Truly stellar service. Arrived on time, went above and beyond to solve our dryer problems. Didn't…read moretry to up-charge or over-sell. Very professional. Highly recommend this company.

I called this business based only on online reviews (which are amazingly positive) and was not…read moredisappointed. Isaiah came to fix my dishwasher today. I received a reminder message the day before confirming the appointment, and a phone call 20 minutes before his arrival. He arrived on time, and was friendly and professional. When I explained the issue, he said "I know exactly what's wrong" and was completely correct. Showed me the clogged sensor, cleaned and replaced it, tested it twice to make sure it worked and all was fixed and my dishwasher is running perfectly. Excellent service and I would recommend him to anyone - he really is as good as the reviews.

I had the heating element on my dryer replaced for $318, it lasted less than 6 months…read more Initially I was happy with the company so I recommend them to my daughter and she purchased a used washer and dryer. Again, the heating element on the dryer lasted less than 6 months. When I called and complained about 2 failed heating elements, they only offered a $20 discount on my next service call.

Absolutely amazing I bought my dryer about a year and a half…read moreago from here. Very seamless process. Troy was here when he said he would be here, took care not to scratch or damage any of my other furniture when going through the house with the dryer. I have had no problems with my dryer, I love it!!! As of a few weeks ago, I have now purchased a wash machine from Troy. He went out of his way to get it to me the day I went to his warehouse to look at it. Wonderful customer service, wonderful appliances , could not ask for a more knowledgeable or nicer guy. I wish all of my transactions happened like this. I highly recommend this company.

Had them service my new house for 3-4 years every 6 months routine maintenance and inspection…read more Service was generally good. Nice people to work with but the last two times at the house completely misdiagnosed a "problem" I had with my heat pump. Got a second opinion and their analysis was not accurate. Saved me a lot of money having someone else look at it. Had them out one more time and was charged an exorbitant amount for what amount to 15 minutes of work. Upon inspection in the attic is was not cleaned up as they said it would be. In summary, nice people, check their work, if something seems more expensive than it should be, get a second opinion. Be suspicious of "problems" that need to be addressed.

George in their plumbing dept was so professional and nice. He did an excellent job fixing my…read morebathroom faucet, bathroom drain and my toilet. I will definitely call them back for all my plumbing repairs.

The tracks on the upper rack of our Kitchenaid dishwasher needed replacing. Jon came out and…read morereplaced those, along with the baskets support brackets. He had to literally take the dishwasher apart to accomplish the repair, made two trips, and only charged for one service call plus parts. John really knows what he's doing, and is efficient. Highly recommend Eleet Appliance Repair!​​

Pleasantly surprised to finally be able to have a trustworthy, timely, friendly and helpful…read moreappliance repair man for my old house! Not only did Jon know what he was doing when he fixed my washing machine, he explained what he was doing in a way I could understand. Very fair pricing, very happy customer! Thank you

Our experience with this company was extremely unprofessional. We scheduled an assessment with…read morethem, and they went on site without properly advising us. They were unsure which unit needed troubleshooting and did not bother to call for clarification. They went on site on Friday, and by Wednesday we still had no proper updates. They repeatedly told us they would submit a repair quote, only to finally admit--after 5 days--that they did not know what needed to be done because they were unsure which unit required service. This wasted 5 days of my time!When we asked to speak with the "owner," who was the one performing the assessment at the time, we were told, "You can't speak with him because he's busy working." We were also working and needed this issue handled promptly. If communication and follow-up cannot be provided because you are too busy "working," then that reflects very poorly on your business practices. The lack of accountability and honesty was extremely frustrating. :) And for future reference, the operator should never raise her voice at a customer. Professionalism and proper customer service should always be maintained. I was the one dealing with the issue and the unnecessary delay, so that response was completely inappropriate. I strongly recommend additional customer service training for her.

Compass provided above and beyond support for a long time customer. Providing troubleshooting and…read morereplacement of a component in my home that wasn't a normal part of the equipment provided with our install. One of the power supply breakers to our unit was chattering and was hot. I called Compass and a technician was dispatched the next morning. He checked the situation and determined the breaker was failing due to age and not my HVAC unit..he obtained a new breaker and replaced the faulty one. The problem was solved better than new. My experience with Compass has always been OUTSTANDING!!!

The work crew was highly efficient, skilled and so well mannered. They were very concerned about…read morethe quality of their work and making sure I was happy during the entire process. I am so grateful to have found this HVAC company and wholeheartedly recommend them!

I highly recommend this company for any ac repair needs. When I first looked for an HVAC company to…read morefix our air conditioner, over the summer, I did not find many recommendations and received suggestions from neighbors that were not helpful, so I wanted to make sure to review this company, since I found so little guidance. When our ac stopped working in July, I searched for a company that could fix it. When I called around, I was frequently told "we cant be out until next week," or "we aren't taking new appointments for "the next 10-14 days." Fortunately, JC's was able to come out within 48 hrs, which was good since it was July and my wife was pregnant with our daughter. When the repairman arrived, he was able to quickly diagnose and correct the problem with our air conditioner. The price was reasonable and he gave us instructions on how to avoid having the same problem, in the future.

They were on time, professional and installed an outlet and fixed another one. Easy, small job and…read morewas done quickly. Reasonable price.

We had a wonderful experience having Diversified Electric replace the 60+ year old electric panel…read more Milton's pricing was good and his timeline was clear. Everything went super smoothly. Jason and his crew coordinated well with the City of Oak Ridge. They worked expeditiously to complete the installation in one day so that my 96 year old father would have power back by the end of the day. They returned the next day to label the panel box and to move the ground wire to a permanent spot. I was super impressed that they fully concealed the ground wire in the carport. All their work is extremely neat and professional. They travel with an 8 ft. ladder and made my dad so happy when they replaced a light bulb in the cathedral ceiling that had burned out. Such kindness. Everyone I've dealt with at Diversified has been a pleasure to work with. I'll have them back to check out a problematic hall light fixture soon.

Eco Home Solutions is very prompt, reasonably priced and their technicians are knowledgeable. We…read morehave used their services for the past several years now and have been overall satisfied. My only concern is that at this current time we are remodeling our Ranch-style (with finished basement) home and are curious as to why no one (prior to us making a change in the location of our air return on the main floor), made a suggestion that we add a return to the basement level of our home for better air circulation, better air quality, and air flow.