Not sure how big boy was able to review a place he never lived in. Also, nicely decorated? Um,…read morethat's pretty much up to the person doing the decorating. What a tw*t. I find the place to be great. Yes there have been some maintenance issues but that's to be had given the newness of the building. Modern finishes and fittings. In unit W/D. Nice hardwoods. Bosch stainless steel appliances. ROOF DECK! Secure underground parking. Sure it's in the Civic Center, but the same place in any other neighborhood (Like Hayes Valley, SOMA or the Mish) would be more expensive. Hey George S. don't live here! Don't even bother coming to visit!

Do not live here. My…read morebest friend lives here and I come over all the time to visit... but I am no longer tempted to even visit him until he moves out and stops complaining about how bad it is. - Vents in each apartment constantly pour in cold air to the living room. - The management company ignore emails about fixing problems. - There is no phone reception in the apartments. Not the management's fault but sort of inconvenient. - Elevators are always broken. I was visiting once and met a resident who was stuck in one, the call button didn't work and managed to escape after hours by sliding a note under the door of the elevator, and the management never replied with an apology. - Crackheads live in the alleyway outside and constantly block the driveway. Other than that the apartments are great....nicely decorated.... so I guess if the management ever changes it could be OK.

Wonderful people to meet! They are a very warm and charismatic couple that are helpful and good at…read morewhat they do. They know how to give quality service.

This company put something on my credit report and it was paid to another collection company. Mind…read moreyou this was an online account I could not find from 20 years ago? Perfect example of all talk and no action! Zero stars!

Unsolicited mail from their office! It is distressing to get unsolicited mail regarding real…read moreestate. I didn't reach out. I didn't call them! I did not request their service! Someone's home is a place of comfort and peace! But it is just a business to them. It is very disappointing.

Horrible property management. We've reported a leaking to their maintenance team back in 2025 and…read morethey have t done anything about it. We will have to call the city and make this a complaint. This property is good to increase the rent, but doesn't care for their tenants. Really ungrateful people.

Michelle helped us buy our first house and she was perfect for it. We were total beginners and she…read morehelped us every step of the way, from narrowing down our choices to choosing and working with lenders to writing an offer and navigating the complicated world of Bay Area real estate. We had lots of questions and she answered quickly and thoroughly. Her local knowledge was also very helpful, as she knew a great deal about each neighborhood we looked in. We found a house we were happy with quickly with Michelle and navigated the process successfully at a price we were comfortable with. She had all the knowledge we needed and did not put any pressure on us, which is what we were looking for.

Absolutely great experience working with Michelle. She guided us through the process of buying our…read morefirst home in San Francisco 20 years ago. Extremely hard working with great insight into the buying process and advice on financing the home. More recently, she helped us prepare our home in Bernal for sale. Timely advice on improvements prior to the sale, including coordinating repairs and staging. Always available and her insight and experience was invaluable. And just a great person to be around.

I've worked with Scott twice and I found him to be a smart and tenacious advocate for his clients…read more He always made time to answer my questions and make sure I understood before taking any action on my behalf. I've referred friends to him since and they've been happy as well. Highly recommended!

We worked with Scott during our search for a home in San Francisco. I cannot emphasize enough how…read morehelpful, friendly, and knowledgeable he was throughout the process. Scott demonstrated a deep understanding of the San Francisco market, providing us with valuable insights and guiding us in making informed decisions. His professionalism, patience, and willingness to go the extra mile made our experience enjoyable and stress-free. We highly recommend Scott to anyone seeking a real estate agent in the Bay Area.

My wife and I live in their apartment in South SF for almost 5 years. I don't think we have any…read morecomplain so far. (knock on wood) The move-in was quick and easy. Kira was thorough and helpful with the paperwork via email and phone. Since we had a long drive to South SF that night with traffic, we let Jeff know before hand and he actually stayed and waited for us past midnight to give us the keys and show us around inside the apartment! He had been waiting outside and one cop came and asked to check his paperwork... but he was still waiting for us until the end. I decided to write this review because more than 4-5 times I requested some things to be fixed and the next day they sent Jeff or some one else to go to look at and actually fix it. So in this review, I will mention about the good service Kira and Jeff provided to our family during the last 5 years staying here. From the tree branches getting low on top of my car (parking outside of the garage), to the sprinklers spraying kind of on to my car, they are quick to be resolved. I appreciated when I told Jeff about the sprinklers (when he happened to be there), he mentioned that the responsibility to fix these belong to the water or garden guys or something, but he just went ahead and adjust them for us. Light sockets, electric stove were fixed promptly when I requested too. The last thing got fixed (last month) was the garage door cable. I emailed Kira about it and she replied me promptly that she will send someone to look at it in the morning, and they came. Kira was very professional in solving things. She emailed me again and let me know that the maintenance guys will need another day to fix it. They promise and they deliver. I do appreciate businesses like this one. I talked to Kira multiple times before on the phone and in person. She is a very friendly, down to earth and helpful person - yet professional and responsible in what she does. I really do not like the review above which mentions Jeff as creepy - not one bit. How mean can you be saying something like that? Jeff is a such nice guy. Talk to him, (try remote controlled airplanes.) He is responsible, careful and technical in his line of work. I believe what you put out is what you get back so try to be nice to others and see if that will change your world for the better.

Be careful booking with this company. I set up an apartment tour three days in advance and it was…read morecanceled the same day of the appointment (within an hour of the appointment). When I called to ask why, Shanna said it was up to her boss and that I did not meet the income qualification. I asked her if she was sure since I make 2.5 times the rent (I wanted to under the denial so if I see their company listing another apartment I could understand their requirements. She interrupted me and stated she was not arguing and hung up the phone. Terrible customer service.

This review is for B&T property management company…read more I-had an absolutely terrible experience with Brick & Timber Property Management, and I would strongly advise anyone considering renting from them to think twice. Their lack of professionalism, disregard for tenant concerns, and questionable business practices made what should have been a simple move a complete nightmare! I was set to move into a new unit, paid all deposits, signed on the dotted line--only to discover during the new apartment walk through that the buildings only passenger elevator was completely nonfunctional, and it had been since 2023. With absolutely no plan to repair the 'elevator anytime soon, their advice in the meantime is to use a freight elevator! A lift that has no encompassing 4 walls as you move floor to floor, make the wrong move and someone could fall into a crack on the sides and be crushed or god forbid, get caught between the freight elevator floor and the side wall ,it's dangerous. It's either that or walk up the nearly 50 stairs to get to the 4th floor.. That was their recommendation to me when I brought the important concern to their attention, they had no desire to hear about the elevator situation and when I asked two to four different individuals for any kind of update on the elevator repair status , that inquiry was met every time with absolute silence. They have no accountability to anything that may negatively impact you as their tenant-- directly or indirectly caused by their actions , When I rightfully requested my security deposit back, they initially refused, only relenting when I had to remind them of San Francisco's tenant protection laws. Their unwillingness to abide by standard legal procedures and their attempt to withhold funds that were rightfully mine is unacceptable and speaks volumes about how they operate. They only add insult to injury when they deny the tenants monetary benefits return when the move falls through due to B&T mlack of efforts in repairs to an important part of a living space. Then when i rightfully identify the concern as the reason for requesting a void of lease due to non disclosure of non functional lift before signing, once again they are unreasonable and they refuse to acknowledge the obvious example of non transparency on their part and now again you must waste additional time creating email after email offering lawful information supporting my request to void the lease based on the facts pertaining to the situation at hand and that's not my job, but you must with this company as they don't manage according to the law.. As a result , it's tiresome- Please save yourself the stress and hassle- don't walk to the nearest exit, RUN. The only saving grace in this entire experience was the individual building managers--both at the unit I was leaving and the one I was supposed to move into. If it weren't for them, this company would be completely awful, 100% hands down. They got incredibly lucky to have a few competent people on the ground keeping things together. But as for Brick & Timber's internal management and some of its associates, Absolutely atrocious treatment --zero accountability , tone deaf and unreasonable seemingly indifferent to tenants' rights and experiences. This entire experience was riddled with mismanagement, poor communication, and again a complete lack of accountability. I would not trust Brick & Timber with my living situation again, and I strongly urge others to avoid them if they value transparency, professionalism, and basic tenant rights. There are far better property management companies out there--don't make the mistake of renting from this company

We have been working with Brick and Timber Property Management for over a year. We have a great…read morerelationship with Patricia Prado, as she is a great communicator and she is reliable when we call. She has always resolved all issues. We highly recommend this property management company. National Response Team

Buying a house in the peninsula isn't easy... with crazy prices, fast turnaround times and…read moreconstantly changing inventory, it's so hard to keep up with all the chaos while staying motivated. We were also very picky about picking a realtor, and interviewed many people in the area to find someone with the right experience and personality. We were referred to Denise by a family friend and wow- she made this whole process seamless. We went from almost giving up on getting everything we wanted - a nice neighborhood, 3+ rooms, not break the bank, good schools... but we were able to get that and MORE all within our budget! We were able to close on the VERY FIRST offer we put in within 30 days of our first conversation with her. One of the BEST things about working with this team (outside of their amazing work ethic), is the connections they have. From off market showings to having a direct line to a rolodex of contractors, we felt so lucky to have access to everyone we needed - from electricians to architects to sellers agents. Everyone has been great to work with, and she's constantly been in touch with us even after closing on the home. Denise said to us "I do this because I love doing it" multiple times during this process. It really does make a difference to have an agent that loves what they do. She was made for this industry and I can't say enough good things about her. And I'm always for more girl power!! Stop your search for an agent right now, and give the Laugesen team a call ASAP!

I can't say enough great things about Denise. She's a very kind person who genuinely cares and took…read morethe time to fully understand my needs. Although this was not my first time selling a house, this was my first time by myself since I lost my husband. Denise went above and beyond by walking me through every step of the process, made sure I was aware of every detail and truly made this easy and painless for me. I am so grateful to have had the opportunity to work with her and couldn't image going through this without her. Denise's expertise runs deep and her network runs wide. Her, along with her team of contractors and designers helped me to sell my house in an efficient and timely manner. Not to mention, we stayed on schedule and on budget. She is savvy about real estate and she listens to her clients because she truly cares. She is passionate about what she does and it shows because she is good at what she does. Thank you, Denise! I can't wait to work with her again.