These guys were very helpful friendly and polite to me when I needed to upgrade my laptop's speed…read moreand consider the options of increasing the internal memory versus buying an external hard drive. They also fixed little problems I had right on the spot, like my wireless internet connection not working properly. Works now! Took them 2 seconds to fix. No charge! They were really quick with the modifications they needed to make to my laptop and I had it back within the hour. The prices are very reasonable as well. I'm so glad i did it.

I have used Computer Escape twice now. Both times they were wonderful…read more My laptop hard drive was fried and they replaced it. It was very reasonably priced and the staff is very friendly and know what they are talking about! I had to go back 6 months later for some computer virus and yet again, they were amazing. They are honest and up front and tell you if it's worth fixing or not. I like that about them. I can't stand when a company will just fix something not worth fixing to make a dollar. Then two months later it's going to break. I definitely will always use Computer Escape for all my Computer needs. They do an amazing job.

John was really helpful when I called to ask if they had a spare M.2 screw that I could buy to…read moreinstall my SSD. He said come on in and didn't charge me. When I arrived, he had a whole plastic tub of various screws available and had pulled out two M.2 screws to try out. Super generous of him! Thank you!

John was very helpful, efficient and friendly. I highly recommend his company for your computer…read morerepairs.

I destroyed my laptop with a simple glass of water the evening before we moved, and so sealed it in…read moreplastic with a dozen small silica packets for 36 hours before trying to use it. It was very dead except for a resilient fan motor whirring hopelessly. So I bought it into EliteX with my new external hard drive and asked if they could please save my files. It took them about 2 days to do it, but they were able to salvage everything! To top it off, they also bought my 6 year old dead MacBook to use for parts and gave me a further discount from their already fair prices. EliteX are honest, well priced, and knowledgeable! I can't think of any reason to pay twice as much for "genius" service at the Apple Store. Plus Apple support told me my MacBook was antique so would cost extra to repair, if they could even do it - compared to EliteX who paid me for it!! Don't waste your money, support a local business instead!

The place was good. The guy at the reception Toni received us well. I had a problem with my laptop…read moreand wanted to repair it. He is charging me 100 bucks for which ever problem it is. Including the parts the total repair would cost me around 250 bucks which I don't want to spend at all. He offered me a good deal of $100 if I sell my laptop to him and he would take care of the repairs stuff. I would never get such an offer for a laptop I thought of throwing in a garbage. Am blessed, I got $100 for it. Thanks Toni. Am completely satisfied with the overall service. This place not only service laptops but also iPads iPhones every electronic stuff, next I am going to bring my broken iPhone for him to repair it. :-P

Jessie is an absolute genius and a pleasure to work with. I don't know how long I have been…read moreworking with him, maybe 20 years and always a gentleman, solves both big issues and small. I have A PC, 2 laptops, 2 Ipads and a 10 yr old printer and he keeps everything humming.

Very knowledgeable and understanding with fair prices. Went in an overheating gaming laptop (which…read moreI know is a pain to fix) and as soon as I left it I knew it was in good hands. I will pick this store anytime I have anymore issues.

In June, I ordered a new computer online from a major retailer (who shall remain nameless.) It…read morearrived on Friday the 13th - with a virus that wiped out Windows. Solutions suggested by online techs from the major retailer (who shall remain nameless) sent the virus to my working computer and wiped out my current Windows account. Said retailer, (who shall remain nameless,) then refused to take the computer back. Days later, a Norton tech (one of many companies I worked with online) was able to restore my original Windows account, but with presets lost. I limped along on my project. Then my keyboard failed. I had only the virtual onscreen keyboard. Techs blamed hardware and signed off. We're up to Friday, July 3rd, eve of the 250th celebrations. I knew it was time for an onsite rescue, and a friend recommended PC Mike. I left a desperate phone message, hoping to hear from him after the weekend to make an appointment for a visit the following week. To my surprise, PC Mike called me back a couple of hours later, listened to my woes and said, "Maybe I can solve it from here. Let me sign in and have a look." He was calling from his holiday vacation getaway! It took him less than ten minutes to solve the keyboard problem, and another half hour, less, to solve the problems the techs from the four major companies involved had spent hours on and failed - I had a wonderful Fourth of July weekend! After the holiday, he performed even more amazing feats settling me in properly to this new computer and I can tell you, the mouse-pointer moving around on the screen while he works is like watching a magic act, with incredible results. He not only knows the secrets of menus and internal workings perfectly, but he is also a speed-reader and wastes not a moment of your time. A true Wizard of the Machine! Call him "Magic Mike" and call him when you're in trouble! 781-923-0777. Ramona Wheeler

I have used Mike at South Shore PC Repair for a few years now and have nothing but great things to…read moresay about the service. He is so unbelievably knowledgeable about computer repair and I find him so helpful in solving all my computer problems. My computer has been hacked a couple of times and Mike was able to not only fix the problem but uninstall the bug that the hackers had put onto the computer in order to be able to come back another day and hack it again. I am 100% happy with the serves of South Shore PC Repair ELizabeth A Pircio, CPA

my husband fried the power source on our external hard drive by accidentally using our power drill…read morea/c adapter to plug it into the wall. After I recovered from my heart palpitations, he told me that he had looked up Comp-Net and they put the memory part into a new housing for a decent price while he waited...and it works fine. whew. Thanks for saving us $300, bc that's what another business wanted to charge for a data transfer into a new hard drive... we have the applecare plan for our macbooks, but if any of our other equipment needs a fix-up, I'll definitely be going back here.

My laptop broke. It would turn on, but the screen would be black. After bringing it to a place that…read moreI completely did NOT trust, I walked through the door of Comp-Net Solutions. I definitely should have came here first! Jeff looked at my laptop right away while I was sitting there. They tried to find the root of the issue and I was able to sit there and watch what was going on. He also was talking me through what he was doing and why he was doing it, which really put my nervous mind at ease. Their prices were very reasonable (although it sucks to pay $200 for a new laptop screen) and they called me when my laptop was going to take longer than originally expected to fix. They even stayed later than their office hours so that I could pick up my laptop after work. Totally trust these guys and would come back here in a heartbeat - if my computer needs it again (KNOCK ON WOOD).

Right before Christmas my hard drive failed and I spoke with Robert who picked up the computer at…read moremy house. I told him I wanted to keep this computer so could he install a new hard drive. Much of my work was not backed up and I asked him if he could try to retrieve as as much as he could. He put in a new hard drive, reinstalled Windows 11, and he was able to retrieve a lot of my data. Any time I texted him, he texted me back promptly. The communication was excellent!! He had the job completed in 3 days! I would not hesitate to use him again.

Robert and Xenotek computers are amazing! I called with an emergency and Robert picked up right…read moreaway. He diagnosed the problem over the phone, identified that the parts were under warranty and helped me set up a service appointment the next day. I called him a few more times the same day and he helped answer all my questions without collecting a fee. I will absolutely go back to Robert and Xenotek with any issue I have in the future!

We have gone to Computer Domain for repairs of our PCs for years: from desk towers to laptops. They…read moreare honest (they told us when there was no point to repair), quick and charge reasonable fees. They are nice and helpful, a wonderful business that has your back.

I did NOT have this place service my laptop, but I did bring in my computer for help. I'm giving…read morethem only 3 stars because their advice wasn't correct -- at least in my opinion. I brought my laptop in because it would no longer boot up correctly after running Norton Utilities and the automatic repair tools wouldn't work. I was told that the prognosis was pretty grimm and we could recover the data, but would have to restore the OS an reinstall all of the software, etc. They were very friendly and just trying to be honest, which I appreciate. They said they would try a few things, but weren't optimistic. Well, I'm glad I didn't listen. I did a 5 minute search on Google that led to an article that took me through (step-by-step) fixing the problem in 3 minutes. My computer was immediately back to being FULLY functional with no loss of data or programs. I guess this would be a 5 start review had someone said: those are hard errors to fix, but we can look online and research to see if there are fixes out there for this type of problem. I would have left them my computer. But would they have searched or just come to the conclusion that a wipe of the computer was the only fix? Note: I consider myself to be very computer literate and only went looking for "expert" help when I couldn't figure out a resolution. In hindsight, I now realize i could have done a google search earlier and saved myself a trip.