Great team here! I'm glad my issue occurred in their vicinity. They were super kind and helpful. I was expecting to leave it overnight, but they work hard to ensure you don't have to do that. The waiting area contains couches, so if your wait is longer than expected, you'll still be super comfortable. I was stressing out a bit, but this team took great care of me. read more

If I were you, I'd only use them if your car breaks down right in front of their business! They will overcharge you, they are rude, shiftless and lazy! No need to write anything else, YOU HAVE BEEN WARNED! read more

Good Technicians Ended Up here by accident And They Have some really Good Technicians. One of the phone representatives is a little rude but they charge you a reasonable price and do good reliable work. If you are in the Metro Atlanta Area I Would definitely Recommend .... read more

haven't left a review in a while. I'm not one of these people I usually just never come back if i have a bad experience. However this was a special case so I was very excited to write it. Let's start with the girl KAMILLE who answers the phone. She is very bland and has a bad attitude. She hates that job and it shows. It was like pulling teeth trying to get information out of her. It's like when someone doesn't want you to come without saying "don't come" you know what i mean? If the managers is reading this that girl KAMILLE is costing your buisness a LOT of money. Customer service truly matters and she truly hates it. I went in to get my brakes changed. Called. Got one word answers. Fine. Dropped off the car. She gave me the price. I agreed. She called me trying to upcharge me just like mechanics always do. I declined like i always do. She then calls me AGAIN and said i have "rear brake shoes" instead of "rear brakes pads" she then BLAMES me for not knowing that i had rear brake shoes THEN raises the price. Y'all i can't even make this up. After i decline the upcharge for the rear shoes i say just change the front pads . Then she proceeds to say "okay your car is ready" and hangs up in my face! This is the fun part guys. I come back to the mechanic and my truck is NOT done it's still up on the lift. So i walk in and tell her hey you called me and said the truck is ready. She then mumbles something under her breath. I couldn't hear so i said excuse me? She then yells at me and says "give me two mins" after she said that i started writing this post. Y'all the time it took me to write all of this i am still waiting. Lol so i just decided to go walk and talk to the mechanic directly. Cause i can clearly see my car in the bay. He was great. Explained everything and said it would be ready in 10 mins. 10 mins later he brought the truck around. And gave the girl the keys. She then checks me out. Not a thank you, please, come again NOTHING. I leave after paying and get in my truck. This is the best part guys. Okay so i have a pick up trucks and the brakes were bad like terrible. Like it was barely stopping when i pressed hard on the brakes. But it would still stop. When i got in my truck it literally would not stop AT ALL. Like i literally has to use the emergency brake as my brake all the way home. It was the worse experience at a mechanic i have ever had and i wasted $190. $190 to make my brakes WORSE. Smh. Needless to say i will never EVER EVER go back to this mechanic. There are literally better shops next door and down the street from this place. I advise you go to one of those places. This is one of the worse mistakes of my life. read more

I've been hearing squeaking from my BACK brakes so I went here to Metropolitan Atlanta Auto to have them changed on Nov5th' 2020... as I sat waiting for the job to be done, I was told that I needed FRONT brakes as well, I Ok'd it. $387.29 Very next day I heard the BACK brakes squeaking again. I called and was told to come in to have them checked. They changed the BACK brakes with a supposedly better brand of pads. Later that evening the BACK brakes started squeaking again AND then the FRONT brakes starting grinding as I stopped. I called that morning and took the car in for the third time. He asked about my braking and I told him that I use the car for Lyft and therein he found my "problem"... the problem wasn't the brakes squeaking and grinding, it was because of Lyft. So I was told that the rotor heats up too much blah blah blah and that I needed all 4 of them resurfaced, I Ok'd it and waited for another 2 hours, paid a reduced priced in the total of $132.83 for all four resurfacing. This was my "3rd" attempt in less than a week and lo and behold that evening the BACK brakes still squeaking and FRONT brakes are still grinding. Needless to say, they will not touch my car again and I will not recommend them to anyone. Please beware $520.12 down the drain. read more

These guys over tightened my oil pan plug stripped the hole and now I'm being told I gotta replace the pan, I came in for a routine procedure and discovering 3000 miles later I left needing a a costly repair - I may or may not pursue it the odds of them owning their mistake are slim I'm sure - I recall during my wait for the repair there's was a customer in there livid over a bad repair it was a red flag but I thought well I'm just getting an oil change so no worries but alas. read more

Please be aware of what you're being charged. I have a very economical car all I needed were front rotors and brakes. Pricing it for gold pads would be $60 at best and rotors possibly $130 give or take a bit. So for equipment total we can round to a bit over $200 so why is labor over $400 for brakes? The quote was over $645for my front alone and back pad replacement over $200. Had I got my brakes done it would have been over $800 and close to $900. So not cool! I ended up getting them done for $370. Please be cautious ladies, ask a man for advice or take one with you! read more

Trash, no customer service, do not warranty work. Nothing about this establishment is professional. For what you spend you can get better anywhere else. read more

I am sure happy with the services provided! TRELLE was super patient with me calling the shop a dozen of times to make preparations for AAA to deliver my car for repairs. AAA delivered me & my car. I sat comfortably in their lobby. I was BACK on the road THE SAME DAY read more