following week and everything is under lock and key so he could not help me. Unprofessional, disorganized, not a very impressive facility at all will not likely be taking my vehicle there for service. Would not recommend this place only as a last resort as it just doesn't seem like a professional or capable service company.

      Fix-it With Fred - Making sure we get the right part

      Fix-it With Fred

      (21 reviews)

      "Caveat Emptor" Went to Fix-It with Fred for a needed oil change and the air conditioner was…read moreblowing warm air. Dropped the car off told them the problems and mentioned, when braking, the car pulled a little to the left. Later they called with a diagnostic fee which seemed a little high but wanted it fixed. Someone called back the next day told me they had changed the oil and recharged the air conditioning and found leaks at both Schrader valves which they replaced (part of the diagnostic fee I imagine) and I needed $2000 worth of brake work, (front pads and rotors, rear shoes and drums, front calipers, BG brake system service). My response was, "that is a third of what the car was worth, put it back together and the car will be picked up. A total of $2875.81 of work and parts were declined by me. " Just to be on the safe side, two weeks later the same vehicle was taken to another auto repair shop to have the brakes checked, their receipt says "Inspect brakes, approximately 50% -OK". The brakes are working fine. There is probably a large gap as to what is needed for vehicle repairs and what the manufacturers suggests and how much money you have.

      Fix It With Fred is a phenomenal auto service business. 100% transparent, their prices are…read moreamazing, their attention to detail is second to none. I have taken my cars to Fred for over 20 years. I drove my 2006 Elantra to 304,000 miles, mainly because Fred maintained it for most of its life. My 2023 Elantra has 50k on it and was recently serviced by Fred. I had a fuel induction/injector cleaning service (I think that is what it is called lol) and the car is running as good as the day it was brand new. I highly recommend Fred and his crew. They are amazing and their prices are fantastic.

      Dealer Connection - autorepair - Updated August 2026

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