ROI is top tier when it comes to customer service. Chris sets the bar with a smile. Great service…read moreis an awesome match for a top tier company.

We got a great deal on our new siding and ROI did a fantastic job! It was time to replace our super…read moreold siding and the sales process was fair and we did not feel pressured at all. We got a great deal and I recommend using ROI for your next project. The construction team was great and even though the project took a little longer then expected it was still done promptly. There was a slight delay because they found old asbestos siding and that needed to be removed. Our project coordinator Brooke was very nice and helped everything run smoothly.

We worked with [the original?] Sam on several separate projects after a recommendation when we…read morelived in 21286 a some years ago, and were incredibly pleased with the whole process - sales meeting/discussion, pricing, scheduling, installation service, follow-up, and results. We recently had some questions about the work and contacted the company, only to find that the Sam we knew had sadly passed. The new owners (Sam's children) seem to be just as qualified, caring, friendly, and eager to support customers. I can only guess they have the same ethic, and would highly recommend the company. They originally provided exactly the service requested, great quality, and value. I predict the next generation will continue to do so.

Like the previous review, I also worked with the owner in 2007 to have all my windows and siding…read morereplace. It went well. I like the windows, but the screens are deteriorating and I wanted the screens fixed (re-scree-ed). No more than 6 screen. They took a week to get back to me but only after I called. 100 bucks a screen despite a "Lifetime No Gimmick Warranty" on the windows. They said the screens are old- not covered. Apparently they don't understand the concept of "Lifetime" Anyway, the current owner won't even talk to me. A signed letter from Mr Sam Hammaker makes no difference. I guess he's no longer around. I wouldn't do business with this company but if you do, don't count on any warranty On more thing, the written response to me said that "no warranty was given" back in 2007. Anyone who wants to see the signed letter from Mr Hammaker or the big whole page "Lifetime No Gimmick Warranty" I would be happy to send a picture of both.

Great windows, locally made in MD A little too pricey for…read moremy area. If we had a600 thousand dollar house I'd probably get them.

Despite the setbacks, the installers were professional and the finished door looks very nice. Once…read morethe installation was finally completed correctly, the quality of the product itself met my expectations. However, the overall process was far more stressful than it should have been. My original appointment was scheduled back in February, but no one showed up, and when I called, I was told the appointment was not even in the system so they had to rescehdule. Then on installation day, the crew arrived with the wrong size and wrong color door, which delayed the installation and caused me to miss work. Communication throughout the process was slow, and I had to repeatedly call and request escalation before receiving consistent updates. Ironically, communication became much quicker when it came time to collect the final payment. While compensation was eventually offered, it felt like the minimum possible amount considering the inconvenience and lost time involved. In the end, the final product turned out well, but the scheduling, communication, and ordering issues made the experience frustrating overall.

I called for a window repair. They were able to fix it the same day. The technician was friendly…read moreand fast. The price was affordable. They are now my go to window people.

Hodges Window & Glass is the company to go to for your glass needs! From the start, they provided a…read moregreat quote, excellent customer service, and were extremely communicative with regards to the custom glass we wanted and the delivery. The delivery itself was more challenging than expected, and both 10-feet sheets of glass needed to be taken up 4 flights of stairs as opposed to the elevator. The Hodges team (Bob, Matt, and John) assessed the situation right away, figured out a plan, and was extremely careful and cautious while handling the glass through the stairwell. Once in the desired space, they cleaned up the glass and carefully put it in place. What impressed me most was their attention to detail and commitment to delivering outstanding results. They worked tirelessly to ensure the glass was delivered safely and carefully, and truly exceeded all of our expectations. I highly recommend Hodges Window & Glass to anyone in need of high-quality glass products and exceptional service. They are the best in the business!

Quality is great Terry is atop notch guy…read more Very trust worthy Work is always well done

They replaced our roof a couple of years ago. The job was done exactly as we were told. It was…read morecompleted as scheduled and the install and cleanup were excellent. We later needed a new front storm door. My wife immediately said to call Sage Home Improvement. We did. The price was right and again the install and clean up were excellent. We are talking about getting new windows in the near future. They will be our first call.

Great service, I live in a high rise condo in Baltimore and they worked through the permit process…read moreand my draconian condo rules. They now what they are doing.

I recently had all my windows replaced by Ray Novak and his team, Adam and Mike. Everything went…read moregreat. Very prompt in the appointments and thorough in their work. I couldn't ask for better. Highly recommended.

The technicians who cleaned our gutters were professional, polite, knowledgeable and responsive i…read morewould recommend Isian Glenn and Marcis Newby if you need this work done.

I am so happy with my new windows, and especially with my new sliding glass door installed my…read moreAmerican Home Contractors last week. For the first time I realize I had been hearing a fair amount of outside noise (which I'd apparently gotten used to), because these windows/doors are soundproof; now I don't hear anything at all from outside! And even better, the windows are easy to open, and my sliding glass doors actually slide well in the track, and are not shaking and drafty when it's windy outside -- major improvements from my old, builder-grade, 20+ year-old windows/sliding door. Further, the service crew was excellent -- careful, kind, professional, efficient, and they cleaned up everything afterwards. Roger, the foreman, has been doing this work for almost 30 years, and Jose, who single-handedly carried in/out the windows/doors, has been doing this work for 10+ years. I didn't get the name of the quiet third service person who was mostly outside and on the ladders, also very efficient. fyi, they did mention that working on the 4th floor of our condos from ladders was a bit more challenging as the original builder-grade windows had been made to fit by being packed/taped in place from the outside, which necessitated them having to actually break some of the glass to be able to pull the old windows out. But they did it - and did it well. Finally, Shaun, the project manager who gave me my estimate and oversaw the project from estimate, HOA approval process, to completion, was great. Highly recommended.