Great to work with! Kept me informed the whole way through and were able to fix my laptop screen…read morefor a reasonable price, They were knowledgeable about the manufacturer and gave tips on how to avoid further issues, Hopefully I'll never have a tech issue again but if I do I know where to go!

Incredible service. I had a desktop CPU that kept overheating. Found it to be a known issue and…read morethe CPU cooling thing needed to be replaced. I didn't know about My Technology Specialist. I found them in town and called them at noon Monday. 23 hours later, before noon Tuesday, I picked up my machine with a new cooling unit installed. And they had to order the part! My machine is running like the beast it should now. Greg was fantastic to talk to. Everything was clear and easy. Great communication from Greg. It is so valuable to have a place you can trust right in town. Thank you, thank you, thank you.

I had an issue with my samsung phone in which samsung was unwilling to help. After spending…read morecountless hours on the phone, this company stepped in and saved the day. Upon arrival I was warmly welcomed to the store by Lindsey. She was aware of my situation and stopped whatever she was working on and assisted me. Her and her coworker Bryan really turned a horrible situation into something positive. They went over and beyond and treated me like VIP. Both had great customer serivce skills and worked really hard to resolve the situation. Thank you Lindsey, Bryan and Jill, for all of your help! If you are looking to get your cell phone repaired, THIS IS YOUR PLACE!

If you're being sent here by an Asurion claims page do yourself a favor and do not trust a single…read morething they told you and call the store instead. I was told to just show up any day at any time and that the repair usually takes an hour, luckily called before heading over to find out they wanted me to make an appointment and the repair would take 2-3 hours.

It was during covid 19.. He really didn't help fix the computer, just told me it was toast,. never…read morewent back for any more help. didn't get one from here.

I have used this service for many years for business and personal laptop issues, viruses, etc. Mike…read moreis extremely fair and reasonable and has always been able to fix the issues with my laptops in a timey manner over the last decade.

fixed it in 5 mins!! good service friendly owner. worth the trip for me as I live in Eastonread more

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

Has anyone ever experienced the sheer terror of multiple red flashing popups taking over your…read morescreen? If not your lucky. I knew better than to click on that or to call these fake Microsoft foreign crooks. Immediately I hard shut my computer down and proceeded to pray. I then reboot and get a red screen, then a blue screen. Proceed to reboot again and get nothing! I'm thinking I'm f..ed!! Quick google search on my cell for local computer repair pulls up PC Guyz about 3 miles away in the Roache Brothers plaza on Rt 138 on the Easton / Stoughton line. (There were quite a few nerds to pick from but what do I know except for recent reviews so I chose to go local and crossed my fingers.) On the way there I'm thinking about how I haven't backed up in 3 weeks. I have proposals halfway done. I have emails in draft that need to be sent. I'm thinking how much a new computer is gonna run me etc. As I stepped into the store Dan greeted me and we commenced to chat about what happened and what he would do. He is a thoughtful and friendly guy. Its a fairly small space with the counter and register on the left and a display case in front. In between there's a narrow opening to the rear. His workshop has a bank of computers and lots of plugs on the wall. There were a bunch of laptops on the counter. Obviously much can go wrong and eventually will. Someday you will need a shop and a nerd. I can jump the gun and tell you now come here to PCGuyz if its within your radius. Dan knows his stuff and suggested he run an HP diagnostic which would take 4.5 hrs as I had lots of crap to go through. He said not to worry lol. I called the next day and he was then running a C drive cleaner and said that my hard drive was OK NO VIRUS! Oh boy I'm stoked. When it was done I came in looked him in the eye and said whats the damage thinking has to be 100+. Dan said that in reality all I needed was a tune up and the charge was $50. I'm floored with the outcome, and the honest and affordable service. Much like getting your car fixed your at the mercy of the service man and you just have to hope they are honest. When you find one thats a keeper. I pay Dan and promise him this review. He says word of mouth is best but I say Yelp is the printed word of mouth and I'm glad to help him any way that I can.

Dan really takes the time to explain what ever I need to know about my computer, peripherals, and…read morenetworking . His rate is reasonable.

Dave has done a great job helping retrieve data from a dead cpu and helped with recommendations on…read morenew hardware and back up options to keep our personal data accessible. Friendly service and great local resource!

From the owner: We provide Computer Consulting, Training, Technology Buying Guidance, Nonprofit Tech Assistance,…read moreData Recovery/Transfer and Cut the Cord Streaming Consulting and Services.

I've been working with Paul, Eddie and Scott for years. Intelligent smart and a great group to work…read morewith - 100% recommend

I'm really happy that so many people have reviewed NEPW since I did, means that yelp really works:)…read moreMy laptop suddenly started blacking out last week, and my first call was to NEPW. Although I'd done some diagnosis on my own, they walked me through all the steps I needed to ascertain what the problem was, via phone. At no charge. Then they looked for the part and called manufacturers to see if it could be replaced or fixed. At no charge. When we determined that it could not be fixed and a new machine was needed, they did the research based on what I needed and made recommendations to me. At no charge (and no commission, no links, etc.. just, here's what we'd order, from where, when you're ready, on your own). I'm pretty sure they've put in a few hours of time helping me out so far, all via phone, at no charge. Of course, I'm sure they know that they'll be servicing the product anytime it needs it, but that's now twice that NEPW has saved my ass and not charged me one red cent. Thanks, guys.