Ben was absolutely fantastic! I purchased a Toro zero-turn mower a couple of years ago, and it…read morerecently needed a thorough tune-up and inspection. Since I don't have much experience maintaining this type of equipment, and no trailer to haul it to a shop, his mobile service was exactly what I needed. Not only did Ben take care of the tune-up, but he also went above and beyond by patiently walking me through the basics of mower maintenance. He showed me simple, practical ways to check key components so I can keep everything running smoothly between services. He never rushed, answered all my questions, and made sure I felt confident moving forward. His attention to detail, professionalism, and genuine care for his work really stood out. It's rare to find someone so knowledgeable who also takes the time to educate their customers. I'll definitely be scheduling with him annually. HIGHLY recommend his services!

Called Mow Masters fir routine repair, texted him with address, phone and issue. No response for…read moretwo calls in two days. Tail end of his Voice Message says it's 3 to 5 weeks out for an appointment. Guess he's a one man band, this area needs someone capable of providing fairly timely customer service. Sounds like a nice guy, guess we'll never know. Can only give them one

Franks is the best around. They have been serving me for years and stand behind their products…read moreunlike big box stores. Everyone is smart and helpful. Do yourself a favor and go on in, they'll treat you like family.

Tried to get service on Cub Cadet riding mower that had a recall on it and they refused to honor…read moreCub Cadets servicing of mower because they said it was to far. Had to call Cub Cadet a third time and they found a dealer that was even farther than Franks and they were more than willing to service it.

I had a refrigerator repair and my oven went out. I had them fix both. They were quite nice, quick,…read moreand professional. I thought their charges were reasonable. I will use them again.

I don't even understand how these people can stay in business! I waited for a repairman for 3 weeks…read moreon the day they finally scheduled an appointment I called them to confirm before I drove across town. Yes they would be there. Didn't show, didn't call, wouldn't answer when I called them...,so I go there...no explanation, just says "sorry " jerks waisted my day! Weeks of my time! Way too much of my patience! I recommend you run away from their shady asses! I would give them a negative number of stars but this app won't allow me to!

Dealing with this guy resulted in 3 failed attempts to repair my Viking freezer; charged me over…read more$1500 ($240/hr labor), charged me for parts I didn't need, wasted hours of my time, and was 3 hours late for the last scheduled visit. TOTAL RIPOFF!! Thankfully my regular appliance guy came back in town, diagnosed the problem, replaced a simple part, and the problem is fixed.

Don is smart, personable and fun! His 26 years of experience show. He diagnosed and fixed a very…read morerare problem with our Bosch dishwasher. His backup staff keept me informed and they worked hard to get repairs done sooner when a spot opened up. They all went the extra mile. I would definitely recommend. Appliance Source will be my GoTo repair from now on.

Thank you Quality Pre-Owned Appliances! You were so helpful in my search for a good washer & dryer,…read moreand we were able to buy these appliances without going to your physical store. it was all done via text and phone as we weren't able to make it to the store. You made the process so easy...and the next day the washer & dryer were delivered. They work great, and we are thankful. i would buy from Quality Pre-Owned Appliances again and will recommend them to family & friend.Thank you again!

I came across this place as a referral from a friend, who previously purchased a used washer from…read morethem. Thus, was optimistic on having a good experience. I contacted them in order to have someone come to my house and diagnose the problems I was having with my portable washer. They charged me $60 to have someone come over, but the amount would be applied to the price to have my washer fixed, should I choose to do so. The person that came over and told me that my water pump was broken, and it would cost about $220 to repair it. Specifically, the pump itself would cost $150, and labor would be about $70. Considering it would cost me about the same price to purchase a brand new portable washer, I declined to have it fixed. Well I checked for the price of the water pump online from Sears, and the retail price was only $50. Therefore, the low rating is reflective of the dishonesty I experienced. As a consumer, I understand that the quote would probably inflated, but to inflate the price 3X the retail rate is unreasonable. We live in a generation where we can find almost anything on the internet; the price of an item is an objective, and can easily be researched. Hence, had the person quoted me in the $120 - $150 range, it definitely would have been more reasonable, and perhaps even more likely I would have had them fix it. I can't speak for the quality of appliances they have at the store, but I would probably think twice if you are looking for them to repair your used appliance.

Everything!!! Repairman was professional and had my dryer fixed in no time…read more I highly recommend Complete Appliance Service in Lenoir City.

Had a dryer problem--no power. The serviceman was on time, very friendly, and quickly checked…read morethings out. The board on the dryer checked out ok, so he checked the outlet. It wasn't getting 240V so he checked the breaker box. Turns out the breaker was bad. He popped the bad one out, went and got a replacement, came back and installed it and everything was back in operation. He was very efficient and friendly and diagnosed the problem quickly. I'd strongly recommended for anyone who needs service.

We purchased a used refrigerator that didn't work from day one. After reporting the issue, they…read morepromised to send a repair technician but delayed for months. When they eventually delivered a second refrigerator, it also failed to work. Despite extensive contact through calls, texts, and messages, they refused to refund the money or fix the issue. I even offered to return both refrigerators, but no resolution was provided. I lost over $800 for defective appliances and received no support. After reading others' reviews, it seems I'm not alone in this frustrating experience. Avoid this company and protect your money.

My sister-in-law's washer went kaput and I wanted to get her something nice, reliable at a good…read moreprice in a timely manner. I happened upon Jackson at Evergreen Appliances on Chapman Hwy through Facebook Marketplace and it was a true blessing. I was able to work out all of the purchase details, including delivery, installation and hauling off the old set (and yes I wanted to go ahead and purchase a set because if the washer went bust, the dryer likely wasn't far behind). My sister was able to get to get to Knoxville a couple of days later to look at the set, loved, purchased and the delivery install guys almost beat her home! She said the experience was wonderful. Friendly, helpful service at the store and exceptional service from the delivery folks. She was back in business by the time they left her drive! I would highly recommend Evergreen to anyone in the market for really good used appliances.

Frank was very respectful! He repaired my camper roof it was…read moreleaking!!! It didn't take him long either. And he was Very reasonable price!!! I will do business with him again!! He is now my go to guy!!!!

He did nothing but charged 450.00. Told us how to do everything we hired him for. Said we paid for…read morehis expertise advice. He is a swindler and please nobody use him! I will no longer use him Yelp.