My mother is at a place in her life where downsizing and moving to the city is in her best…read moreinterests. She had not rented an apartment since the late 1960s. I searched the local market using many different sites and search engines. Rentbuilder had more realistic options and matches. When mom decided on a place I held my breath and called Rentbuilder. Rite from the start Shannon was patient, accommodating, and above all else professional. When it came to the actual signing of the lease the process was super streamlined and easy. The property was as advertised and was in top condition thanks to Glen. All rental companies are very accommodating and responsive before the lease is signed. Where the real stars show themselves is after all the paperwork is done and you're in the new place. We looked at the property before hand and noticed a grade on the parking lot. Mom has limited mobility but felt like it would not be a problem. After about a week after she moved in it was apparent that the grade was too much for her. I called Shannon on Friday with our concerns and expected an answer in a few weeks. To my surprise on Monday afternoon Shannon had arranged for a safe spot in the parking lot to be striped and signed for handicapped parking. This is a 4 plex with 4 parking spaces. I have rented many an apartment in my day and have never experienced such responsibility and caring by a management company. Thank you Shannon, Glen and Rentbuilder for being such a stand up operation. You all Rock!

So they are managing my property let prior tenant wreck my garage door and of course not pay. Now…read morethey keep charging me for garage door. Why is not fixed after multiple times of me paying? They have not answered my email or call.

The worst quality & unprofessional realty service we've encounter. We rented the property via the…read morenet and assumed we were receiving this unit in a decent condition. The property was given to us in a filthy condition. The realty company was informed immediately & the issues we encounter with the trash in the yard and the dirt & grime were never fully resolved. Once our lease was up the Pam Harris the owner tried to "intimidate" us to sign another lease by verbal threats of immediately increasing the rent by 10%. We refused to bend to this intimidation and then she immediately became more aggressive by demanding to know when we were leaving. This property is in such a disgusting condition that the neighbors are hoping they will sell. They've also informed us they had a difficult time getting renters. This (IMO) is why they are trying to squeeze every penny out of us they can. On top of this, getting things fixed is never a smooth process. I continually have to send reminders. We gave our 30 day notice & Pquail realty's response was we need to pay rent past a 30 day notice because of the day of the month we sent our 30-day notice. This office has treated us very poorly on top of renting us a home that was previously occupied by a mechanic who worked on cars at the unit (we are informed by the neighbors & all the oil dumped in the yard & not cleaned). There's also car repair debris throughout the yard. We have never been late paying rent & have taken really good care of the unit. I would not use their services as ( in my experience/opinion) they look for every opportunity to do the bare minimum & while wanting more & more. The owner is extremely unprofessional in my interactions with her. She has accused us of removing items from the yard that were gone before we moved. This shows me that she didn't assess the property upon receipt of it. She also lack professionality by preferring to bicker rather than act on resolutions. The cleaning crew she hires does an adequate job & leaves the messes partially cleaned or not at all.

An excellent company who are a pleasure to work with and just solid genuine people…read more I wish more places was like them! -- UPDATE -- I have now worked with PQuail realty (as a tenet) for 2 years and my opinion of them is only higher than before. Good people, good work ethic...honest and balanced in their approach to everything. Not only would I go through them again to rent, I would hire their services if I had property or needed real estate help! They are not only knowledgeable, but well founded...a rare gem!

Brett is amazing to work with. Tactical Real Estate are fantastic landlords. They run a business,…read moreso they want their tennants to be happy, and feel like their rental is home! I strongly recommend giving Brett a call if you are looking for an immaculate home.

From the owner: Brett focuses on the buying and selling real estate in Bernalillo and Sandoval counties, including…read morethe Westside of Albuquerque and Rio Rancho. In addition, he is a licensed Certified Distressed Property Expert and can represent his clients in short sale and bank owned properties. Whether you are buying or selling real estate, or seeking investments that generate income, Brett brings an honest, ethical and creative approach to each client to accomplish individual real estate goals. Brett's mission is to make the buying and selling of real estate as cost effective as possible while maintaining the highest level of service. He provides accurate and up-to-date information, skilled analysis and sound real estate advice. His approach is a team approach, and together with his clients explores new ideas and technology, making the selling and buying of real estate faster, less costly, and easier.

Lacey Mattox was professional, knowledgeable, and personable. She answered all my questions and…read morethen went above and beyond by helping me establish a Blue Door online portal account. I was completely satisfied with her service. DB Cohen

Lease Issues Prior to Move-In…read more I am submitting a formal complaint regarding our tenancy with Blue Door Realty. Prior to lease execution, we were informed that renovations would be completed within one week. The work was not completed until more than one month after we had already taken possession of the property. As a result, we incurred several nights of hotel expenses, which were later reimbursed through a one-month rent credit. Maintenance and Habitability Concerns In August, the property's air conditioning system failed and was not repaired until March. During the initial move-in inspection, we also identified an upstairs window that would not latch or properly seal, creating a security concern. Despite repeated maintenance requests, this issue was not resolved until March. Remediation and Health Impacts When the window was replaced, contractors identified mold in additional windows, leading to a remediation process lasting approximately six weeks. During the final phase of remediation, we were required to stay in a hotel for one week due to strong chemical odors. We informed management that a household member has a documented disability and that the fumes created a health concern; however, reimbursement for this displacement was denied. We were also instructed to place support animals and a pet in the garage during remediation. Following remediation, the shower was removed and remained unusable for approximately one and a half weeks. Throughout the remediation process, start to finish was six weeks, management declined to engage alternative vendors to expedite repairs. Security Deposit Dispute After move-out, our security deposit was returned within New Mexico's required timeframe. However, the refund check could not be processed due to a legal name change following divorce. When this was communicated, management questioned the validity of my identification rather than assisting in resolving the issue. I explained the legal name change and referenced prior email correspondence, which had not received a response. We were informed that a $100 administrative fee would be required to stop payment and reissue the check. We were unable to locate any lease provision authorizing this fee. Management further stated they considered their obligations fulfilled and would not provide further communication unless the fee was paid. General Concerns Throughout the tenancy, communication was inconsistent and maintenance issues frequently required repeated follow-up before resolution. While some issues were ultimately addressed, delays and lack of responsiveness were persistent.

David was amazing to work with throughout the entire home buying process. He knew the market…read moreextremely well, gave us great advice every step of the way, and truly cared about making sure we got the best deal possible. He took his time negotiating on our behalf and fought to make sure we got everything we wanted. We never felt rushed or pressured, and he always made us feel like a priority. If you're looking for a realtor who is knowledgeable, professional, and genuinely invested in his clients, I highly recommend David.

Initially they were excellent. In the end they mislead us. I finally fired them following the…read moreincident. Oh, they also said they would take me to court ( in writing- smart) if I gave them a bad review. Keep in mind, we all have first amendment rights. Use caution. Chameleon is a good description.

If you are looking for an older POS house to rent for a lot more than you can mortgage a new house…read morefor Kellogg is your place ! Terrible managers that will nickel and dime you and gouge you for cleaning when lease is done. I can never recommend leasing from this company. If you want a great house that is yours and not a crappy rental I can not recommend these great folks enough in the next paragraph. We bought a really great home from them and became fast friends with them as new residents of ABQ Jayma and David Reid work together to specialize in serving clients who are looking to buy or sell property in Albuquerque, Rio Rancho and other surrounding communities. They have a comprehensive understanding of the market and are skillful in strategic pricing and marketing. They are enthusiastic about working with their clients towards their best interests. They are committed to providing professional and trustworthy full service. The Reids are available to help their clients with all of their real estate needs. DAVID REID CELL. (505) 463-6602

Don't rent from or let these people rent your house out. Steer clear!…read more Renters: they will nickel and dime you to death. They are horrible people to deal with for everything, from repairs to move in and move out. Stay away. You are constantly treated like a criminal, I know this because I rented from them for 2 years. I talked my neighbor and a few friends out of dealing with them and they went with a different more reputable rental agency. Saved them a lot of grief. Would give them negative stars if I could.

I've used Tyson as my property manager for 12+ years. I have said, over and over again, I wish all…read moremy properties could have Tyson manage them (no kidding!!). They are super organized and communicative. The leasing department is always on top of it and my rental is never empty for very long. Annual inspections and maintenance reports are super detailed and come out on time. They do automate some of the annual maintenance services, and sometimes if things are a little tight on my end, I'll find my own local handyman quotes and they have no problem with that (as long as licensed and insured). The accounting department provides detailed monthly statements and the end of the year ledger is a great relief at tax time, as well as the owner portal when we need a quick summary of things. From the very beginning, Tyson provided outstanding service for me as a landlord. Maybe there was some growing pains in the last few years, but what business doesn't? When I had questions, the owner called me personally to address my concerns and creative solutions were implemented to my satisfaction. I've only seen this property twice, from the outside!! But with Tyson managing my rental, I don't feel I ever need to go there because I trust them implicitly. I really feel like they treat my investment property with respect, and manage my costs as if it were coming out of their own bank account. If I knew then what I know now............ I would hire them again in a heartbeat!!

This company is the worst, to refer to how many properties they rent is not something that…read moreautomatically gains bragging rights. The turnover in staff says it all. All I can say is RIP-OFF, to discuss following fair housing rules. Everyone who has education beyond high school knows that the playing field is not leveled. This is why there is no middle class HELLO!!!! DO NOT RENT WITH THIS PROPERTY MANAGEMENT. The maintenance staff is a joke. They charge you for everything despite not having A-1 properties. I would not refer my enemy to this place. If they showed half the interest in their tenants like the rent that is collected. This company would receive 5 stars. It is another blood sucking money hungry making business that lacks common decency, morale or compassion. The property I rented was dirty prior to my move in. There were some disastrous things that took place. Unfortunately, this is one of the result of deregulation and bought politicians.

SLUM LORDS!!! Rude, don't keep appointments, do not accommodate disabilities, and didn't even show…read moreup after THEY got to pick the time! Worst apartment viewing I've had!! I can't imagine actually renting from these disgusting people!!

They straight up lied and said they would be willing to work with us despite a minor credit issue…read more They then collected over $160 in application fees before using that as the exact reason to deny us without any consideration. Don't get hustled into their application fee scam

As a tenant, I had a great experience with AQM. I relocated to Albuquerque on short notice due to…read moremilitary orders, and they made the process as easy as possible. Scheduling a viewing was quick, the application was simple, and move-in went smoothly. The home I rented was well maintained, and any maintenance requests were handled quickly. I only moved because I received orders to another state. I truly appreciated my experience renting through AQM and would gladly recommend them.

I was really bummed when I unexpectedly had to sell the house and move into a rental unit…read more But I have to say that Sam and Matt at AQM have made an unpleasant process as pain-free as possible! From scheduling a showing at the property, to lease signing, to getting the unit in perfect condition, it has all been a breeze. Sam and Matt are excellent communicators. They take the time to let me know exactly what is going on, and when. Their responses to all of my questions have been extremely thoughtful and kind. It has truly been first class service all the way. And, the folks they use for maintenance and their cleaning person are just as awesome. They communicate well, show up on time, and do an amazing job. AQM has turned an unpleasant situation into a truly positive experience. I really can't recommend them highly enough!