I got my fence installed a year or so ago. They use pipe in post so it lasts a long time…read more My fence was installed quickly, and they even cut the cement tiles that I had as paving stones to fit back where they went. I also needed the width of the gate widened because originally they made the opening too narrow, so they were able to widen the opening before the rest of the fence was installed. I appreciate them checking with me halfway through the project. A few weeks ago one of the posts was failing I put in a warranty claim. They came out quickly and replaced it. I am impressed they stood by their warranty. Amazing service and a great company to work with.

We contacted Cool Cat Fence after being impressed by their Google reviews and marketing, which…read moreheavily emphasize a simple, transparent, and stress-free experience. Unfortunately, our experience was the exact opposite from start to finish. Our scheduled appointment time came and went without any communication from the company. We ultimately had to make multiple calls and send multiple texts just to determine whether our appointment was still happening. After being told the appointment would need to be rescheduled, we continued trying to get answers and eventually heard from Jared, who informed us he was driving from Maple Valley and would be coming to our appointment. The estimate presentation itself had some positives. We appreciated being able to see the fence design and pricing breakdown on the iPad in real time, which helped us better understand the project and costs. However, the biggest issue arose when we later realized we had apparently signed a contract and authorized a $6,000 deposit, despite repeatedly and very clearly communicating that we were still gathering estimates from multiple contractors and were not prepared to make a decision that day. At no point did we believe we were entering into a binding agreement. We believed we were reviewing an estimate and discussing options. When we requested that the contract be canceled, a discount was immediately offered in an apparent effort to keep the sale. We also found it concerning that after a discount was discussed, the revised quote still reflected the original pricing. What stood out most throughout this process was how often we felt we had to advocate for ourselves. We had to chase down communication regarding the appointment, question what we had signed, request cancellation, and specifically ask for written confirmation of the cancellation and refund. At nearly every step, it felt like the burden was on us to get clear answers. After this experience, we met with another fencing company whose representative had previously worked for Cool Cat Fence. During our conversation, he stated that many of the company's sales and business tactics were very deliberate, very intentional, and specifically designed to pressure customers into making decisions on the spot. He explained that he ultimately chose to leave because he personally did not feel comfortable with the tactics being used and did not want to continue being associated with that approach. After our own experience, that information was difficult to ignore. We were also surprised to find reviews from customers alleging that the company offered incentives, discounts, or other compensation in exchange for removing or changing negative reviews. Prospective customers should take the time to read through reviews carefully and draw their own conclusions. I also sent a detailed email directly to management outlining our concerns in the hope that the feedback would help improve the customer experience for future customers. Despite receiving the manager's email address directly and sending that feedback, I never received any response. The contract was ultimately canceled and our deposit was refunded, which was the outcome we had requested immediately after we realized Jared was trying to take advantage of us. The entire experience left us frustrated, anxious, and upset about what had happened. Do not believe all these 5 star reviews. Based on our experience, we do not believe this company can be trusted.

Optima did an excellent job on our fence!…read more We received four quotes for our project, and Optima was the most reasonably priced. Elijah walked us through the different cedar and post options, which was very helpful. When our neighbors expressed interest in having part of their fence done as well, Elijah was happy to meet with them promptly to provide a quote. Andreii was extremely communicative and kept us updated throughout the project. They completed our fence (including our neighbor's portion) in just 2.5 days. Our fence required some shrubs to be trimmed, which they handled as well for no extra cost. They did a great job cleaning up afterward. We were thoroughly impressed with the quality of the work and the overall experience. Highly recommend Optima!

After initial reach out, George promptly visited and drafted up a quote to remove and replace the…read morebroken fence between the neighbors yard and our own. We were able to schedule in a timeframe that worked for us. The crew got the job done quickly and the end result is beautiful. Davyd was great to work with throughout the construction. Once it's in our budget again, we'd love to have Optima back to do other areas of the fence around the yard.

We had a fantastic experience with Alien Fence. Ivan, the owner, was communicative throughout the…read moreentire process and very fair with pricing. He was straightforward, responsive, and made everything easy from start to finish. The two installers did an excellent job -- especially considering the tricky slope in our yard. They handled it with real skill and attention to detail, and the finished fence looks incredibly clean and aesthetically pleasing. It's clear they take pride in their work. We're so happy with how everything turned out that we're already having them come back for another project. We highly recommend them to anyone looking for quality fencing done right!

I reached out to a few fence companies and heard back from Ivan at Alien Fence within around 20min…read more He was out to provide an estimate the same day and scheduled construction shortly after. His team was super helpful and asked several questions regarding preferences for the construction and factored in a previous issue with the old fence, which had been routed close to a growing tree and started leaning as a result. They came in the rain and finished a pretty long run within the same day, and it looks great! Both neighbors on either side of the fence have asked for contact info to get their fences replaced after seeing the finished work! Alien Fence will be my go-to company for any future work. I would highly recommend based on quality of work, attention to detail, and some of the best communication and response time I've received on contract work!

I couldn't be happier with my experience with Neighborly Fence. The quote came in very quickly and…read morebeat the other 2 competitive bids. The installation did an excellent job and the fence looks great. I would recommend them without hesitation.

Never got that far to even schedule an estimate. But, they were pleasant and fast on response.read more

Can't believe I didn't write a review earlier. We were really happy with a new fence they…read moreconstructed for us. Their bid was well below several others we received--and included painting which others did not. Their work was high quality and efficient. They cleaned everything up after they were done. Over a year later it still looked great. Such a good value, you should at least get a bid from them.

I loved this person, he did an amazing I loved the work he did--clean and tidy.and very punctualread more

PNW Permaculture rebuilt a large section of my fence, repaired a gate, and built a new patio deck,…read moreand I'm very happy with the results. They were helpful during the design process, easy to communicate with, and reliable about showing up when scheduled. The deck is solid, well built, and looks great. Pricing felt very fair for the quality of work. I'd definitely recommend them.

Adam and team built a 100 foot fence on one side of my property. I appreciated the clear…read morecommunication and the extra mile they went to honor the many little requests I made - specifically helping to custom cut fence boards around each post and finding a lumber yard that supplied good quality cedar fence boards. I am incredibly detail oriented and he and his team were very accommodating.

These guys are a solid business and very easy to communicate with. A portion of my backyard fence…read morewas knocked over because of strong winds one evening. They were able to book me the earliest appointment, two days after the incident. They showed up to my place on time and in the cold snow! They charged a reasonable price compared to other bigger businesses within the area. I will definitely work with Dennis and Alex for future fence work.

I would highly recommend using NW Premier Fence if you are in the market for a fence. Alex (the…read moreowner) is very easy to work with. The product is high quality and the prices are reasonable for a brand new fence. They did beautiful work and we are so happy with the result!!! Thank you to Alex and his team for all of their hard work. We appreciate everything and the dogs love running around their yard!!!

My wife and I could not be happier with the construction quality and design of a custom metal…read morerailing we just had installed on a stepped sidewalk approaching our home's entrance. My expectations were exceeded, as this railing a definitely a notch above any of the typical iron railings seen on most properties. Moreover, Brandon was very receptive my design preferences and easy to work with. I highly recommend AC Custom Metal Work.

I had a really good experience getting indoor and outdoor railings with AC Custom Metal Work…read more From start to finish the team was very quick and responsive. They answered all my questions, and came back with a reasonable quote and very quick lead time for production. Railings were installed with care and great attention to detail. The end product was high quality and exactly what I was hoping for! Highly recommended and a pleasure doing business with.