THEIR "REPAIR" RUINED MY SOFA UPHOLSTERY! DON'T GO HERE!…read more The upholstery on my sofa detaches and is machine washable. I tore it while putting it back on. I asked them sew a similar fabric on the UNDERSIDE to reinforce it and keep it from ripping more. Didn't need to be perfect, I knew the tear itself could not be sewn together but patching and stitching the underside could mitigate the damage. I came to pick it up and BOTH SIDES were covered in a fabric patch that's not even a close match! I was told that there wasn't a way to reinforce it from the underside so they just did both. Even if that were true (it's not), why did no one call me FIRST and tell me the work I requested and paid for wasn't possible? This is a very basic ask of a professional tailor, it's unbelievable they got it so wrong! This patch is so much worse than the original tear. The sofa was custom made in Japan and is a one of a kind piece. Pics of the tear and what they did to it. The pics of the denim repair is an example of what I asked them to do.

I had two expensive formal gowns cleaned at this establishment. Done within a week and the looked…read moregreat! Exactly what I was expecting.

This is why I love YELP, I found a wonderful seamstress, Judiann. She messaged me immediately after…read moreopening a project on Yelp, she said she could make alterations to my pants. We connected in less than an hour, she measured my desired length and made the alterations to my pants in less than 24 hours. Pleasant, easy experience. Perfect results. Thanks Yelp and Judiann!

Im sharing my experience with Judiann Echezabal regarding a custom dress I ordered for my prom…read more We had a written agreement that the dress would be completed before my prom in May. Unfortunately, the dress was not finished in time, and communication has now stopped, as l've been blocked after requesting a resolution. She had shipped me the dress half made- not fitting correctly and now what I originally asked for, once i messaged her she blocked me on everything. I provided my own original design for this dress and paid in full with the understanding of that deadline. At this point, I am simply asking for a fair resolution. If anyone has had similar experiences or has advice on how to proceed, I would really appreciate it. I will also be pursuing this through formal channels if needed. Please message me privately if you have any information.

Received great service, with a quick turnaround time, does amazing alterations to jeans.read more

They were fast, affordable, and kind. Strongly recommend. I needed a quick turnaround and they were…read morevery accommodating.

The owners of this business are wonderful. They altered two formal gowns for me. Their work was…read morehigh quality and they made sure I was happy with the final fit. They also had a quick turn around time, finishing the alterations faster than I expected. I will definitely use their business again for future alterations.

I chose this place because of the positive reviews, and genuinely wish I had a positive experience…read morehere. To hem two pants and the sleeves of a blazer was $115 plus tax (a bit steep there- and much higher than posted on their Facebook). The pants were $25 each and the blazer was $65. I was hopeful the quality of work warranted that price, but unfortunately that's not the case. The seamstress folded in the arms of my blazer and sewed it in like that, leaving button holes visible in the cuff, of which they kept the buttons that they removed. I had to request she sew shut the cuff button holes now mostly on the inside of my blazer at pick up and expressed it doesn't look good as I now have a thick and bulky cuff with visible stitching, and a visible button hole on the edge of the cuff. The stitches are all visible through the outside of the clothes, and the stitches themself are not neat. I'm extremely disappointed that my nice business clothes (all JCrew and in total cost over $400) now look like this and am contemplating how I'm supposed to show up to work with a visibly horribly altered suit. As a positive, they got the work done way faster than requested (almost 2 weeks) or communicated; although, I'd rather they'd have taken their time and done a better job.

Do NOT patronize this business! She hemmed a suit pant like a pair of jeans; then said it wasn't…read moreher. I asked her who came into her store and worked on her behalf. She asked if I thought she was lying.

Sue altered a pair of white jeans I had inadvertently purchased a size too large and couldn't…read morereturn. She did an excellent job. They fit like they were custom made after taking in the waist and tapering the legs. I'll be back to see you, Sue!

Would give a ZERO if possible. Incompetent and rude. The the garments were dark in color, why…read morewould you use a light pale blue thread for the stitch? The hem was supposed to be a "blind hem." I guess she was hoping that anyone that might look at the skirt would be blind because the hem sticks out like a neon light. Would NOT redo hem or refund money; beware as she requires prepayment for services; probably because most people are unsatisfied and want their money back!

This is the worst alterations shop I have ever been too! I dropped a bag off for the owner to…read moreattach 3 patches, as a going away gift for one of my troops. When I dropped it off, I attempted to explain how I wanted the patched sewn on but she brushed me off. Several days later, I returned to pick up the bag and the patches were upside down. She argued with me, and said I told her to put the patches on upside down and was reluctant to correct the error. After a 10 minute discussion, she finally agreed to fix it. When I returned for the third time to pick up the bag, she continued to be rude and dismissive and she threw the bag on the floor. I was disappointed with the level of service ,and the craftsmanship was terrible.

All I can say is: Lamont, Lamont, LAMONT! If you want the…read morepinnacle of customer service and care, Lamont is your man. My husband and I came to this location to purchase a suit for his son's wedding, and Lamont guided us through every single aspect of the process. From selecting the right fit to handling alterations, he made sure we felt confident and taken care of. We left that day knowing Men's Wearhouse would be our go-to spot for any of my husband's future suiting needs. Full disclosure though--when we returned to pick up one of the suits (he purchased one for the wedding and another for date nights), Lamont wasn't there. Unfortunately, we experienced some of the worst customer service we've ever had. The young Black woman working that day made it clear she would've rather been anywhere else. She tried to engage in small talk toward the end of our visit, but the attitude she had carried up to that point had already left a bad taste. Fast forward to today--my husband and I had some errands to run and decided to stop by Men's Wearhouse first, just to get it out of the way. To our surprise and delight, there was Lamont! We were so genuinely happy to see him. As always, he was dapper and dressed to the nines, instantly elevating the energy of the entire store. Lamont has the confident ease of a store owner and knows exactly how to make you feel comfortable while providing exceptional service. His professionalism and warmth today completely restored our faith in Men's Wearhouse. My husband and I have already agreed--we'll only return on days Lamont is working. With him, we know we're guaranteed the absolute best experience every time.

If I could give a zero or lower, I would!! Drove from Florida to meet my son who drove from SC for…read morea scheduled appointment. The male associate was clueless on how to retrieve the reservation and his customer service was beyond ridiculous! After another associate assisted him, he was still clueless. My son explained what he wanted for his wedding suit as he had already viewed on Men's Wearhouse's site! I asked for the manager since we were getting no where. The manager came out and stated the only suits they had the "rent" were on the counter!! Now we were there to buy a suit for my son and husband for the wedding! Not rent as they evidently assumed!!!! Never once was he asked anything passed the slap on the counter as to which suit he'd like from the laminated junky sheet of cookie cutter suits!!! This place is unprofessional and uneducated! Needless to say we found amazing suits elsewhere with professional service and quality suits!!!

I'm not a bad review kind of guy... I'm really not! I try to see the good in things which is why…read moreI'm giving 2 stars, and not 1. This happened a couple months ago now but in needing more alterations done, I got annoyed all over again thinking about it. I've been wearing suits to work for over 10 years now. When I put on my pants, I put my right foot in first, and occasionally it will catch the stitching on the hem at the bottom right leg. This can cause the stitch to come loose which requires that tiny little area to just be resewn. It's happened before, it will happen again. So I walked into Vera's early on a Monday morning. I explained this situation, showed her, and was asked "Do you want to wait 10 or 15 minutes for this?". Pause here because this makes sense. A very simple fix should take little time and cost little money, right? I had to get to work so I said I'd pick it up later or the following day. Fast forward to later that afternoon, and I went by to pick up my pants and there was now a younger lady manning the shop. To my dismay, the pants that I was told would take 10-15 minute were not done and she didn't seem to know when they would be. Okay... no big deal. A couple days go by and I go to pick them up. As I'm being rung up, I see on the ticket $4 and change (or something like that) and I'm thinking that while I assumed it would be a quick, cheap fix, less than $5 is not bad, right? That was not the case. I was charged almost $30... ... for a 15 minute quick stitch fix... I mean... I'm pretty sure I could have figured out how to do this with a thread and needle. I was a bit confused and so I questioned her. "That seems a little high?". She responded "No, this is standard pricing". I questioned her again and reminded her that she told me it would only take "10-15 minutes" (WHICH I DISTINCTLY RECALL SINCE SHE ASKED IF I WANTED TO WAIT WHEN I DROPPED THEM OFF). She responded by saying that she never said that and that in all her years nobody had ever challenged her on price. I was uncomfortable so I handed her my card. But why would I even make that up?! Unless she had a twin, she looked me in the face and called me a liar when she had her facts wrong. Here's what I think happened. I think I was charged for what it would typically cost for both pant legs to be hemmed... and that $30 price range makes sense. But I had a stitch loose on only one of two legs. I'm not sure she even recalled the work that had been done and in her mind thought full work had been done on both legs?! I don't know but given my questioning, I think she could have looked into this a little further... Anyway, the whole experience was offputting. I won't be going back.

Vera is the best! Her work is extremely professional and she is a sweetheart! I will always use her…read morealteration services in the future and highly recommend her!

My daughter's wedding dress was altered here, more than once, She kept losing weight. They also put…read morecrinolines together to have green crinoline under her dress. Adrienne was fabulous. Easy to work with, so very nice, professional, and an outstanding seamstress!

Loved visiting Stitch for the alteration of my wedding dress. It fit just perfectly! Everyone is so…read morefriendly, and I actually looked forward to the fittings. Also had a last minute emergency with my husbands uniform, and they helped us no problem! Highly recommend them for any job.

This business is mobile only, the location listed now takes you to a dog groomer. Very friendly…read moreover the phone.

Trish did alterations to our wedding dress (and our flower girl's dress) and did a fantastic job…read morefor a reasonable price! Trish was great to work with and I would recommend her for any specialty alteration work that you need.