Our small Strata contracted w Milani for installation of 5 A/C:Heat exchange units. They have been…read moreexcellent to work with...from the Product Consultant to technicians. The tech team have been a 'dream team'. Can't say enough good about them. Professional, thorough, polite, hardworking!, and clean up each day after their work. Also... they assessed our building hot water tank without hesitation while here as we were experiencing hot water changes. They could have said readily, 'time for a new tank' (it's 7 years old). But they took the time to examine and determined that one of the conduction components wasn't working. So instead of thousands for a new tank, we will have a new component for a few hundred dollars. Thank you again Milani (Chris) and tech team!! (Salim and Karandeep) I give Milani 11/10! And full endorsement to others.

Great Company and Great Guys Kristian M…read moreChris W Robin D Sam V Just finished installing our new Heat Pump and Air Conditioning in West Kelowna. Getting ready for 40 degree weather next summer.

september 2025 - I had an emergency call from my tenant for various issues in the house. Lukas…read moreresponded immediately , was on site with in an hour, diagnosed the issue and also made very important suggestions for remediation to avoid further future disasters. He also had to deal with a less than ideal tenant and their lack of hygiene ..... Everythung was clearly communicated, pricing was explained and billed accordingly. I will continue to use Flows Right for all my plumbing requirements .

I needed a water heater replaced and Flows-Right Plumbing Ltd. technicians came to my rescue. I…read morecan honestly say they were very helpful, prompt, knowledgeable, and made sure everything was working perfectly before leaving. I would honestly recommend them to anyone needing plumbing repairs. Penny Hallberg.

thorough, listen and advise, professional workmen, gentlemen, polite…read more will hire them as long as I live.... I also appreciate a yearly service call, do you need this, possibly not but my furnace has been healthy for a veryyyyy long time,

Had my furnace and air conditioner serviced - the service was thorough , professional and the techs…read morewere friendly. booking, scheduling, and service all showed excellent customer service and pride in the job. Will definitely use again!

I called Border to replace a blown water tank. Their estimator Mike was onsite in hours and he…read morearranged everything from that point. Warranty, tank pick up, install, city inspection and Fortis rebate process was all taken care of. They had it replaced and working the next day and it could've been done the same day if Rheem warranty support were open later..(eastern hours). Great service. Thanks Border!!

Our furnace stopped working in -10 degree weather. Called Border and they were able to send someone…read moresame day. Rob Halford arrived on time and analyzed the situation efficiently. He was very personable and explained everything about the problem and the furnace in general. Problem was easily solved and the cost was very fair. Thanks again Rob.

Beware of dealing with MR. ROOTER PLUMBING in West Kelowna! My garden tap was leaking and I…read morecontacted Mr. Rooter to get a quote to fix the leak. They sent Ryan Simpson to stop by on his way home on Friday, May 16th. I have security camera videos showing his time of arrival and departure. As soon as Ryan arrived, we walked to the back of the house and he checked the tap and said that nothing was broken, but he replaced a small part that was bent. He said it was an easy fix and muttered something about $24... which I assumed was the cost of the part. He then sat down on my front steps and pulled out his card reader and I handed him my Credit Card. He then asked me to insert my password, which I did. I asked him for a copy of my bill as I needed to know the amount before I paid. He said he could not give me a copy of the invoice but it would be sent to my computer. I went into the house to see if it had arrived and was shocked not only at the amount charged for a ten minute "easy fix" job but, but, more important, what was written at the bottom of the invoice. On May 16, 2025, at 5:21PM, Mr Rooter Plumbing -noreply+844377@servicetitan.com wrote: "I agree to the initial price of $205.53 as quoted prior to the start of work..." When I checked the time on my computer when the invoice had been sent to me by e-mail, it showed that it had been received on my computer at 5.21 p.m. This proves that the bill was sent to me AFTER PAYMENT WAS PROCESSED. I had NOT agreed to the price of $205.53 PRIOR to start of work! In fact, at no point had I been told what the cost would be! The bill had been received on my computer at 5:21 p.m. as indicated on my computer. Ryan Simpson left my house at 5:21 p.m. as indicated on my security camera, so the payment would have been processed a few minutes earlier, PRIOR to the bill being sent. I immediately went back outside to speak to Ryan Simpson, but he had already left. He had activated my payment BEFORE I had been sent the bill so the statement that "I agree to the initial price of $205.53 as quoted prior to the start of work..." is a blatant lie. I phoned Mr. Rooter right away and left a message to contact me. My phone call was returned the following day and when I complained about not having been given a copy of the bill or told the price before receiving the bill, the woman at Mr Rooter started screaming at me and slammed the phone down.

They installed my hot water tank on top of my main water line that's coming out of the concrete…read morecausing it to grand a hole in it over time flooding my basement when i contacted to owner he of course denied this saying they weren't taking responsibility for it and to basically lawyer up and come after them causing damage to my home over priced below standard practice work with the customer service to match stay far away from them there are so many better options buyer beware

Well...it is 6:57 on Thursday. I first contacted this company on Tuesday...they set up an…read moreappointment for Wednesday at 2:30..then bumped it to 6:00 ish (ok someone was vomitting and they had to replace him..I get that..no sweat I understand...6 ish it is)..tbut then bumped to 'maybe later', then promised early the next day...come the next day (now Thursday ) it started all over again for 1:00, then 3:00...and here I am..now 6:59...and it is officially a no show...Thanks for your consideration of my time...I was polite...I was flexible..but you not only could not keep any of the time frames you promised me...but didn't respect my business enough to call and tell me you simply were not coming. I will be posting this on Facebook...and have no desire to obtain services from you in the future! Thanks for nothing...Barbara

Very Professional. Did the job well, fixed the problems quick. They also go around your house and…read moreinspect all the rest of the plumbing. Sort of like how Mr.Lube checks out other things with your car. I also like mr.lube. I didn't get quotes so I don't know if if their prices were high or low or whatnot, but I feel that they gave good value for the money I paid.

They responded to our call regarding the ac was not working. He was able to recharge the…read morerefridgerant and get us up and running. He is going to quote us on a new ac unit. He was very professional and made my wife feel comfortable.

Fast friendly service, and fair pricing. During our recent -30 degree weather our shower "P trap"…read morefroze up, and the shower wouldn't drain!! "Many" was able to correct problem & make suggestions to prevent the problem from reoccurring. Very happy customer!

We dealt with these people when we did a complete Reno they were excellent. We got our furnace from…read morehere and all our plumbing supplies. They stand behind their work and are honest!