Our floor installation with FloorCoverings International could not have gone better. They worked…read morewith us on our timeframe for starting the job, and had it completed on time as promised. The floor and the trim replacement on the sides where done impeccably. We couldn't be more happy with the results. Their pricing was very fair and affordable for us.

I have no problem giving a 5 star review for this carpet installation but this could have easily…read morebeen a 2-3 star review if not for Sharee and the people at Floor Coverings International (FCI). The initial home consultation with Paul was great. He had tons of samples and showed us many options and gave recommendations based on our needs. There was never any pressure to buy and he spent quite a bit of time going over the whole process and answering all our questions and concerns. We decided a few days later to go with FCI based on our meeting and the fact that their prices were competitive with the other quotes we received. Then things turned South. We were told it would take about 2-4 weeks to get the carpet from the factory. After a month, they contacted us and said that the factory was still back ordered and it would be another month. They were very apologetic and ended up removing the cost of moving the furniture from our bill. The carpet order finally arrived and we were set up for an install on November 3rd. The installers came out and had most of the old carpet ripped out and the new carpet pad laid and started to bring in the new carpet. They started to unroll the carpet and lo-and-behold - not the carpet I ordered! I took pictures and called Erick and explained the situation. He was very sympathetic to our situation and even offered a good discount on this carpet if that was an option for us. It was a nice carpet but we were set on getting the carpet we ordered so declined the offer. We had to live for a month on our 1st floor with only carpet pads for flooring. Not fun! They reordered the carpet and installed it on December 5th. The installation went without a hitch and the carpet looks great. Here's the best part. Sharee negotiated with Shaw Carpets and got them to pay for half of the cost of the carpet. Even though this whole situation had nothing to do with the people at FCI, they offered to cover the cost of the other half. How great is that? Would I recommend this company to my friends and family? You bet! If I need more carpet or flooring in the future you can be sure that they'll be the first ones I call. Thanks Sharee and Erick! It was great doing business with you.

Keith is very passionate about what he does and wants his customers to be happy. He was very good…read moreabout communicating every day. His carpet work is detailed and we were very pleased with the installation. Highly recommend!

From the owner: My name is Keith Millard. I've been installing and selling floors for 23 years. I bring the samples…read moreyou want, straight to your home. I'm also a subcontractor for AAA Sales and Standale Home Studios. I'm insured for over 2 million dollars. Measuring and quotes are free. I install carpet, vinyl plank, and laminate flooring. I also do repairs. I'm very clean and respectful of your home. We make sure you are satisfied before we leave your home. We guarantee our work for a year. Or more. Thank you very much

Highly recommend! E's Flooring responded promptly and provided professional, meticulous work at an…read moreaffordable price. Thank you!

From the owner: I’m a self employed flooring installer that is looking for any laminate flooring, vinyl plank or…read morecarpet jobs. The pictures shown are jobs that I have done. If you have some floor you would like installed please give me a call or text at (269) 9-0-8-1-9-5-1 Thank you.

We were pleased with the overall experience in our new carpet, from sale to installation,…read moreeverything went smoothly, on time installation with a top notch polite, organized and well trained crew. They cleaned up after themselves so well we were amazed!!!

Would not recommend to friends, family, strangers, or anyone looking for a smooth installation…read moreexperience. From rude crews creating uncomfortable atmosphere in our home, to carpet tacks sticking up, to scuffs on doors and (freshly painted) walls. We paid a premium looking for a high-quality result and received a poor quality experience.

These people told us our flooring was a three day job. Two rooms. First they continuously didn't…read moreshow up when they said they would. Second, they ordered the wrong color and type of tile and we were told basically too bad that it's not what you picked out or paid for it's what you're getting. Third, they never even came back and finished the job. After a month of not hearing a thing, we called someone else to come and finish. Fourth, they broke the toilet and we had to replace it, their plumber rehooked the sink incorrectly and it leaked, so we had to pay a plumber to redo it, among other things. Fifth, they didn't clean up after themselves at all. I found a trash bag leaking a vile substance that was left in my library to sit after they worked a couple hours and took off for a long weekend. Apparently I was supposed to lift it. And haul it away myself. That 6 star review probably came from the owner of the business. Do NOT hire these people, they have no idea what they've foo g and the work is beyond shoddy.

Very knowledgeable about any type of flooring. Excellent at creating one of a kind designs for hard…read morewood and carpet. You won't be disappointed. He is a perfectionist and will make sure you are completely happy with the results.

I have used Empire multiple times since 2010...you would think that I would learn my lesson…read more My most recent debacle with this company came last month when I was having new flooring put in my kitchen and bathrooms. The process should have been one day, but turned into multiple weeks. The initial installers did not have enough product to finish the job. They also were not sent with the correct quarter round to put along my oak trim...white was not going to work Empire. They contacted the installation manager who then said that she would call me later that day...she did not. A week later they sent a new installer since the other installers did not do things correctly. He did what he could do but was unable to finish the job because they did not send him with enough quarter round. he then had to come back a few days later. During this time it was discussed to have someone come out and look at my less than 3 year-old carpet because of how horrible it was holding up. The installation manager and one of their senior installers came out and agreed that the carpet was hot garbage. They took several pictures and told me they would get back to me because they needed to file a warranty claim with the mill. A week later they had a salesperson come out to have me pick out new carpet and I sent them info on when I had the carpet cleaned. A week later I reached out to the general manager to see if we had a timeframe for replacement. We set up for 8/18/26 (this was on 8/8/26). Sent a message on 7:57AM on 8/18/26 to confirm to no response. received a phone call from the Install Manager 30 minutes later asking which day this week was good. I was a bit livid at this point. They "didn't know what happened" and didn't even have the carpet at their warehouse!! What a complete cluster F. Now, I have to give up my Saturday because, allegedly, they are coming to replace the carpet then. I'll believe it when I see it. Bottom line, stay away from Empire Today.

I wrote a review regarding the poor quality of carpet I had installed, and when I reached out the…read morelocal team was quick to resolve this. Very impressed with the customer service I recieved to make it right. I'm optimistic that the new one will be better quality and more durable in my high traffic area.

Have purchased half a dozen carpets and always pleased…read more Their remnants are exceptional. The service helping make a selection was always great. Installation done without a hitch.

My experience with WRC was amazing. From the first experience in the showroom and Erin showing the…read moreoptions, to her expert input and options when I asked for her opinion! We only had to wait a few days then installation was top notch.  The installers did a great job as noticed by us the home owners and the Linoleum guy we hired after the carpet was installed. The installers were kind and patient as I asked (probably 1 million) questions and gave me confident answers with the reassurance of "we got this".  When there was a slight mis-communication issue between the measurer/order/installer the hiccup was taken care of immediately and we didn't even miss a beat! We are so happy with WRC and their staff and service!