I recently purchased a Lexus and took it to Lexus of Bellevue for service. Juan Pablo Salazar is…read morethe BEST Service Consultant I've worked with. He's extremely knowledgeable and gave me many tips on how to avoid costly repairs/service. I will caution everyone that their AI-generated person that answers the Service Dept. calls is a pain! I hate it and I spoke with other customers that feel the same way. Why can't a "REAL" person help with scheduling service appointments?

I stopped by Lexus of Bellevue during the Lexus December to Remember sales event after seeing a car…read moreonline that I wanted to test drive. I had already done my homework and knew exactly what I wanted, the features that mattered, and the price range that made sense. I was not there to waste anyone's time, and I appreciated that they were not looking to waste mine either. Their one person one price approach creates a very straightforward and customer focused experience without any haggling or being passed around. Eric reached out to me right away after my online inquiry and gave me a call so we could set up a time for me to come in. Meeting him in person confirmed how great he is to work with. He is friendly, knowledgeable, and genuinely invested in helping customers find the right fit. The car I test drove was nice, but it was missing a few must have features. Since I have had a long relationship with O'Brien Auto Group, I asked if they could locate a similar model in a different color. They found one, but it still did not have everything I was looking for. I was getting ready to wrap up when Eric suggested we take a look at the vehicles that were currently being shipped from Japan. Sedans are not in high demand these days, so only a few were coming in. Four total. Two had already been claimed. Out of the remaining two, one had every feature I wanted. That was the moment I knew it was the right choice. I asked how much I could put on a credit card because earning points is always a priority. I placed the deposit and waited for the car to arrive from the port. Once it arrived, the dealership handled everything including detailing, preparation, and paperwork. The signing process was quick, easy, and completely seamless. A huge thank you to Eric N, Andy, and the entire Lexus of Bellevue and O'Brien Auto Group team for helping me secure one of the last Lexus IS 350 F SPORT AWD Gen 3 models built and shipped from Japan in December 2025. I had been wanting a new car for a while. I hoped the next generation IS would go hybrid, but the redesign was not for me. I have always preferred the final generation of this model, and I am grateful they were able to track down one of the last ones produced. This team consistently delivers an exceptional experience, and this purchase was no different.

Twenty Plus Years of Incredible Service and Friendship…read more We met Brent Wells at Michael's Toyota more than 20 years ago, and on that very first day, we bought two cars from him! Over the years, we have purchased at least 10 cars from Brent, honestly, I've lost track! That alone says so much about the trust and relationship he has built with our family. Brent has always been more than just our car guy. He has been someone who has had our backs, looked out for us, and treated us like family for more than two decades. Once our children were old enough to drive, we had the privilege of working with Brent and salesperson Bob Kostenbauder. We have now worked with Bob for the past two years, and both times he spent hours and LOTS of patience with our family, making sure to find the perfect car for each of our kids. His dedication and willingness to go the extra mile made the experience so much easier and more enjoyable. Most recently, my husband and I were on a road trip dropping our two kids off at college. While we were on the road, our daughter needed to have the car we had recently purchased from Michael's Toyota serviced. Once again, Brent went above and beyond for our family. He stepped in and took care of the maintenance bill for the car when he absolutely did not have to. We were blown away by his generosity and thoughtfulness. It wasn't really about the bill, it was about what it represented. Brent genuinely cares about his customers and the families he works with. After all these years, we know that when we call Brent, he will always do everything he can to help. That kind of trust and friendship is incredibly rare. We are so grateful for Brent, Bob and everyone at Michael's Toyota, not just for the many cars they have helped us purchase over the years, but for the friendship, honesty, and genuine care they have shown our family every step of the way. If you are looking for people you can truly trust, we cannot recommend Brent Wells and Bob Kostenbauder at Michael's Toyota highly enough.

My family has been going to this dealership to buy and service our cars since we moved to America…read morein 2015. We have always loved their fast, kind, and efficient service. When I took out my side mirror a few years ago, they were able to get it fixed within a week. Logan in the service department is our go-to, and he always takes really good care of any services or repairs to my car. He is super friendly and whenever I have questions or concerns about my car, he makes me feel heard and validated and answers them thoroughly. Their service team always goes above and beyond to make my car look and run like brand new. I just wish they would plug my dash cam back in when they're done so I'm not driving around with it not recording... Yesterday, when I needed advice on how to remove paint transfer from my car, I called the store first to see if I could get a recommendation over the phone. A sales department rep told me I could text the service department pictures, and they would be able to help me. When I texted the service department however, I was shocked at how abrasive and unhelpful the employee, Sophia, was. She even gave me the name and phone number of a different place to go. When I explained that I had never taken my car to anyone other than Toyota and that I was worried about a third party damaging my paint, she continued to tell me she couldn't offer me any help. So I ended up driving all the way to Toyota from where I live in Issaquah because y'all have literally never let me down, and I knew that if I went there, I would be able to find some help. The greeter outside was so kind. He actively listened to me before directing me to the parts department, telling me they could definitely help me. Everyone in the parts department was so nice and welcoming, and told me exactly what to do for my car and where to get what I needed. All I wanted was a recommendation that wouldn't damage my paint, and I was so grateful to get to talk to people who were so friendly and empowering. Scott even went above and beyond, going to double-check with the detailers to see if they had any advice on clay bars or anything to help me with the paint transfer. He even came out to look at my car with a microfibre cloth to see if he could help out. After being so frustrated at not getting help, I appreciated how he reassured me about how to get the paint transfer off and made sure that I was confident in my next steps.

I bought my car here instead of the bay area, 10/10 experience, ask for Jacob Pellum.read more

I wish I could leave 10 Stars! If you are a car enthusiast,…read moreor just appreciate the art of auto-motives, you would have to visit this museum at least once. The History first and foremost, this "dealership" felt more like a showcase. I never felt more at home, the staff, accommodations, the experience! David Bruski was my sales rep and treated me like person before a customer, made purchasing my dream car that much better by telling me about the repertoire of Park Place. You can feel every employee loves their job and what they represent. I feel lucky I was able to do business with them. 10X

Professional, trustworthy, my forever go-to guys!…read more So happy I have found an honest place to take my car. I won't go anywhere else for oil changes and any maintenance issues. I love the way they communicate and follow up.

I thoroughly trust Autoworks of Issaquah. I feel completely confident taking my vehicles here for…read moreall maintenance. They are always upfront and honest. They do a great job of explaining what work needs to be done. They use an online system for the mechanic to make comments and for the customer to then review and approve the work. There are no surprises. Great value for quality service.

I had an exceptional experience working with Nicholas (Nick). He was straightforward, kind, and…read moregenuinely attentive to what I was looking for. There was never any pressure, and throughout the process, I felt that he was looking out for my best interests. I initially stopped by with no intention of purchasing a Mercedes, but in the end, I found an amazing car and had a great experience throughout the process. Having spoken with 50+ salespeople during my search, Nick was by far the easiest and most pleasant to work with. Mercedes-Benz of Bellevue is fortunate to have him. I would highly recommend Nick to anyone considering a Mercedes.

I had a great experience in the service department today. Jesus is a pleasure and so is Diego!…read moreEveryone was really friendly, professional and kind. I left feeling like they all went above and beyond. Top notch customer service. Thanks!

I recently purchased an Audi Q5, and the experience was exceptional from start to finish. While the…read moresales team, Liviu and Mazz were great, Spencer, the sales manager, was absolutely fantastic to work with. He was completely honest, transparent, and provided zero-pressure guidance throughout the entire process. He did everything he could to accommodate my needs and alleviate any concerns I had, being upfront whenever something wasn't possible and helping me reach a decision comfortably without any sales tactics. As a longtime customer of Audi Bellevue, working with Spencer and the team has solidified my trust and cemented an even stronger connection with this dealership. Highly recommended!

Edit to add: Never got a call back from Josh the Gm. On top of the valves being burnt and needing a…read morenew head, I also need a new water pump. Apparently the mechanics at this dealership do NOT know what they're doing. Had this Q5 Less than 10,000 miles. Thanks for screwing me over. ZERO STARS!

Purchased a new vehicle from Bellevue Chevy while on vacation. I can't say enough how helpful and…read moreinformative Michael in sales was. Even while being 2000 thousand miles away, the experience was very pleasurable.

I had an exceptional experience purchasing my new Chevrolet from Chevrolet of Bellevue, and I can't…read moresay enough great things about my salesperson, Mike. From the moment I contacted him, he was professional, knowledgeable, honest, and incredibly patient. He answered every question I had, kept me updated throughout the entire process, and made buying a vehicle completely stress-free. What impressed me most was that Mike never pressured me into making a decision. Instead, he genuinely wanted to make sure I found the right vehicle at the right price. His communication was excellent, and he went above and beyond to make everything easy from start to finish. The entire team at Chevrolet of Bellevue made me feel valued as a customer, but Mike's outstanding customer service truly made this one of the best car-buying experiences I've ever had. I absolutely love my new Traverse and highly recommend both Chevrolet of Bellevue and Mike to anyone looking for an honest, enjoyable, and hassle-free car-buying experience. Thank you for everything!

Brought in my 2003 boxter S in for a 90,000k service. I knew it was going to be costly but since I…read moredrive this car a few times a week, I wanted everything done well and it was. They inspected everything and did quite a bit. Aside from the actual service I got new tires, new rear brakes, valve covers sealed, spark plugs, license plate tightened, repaired the rear trunk hinge, rear light bulb, and they even replaced the sticky radio knobs! Anastasia my service coordinator got me a beautiful Macan loaner while the work was being done which took 4 business days. She kept me in the loop and sent me a video made by the mechanic to show me what he needed to be fixed and what could wait until the next visit. I hate having to drop off cars so I asked them to do everything they suggested. My car was washed, vacuumed, wheels cleaned, even the tires were sprayed with a protectant. My car drives and looks perfect. When I saw it in the dealer lot I didn't even realize it was my car! It was a great experience. I will post a photo soon.

It's a good way to say that they just lost a prospective Porsche customer…read more.. Happened to stop by earlier this evening with a genuine interest for a certified pre owned Macan or Cayenne... I was shown outside via pointing that I could figure out what on the lot would be my interest... Seriously? So, CPO deals are beneath a inside showroom conversation? And when asked for "Should I do all the legwork before I come in?" The answer was pretty much... Oh well... It's not a Non Profit establishment, so they lost whatever potential profit they could have made... They judge you... So if you wish to be judged by your appearance, please do walk in through those doors... If not, avoid them!

I ordered my 2026 GMC 2500HD and was kept informed of the order all the way through to delivery…read more Roberto picked me up from the ferry and brought me to the dealership to take delivery. This was a very straight forward, professional deal. I would highly recommend Buick GMC of Bellevue!

Bought a car here yesterday and Isaac helped me out. He's only 19 but really knew the cars well,…read moreanswered all my questions honestly, and wasn't pushy at all. Made the process quick and easy. Ask for Isaac if you're in the market.

Five Stars -- Exceptional Experience with Greg Maikuri at Honda Auto Center of Bellevue!…read moreI recently purchased a vehicle from Honda Auto Center of Bellevue, and I cannot say enough good things about the sales department and my overall customer service experience. Actually, I was supposed to go meet with Kyla for looking at a used car but she wasn't available and I meet with Greg. From start to finish, I had the pleasure of working with Greg Maikuri. Buying a car can often feel overwhelming, but working with Greg felt like talking to a close friend or family member. He was incredibly patient, kind, and truly cared about making sure I had all the information I needed to make the right decision. Greg went above and beyond in helping me select the right vehicle and was a huge advocate during the price negotiation process. There was zero pressure--just genuine guidance, transparency, and top-tier support every step of the way. If you are looking for a smooth, stress-free, and enjoyable car-buying experience, go to Honda Auto Center of Bellevue and ask for Greg Maikuri. Thank you, Greg, and the Bellevue Honda team for taking such great care of me! Even my wife and kids felt the same when we went to pick up the car next day. Thank you!

Handled most things on the phone and was only in the dealership ~2 hours before I drove off in my…read morenew car. Got a great deal and worked with friendly people.