I want to thank everyone for being so professional, knowledgeable and caring. It was one of the…read moreworst days of my life when I lost my 13+ years old kitty Willy. Everyone was so patient with me and kind even after hours. I highly recommend Watertown veterinary clinic. Thanks again, Jon

Horrible veterinary clinic. I myself took a cat here a while back after he had been unable to…read moreurinate, and they diagnosed him and told me he had a urine blockage. They told my family and I that it would take THOUSANDS of dollars to save him with surgery, so we decided to put our family cat of 2 years down. I had another cat a few years later who had the same issue - we took him into Lester prairie clinic and he had the EXACT SAME ISSUE. They told us the surgery would only be SIX HUNDRED dollars, and the cat underwent surgery about 2 years ago and is still going strong without issues. That begs the question - was the other clinic upfront an honest or simply looking to make a quick bucks in the easiest way possible? Well it seemed not at the time, but a friend of mine is having similar issues, and it appears the cat has a UTI after some online digging - the vet returns their cat after being taken to Watertown veterinary clinic and they didn't explain the situation, what's wrong, what they did. They literally just gave my friend antibiotics with no administering instructions, and said it could be because the cat stressed. It appears rather than do the job of helping animals and providing owners with proper and professional information that could ultimately determine life or death of the animal, they would rather make a quick buck. *If this is too long here is a summary* Will never take my animals here again and advice you do the same. They appear to act more in interest of money rather than helping animals in need. Terrible clinic, and definitely not somewhere to go if looking out for the best interests of your pet.

Lots of changes in their new space. There is more room for waiting and there are more exam rooms…read morethat are quite large. There are also a lot of new faces and faces that I miss. I called in the afternoon with my pup for a ear infection and was able to get an appointment with Dr. Todd for the next morning. She was kind, gentle and thorough with Poppy. She took into consideration how uncooperative my dog can be in planning the treatment for her ear. It was truly appreciated!

Utterly incompetent to care for cats. Under no circumstances should you come here if you have a cat…read morewithout a known health history. We found a stray over Labor Day weekend, and when she went unclaimed we took her into BCAH the week after. We selected BCAH because they had online booking and were open after 5 - with our normal vet, for our two other cats, we have to wait and they don't have evening appointments. During the visit, we expressed that she was a very friendly stray with no known medical history. The vet: 1. Vaccinated the cat 2. Told us to look out for heat, as neither she nor the other vet could find any sign of spaying 3. Told us we should wait to spay the cat, even after I personally expressed I'd rather spay and be safe 4. Did not tell us that she could be pregnant or advise us of any risks related to pregnancy and live vaccines Fast forward a month, you guessed it, our cat was super pregnant. We took her back to BCAH as part of a vaccine booster and were told: 1. She was pregnant 2. She'd been vaccinated with live vaccines, endangering the kittens - but it probably would be fine! (In other words they massively downplayed the risk/their own screw-up) 3. It was "too late" to spay, but how lucky, they have referrals for a clinic that deals with birthing cats and a referral for a shelter specifically dealing with kittens! I spoke with my sister, who is a vet tech, that evening. She expressed outrage, both at the initial poor care/lack of informed consent, and at the claim it was "too late" to spay. So, we took her to our regular vet for a spay consultation and then for a spay 2 days later. It's been a week+ since her spay and she is recovering very well, and thank God, we don't have kittens to deal with. To advise us against spaying in September, fail to inform us the cat might be/probably was pregnant (recall that we told them she was super friendly, that we live in an area with lots of strays, and they couldn't find any sign she'd been spayed: I found out later that this means the cat is very likely pregnant!), and then provide us with no spay resources - to functionally lie, and lead us to believe "it's too late to spay" is an opinion most vets would hold - is totally unacceptable. This is a degree of malfeasance so serious I reported BCAH to the vet board of MN. I am disgusted with a vet practice that thinks nothing of putting at least 2 more kittens into an already burdened adoption system, that thinks kittens potentially having birth defects is no big deal, and that frankly had the nerve to charge us $45 for a visit where they admitted to serious mistakes. When I emailed BCAH expressing my anger at this poor treatment, they refunded me for both visits within 2 hours. But they did not acknowledge their mistakes nor apologize for them. These people should not be practicing vet medicine.

Went in for annual exam - left with $200 bill. Did an $80 4dx test even though he is on monthly…read moreheartworm and tick medicine. Never gave me the results (I had to call and ask) - then when I asked why the test needed to be done - the technician stated it is required to get the heartworm and tick medicine. This is a lie. Definitely going elsewhere.

Our pup broke his toe at 16 weeks. They were amazing! So much so, our pup still gets excited when…read morewe round the corner and come anywhere near WVC. I'm also really pleased their knowledge base on giant breed dogs.

I had to find a new vet since I moved to a new area. This place was recommended to me and so far…read moreI'm very happy with the decision. I got my dog during covid times and was never allowed to be with him during his appointment or anytime after that at my last vet. I was so happy this place allowed me to go back with my dog. The people in the back were really friendly. The people in the front were very busy and didn't even acknowledge when I greeted them goodbye. It seemed like 3 of the 4 ish people sitting in the front are just taking calls and doing appointments, which surprised me they had them sitting up front in the lobby. I think the front-end customer service could be better. They do have service plans for the animals and I did sign up for that. I hope it is worth it as it was spendy (as all of them are, but my dog's health is worth it) and now they have increased the prices. I'm glad I paid in full for the year before the prices increased. Again, the care he received thus far was great.

I had an elderly cat who needed a lot of care towards the end of her life. The care she received at…read moreVet Partners definitely extended her life, by years even I think, and greatly improved the quality of it. The offices are always warm and inviting and clean. The staff is always so responsive and accommodating and kind. The pricing is fair and transparent with care packages available to help with pets who may need some extra help. And when the time came to say goodbye to my cat, the process was handled with gentleness and dignity. I have had a lot of negative experiences with other veterinary practices over the years which made me really nervous about finding a good doctor when I moved to a new area - I feel really lucky to have found Vet Partners and will trust any animal of mine to their top-notch care.

I've had nothing but good experiences here. I got a new rescue dog a couple of months ago and have…read moreunfortunately needed multiple checkups and vet visits already. Dr. Blohm and the vet techs are really great with my anxious and reactive dog. Sometimes the appointments run late, which can be tough for us since our dog has trouble seeing other dogs when waiting in the lobby, but I appreciate that they take their time with their patients and answer all questions (which is likely why they may run a bit behind). They are also very responsive to email and phone calls, and I've been able to get a last minute sick appointment with no issues. I also really appreciate that they support behavioral medication, as I've heard some vets don't like to prescribe it, but it can be such an important part of the care plan for anxious rescues.

I recently moved to MN and was looking for a new vet for my two cats, and I am so glad that we…read moredecided to go with Vet Partners! One of my cats has some preexisting health issues, and they helped me set up any follow-up/specialty appointments he needed to make sure he stays healthy. The staff here really care about the pets they see, and have called me back several times whenever I have any questions. I also love that they write out the names of all the pets who have appointments that day on the chalkboard in the waiting room as well! Such a nice and friendly touch. Prices are comparable to other downtown vets, potentially a little pricier than ones further away in the suburbs, but worth it for accessibility and the friendliness of everyone there!

I highly recommend Blaine Central to all of my friends and family with pets! I was impressed by…read moretheir friendly and knowledgeable staff and felt very welcomed. Their facilities are very clean and it is clear that they really do care about animal wellbeing - they even accept donations to a local shelter that I already knew and loved. I highly recommend their loyalty program - it is worth it if you bring your pet in regularly! The front desk area is very large, enough for waiting pets to have their own space if they need it. Thanks, Blaine Central!!

I needed a same day appointment for our senior dog Sam and they were able to accommodate us. Dr…read moreLisa and her staff were experienced providers and took such gentle care with Sam. Options for care were well explained to me at the conclusion of the visit. No high pressure add on sales, quality care, a valuable experience.

Today I was in to see them about a routine check up for my 10-year-old cat Babyface. They were very…read morefriendly and professional and communicated. All of the information needed to ensure the continued good health of my cat. Unfortunately, I am moving to Iowa so I will not get to see these wonderful veterinarians anymore. Do not waste your time going to Maple Lake, see these guys they're the real deal and they genuinely care.

This clinic is well-managed. The front desk staff are friendly and efficient. I never had to wait…read moremore than 10 minutes to see the doctor. Our 15 year-olf lab had severe hip dysplasia and was in extreme pain. Our doctor fully explained to me different treatment options and was frank with us about our dog's issues. I couldn't have asked for better care. They may cost more than some clinics in the area but the quality care you get makes it worth it.

Been taking our dogs to Stan for years. Very knowledgeable and takes the time to explain…read morediagnosis and answers all my questions and concerns.

We would like to thank Dr. Fagerness and his staff for caring and treating our dogs with such care…read moreand compassion. Dr. Fagerness cares deeply for all animals and we have been going to him for 25+ years, my parents started going to him and we have ever since. Yesterday we had our dog in to see him after a grooming incident. Dr. Fagerness took such care of our dog and didn't hurry us out. Right before our appointment he was stitching up a dog and talking to him through it. We can't say enough great things about him. We love this man, his staff are also just as wonderful. Thanks!