I take my 18 year old cat Kiki here and love it! They can always get me in at a convenient time,…read moreand they don't try and over charge me like other vets!!

Nero had to be brought back since his skin condition worsened, more scabs and hair loss. We did not…read moreknow if it was allergies or a parasite so we were unable to see Dr. G, and saw another Vet there. She was not all that helpful, did a skin scrape and the test came back negative for parasites thank goodness. The one thing she did not do was run a backlight over Nero for ringworms/roundworms. Also she was unable to give other solution but to put him on antibiotics. Also we saw them within a week's time frame and they still charged us a fee even though we asked if its a follow up. Since the antibiotics failed to help his skin condition, we decided to take him to another vet instead that was able to fight the cells that was causing his skin to scab and lose hair. Will not be returning to Best Friends :(

I had such a negative experience at this clinic. I went here for a dental cleaning for my cat and…read moresigned up for the care plan to assist with costs. I had been told by her other vet that the problems she was having could be due to needing a teeth cleaning. During the week of her initial visit with this clinic her breathing sounded congested. Long story short she had cancer and ended up passing away. I came to this clinic 3 times in the span of two weeks. Friday 7/3, At the initial visit I made a follow up appointment to complete tests needed for the dental for the following Friday, 7/10. Wednesday 7/8, I was told to make a visit with urgent care for a CT scan. She was given fluids and medicine to help her eat, her face was asymmetrical which prompted the urgent care referral. The plan was for me to get her a CT scan before her dental, if I was not able to get her into a CT scan before then to move forward with the dental cleaning. On Friday 7/10, I came in for the blood draw with her. I had received a confirmation email the day prior stating we had an appointment. The clinic had lost the appointment time. I was told that we weren't carrying through with the dental cleaning since they did not think she would be able survive being put under anesthesia, which was news to me as I was not informed of that on Wednesday. My cat was declining and I wanted someone to look at her to to further assess what was going on, I was told to come back at 3pm when our appointment was at 11- they were able to accommodate having a doctor come look at her after I advocated for keeping our confirmed appointment that was set up by the clinic. I was then told she had cancer. I was told I could pay the portion of the care plan that we used instead of for the whole year since she has passed. I was told I could return the Revolution Plus they gave me because it was unopened and have it removed from my care plan payments. I returned it last weekend (7/25) and was informed by staff they were unable to provide any proof or documentation that I returned the item. I've emailed the care plan provider on Monday (7/27) and Wednesday (7/29) and they have not responded to me stating that the item was received. I had an incredibly dreadful experience at this clinic. I would not recommend them to others. To me, communication was lacking multiple times throughout this experience that was stressful to begin with.

Groomer is wonderful, caring, professional. We wouldn't bring our Shizue bichon mix anywhere else …read more Been to other dissapointing groomers.. Margie is the best, so happy to have her groom our dog.

Lots of changes in their new space. There is more room for waiting and there are more exam rooms…read morethat are quite large. There are also a lot of new faces and faces that I miss. I called in the afternoon with my pup for a ear infection and was able to get an appointment with Dr. Todd for the next morning. She was kind, gentle and thorough with Poppy. She took into consideration how uncooperative my dog can be in planning the treatment for her ear. It was truly appreciated!

Utterly incompetent to care for cats. Under no circumstances should you come here if you have a cat…read morewithout a known health history. We found a stray over Labor Day weekend, and when she went unclaimed we took her into BCAH the week after. We selected BCAH because they had online booking and were open after 5 - with our normal vet, for our two other cats, we have to wait and they don't have evening appointments. During the visit, we expressed that she was a very friendly stray with no known medical history. The vet: 1. Vaccinated the cat 2. Told us to look out for heat, as neither she nor the other vet could find any sign of spaying 3. Told us we should wait to spay the cat, even after I personally expressed I'd rather spay and be safe 4. Did not tell us that she could be pregnant or advise us of any risks related to pregnancy and live vaccines Fast forward a month, you guessed it, our cat was super pregnant. We took her back to BCAH as part of a vaccine booster and were told: 1. She was pregnant 2. She'd been vaccinated with live vaccines, endangering the kittens - but it probably would be fine! (In other words they massively downplayed the risk/their own screw-up) 3. It was "too late" to spay, but how lucky, they have referrals for a clinic that deals with birthing cats and a referral for a shelter specifically dealing with kittens! I spoke with my sister, who is a vet tech, that evening. She expressed outrage, both at the initial poor care/lack of informed consent, and at the claim it was "too late" to spay. So, we took her to our regular vet for a spay consultation and then for a spay 2 days later. It's been a week+ since her spay and she is recovering very well, and thank God, we don't have kittens to deal with. To advise us against spaying in September, fail to inform us the cat might be/probably was pregnant (recall that we told them she was super friendly, that we live in an area with lots of strays, and they couldn't find any sign she'd been spayed: I found out later that this means the cat is very likely pregnant!), and then provide us with no spay resources - to functionally lie, and lead us to believe "it's too late to spay" is an opinion most vets would hold - is totally unacceptable. This is a degree of malfeasance so serious I reported BCAH to the vet board of MN. I am disgusted with a vet practice that thinks nothing of putting at least 2 more kittens into an already burdened adoption system, that thinks kittens potentially having birth defects is no big deal, and that frankly had the nerve to charge us $45 for a visit where they admitted to serious mistakes. When I emailed BCAH expressing my anger at this poor treatment, they refunded me for both visits within 2 hours. But they did not acknowledge their mistakes nor apologize for them. These people should not be practicing vet medicine.

Everyone was so friendly from the first person who greeted me to the tech and the doctor. They made…read moreme and my cats feel comfortable and safe.

Northbrook Veterinary Clinic is a friendly and great place to get care for your pet. I had my dogs…read moreteeth cleaned and she was well taken care of. Very happy with staff and Doctor.

Cokato Veterinary Services has served us well. They were very compassionate when we had to put a…read moreformer dog down. The regular care for our current dog is timely and professional. Dr. Foss is very personable and willing to answer any questions and give helpful advice. There's no pressure to purchase items beyond immediate need, which is also nice.

We have been seeing Dr Foss for 5 years with our Golden Retrievers for routine care. This morning I…read morecalled first thing at 8:00 am to see if I can get my nursing Golden retriever care as she has mastitis and infection and needed an antibiotic. I was told she could not get in until Wednesday and our poor girl was miserable. I need a vet I can count on in emergent times as well as the yearly routine visits. This is simply unacceptable. I called a nearby vet and they got us in within 2 hours as new patients. We have now switched to the vet who cared enough to see our girl right away and the care she deserves.

I want to thank everyone for being so professional, knowledgeable and caring. It was one of the…read moreworst days of my life when I lost my 13+ years old kitty Willy. Everyone was so patient with me and kind even after hours. I highly recommend Watertown veterinary clinic. Thanks again, Jon

Horrible veterinary clinic. I myself took a cat here a while back after he had been unable to…read moreurinate, and they diagnosed him and told me he had a urine blockage. They told my family and I that it would take THOUSANDS of dollars to save him with surgery, so we decided to put our family cat of 2 years down. I had another cat a few years later who had the same issue - we took him into Lester prairie clinic and he had the EXACT SAME ISSUE. They told us the surgery would only be SIX HUNDRED dollars, and the cat underwent surgery about 2 years ago and is still going strong without issues. That begs the question - was the other clinic upfront an honest or simply looking to make a quick bucks in the easiest way possible? Well it seemed not at the time, but a friend of mine is having similar issues, and it appears the cat has a UTI after some online digging - the vet returns their cat after being taken to Watertown veterinary clinic and they didn't explain the situation, what's wrong, what they did. They literally just gave my friend antibiotics with no administering instructions, and said it could be because the cat stressed. It appears rather than do the job of helping animals and providing owners with proper and professional information that could ultimately determine life or death of the animal, they would rather make a quick buck. *If this is too long here is a summary* Will never take my animals here again and advice you do the same. They appear to act more in interest of money rather than helping animals in need. Terrible clinic, and definitely not somewhere to go if looking out for the best interests of your pet.

We switched to Lester Prairie Vet clinic the summer of 2019 after declining care and service and…read morehuge hike in pricing at our former vet. To say we are happy with Dr.Hively and her staff is an understatement. This team has been incredible for my fur babies and have seen us through a very traumatic and sudden loss of our Golden boy, Lachie. They're caring and compassionate, informative and straight forward. Clinic is CLEAN!! Pricing is fair and honestly, the best around. Most of my friends with pets only trust LPVC with their pets and will tell you too, they are worth the drive!

We started using Lester Prairie Vet clinic about 1 1/2 yrs ago. Our neighbor is a dairy farmer and…read morerecommended them. We purchased 5 Nigerian Dwarf goats and needed they checked over as well as a tutorial to be sure what we were doing was best. Dr Catherine came out and she is awesome! Best vet around. its a passion, not just a job for her and it shows. she cares for all our animals now. We will never go anywhere else. friendly, kind, efficient and affordable. Great staff too!

Very poor service. I called to request refills for my rescue pup medication. I had 3 refills left…read moreon 4 medications. and they would not honor them without an office visit. I would understand if they needed to be renewed but that was not the case. I called back a second time to see if I could talk with a supervisor, or a Doctor. they put me on hold. When they came back to the line, I was told that the office manager was on a lunch break and will call you back. They took my number. I never received a call back.

This place is amazing. My kitty was so sick and it was terrifying. They never gave up on him and…read morehis health is better than it's ever been. Everyone there is so kind, knowledgeable and helpful. They make me feel so safe knowing they're there for my guy.