They are clean fast, friendly, easy to talk. I would recommend their services to family and…read morefriends.

The owner Eric and service manager Jenny took care of my 2013 audi a7 very well..I initially did…read morehave a service advisor named Maurice who had a very high ego, likes to judge and take advantage of customers ( converststions i over heard) and it was a pretty big turn off, so I got transferred to advisor David k. stand up guy.. I would give this place 10 stars if i could. I have ran multiple shops my self and it is ran very well with the exception of Jenny b, her ego is is up there as well. like she is better then everyone else thats why I had to get involved with the owner the inspection process was spot on and so was the repair process on my valve cover leak if I had anything to criticize it would be find a new service manager shes a great person but I over heard a conversation about another customer and how she talked down on them because they didn't get approved for the 3rd party financing options... once I got ahold of the owner he assured me it would be handled.. all in all it was a great experience and the technicians where amazing.

Great location and really easy in and out. You do not have to get out of your car. I came on a…read moreSaturday around noon and there were maybe 4 or 5 cars in front of me, and I was in and out in no time. The gentleman was friendly and professional, and funny. He likes to joke :-) Exact cash or credit card accepted $25. Check the Dekra website for a coupon too.

Closed while I was waiting in line for over 20 minutes, thankfully I found d an emission station…read morethat was open till 8 and they were very fast Ruach Emissions

Had a great experience here. Had my brake pads done it was quick and reasonable price.read more

I think we've found our go-to auto shop! I have never in my life been to a shop with such clearly…read moredefined and transparent services with prices that don't magically move or shift at checkout. You can calculate everything before you pay because it's all clearly listed in-store and on their website, and as long as you tell them exactly what you want done that price does not move. It's crazy to think that's some special characteristic, but unfortunately there are way too many scammers and liars saturating the repair market. Now this place is pretty small and boutique in nature. I like the emphasis on thoroughness. There are three carports and it's on a small lot, so don't expect to have your car worked on immediately unless you are getting a minimal service (oil change). We needed a lot done, so the husband arrived early @8AM for an appt he set online and told the young man working what we needed done (100k mile tune-up, brake replacement, and a few other things). He was very transparent about needing to order parts, so he told him to come back at 3PM. We arrived around 3:15PM and had another 15min wait, but our tech gave us some water while we waited in their small, minimalist lobby (three chairs and their checkout desk). I give extra points for being done around the time when he said he would. Shortly after we arrived he took us out to the bay, explained what he did and what we needed to keep an eye on. I really appreciated that he addressed what needed to be immediately fixed yet paused on what we could sit on for a bit. We were not sold any false sense of urgency and the entire experience was quite black and white. Perfect for us. Now, Dad's doesn't do super complex car repairs or body work, and they are very transparent about that. You can definitely give them a call beforehand to see if they can work on what you need. Their prices are quite fair, and the workmanship is of great quality. Don't expect any overly-friendly or outgoing mechanic though... but I honestly appreciate business-forward bluntness in this industry way more than any false pleasantries.

I hate being lied to. Not that I haven't lied, but all the same I hate it - especially when…read morebusinesses lie to customers. I had my EMISSIONS done in October of last year at this place. I have the certificate (I keep copies) to prove it - but I don't need it, because one of the Yelp pictures confirmed this guy's lie. A couple of weeks ago I went back to get it done for this year. The manager, owner or whatever he is is acting like he is Tupac or something. All these young ladies are riding up, flirting with him - it was a very different place from last year. All the older guys that were working there seemed to be gone. It has become... ghetto. But I just wanted my emissions done. So when i could finally tear him away from his flirting, the young Black man who runs he place tells me not only do they not do emissions, they haven't done them in two years - a f*****g lie right to my face - and WHY? Why did he need to lie to me? What did that gain him? Did it matter so much that he couldn't just say he cannot do them anymore? He told me they took their machines away two years ago - but I was there in October, so how did he do my Emissions test? With his mouth? So I went up the street and had my emissions, plus three other things done there instead. I was so disappointed because last year the place was so professional, and now it's so ghetto, I wouldn't leave a broke shoe there, never-mind have my car serviced. And if someone is going to lie to me - at least make it a lie I have to think about, not some juvenile, stupid lie that insults my intelligence - as if I can't remember being there the last time I had my emissions done. That picture Yelp has can be argued with - but I have one from Google Maps dated March 2016, with the Emissions sign and sale signs. If this place can tell you a lie about something so minor, they absolutely cannot be trusted about something as important as car repairs.

I went there for an oil change. The sign in front of the building advertises $24 for an oil change…read more The technician conveniently ignores my request and bills me $47 for an oil change because he claims he "asked" me if I wanted the same thing from last time. Had I wanted a synthetic oil change I would've specifically asked for that. I get it. You guys mark up and oversell filters and system cleaners to make a buck, but don't try to get over on the customer just to make it. I appreciate one of the other employees refunding me the difference in cash ($20) but it's not about the money. It's the principle. I will not return. I go out of my neighborhood to spend my dollar from now on.

I took my Toyota to them. I informed them that my car would run, but cut out completely (including…read moreall lights etc) and then run again. I didn't tell them that I was having a difficult time getting stopped and that I was pressing hard on the brake. I also didn't tell them that my car would rev up when stopped sometimes. They figured it all out when I took my car in. My brake pads needed replaced, my spark plugs needed replaced, and my idol throttle needed cleaned. It all made perfect sense to me. The advisor was professional and I felt confident they were honest about the needed repairs. Good job!! I recommend Tri Star.

Great service, communicative staff and expert workmanship. Hats off to Mark and his staff at…read moreTriStar Auto especially Andrew. You can trust this group to take care of your needs at a great value in time and money.

Yesterday I posted a review based off an unforeseen breach in communication. The owner contacted me…read morethis morning explaining the miss understanding. Once explained along with one of our prior conversations it became clear that our prior conversation was strictly confidential, meaning our conversation was never conveyed to the rest of his team. In true business fashion a full refund was offered and instead of excepting it I chose to continue our business deal. This isn't about pricing it's about the respect and I respect that.

I have been a Gowen's customer for over 10 years. I followed a mechanic from shop to shop for…read morenearly 20 years. They've taken care of multiple cars from basic maintenance to custom work and all for totally reasonable prices. Now, they no longer want to work on the same cars they've helped me maintain for over a decade. If you want a strong, reliable, years-long relationship with a shop that can maintain your vehicles, I would look elsewhere.

Came here at opening and was literally in and out. Very friendly and approachable given the area…read more Took less than 10 minutes. Not bad for $25. Thank you!

The customer service was severely lacking, from the annoyed wave forward to the dismissive credit…read morecard return. I won't be returning or recommending due to the rude, haughty employee.

I made an appointment for a Monday morning which is usually a busy day for auto shops, but they got…read moreto my car right away and quickly texted me a detailed breakdown of their findings. The repair wasn't cheap but it did come in well under the estimate. My cars' issues were accurately diagnosed and correctly fixed. I'm quite happy with my experience. Btw, don't let the appearance of the business or the neighbourhood discourage you. I consider it a positive thing when I'm not being overcharged just to pay for a shiny new facility. The people were friendly and professional, and the shop area was clean and efficient. I'll definitely return when my next repair is needed.

I have gone to Bright Star several times and they have never done anything right except a oi chang…read more They have giving me more problems and headache. They have so many ants that I had to leave my car a few days and my car was infested with ant. so said oh yay we have ants you just have to get ant traps, that's is what we have to do. I said Really!!!!! is that right. why wouldn't they spray their business. You couldn't pay me enough to work there if I had to put ant traps in my car all the time. I will not trust them any more and I would suggest you don't either. they don't fix your car just so you come back to spend more money, what a joke.