Great response time and polite. Had a wooden fence installed at my home. They offer a warranty and…read morestrive to keep in touch throughout and even after the project has been completed. Thank you SP for your attention to my project.

My old wooden fence was well past its prime, and I knew I wanted to upgrade to vinyl. After…read moreposting the project on Yelp, SP Fence came up as the most highly rated...and I can see why. One word: service. We experienced a couple of setbacks, but Val and Olga were always prompt with a genuine response. At the end of the day, mistakes happen. Taking ownership and fixing them is what sets you apart, and the SP Fence team definitely hit it out of the park there. The new fence looks amazing, the crew were efficient and courteous, and I would happily suggest SP to everyone for their next fence project!

Roger and team did a great job on our deck install. We bid out to a half dozen companies and Ozone…read moreworked closely with us to adjust materials, design, and stay within our budget. The quality of work and communication through the project was excellent. Highly recommend.

These guys were awesome, the stairs to my pool look fantastic and everyone was so nice. They even…read moreput my swing back up before they left. I would Definitely recommend them for your projects.

Great company. Wendell and Fred are the best. They were efficient, super nice and I am happy with…read moretheir work. Thank you!!

Wendell, Fred, and Jerry were outstanding: professional, communicative, thorough, and polite. They…read morereplaced the drywall in an area on the ceiling above my garage door, and even though it's an area that's hardly ever seen, they made it look brand new and melded it seamlessly with the surrounding drywall. I could not be more appreciative.

This company refused to complete our three 3d renderings because we were so disappointed, shocked,…read moreand had safety concerns about the first rendering. Kristen, the wife of the owner, became belligerent, threatening us with a lawsuit if we reviewed them. They have only done one rendering, refusing to comply with a signed contract to complete the next two that are in the contract. They also refuse to reimburse any of the $699 we paid, even though they refuse to complete what was agreed upon in the signed contract. The BBB took this complaint, but as this company has done with the other complaints, they refuse to respond. I would stay clear of this company. The first rendering did not have proper posts that would even support the deck we wanted built. It looked like a kid did the rendering and they said it was because it was the first one. Well, I expected the first one to knock us off our feet since it was $699 and that it would only need a few tweaks. Instead it raised red flags. They should have been embarrassed to send it to us. Also, need to mention that Kristen inflates the price unjustifiably. Also wanted to note that it is not illegal to write a review of a company.

I have to question the positive reviews of Decked Out Builders LLC and here is why:…read more First, reviews are very short with at most a few sentences, there is no detail. Second, reviews are brimming over with superlatives like "very responsive", "amazing company", "could not be happier", "transforming our old deck into a masterpiece!", "They pride themselves in QUALITY work and it shows!" (notice the exclamation points for grandiosity). The "reviews" are a bit too positive to reflect the real world. NOTE that "could not be happier" vernacular was used in 2 reviews - Brian W. Oct 5, 2022 (San Francisco ? ? ?), and Jennifer B May 22, 2022 - which is pretty suspicious, perhaps written by Kristen Miller Bull Valley IL. Third, statements totally contradict my experience, like "Kristen and Tony were very responsive in answering all of our questions" where my experience was the exact opposite. "The entire process was smooth", while our reality was opposite because it was like pulling teeth with Kristen, "Incredibly helpful in making design choices", which is the real world means very high-priced add-ons that empty your wallet. Fourth, the "rah, rah" statements like "Don't hesitate and call Decked Out Builders for your next home project." which are over the top. and once again, use of the same vernacular by another "review" which said "Don't hesitate to call them!" Jennifer B who used the same vernacular as Mike R. NOTE: Through use of repetitive comments it appears that Brian W, Jennifer B, and Mike R are likely all the same person, or written by one. A scam has been presented to Yelp by one person impersonating others for the purpose of pumping up the reviews. Even if it occurred on 3 different accounts the writing was by one person. No company gets all positive reviews because that doesn't reflect society.

Victor was very patient he made sure to repeat what I had said so we were both on the same page as…read morefar as what I wanted. Excellent bedside manner. L OL

This has certainly been a novel way to get estimates for my project. Carlos was polite, respectful…read moreand thorough. He answered all my questions. I look forward to seeing how this way works for doing my project. I know if I have any further questions, i can always contact Carlos. It's good to be dealing with one person throughout instead of multiple people.

Their claim is : "We specialize in customer satisfaction", and they delivered 100% satisfaction…read more Carlos is a great guy - building a nice business. Very customer focused. FAST, FRIENDLY service at a competitive price! I would HIGHLY recommend Carlos. He installed a 60' aluminum fence within 3-4 hours, including tearing out the old decaying wooden fence. He cleaned up everything - spotless! I'm hoping he can do a paver repair project he can do for me! Peter R Fox River Grove, IL.

From the owner: We specialize in customer satisfaction.read more