1. On time 2. Very fair price…read more3. Installed new Microwave that had some internal problems they fixed no xtra charge. 4. Owner of company came with his employee ment much to me! 5. Took away old microwave. 6. Very knowledgeable. Highly Recommend them

Technician did make the requested repair and allowed me a few minutes to clean under the appliance,…read morewhich I appreciated. The problem was that a follow-up visit was required (tech accidentally left something disconnected) and they never showed the day we expected them. It took them 2 days to show up resulting in a warm frig and food loss $$$. He never looked for the problem, just checked the temp and declared it "working fine"! Since they only accept cash or check, we had little leverage to get a refund. Essentially, this is a very "old school" man working with a younger technician who actually does the work. George S. can be gruff, grumpy, forgetful and can't be bothered with this new-fangled "customer service" stuff. We will no longer work with vendors who do not accept debit or credit cards. Finally repaired by a different company.

My ten year old refrigerator started dripping at the ice dispenser. I hopped on Yelp to find a…read morereputable repair company and found Sullivan & Son. Bill Sullivan came out within a few days, it was not urgent, to inspect the issue. He determined the flap that allows the ice to dispense needed replaced. He ordered the part, which took about five business days to arrive, then scheduled the repair. After the repair, which was fair and reasonably priced, I've had no more drips. Yay! If you need a trustworthy, knowledgeable and fairly priced appliance repairman, Bill Sullivan is the one!

I had used sullivan and sons on two prior occasions, both simple issus that were handled by Bill…read moreSullivan efficiantly. Recently while on a dinner date with my seven year old granddaughter, I recieved a call from my daughter saying that her refrigerator was not working. I could not go back to see what was wrong. I called Sullivan and sons hoping they could come out first thing in the morning. Bill Sullivan offered to come there that night and fixed the problem. Not many people would do that. David Andrews

Great work as always! They have helped with quite a few projects. Definitely recommendread more

Nick has provided multiple service calls for different appliances. Timely, competent, courteous and…read morecompetent. The service provides prompt response, helpful scheduling and clear communication. I've asked for business cards I can share when people ask about recommendations.

I highly recommend AAS. Buzzy & Jerry came at the appointed time and were friendly, helpful and…read moreknowledgeable. They quickly took care of the problem. I am completely satisfied with their service and will keep them on file for future appliance needs.

I had issues with the water & ice dispenser (GE refrigerator) not working and staying on after…read moreusing either setting. I contacted Authorized Appliance Service via their website. They immediately called me back to schedule an appointment. Randy, their service tech, showed up on time and replaced the computer board very quickly. I had some lingering issues with the water & ice dispenser not turning off after using either setting. I contacted Randy and he came back a couple of days later, replaced the paddle/lever at NO additional fee to me...even after I tried to convince him to at least let me pay him for the additional part. I will definitely contact Authorized Appliance (& Randy) again if I ever have any appliance repair needs!

My family's washer went out, so we called the company, and not only did they not fix the washer,…read morebut they had to reschedule multiple times because they6 claimed they didn't have the necessary parts. When they finally came out and worked on the machine, they claimed that they still didn't have the part. Getting updates was like pulling teeth so we had to give up. Do yourselves a favor and find a different company

From the owner: FX Pro Appliance Repair, we specialize in fast, reliable, and affordable repair services for all…read moremajor household appliances. Whether it’s your refrigerator, washer, dryer, oven, or dishwasher, our technicians have the experience and tools to get the job done right. We proudly serve homeowners and renters across Jacksonville and surrounding areas, offering same-day or next-day service based on your availability. Customer satisfaction is our top priority, we stand behind our work with honest diagnostics, fair pricing, and clear communication every step of the way. Call or message us today to schedule your service, we’ll have your appliances running like new in no time!

I am just blown away by the service I received today! My appliances are 4 years old, so it's…read moredistressing to have things fail. Shawn took the time to explain what was wrong and the cost to repair. He also shared the life expectancy of the fridge. We also have a dishwasher control panel refusing to change functions without having to slam the door, which is frustrating. Both repair estimates were more than fair, but based on Shawn's information and guidance, we are putting off the minor inconveniences and looking into replacements in the not too far distance. It is not often any more that a company has such integrity to look out for the customer's well-being over a buck. I guarantee I would not have had a similar experience with a different company. I will be sure to share my experience with everyone I know. Thanks DeBow's for such excellent customer service!

My need for service to repair both the washing machine and refrigerator in my home happened within…read moredays of each other. DeBow's quickly dispatched Jaden for both service calls. This young man was not only prompt and courteous, he was also extremely knowledgeable about appliances and thoroughly explained what he was doing, how to prevent issues in the future, and he reassured me that the foul water in my washer would not remain in the machine, ruining the machine or clothes. He told me how to run the machine several times with bleach on the hot setting before putting my clothes into the machine. I also applaud this company for hiring veterans such as Jaden and I sincerely thank him for his service to our country. I'm thrilled to know I can count on DeBow's for any future repair needs.

After 4 tries they never got my ice maker to work even put a new one in. I asked for a refund but…read morethey never responded. Yelp ask for a star review I gave them a 1 because 0 was not an option.

Came and looked at my dishwasher.used Youtube to diagnos .needed to order part.total $467..I gave…read more$200 and when he left I found found a glass shard was problem.i called and told him and was told he would send back $120 .$80 was service call..NEVER GOT MY MONEY..BEEN A MONTH 10 Cedarview Ct palm coast..

Craig was excellent and got my washer working again in 2 days. He was very knowledgeable and…read moreexplained everything he was doing to diagnose the problem - as I am the curious type and wanted to know. He got the correct part ordered yesterday and came back today to install and my washer is working perfectly again. It's not easy finding hard working and experienced repair techs these days and I'm so thankful Craig answered my service call. I highly recommend him from The Specialist Appliances.

Great salesman and good prices and they deliver and set up and will take the old equipment out !!read more

when I asked repairman what caused the problem on my dishwasher he replied he was the technician I…read morewas just woman and wouldn't understand.

We looked at this place to buy used appliances for our new home. Josh, was a great salesperson, and…read moreshowed us some of their products. They keep the store clean enough, and the appliances- I was told goes through a rigorous cleaning and testing process before it goes on their floor for sales. We ended up buying a really good LG washer-dryer set for a reasonable cost. They accept various methods of payment. We used Venmo, instead of cash, as we wanted to have some form of written transaction. We had scheduled our delivery for the second floor of the house, and were agreeable to pay whatever additional cost needed to take it to our second floor laundry room. They do not own the delivery service and just contract it out. Their company policies also, doesn't take accountability for any damage caused during installation. They have a 30 day warranty to repair any issues with your appliances. The reason for my 3 stars is issues with scheduling and delivery. But, the owner and Josh were very helpful and quick with resolving our issues. We ended up not taking the delivery because of those issues but our money was promptly returned in full. Recommend buying appliances from them if it works for you, but make sure you figure out everything with delivery and schedule.