Thank you Quality Pre-Owned Appliances! You were so helpful in my search for a good washer & dryer,…read moreand we were able to buy these appliances without going to your physical store. it was all done via text and phone as we weren't able to make it to the store. You made the process so easy...and the next day the washer & dryer were delivered. They work great, and we are thankful. i would buy from Quality Pre-Owned Appliances again and will recommend them to family & friend.Thank you again!

I came across this place as a referral from a friend, who previously purchased a used washer from…read morethem. Thus, was optimistic on having a good experience. I contacted them in order to have someone come to my house and diagnose the problems I was having with my portable washer. They charged me $60 to have someone come over, but the amount would be applied to the price to have my washer fixed, should I choose to do so. The person that came over and told me that my water pump was broken, and it would cost about $220 to repair it. Specifically, the pump itself would cost $150, and labor would be about $70. Considering it would cost me about the same price to purchase a brand new portable washer, I declined to have it fixed. Well I checked for the price of the water pump online from Sears, and the retail price was only $50. Therefore, the low rating is reflective of the dishonesty I experienced. As a consumer, I understand that the quote would probably inflated, but to inflate the price 3X the retail rate is unreasonable. We live in a generation where we can find almost anything on the internet; the price of an item is an objective, and can easily be researched. Hence, had the person quoted me in the $120 - $150 range, it definitely would have been more reasonable, and perhaps even more likely I would have had them fix it. I can't speak for the quality of appliances they have at the store, but I would probably think twice if you are looking for them to repair your used appliance.

Truly stellar service. Arrived on time, went above and beyond to solve our dryer problems. Didn't…read moretry to up-charge or over-sell. Very professional. Highly recommend this company.

I called this business based only on online reviews (which are amazingly positive) and was not…read moredisappointed. Isaiah came to fix my dishwasher today. I received a reminder message the day before confirming the appointment, and a phone call 20 minutes before his arrival. He arrived on time, and was friendly and professional. When I explained the issue, he said "I know exactly what's wrong" and was completely correct. Showed me the clogged sensor, cleaned and replaced it, tested it twice to make sure it worked and all was fixed and my dishwasher is running perfectly. Excellent service and I would recommend him to anyone - he really is as good as the reviews.

What an amazing experience I had with Dan, a top shelf Serviceman. My TV went out during recent…read morestorms, and Dan came out, within a day, and had my TV back up and running in less than 10 minutes. Incredible!! There is literally no other repair service in or near Knoxville/Alcoa, that will get my business, moving forward. I am so happy I found Southern TV and Appliance Repair Service, and you will be as well, if you find yourself in a terrible situation, as I did. Thank you, Dan, you were excellent, Sir!! The best Value, and honesty, in Knoxville, or surrounding!

My television died and I called Southern TV and Repair. For a minimum service fee, the nicest…read moreman, Dan, drove to my house, (I live in Maryville) removed my non-working TV and set up a spare TV that I own until my non-working TV could be repaired. Dan took my dead TV to his shop, identified the part that needed to be replaced, ordered the part, repaired my TV, and delivered it back to our house within one week. Now that is service!!! Dan also took the time to set up the repaired TV and made sure that I saw it was in perfect working order before he left our house. Dan's repair service was very reasonably priced and my TV works just great now. I highly recommend Dan of Southern TV Repair who is knowledgeable in his work and provides A+ customer service.

Found Nick on Yelp as a last ditch effort and couldn't have been more happy with the service and…read moreresponse time. Had a dryer go out and he responded and arrived all in the same day. Will definitely be keeping his contact as our appliance repair "go to" guy. He arrived professionally, communicated professionally, quality of s vice top notch and he knew exactly what to do with no need for anything from me. Trust in business is important and this guy provided just that. Highly recommend!

Yelp info needs updating, they no longer service refridgerators. That said had quick email response…read more& I do not know their qualifications in other areas. Give them a chance if it's not about getting your fridge serviced. Less one star for outdated info, otherwise quick & responsive.

Quick warranty service on washer. Considerate service techs that showed up at scheduled timeread more

I called and left a message to work set up an appointment to service my washing machine and…read moredescribed the issue. Received a text message with a link to a video with the suggestion to try out the procedure in the video. Solved my problem. So, i did not hire them to fix my problem, but they fixed it anyway. GREAT JOB!!

My experience with Appliance Repair Service, Inc:…read more .Repair was prompt and repairman very cordial .In and out of house in 30-40 min .~20 mile round trip from office to house (according to gps) .$51.25 for part .$273.65 for labor .$30.05 for tax .Total $354.95 You be the judge!

High-end Whirlpool stainless cooktop gas valve cracked. Gas leak threat was real. Scheduled…read morerepair with Robert. Arrived on time, and was clean and organized (right tools, skills, etc). Knew exactly what to do. R&R took about 45 mins. Downside: P&L expensive. Recommended.

Everything!!! Repairman was professional and had my dryer fixed in no time…read more I highly recommend Complete Appliance Service in Lenoir City.

Had a dryer problem--no power. The serviceman was on time, very friendly, and quickly checked…read morethings out. The board on the dryer checked out ok, so he checked the outlet. It wasn't getting 240V so he checked the breaker box. Turns out the breaker was bad. He popped the bad one out, went and got a replacement, came back and installed it and everything was back in operation. He was very efficient and friendly and diagnosed the problem quickly. I'd strongly recommended for anyone who needs service.

Our older LG washer broke. The appliance place we usually use said they don't fix LGs and…read moreSamsung's. Found Tri City Appliance. Cory came out, found the problem, ordered the part and fixed it. Very reasonably priced. Nice guys. Will DEFINITELY use them again if needed!

So Cory's response here a year and a half later is much different than the profanity laced rebuttal…read moreI got and turned over the the BBB during the incident. Oddly, it's very much like the suggestion I submitted with my BBB communication, that when you run a business, you do everything you can to make a situation right, even if it's not necessarily your fault. Sorry Cory, this is too little way too late.