From the moment we arrived the tone of the staff was short and cold. No greetings, no smiles, no friendly interaction at all. The interaction centered heavily on the facility's policy that only one adult could accompany a child under five. Specifically, my two year old could be accompanied in by one adult but not the five year old, she had to enter by herself. While I understood and acknowledged this rule, it was repeatedly emphasized in a way that felt unnecessary and increasingly confrontational. After checking in, I entered the gym briefly with my five year old (as instructed by the front desk lady) to place our belongings in a cubby, before returning to bring in my two-year-old with us. At that point, a woman--who later identified herself as the owner--questioned me about my child's age and repeatedly asked whether my younger child would be coming in. Despite my clear explanations that I was simply setting our things down and would return for my toddler, she continued to reiterate the one-adult policy and pressed for clarification. Her tone became increasingly firm, and she stated, "I'm the owner here, and I need to know what's going on and who's coming in," which made the interaction feel accusatory rather than informative. The situation escalated further when my five-year-old decided she wanted her father to accompany her and her sister instead of me. We attempted to follow the rules by having my husband sign the waiver to take my place. However, the front desk staff again emphasized the one-adult policy, and the owner joined the conversation. The two of them spoke back and forth as though trying to decide what to do about us. In retrospect I believe they thought both my husband and I were trying to enter with our two children. I did not realize this at the time because I was so flustered by their tone towards us. By the time the owner told me I was being "snappy," I began to tear up from this ridiculous escalation, the repeated questioning and lack of courtesy throughout the exchange. Ultimately, we decided to leave rather than continue the interaction. Although we had already paid for both children to participate in open gym, we chose not to stay due to the negative experience. My husband went back to grab my belongings, and I was sitting on the bench right outside, helping my daughter with her shoes when one of the customers/moms came out to comfort me and let me know that I was not the only one that has dealt with this kind of thing with the staff at the facility. When we got in the car, my husband told me that another mom inside told him that this kind of thing happens like once a week. My husband later contacted the facility and was able to obtain a refund. read more

Whoever works behind the desk doesn't care whether you take your business there or shove it where the sun doesn't shine. We were never anything but friendly with her but she had an attitude every. single. day. We signed up for a trial class and came back two weeks later to sign up for classes and she snapped at me for not coming back sooner. She wasn't joking...she actually chastised me. If she was on the phone when we arrived we didn't even get a glance up. We never once received a greeting when we arrived or when we left. I couldn't call her out if I wanted to because she never told me her name. On the first day of my daughter's class she sat outside the gymnasium waiting to go in and the lady snapped at her and said " well go in!!" We'd never been to a class and didn't know where to go or what to do but apparently we were meant to. If it's her business she can act however she wants. But there are plenty of gymnastic studios in the area and I highly recommend touring them all before you make a decision. On a side note: my daughter's teacher was great! I would give them zero stars if it weren't for her. In my experience, though, it's difficult to hold on to great employees when you have a crappy attitude. read more

This place is beyond magical. You walk in and immediately feel at home. The owner changes the decor for each holiday and it's so incredibly warm and inviting. Tonya at the front desk is so helpful! Thank you Delano Athletica! My son and I love learning in your space! P.S. your security dogs are the absolute cutest read more

Delano Athletica - Gymnastics Near Me - Ventura, California

My 8 and 5 year old girls have been coming here for almost 1 year and it is absolutely amazing to see how much better they have improved in such a short period. The coaches are amazing with the kids. The atmosphere is adorable and so comfortable. I always look forward to seeing what they have done to change up their holiday decor. Huge TVs to watch your kids while you relax on the comfy couches or bring a laptop to work with free internet. I am very grateful to the amazing team at the front desk. It's like a second home for my kids. If you need gymnastics for your kids, you need to bring the here. read more

Found that the inconsistency from class to class, different coaches doing different routines made it difficult for our child to accelerate. If your child is not in the top of the class don't expect them to get much attention and left behind during an exercise as the rest of the class moves to the next exercise. The front desk staff was often rude, unattached and generally unhelpful. The coaching staff was fine but as a parent of a little one just starting we were not allowed to interact with the coaches on our child's progress, not that they would have meaningful feedback as it would be a different coach from day to day. I don't expect a gymnasium to smell great but they should consider doing some deep cleaning or deodorizing as it constantly smelled bad. read more

Feels right at home, the lobby is very comfortable and always to theme with the seasons, there are always events for the kids to bond with their team. The team dynamic is the closest thing you can get to a family.a great place for your kid to have fun and also learn. I would definitely recommend for an awesome point in your child's life. read more

What a gem of a place! I took my first lesson and it was incredible, with the instructor being encouraging, supportive and very caring. The entire gym is beautiful, welcoming and overall fun! read more

Worst experience ever. The lady at the front desk was so incredibly rude. Kept repeating over and over again how I didn't go about signing up the right way for a free trial. After 5 minutes of talking down to me in front of my 5 year daughter she turned us away bringing my 5 year old to tears not understanding why she was left out and couldn't do gymnastics with her friends. The lobby was crowded and cluttered with awful Halloween decorations and kids walking out of class or bragging to their parents about how they learned to do a "demon walk". I suppose it's a blessing in disguise that my daughter was not under there teaching. If they talked like that to an adult, I can't imagine how they would talk to a little kid. read more

Carmen and her staff are amazing. My daughter started a feed weeks ago and she loves it. They made her feel welcome and worked with her at her level. The gym is clean and safe and a great trainers . read more

Delano Athletica - Gymnastics Near Me - Ventura, California

My granddaughter just joined Delano Athletica and we are so pleased! The gym is very professional and clean. The atmosphere for the adults is awesome! They have sitting areas the include TVs to watch your child do their thing. Highly recommend Delano! read more

NOT GOOD!! i sent my daughter there for a trial run and all she complained about was a younger male giving her the most weirdest and uncomfortable stares, she came to me crying saying she was scared of him and didn't want him to touch her. if you're going to be hiring younger males then make sure the kids are comfortable around them and not weirdos! this place is so bad i'd give it a 0 but i can't so i give it a 1. the managment cant even do good enough to if hire a person make sure they're not a weirdo creep ! read more

This place was good till we met Nisa. She seems nice but she actually isn't. My daughter used to love to go to Delano, she couldn't wait for her class till Nisa came into the picture. She turned out to be mean and very, very discouraging and unprofessional to my daughter. We went through a hard time and next class she let my 8 year daughter have it. She put my girl so down, she belittled her and made her fell like she isn't good enough. She totally ruined for my daughter. She doesn't want to go back to Delano or even see Nisa. The worse part is that she doesn't even want to do gymnastics anymore and this was something she loved it. She cries every time we talk about gymnastics. Nisa just a little tip for you, you should address your concerns directly to the parents and if you ever have to talk to a child you need to be more appropriate and respectful of their feelings. You completely ruined for my daughter. So sad. read more

We love Delano Athletica. My 6 and 5year olds have been here for almost two years. I cannot say enough good things about this gym. Everyone is super nice, and the facility is always good! This place is great! read more

EXCELLENT! I can't say enough good things about Delano and their amazing and caring staff. From Carey who answered my first call a few months back to just last week when Tanya and Carmen herself went out of their way to accommodate our needs. My daughter has improved so much and I look forward to see what more skills she develops there at Delano. Thank you ladies for making this such a pleasant and fun experience. read more

Love, love, love Delano Athletica The owner and the staff are amazing! My kids have only been there a few months and already have back handsprings. The coaches are so knowledgeable and patient, I would recommend them to anyone who wants their kids to be in a safe, friendly, family oriented environment. Bravo Delano! read more

My wife cancelled my daughters membership over a month ago and they still charged our credit card when I called the woman on the phone would not cooperate with the refund it was only $65 and she got defensive this is supposed to be a professional business but in my regards its not very poor customer service and she pursued to argue with me when all I wanted was my money back for services not been provided read more