Have you ever fallen into the weird dark side of YouTube and spent hours watching videos you…read morewouldn't have watched otherwise? I was watching a Buzzfeed video and stumbled upon an ear wax extraction video and the dark hole began. There's something really satisfying (albeit gross) watching ear wax being removed from people's ears. I was always interested in getting it done, but I thought it was too expensive and didn't think I needed it done. BOY WAS I WRONG. For the past week and a half, my right ear was super clogged and it was really hard to hear out of that ear. Usually, if I leave it alone, the problem resolves within a couple of days, but unfortunately it seemed like it was getting worse. I tried using ear wax softeners, but that didn't really clear up the problem either. I was tired on not hearing clearly and felt like I was annoying people by asking them to repeat things over and over, so I decided to finally bite the bullet and get my ear wax removed professionally. I sent a request for information about their services on Sunday night and received a phone call from their office on Monday morning. Super prompt service! I was able to schedule an appointment for the next day (today). Insurance doesn't cover ear wax removal, but the prices are very very reasonable. It only costs $30/ear but the results are well worth it. The doctor will take a look to see whether you have to do both ears or not. Although I was only having trouble hearing out of my right ear, I decided to get both ears done because I was already doing one ear - why not do both? The process was relatively quick - less than an hour to clean out both ears. The doctor explained the process beforehand and made sure I was comfortable the whole time. It is a little uncomfortable with the suction so close to your ear, but it's surprisingly very therapeutic in a weird way hearing the ear wax being extracted. As soon as she removed the ear wax from my right ear, I could instantly hear better and a whole new world opened up. After she removed the left ear, everything sounds 10x clearer and I'm disappointed I didn't do this earlier! Even though I wasn't having problems with my left ear, it was surprising (and really gross) to see how much old ear wax was in my ear. I'm not sure how I could even hear with all that junk in my ear. I highly recommend everyone to get your ear wax professional removed at least once if you can. I can hear things so much better now (it's actually jarring how loud things are now) and it's relatively inexpensive considering the benefits that come with it.

I was very pleased to find out about this practice yesterday and was able to be seen today to…read moreremove impacted ear wax in both ears. The whole process of becoming a new patient, the online forms, and the cheerful welcome by Brandi at the front desk made for a great first impression. Dr. Ali in the Decatur office is terrific: he very patiently, skillfully performed what can often be an irritating, anxiety-laden procedure using micro-suction and water flushes - he did a thorough job with minimal discomfort. I appreciated his questions, comments and instructions as he was both warm and kind. I will go back when this procedure is needed again and would definitely consider AHA for any other hearing-related needs. I'm a very satisfied patient - thank you!

Dr. Wynans is the best. Really takes the time to get the hearing aid and adjustments you need.read more

My family and I have received impeccable service from Dr. Maria Wynens, and will continue to seek…read moreout her care. Over the course of a thorough initial hearing evaluation and several follow-up appointments to fit and trouble-shoot hearing aids, Dr. Wynens has listened carefully, explained and reiterated important and helpful information, and addressed our many concerns--all while fielding English-as-a-second-language and hearing difficulties. Setting up appointments is simple, and Dr. Wynens is easy to reach via text for any questions or concerns. She is professional, upbeat, nice, and genuinely caring. Office location is easy to navigate, with a clean and easily accessible space. In all, I cannot be more pleased with Dr. Wynens and her care; she is highly, highly recommended.

Chelsea is passionate about her work and it showed during my hearing assessment visit. Thankfully,…read moremy hearing is fine, but I highly recommend the business. Professional, clean, and efficient.

The Optimal Team of Leslie and Shelley are unmatched in customer service and professionalism, in…read morethe nicest ways. Leslie knows the best day of the week and time for my follow up appointments, she is always timely reminding me of my appointments. Shelley Walz is an outstanding audiologist and provides continuing service to insure my hearing aids are meeting my needs by providing Optimal Hearing.

Jeff is very knowledgeable, kind, as well as both friendly & professional. If you are having…read moretrouble with your hearing aids, this is the place. A+ service.

I was referred by a friend and was very happy with my experience with Jeff @ Decatur Hearing Aid…read moreService! Jeff is very patience in listening to my concerns and answering all my questions. There were times I had to have him to repeat because I couldn't hear him clear. He was very understanding and I didn't feel any pressure from him. He cares about his patients! I highly recommend seeing Jeff!!

Dr Hewitt is a compassionate wonderful person who is very in tune to her patients and does her very…read morebest to take the best possible care of them. I have been visiting her for a long time now and have never had such a positive experience from an extremely competent doctor who really listens to her patients

Patty the actual provider is fine, but the office staff is rude and needs coaching in customer…read moreservice, a concept with which she is unfamiliar. I made an appointment on January 18th for Febrary 2nd to pick up my hearing aid. I received a confirmation text with the date and time. When I arrived, having paid $27 for my ride share to get there and looking at a similar amount to get home, "Courtney" informed me that the provider was not there and that I had made a mistake about the date. I tried to show her the cofirming text message and she threatened to call security. She told me that [I] needed to write down the correct appointment date this time. I would not have rescheduled with this location if I could have avoided it, but they have my hearing aid.

After 25 years of wearing hearing aids, i finally found the best product and the best provider, a…read moreperson who wants you to have the best best product, which is Her and a great set of hearing aids. I tell all of my friends, she is best!

my son genius was going to get a mri and my patient care tech ms.cynthia went above and beyond to…read morehelp me adjust to the process. no matter how strong a parent is for their child or children, seeing going to the doctor and waiting on the outcomes of your childa health could stress you out a little. i had the best care team since bringing my son here!! i love the interactions with the nurse and doctors. i love how they took all of my concerns serious. i had no issue with getting him appointments or medication if needed. when i leave messages i always get a reasonable response.

I really appreciate the team of doctors and nurses that helped support my family this past week…read more You all have really rallied my family together at this difficult time. You all were patient, informative, and most of all kind. We really needed that, and the world is indeed in need of that more as well. We are beyond grateful for the diligent care you gave to us.