When my previous agency was bought out by an East Coast mega-firm, I dropped them. I prefer…read moredealing with local companies and shifted to Auto Saver Plus. That was several years ago. Auto Saver managed that transition smoothly, but I've not had reason to return for help until today when I discovered I had lost my current "proof of insurance" card. Not a good idea to drive around without this proof! So I stopped by their office with my account number, expecting that they would verify the account and contact my carrier for new documents. No! They checked my account and printed the "proof" on the spot. Quickly and efficiently done by very friendly people. It was a wonderful experience. Local is usually best! It's definitely BEST with Auto Saver Plus!

Bianca is the best insurance agent I have ever been to. Ok, so normally I get a refereral to an…read moreinsurance agent or somehow meet them, but I was thinking that I was paying a little more than I am supposed to on my insurance so I figured to call a place called auto "saver plus" insurance to see if there was a possibility to get a better rate. Well Biance went through a list of discounts and agencies to see what fit best for my needs and wouldn't you know it; she was able to get higher coverage and lower my rates by half. Yes it does benefit you to go to someone who does not work on commission because she was literally fishing for discounts. I also got very lucky when I walked into the busienss as it was not busy at all and the same person who had answered the phone, Bianca, was able to help me so I had a great experience. A mysterious auto accident appeared on my record when I was out of town and she actually researched it as I suppose the DMV does make mistakes and she found that it was not me and was able to quote my insurance rate without that accident which I now have to clear up with the DMV to make sure that they don't keep it on my record. She must be a yelper because people don't really go out of their way like that unless they themselves know that you never know who is and who isn't a yelper so you always give the best service you possibly can. Thank you Bianca, you earned this review.

When I decided to take a much needed sabbatical from nursing, Renee assisted me with navigating…read moreCovered CA for appropriate medical insurance coverage at the start of my sabbatical, and again at open enrollment this month. She is knowledgeable, experienced, kind, and professional.

Renee has been so helpful in getting my Medicare advantage plan in place. Gave me information…read moreregarding options and coverage that made it possible for me to make an educated choice for my health insurance plan!!

Very helpful in figuring out the best way to file a claim. I would recommend this business.read more

All of our company vehicles are insured through State Farm and we have been working with Kendra and…read moreher team for nearly a decade. My interactions are primarily with Shelby who is an absolute gem to work with. She is so quick to respond to all my crazy requests, constant need for COI updates for our projects, etc. The entire process is so seamless thanks to Shelby and everyone at Kendra's office. Thank you Shelby and everyone at Kendra Cochran - State Farm for being so efficient, helpful and genuinely nice people! I highly recommend them, you can't go wrong.

I was with Kathy Crim for many years and she was AMAZING. When my account was transferred to…read moreKathy's office, she called and introduced herself and the team. Kathy reached out on a regular basis to check in. ZERO communication from Carmel or her team since Kathy retired. When I reached out to find out what needs to be done to add another person to my policy, it took Carmel's office almost THREE DAYS to return my call. And it gets even worse - on Feb 26, I happened to look at my online account and noticed a car was added to my policy that I don't own and they removed my Accord from my policy. When I called Carmel's office, I was told "Corporate" replaced the vehicle on the policy and there was no record of who completed the transaction. They escalated the change "to corporate". Now almost 9 days later, the car is still on my account and I am being billed on my policy for the new car. WHY I'm even more FRUSTRATED - I called State Farm Customer Service line on March 7th and it turns out that the person who added/issued the policy change to my account was in Carmel's office. The people in her office are covering their mistakes by blaming it on corporate!!!! Thank goodness Customer Service is available. I have ZERO TRUST in what I am being told from Carmel's office!!!

These guys are gawd awful. They literally work against you when it comes to managing your…read morepolicies. I hired them as a favor to my nephew, brought about 6 policies beetween home and auto. Was always a guess whether the policies were active or not. They couldn't manage to just charge me annually. I would not recommend this agent if she were the last agent around.

I'm sure you already know this, but State Farm is not a good neighbor. We have been with them for…read more24 years. We had 4 policies with them: homeowners, two cars, and umbrella. We never made a claim on our homeowner's insurance, but they are dumping us (non-renewal). Furthermore, they are reporting to everyone else that we had a claim in 2020 even though we withdrew it before we they even came out for an inspection. There was never any claim. But they show it as a loss of $0. That makes it even harder for us to find insurance. No other insurance company will take us. We have no choice other than the FAIR plan. We will have to get a DIC policy to cover everything other than fire. State Farm said they were willing to offer us such a policy, but they're only giving us a 5% discount relative to last year's premium. They're excluding the biggest risk factor (fire) and giving us only 5% discount? Fair is going to cost us $6,500. Last year we paid $2,464 for our homeowners insurance. Now State Farm thinks we're going to pay $2,343 for a homeowner's policy that excludes fire, which is by far the biggest risk? I don't think so. We already got a lower quote for a DIC policy from a company that has a better A.M. Best rating than State Farm. We're also looking to take ALL our business elsewhere. (Now they say they're going to take away our multi-line discount because we no longer have homeowners insurance with them. They dumped us!) I don't appreciate being treated this way. State Farm didn't even have the decency to notify us in appropriate manner. They simply sent an email that was written as if we already knew our contract had not been renewed. Our new insurance agent has been much more helpful. She answered all our questions and took the time to think about what might be in our best interest.

I have been with this office since I was 16 and just starting to drive. So that's been 3 decades…read morenow and still going. I absolutely love John's staff. Penny & Nancy are so helpful and easy to get in touch with. I have had all my cars, motorcycles & renter's insurance through them and have never been disappointed with their service. Give them a call and find out for yourself. You will not be disappointed.

Met with James Tuttle the owner to get some clarity as to the increases we have been experiencing…read moreboth in homeowners and car insurance. He was more than helpful and gave us all the time we needed and answered all our questions.

Great service with a speedy response pertaining to any questions about my policy. Budget minded…read morewith the proper coverage I needed.

Mark is very knowledgable about navigating all the Medicare options. He has been very helpful to…read moreus by providing information about all the various Medicare options. He helped us make good choices and has been there to answer questions each year during the enrollment window to be sure that our choice is still the best one for us.

Mark offers a complete overview of insurance options with the clients best interest always first…read more He is very knowledgeable in seniors and veterans special needs. Mark has helped my husband and I make the complicated decisions about our health insurance more than once and we highly recommend him.

Eddie Sandoval State Farm insurance Agency has jeopardized my daughter's home investment instead of…read moreprotecting it, but he gladly took her and her fiancé's money. My daughter and her fiancé recently just bought a house near Eddie Sandoval's State Farm Agency. This young couple were very thorough and had three inspections done including a specific roof inspection (also one done by the seller). Eddie Sandoval State Farm agency took their money for home insurance and neglected to ask if they had roof inspections. Instead they hired someone to drive by to inspect the roof without ever going on the roof. Just weeks after this young couple closed on their home, Eddie's agency said they will stop insuring their home in less than one month if they don't replace their roof, despite this couple having two professional and very recent inspections done; both indicating that the roof has year's of life left. Worse yet, when I spoke to Eddie and his agent, I found both completely in cya mode and lacking any empathy or willingness to even give them more time to sort things out. I have never seen any company treat a paying customer so badly. Shocking. They told me they don't have the authority to help, yet when I called state farm corporate, they told me that the local agency has the most power.

Seems Eddie doesn't read his return mail. And after 2 steady years of asking him to stop mailing…read morebogus and overpriced insurance rates to my home (with someone else's name on the correspondence), he continues to send the same information I've asked him to stop mailing.