I called Border to replace a blown water tank. Their estimator Mike was onsite in hours and he…read morearranged everything from that point. Warranty, tank pick up, install, city inspection and Fortis rebate process was all taken care of. They had it replaced and working the next day and it could've been done the same day if Rheem warranty support were open later..(eastern hours). Great service. Thanks Border!!

Our furnace stopped working in -10 degree weather. Called Border and they were able to send someone…read moresame day. Rob Halford arrived on time and analyzed the situation efficiently. He was very personable and explained everything about the problem and the furnace in general. Problem was easily solved and the cost was very fair. Thanks again Rob.

Amazing service on Thanksgiving weekend. I needed a leak in toilet fixed and he showed up and had…read moreit fixed in no time - at a super reasonable price too! Highly recommend Driftwell Plumbing!

From the owner: Choose Driftwell Plumbing for fast, reliable service you can count on. We show up on time, fix it…read moreright, and never surprise you with hidden costs. From leaky pipes to hot water tanks and full installs, we handle both residential and commercial plumbing with care and professionalism. Serving the Kelowna and Okanagan, we treat your property like our own and always leave it better than we found it.

september 2025 - I had an emergency call from my tenant for various issues in the house. Lukas…read moreresponded immediately , was on site with in an hour, diagnosed the issue and also made very important suggestions for remediation to avoid further future disasters. He also had to deal with a less than ideal tenant and their lack of hygiene ..... Everythung was clearly communicated, pricing was explained and billed accordingly. I will continue to use Flows Right for all my plumbing requirements .

I needed a water heater replaced and Flows-Right Plumbing Ltd. technicians came to my rescue. I…read morecan honestly say they were very helpful, prompt, knowledgeable, and made sure everything was working perfectly before leaving. I would honestly recommend them to anyone needing plumbing repairs. Penny Hallberg.

thorough, listen and advise, professional workmen, gentlemen, polite…read more will hire them as long as I live.... I also appreciate a yearly service call, do you need this, possibly not but my furnace has been healthy for a veryyyyy long time,

Had my furnace and air conditioner serviced - the service was thorough , professional and the techs…read morewere friendly. booking, scheduling, and service all showed excellent customer service and pride in the job. Will definitely use again!

Feeling Gouged.. I was out of the country and my tenant…read morecalled and the furnace wasn't working. As it was -5, I had them call for after hours. I had to pay $200 for call. That was fine. They came the next day to replace the fan limit switch and pilot assembly. They charged me $1242.00. The service tech was there about 1/2 hours. I wrote to them three times to break down the labour and parts. They ignored me. We got back in mid march and my husband who is a trades person and certified electrician priced out the parts. He priced the switch at $65 and $75 for the pilot assembly. Cost should have been no more than $500 He called them numerous times to get them to explain the inovice. But they did not call back. I only used them because we had put in a new A/C at our house the year before. But now I see many reviews saying the same thing, over pricing and gouging. They knew I couldn't get other quotes, they had me over a barrel.

My wife and I upgraded our furnace, AC and thermostat with Blair Mechanical after purchasing our…read morehome last year. We have had some learning curves as we are new home owners and found that Blair's customer service has been great and their tech Steve has been awesome to deal with. We would highly recommend their services for new and experienced home owner's.

So called at 3:30pm as my 91 year old mothers house had the heat out. Hot water heat so it has a…read moreboiler..... I am familiar with boilers so I knew the pilot light was out.......I tried to relight the pilot light......the thermocouple was shot and need to be replaced....about a $30.00 part. They said it would be a premium I explained it was simply a thermocouple replacement.....the fellow showed up at 4:30......was finished at 5:03. The bill was exactly $1127.70.......I understand if people are called out of there beds or even if the job took a couple hours that people should be paid a bit extra......but this is at least double what is an acceptable price. David Johnston

Worst place in Kelowna to work for hands down the worst place to work for do not work for these…read morepeople and this company you will regret it. Everything is overpriced over gouged and they are not fair with their estimates or how they pay their employees if you think your estimate is off it is it's way off call another place and find out and you'll see how much they overcharge

Fast friendly service, and fair pricing. During our recent -30 degree weather our shower "P trap"…read morefroze up, and the shower wouldn't drain!! "Many" was able to correct problem & make suggestions to prevent the problem from reoccurring. Very happy customer!

During this end of June heat wave he was able to get to me within 24 hours... I so appreciated that…read morehe was right on time and quick and efficient and got the job done... I am now cool again thank you Murray's , you did an awesome job Definitely recommend!!

From the owner: Air conditioning, plumbing & more. Call for a free quote. "Great friendly service. Great price,…read moredone fast!" - Chris G. (Google)

Yes, I agree their customer service could be improved. Our…read morebusiness almost went with them for a system for our corporate office. Overall, they made some good recommendations, but made a really poor recommendation to replace our Smart Board. We had one that we had been using for years, and are still using today. Once they made this recommendation, one that cost $5600 for a new smart board, they would not do the system unless we bought it all. We then found another guy, via the contractor, www.stemic.ca. His price was HALF of theirs, and his service and after install service was excellent. Plus Steve returns calls daily, and NEVER LEAVES A SYSTEM DOWN FOR A WEEK!

Very knowledgable in system design. You'll pay a premium for each component, but you'll get a good…read moreinstallation. They are really busy though, (and that's a good indication of their repeat business) but this will mean longer wait times to get service. I've waited weeks to get a return phone call (which is very frustrating when your system is down), and that's after our sizable install. The good news is, their customer service appears to be improving judging by our last service calls.