My mother was a resident for 6 years at Laguna Niguel, first in assisted living and then in memory…read morecare. She was always treated with respect and dignity and genuine interest in her daily life. The ladies of the front desk continually smile for the residents and their families and guests. The medical staff was attentive and kind even in difficult moments. The daily staff in all aspects had a smile and were ready to help with any request. I recommend Aegis with all my heart for their kind care.

My mom was diagnosed w/ vascular dementia in spring of 2023 and by late 2024 it became clear she…read moreneeded to be moved to a Memory Care home. After evaluating a few places in south Orange County, the family decided to move her into Aegis of Laguna Niguel. The property was very nice and clean, rooms a perfect size and the philosophy to focus on enrichment & stimulation via various activities aligned perfectly with what we were looking for in an assisted living home. To ease the transition from home the team invited my mom and step dad to numerous events around Thanksgiving and Christmas. Every time mom entered the home she would smile as staff and residents would say "hi". Mom was set to move in early January but it became clear by mid-December we needed to move her in earlier, which Aegis quickly pivoted to helping make happen. One day after we had furnished her room in late December and one day before we moved in she fell at home and fractured her hip. Several days after her fall the family made the difficult decision to suspend all interventional treatment and begin end of life care. Mom was transported to Aegis of LN to her room and would spend the last days of her life there in hospice care. While the entire saga was very sad the family can't say enough of the ENTIRE (!!) team at Aegis of LN that helped us from beginning to end. They seamlessly pivoted from welcoming a new long term resident to one that would stay but a brief time. Their coordination with us, the hospital and hospice was simply amazing. Many thanks to Kurt and Marti for introducing us to the facility along with Ingrid, Andrew, Aileen, Jacqueline for their support and care...and everyone else that touched our lives in those last few days. We could see through these interactions that this is more than a job but a calling for all of you. If this is how you treat a loved one in your care for a week we can't imagine what you would have done for mom longer term. Thank you from the bottom of our hearts.

Very unprofessional and not helpful at all with giving advice. The person I talked to from this…read moreorganization hung up on me.

Placing our beloved father into assisted living was a very difficult decision. After months of…read moreendless research we found Arbor View. Mark and his remarkable family run this operation and treat each resident as a member of their own. The home was very nice, clean, peaceful, and the care givers were absolutely amazing. We are forever grateful to them for giving our father the best quality of life. From the moment our father went to Arbor View until the night he passed he was provided the utmost professional and personal care. Each day we visited we asked dad if he liked where he was, and every time he said yes, he was very comfortable and relaxed. From the bottom of our hearts we thank Mark and family for their exceptional care, and support since dad has passed. Your professionalism and grace has lifted us through the most difficult chapter in our lives.

The food is amazing at Cresta Villa, we had the opportunity of beautiful, delicious Easter brunch…read more They really went all the way out with the incredible menu and the service that they provided to all their guests. We had a wonderful private room and started with their peach Bellini. Valet parking is free as is the underground parking. The staff members are very kind and considerate to all.

Servers are always rushed they ignore you when you ask for help. I'm a caregiver working for my…read moreclient and I noticed they didn't want to help me when I was trying to place an order. I got ignored multiple times.

If you're reading yelp reviews of SNF's, I feel for you+yours and sending all my good energy to the…read morefamily. Secondly, you probably already know that almost all of these facilities suck and are many flavors of sketchy. NOT this place. The Orchards gives off a whole different and positive vibe from the start when you walk in the main entrance. Everything is clean, actually clean, even the patient bathrooms, closets, behind the doors, everywhere is clean. The ratio of staff to patients is SO MUCH better than other facilities my family member has been too. I believe there's maximum 50 patients. The bedrooms are next level. They have 4-5 options ranging from a shared room with two people, to completely private with your own bathroom and living room/lounge area, obviously at a higher price point. But even the shared bedrooms are awesome as they have a closet/cabinet that divides the room, not just a sheet. Makes it so much better to have that division. ***Most importantly the Rehab staff is AMAZING!!!*** The amount of effort and thought they put into the individuals rehabilitation program is far greater than any other facility we have been to. They aren't trying to milk the process and allow people to just sit doing non productive activities just so they can bill for it. They're constantly assessing and evolving the game plan as they go. 10/10 best team of therapists. hands down. bar none. The staff communicates extremely clearly and reach out if they have pertinent info in regards to my family members health, progress, and well being. Which is something I've never experienced, usually I have to track people down and it's like pulling teeth to get answers or info. The food is good, and comparably to other places it's the best menu I've seen. Don't get me wrong it's not gourmet living but they have solid options. When you see a plate of food, it actually looks a cooked meal, not school lunch slop. They also have off menu items like sandwiches and what not if your family member is a picky eater. If you got this far in my Mega novel of a review then you obviously are deep in the process and looking for answers. Again, sending you all my good energy and if you can get your family member into The Orchards, don't hesitate and end up in another depressing SH**hole, pull the trigger and give your family member the best chance at success. Much love -Rich

My mother spent two weeks at The Orchards for rehabilitation after breaking her hip, and we could…read morenot be more grateful for the outstanding care she received. Every single staff member was wonderful and truly went above and beyond. Sara K, Elizabeth (Liz), and Dee were exceptional--compassionate, attentive, and always making sure my mom felt cared for and supported. Heather, Fiona, and Lisa were equally amazing in PT and OT; their expertise, encouragement, and dedication played a huge role in her recovery. Our only regret is that we can't return on a private-pay basis to continue PT/OT, because my mom left stronger than when she arrived. Thank you to the entire Orchards team for your kindness, professionalism, and exceptional care. We highly recommend The Orchards. Thank you again!

Dear Brent and Haley,…read more I hope you are both doing well. Many times I have wanted to reach out and say how grateful we are to have my mom here at Sea Bluffs. I have worked in several residential settings throughout my career: A high school boarding school, college dormitories, and group homes for people with severe mental illness. I know there are many challenges in these types of settings, but from our experience with Sea Bluffs, we (my mom, sister and I) feel like every staff experience we have had in the last year-and-a-half has been top notch. We feel like everyone that works regularly with my mom on the Care Team is so kind, thoughtful, and anticipatory of her needs etc., and we soooo appreciate it. Also the maintenance staff has been very responsive, kind and respectful in all of their interactions, and the dining staff is always wonderful! Some stand outs to me, for what it's worth are Donna, Christine, Carmen, Jay, and Martha. Again, I think everyone's great, but these folks have consistently been excellent. And Jay is literally everywhere all at once :) I truly don't know how Donna does what she does, she has been a phenomenal presence since she was hired shortly after my mom arrived here. Always smiling, always helpful, an excellent communicator, always good at problem solving, always swift acting, always going above and beyond. She is a treasure! And of course with the two of you at the helm of overseeing all the hiring and training and culture building, I'd like to send along my gratitude to the two of you as well! Thanks for everything!

A quick shout out to a tremendous 'Transition Team'! Brent Broadhurst, Ex Dir/Administrator, Kenia…read moreCabada, Biz Off Director and last but, not least, Jennifer Baube, Memory Care Director, made our family's transition from assisted living to memory care virtually seamless. Of course, their teams filled in all of the day to day particulars, and, we are grateful for ALL of them, as well! My husband and I just wanted them all to know how appreciative we are for creating a forever home, for Mom at Sea Bluffs - Evergreen.

Amy and her staff (are like family). They provided excellent care for my mother-in-law (93 yrs.old)…read morefor the past 3 years. They offer a warm environment with a healthy variety of home cooked meals for the residents. Our family will be forever grateful and feel blessed to have found such a caring environment for our Mom.

From the owner: Adagio San Juan offers premium assisted living in beautiful San Juan Capistrano, CA. Our unique…read morecommunity is five-star, offering a premium location, compassionate care, excellent amenities, a lovely living space and an intimate setting. Adagio San Juan is committed to caring for those seniors whose care level may be too high for larger, more institutional assisted living facilities. Physician ownership and nurse administration enable us to provide services normally requiring a skilled nursing facility.

My mom lived at Ivy Park - San Juan Capistrano - for 3 years. Ivy Park was a great option for my…read moremom to live at when she could no longer safely manage living on her own. She enjoyed the community, developed friendships, and enjoyed life living there. The staff and management were easy to work with, and very responsive. We had to move to my mom to a new location after her health required more attention, otherwise we would have never moved her. I highly recommend this location.

EXCELLENT FACILITY - HIGHLY RECOMMENDED My brother in law…read moremoved into Ivy Park SJC five months ago and has absolutely LOVED his new home!!! The staff is highly competent, personable and exceptional in their care of residents, and without exception everyone who I have spoken with about their satisfaction in living there have been VERY VERY happy. We so appreciate having found Ivy Park SJC and sincerely thank the management and staff for all they do in creating such a caring community.

PLEASE READ THE EDIT BELOW. So far, I'm not very happy with this assisted living. My grandma moved…read morein on Tuesday to an apartment with no cable TV, despite having the TV ready to go the weekend before her move in. I've visited or called every day to see if they've gotten her cable setup and they appear to be dragging their feet. There is a huge lack of communication between management, maintenance, and front desk staff that delays tasks and doesn't communicate progress with residents or their families. The other day a front desk staff members started clipping her nails while answering my questions with vague answers and "I'll leave a note" for staff who seems to always leave before the end of the day. I can't seem to get straight answers from anyone and I rarely get calls or texts back when I'm promised any. Overall, I'm frustrated with the move in and hope to see some changes in this facility soon. I'll be looking at alternative options if things don't change soon. EDIT: Katy from CSL gave me a call and we had a great chat about some of the frustrations I had regarding the delayed cable installation and communication issues. She also was able to clarify some of my questions and ease my biggest concerns/worries. She is such a sweet and caring woman, and I'm glad we were able to talk. I am very hopeful that things will go more smoothly now that some of the initial move-in bumps have been handled.

I had a good experience at Capistrano senior living & memory care. My father stayed here. The staff…read morewas kind. Many worked very hard. They are quite busy. Special thanks to Crystal and Roger, for their exceptional kindness, care and talents... they are wonderful ! Crystal, the activities director, organized engaging activities and Roger's singing added a special touch, my father just loved his entertainment, happy hour and exercise class. He created moments of happiness ! Their dedication and compassion, along with the support of the staff, created a warm environment that positively impacted my father's last years of his life. Thank you.

Nothing short of exceptional comments for Watermark. The staff, the facilities food attention and…read morecleanliness. Care is taken at every step. We are very happy my mother-in-law chose Watermark for her senior years. Steven was instrumental in her transition and we really appreciate his professionalism.

Horrible place for seniors to live. It's pretty new so very nice and that is deceiving. They are…read moreunhelpful, get mad if you put cameras in serior apartment saying their staff doesn't want it. They have little to no activities and some they do have are super inappropriate like boxing bc the activities director wanted to hire her son. The food is beyond terrible. Things get stolen left and right. Nothing they tell you when you go look at the place I is true. They refuse to give a second key to family members even with power of attorney. They aids just sit their talking Spanish to each other and talking about the patient. (They didn't know I understood) instead of caring for patient. The aids then complain if your loved one pushed their call button to much and they share a lot of their complaints with your lived ones which gives them anxiety: even when asked not too they still made a 100 year old women severely anxious about everything all the time. Stay far far far away from this place.

The prices for a residence on this website are not accurate nor up to date…read more That said this is a very nice place to live. I've lived here over four years and it's good. I'm a bit particular so it's good.

Very compassionate staff, loving and friendly resident environment…read more Love the facilities benefits!