1. On time 2. Very fair price…read more3. Installed new Microwave that had some internal problems they fixed no xtra charge. 4. Owner of company came with his employee ment much to me! 5. Took away old microwave. 6. Very knowledgeable. Highly Recommend them

Technician did make the requested repair and allowed me a few minutes to clean under the appliance,…read morewhich I appreciated. The problem was that a follow-up visit was required (tech accidentally left something disconnected) and they never showed the day we expected them. It took them 2 days to show up resulting in a warm frig and food loss $$$. He never looked for the problem, just checked the temp and declared it "working fine"! Since they only accept cash or check, we had little leverage to get a refund. Essentially, this is a very "old school" man working with a younger technician who actually does the work. George S. can be gruff, grumpy, forgetful and can't be bothered with this new-fangled "customer service" stuff. We will no longer work with vendors who do not accept debit or credit cards. Finally repaired by a different company.

Ordered appliance last September and still not in. Came in 3 months later than promised. Then,…read morefind out sales rep ordered wrong one. Communication and follow up has been very poor. Still not resolved after 8 months.

I had the same experience with Setzers as described by Alan H's review. Bought ~$80k of appliances…read moreand got the same BS after the fact about delivery and installation. The people they recommended to install were somehow even worse than Setzer's customer service. Save yourself some time, and go to Ferguson or FCS. If I had known that Setzer's offered zero added value as a local business (installation, communication) I'd have ordered from Build.com. At least I would have gotten the coffee machine in the color I ordered it in.

Called to buy a speed queen. 2 times the salesperson was unable to tell me whether it was in…read moreinventory, ordered, or whether any would be coming in. 3rd time, my husband called and person who answered phone said someone " would call me back because evrryone was busy". Surprise... no one called back. So this business is so busy they don't care whether you buy from them or not. This is why it's hard to " buy local". As a business owner myself, I would never treat an inquiry as an " inconvenience". Not only did you lose the sale of 1 Speed Queen but we had intentions of buying more for our rentals.

I have an appointment scheduled so I'll be back to let you know with the kitchen and bathroom…read moreremodel we are having done

Alamsy Appliance Repair exceeded expectations. A written quote was given before any work was done…read more The repair was excellent. I will absolutely call Alansy for any appliance repair in the future.

when I asked repairman what caused the problem on my dishwasher he replied he was the technician I…read morewas just woman and wouldn't understand.

We purchased a Vissani and looked the owner straight in the eyes, demanding to know what type of…read morewarranty this unit included. He confidently told us there was a one-month warranty from the store, and if we registered it, we would receive the factory warranty. In February, we discovered that the unit had stopped working. When we contacted the manufacturer, they informed us that they couldn't honor the warranty because the unit was sold by an unauthorized dealer. I took this critical information back to the store and confronted the owner, who shockingly attempted to sell me a freezer that I wouldn't even consider placing in a rundown property. I made it very clear that I'm not struggling financially and could easily buy a new freezer from Home Depot. However, I was reassured that I had a warranty on the unit I purchased from him. The owner then tried to push another unit on me and dismissed my concerns, claiming he couldn't do anything. If you're running a business, you need to stand behind your products. If you knew I couldn't get the unit warranted, why would you mislead me? This is unacceptable business practice. If you choose to shop there, ensure they can guarantee that your unit is covered by the manufacturer. Otherwise, you risk it sitting at the roadside waiting for the trash man after nearly five months. Don't let the reviews deceive you; bad business will always be bad business. Before you leave the store, make sure the unit has a serial number on the back. Don't get trapped like I did.

Sloan did a great job on repairing my refrigerator. It stopped cooling, so I had no idea how much…read moreit would cost to get it repaired. I called Ken's Appliance Repair first, but he was backed up. He referred me to Sloan. Said he was a good guy. So glad he did. Sloan was prompt, worked hard, & returned later in the day with the part that it needed. So nice to have honest, reliable service these days. The price was fair, so I didn't have to go into debt for a new refrigerator. I highly recommend this business for any appliance repair needs. Thank you so much

He quickly fixed my dryer and made sure all components were working. It's been a couple of months…read moresince the repair and absolutely no trouble since.