I have traumatic brain injury and need help, Dr. Simpson was awesome but his staff was awful! They…read morehad very little selection of glasses i wanted and they told me a pair looked great on me and I look like an owl. I called to tell them I could see great far away but up close I have to go back to my old glasses. The lady on the phone asked why I didn't try to read the card by the desk. Why didn't you show me? They didn't offer to make it right. I paid $580 for glasses that suck! Im going yo a different Dr. Next.​

I have been going to the Dr for a long time finding his personality was wonderful and easy to talk…read moreto. However, his office staff is horrible, with the exception of Mary, I'm leaving as a patient. I ask to speak to the Dr twice, the first time I was told, "Yeah, I'll get right on it", and never heard back. This was important to me so I could schedule surgery. I feel sad and very let down by Dr. Simpson and his office staff. I have been shocked by this response. I called again and still didn't get to speak to him. I need a Dr who doesn't mind answering a question over the phone taking maybe five minutes of his time at the very most.

HORRIBLE vision center ordered glasses on 5/09 and was told 15 days to deliver and at the end of…read moreMay told lenses were lost and was offered a pair of sunglasses at a reduced cost. Middle of June was told the new lenses were cut too small for the frames. 50 days after the order I'm told the original order has arrived and no sunglasses. Lots of excuses and would not recommend using the vision center.

After receiving SLT treatment for glaucoma, I needed a followup appointment for a pressure check…read more ONLY ONE appointment available I the middle of the day on a holiday weekend! This is a third world clinic. They desperately need another glaucoma specialist doctor on board. It is an HMO organization only. Therefore, only old poor people treated less than Serfs!!!

Business is nice and tidy. Staff is very welcoming and knowledgeable. As it was our first time here…read moreI had some questions about the paperwork, exams, and process of getting new glasses, and they answered my questions politely and professionally. I've been to offices where I've had my questions met with sneers and scoffs so definitely a better environment already. Dr. Higa is very thorough but efficient. The display cases for the glasses were also very nice and tidy.

I like Dr.Higa and you will too , his staff very professional and kind...Dr.Higa makes me laugh he…read moreis so funny but they are very serious about our eye sight so I show regard for his association to my well being as far as my sight is concerned and you will too...Valley Eye Care is very good ...Thank you Dr.Higa

Highly recommend this location for your glasses needs. I was helped by each of the gals working and…read morethey were all very helpful, knowledgeable, professional and courteous. I was able to see the physician same day and get several new pairs of glasses. Thank you for making the visit to your store a pleasant one.

This guy laughed at my mom, who was asking questions about their company's policy with insurance…read more Not about our insurance, but how their company runs insurances. Without getting too much into detail, he was saying he couldn't find my coverage. I even showed him my vision insurance card and he didn't care. I called my insurance, and of course, everything is fine. On their end, something was wrong. So when my mom, who helps me in my adult years as I'm disabled, was asking questions to get clarity on why their system could be rejecting VSP. Not only did he laugh in her face, he then proceeded to mansplain my own insurance to her, which he'd just done to me. Guess being a woman means you don't know the difference between a PPO and an HMO. We just left because who is being laughed at and chooses to stay. Especially, when you're already getting glasses for medical issues that cause pain. Just no.

Excellent QUALITY kind care which is always appreciated!…read more Dacey and Tina who handle appointment calls as well as questions are outstanding, as well as Dr. McCleary, Dr. Perry and Dr Phillips who are all incredibly kind with excellent bedside manners! It rare to find such gifted quality Doctors who truly listen to your concerns and care about you the patient, without rushing you! Jasmine and Lisseth (back office) and Kim in the Optical Dept. have all been great and are always very helpful. These Doctors and Staff are all a true asset to Inland Eye. A deciding factor in choosing my current insurance plan was that they were contracted with Inland Eye, as not all insurance plans have contracts with Inland. Inland Eye you are truly appreciated! Md ,

Is there less than one star? So.. a 3 minute surgery took 3…read morehours. After it was complete I recieved a call that my husband was done, I said Im walking in from parking lot. On this cloudy, chilly day the nurse was pushing my 78 yr old husband's wheelchair outside where she wanted him to wait for me. I was walking up as I heard him say, " Im not waiting outside." What kind of screwed up patient care is that? The after care instructions are vague. I think Medicare will be interested in the questionable treatment this facility provides. We're going to Scripps or Loma Linda next time and I advise everyone to do the same. The wait for the procedure is somewhat understandable. Somewhat. But the kicking him outside? The 3 phone call I got saying first, pick up in 30 min, then, oh hewont be ready for 30 more min, oh he's ready now...a new staff is necessary for both surgery center and eye center. We won't be back. Once we write to Medicare, I will not think of this place again.

While I was in town, I made a quick appointment since I've been feeling like my eyesight is slowly…read moregetting worse! =( I have been here once or twice in the past few years. I had to reschedule a few times, but I was glad they were able to accommodate me on such short notice. I'm especially grateful thay they are now testing Saturday appointments because previously, they were only open during the week. I lucked out! All of the staff was friendly and they even went over my benefits with me to make sure I understood everything. I appreciated that. .y appointment was quick and very thorough. Thanks to the staff here, I can now start looking at new specs for my new prescription. Parking can be challenging, but if you drive around the lot, you'll find a spot. Solace Optometry is clean, inviting and very helpful should you have any questions. See ya next year! ;)

We drove about 40-45 minutes to visit Solace Optometry in Murrieta, and it was absolutely worth the…read moretrip. My husband originally found them on Yelp, and while the near five-star reviews caught our attention, what really sold us was their designer frame selection. They did not disappoint. The doctor had an amazing bedside manner. She was gentle, professional, and genuinely kind, which made the whole experience comfortable from start to finish. The office itself was spotless and beautifully styled. I especially loved the framed macramé Ojo behind the reception area. Such a unique touch. Both techs were fantastic. My husband and I honestly had a blast with them. Super friendly, easygoing, and they made the entire process feel fun instead of clinical. We also recently moved, and the techs here took the time to explain materials and add-ons in a way that actually made sense. In over 20 years of wearing glasses, no other place has ever broken it down for us like that. When I mentioned how much I loved their frame selection, they shared that their manager personally curates all the brands. You can tell, because the selection is . I ended up with stunning Gucci frames, and my husband picked out matte black Spy glasses that are nerdy in the best way but still totally manly. Perfect upgrade for him. And when my husband saw the price tag on my Gucci frames... let's just say one of the techs came to my rescue Great people, great energy, beautiful selection. We will definitely be back.

I don't understand the point of making an appointment, you will be waiting 2+ hours for a dang eye…read moreexam. I came last weekend and we had to leave because they took forever. Rescheduled for today and made the earliest appointment available, an hour with no one in front of us and been here an hour already! Never coming back nor would I ever recommend this place! Go anywhere else!!!!

Have dealt with America's Best for years. I will no longer. Always wondered why they dont give you…read moreoriginal covers for the glasses,especially since they claim to be more affordable. This last incident left me stunned. Went in November of 25 to see about new glasses. At the time of the examination, I was told there was bleeding behind my eyes. At this time, I feel the examination should have stopped, instead, I was encouraged to seek frames. I picked 2 pair. A pair for reading and a pair of sunglasses. I went into the hospital shortly, and received a call to pick up. I picked in timely manner. But as the girl was fitting me, I told her I couldn't see out of them. She told me to try them for 30 days, and if it got no better, come back. When I went back, the doctor examined my eyes again and told me, there was more bleeding. I was seeing out of them at the time, and would have to purchase new glasses all over. Spoke with a manager, who advised me to see the eye doctor and make sure everything was ok. It took some time to get the doctors appointment. I spoke back with the manager, who began to backpeddeĺ, something about their 30 day warranty. I live on a fixed income, and dont have money to throw to the wind. I eel, I am not a doctor.Before collecting my money, the should've given me an option to proceed, or not.

Referred to Dr. Buri by the VA & saw him this morning. Marie, his receptionist was wonderfully…read morehelpful & Dr. Buri was patient & happy to answer my questions. Clearly knows eyes & their aging related issues. Highly recommend.

I don't know where this guy got his credentials, but he has a horrible eye doctor. His staff gots…read morethe 1 star for effort. He obviously doesn't know what diabetes type one and type two actually are. Be careful when you go to local doctors no matter how long they've been in business. They also charged my insurance for a full exam, even though all I did was walk in the office. He never did anything to me. Unscrupulous I would say. This is not how you do business in a small town, Marcus.

Went in to have my glasses nose piece replaced on glasses I purchased from them less than a year…read moreago and was told that they don't do that contact the manufacturer. What terrible customer service and terrible attitude

Great doctor! Friendly staff! I've been trying to figure out a vision issue and he nailed it when…read moreothers couldn't. They got me in twice when I had scheduled incorrectly. Very grateful!!

Got new glasses a defect is clearly seen by me dizzy when walking from one eye bifocal area is…read morespread on right side halfway in lense was told try a few days to get use to them I'll be there tomorrow to be brushed off again I suppose. Old glasses had no issues getting use to or otherwise very disappointed this time around.

Had an issue and Lesa was quick to fix it! Very grateful for her! The wait is short and it's a…read moreprofessional environment overall.