We've been taking out pets here for over 15 years. I'm sorry to say it's not what it once was…read more High volume and has lost its charm. I feel it more about the bill than the service.

I had rescued my first cat, a tiny 7 month kitten who I scheduled to be spayed here. The first 5min…read moremy cat got behind the counter where there was a small gap between the fridge and cabinet, we had to pull out the fridge so I could crawl behind and get her. They should never have had a hole big enough for any animal to crawl behind. Bonnie (cat) had had some health issues and had been cleared by my reg vet for surgery, Dr.Robinson, said that she would call the vet just to check any issues which was reassuring but no way for me to know if this call happened. They read all of the options for spaying & assured me that the cheapest option was perfectly safe. I was talked out of extra medical assistance beside extra pain meds because they typically dont have issues with healthy young cats,they knew her previous medical issues. At 1pm I received a call from Dr. Robinson informing me that after they had put her under with the anesthetic and made the incision that Bonnie's heart stopped. She gave me the medical information and said that Bonnie was still asleep and had a breathing tube. They did not request me to come in which I assumed was an okay sign. At 2:30 Dr. Robinson called me again to let me know that Bonnie was awake and breathing on her own and that she would just like to monitor her for a few hours just in case but that I could pick her up to go home at 6pm that night. These again sounded reassuring because otherwise theyd keep her overnight, right? WRONG! When I got there they said I wouldn't have to pay anything (never a good sign).Dr. Robinson came in first without Bonnie to let me know that she was now blind and may never recover her eyesight. A small price for her life. I am told that they have no clue what the repercussions of her brain being without air for so long will be in the long run, she told me that they had not seen her walk since she woke up and that she may be "a bit wobbly" and that I "am not taking home the same cat I brought in this morning". She went and got Bonnie and brought her out in her carrier. This cat was barely responsive, her eyes rolled back in her head so that she looked dead, they assured me that was fine. I asked about food/water and she told me to monitor water in case she drowns in her bowl but that she would probably just sleep all night. Dr. said that she would like to see us back in a week for a check up (I took this as a good sign that my cat would still be alive in a week). This was the only info I received. No emergency vet info or # to call if something happened, no pain meds. Half way home Bonnie had her first of many seizures but I didn't realize what it was yet. I got Bonnie home and took her out of her carrier to realize that she was not "wobbly" but paralyzed. She peed all over the floor after trying and failing to get to the litter box as she screamed the worst scream you can imagine & flailed around on the floor. I called the vet but in the time it took me to get home they had closed. We got her situated on the floor with blankets to make her comfy and a bed on the floor for me. At around 1am she started seizing uncontrollably, I called my mom to take us to the hospital. While she was on her way I was googling open animal hospitals in the area. We raced to the MedVet where they ran tests for the next 2 hours before letting me know that there wasn't much they could do and we made the decision to put her down at 4am 12/13. Dr. Robinson didnt send me home with a blind, wobbly cat that she would see in a week, she sent me home with a paralyzed cat that could never survive the next 24hrs and would suffer the next 10 hours. She dodged my mothers calls for the next two days. We insisted they pay my MedVet bills which they quickly agreed to do, a sign they knew they messed up. I will never know if this was a freak reaction to the meds or over medication during anaesthesia but how it was handled was unforgivable.I want to prevent anyone else from having to live through this trauma, please save yourself the possible heartache and take your baby somewhere safe.

Completely unprofessional and unwilling to explain mistakes that were done on their end. This place…read morewill no longer be our vet office.

Animal Care Unlimited has the best, most compassionate doctors and technicians. We've been through…read morethese doors with every pet we've owned since coming to Columbus in 1997 and have only begrudgingly gone to specialists elsewhere.

I took my dog there after being totally dissatisfied with my then vet. Ex-vet was not particularly…read moreattentive to the animals, missed an irritation during a normal visit and then told me to make an appointment for the next week. That day, I discovered Flint Animal Hospital and I haven't look back since. Everyone at the hospital was attentive, asked appropriate questions, followed up after visits, and to make a long story shorter, my dog was 14 yrs. old and time was not on his side. Through the whole ordeal, the staff was considerate and very caring. I could not have asked for better. I am forever grateful that they took such good care of him - and us! I will definitely use them in the future.

Flint Animal Hospital is truly our saving grace. We have brought several fosters to this location,…read moreIncluding our most recent foster, Scooter, who was sadly hit by a car. They were able to determine that he has 2 broken femurs, and not only helped us find a surgeon to do it at a reasonable price, but also reached out to local charities for donations. I am in awe of the experience we've had with them. You can tell the entire staff genuinely cares about your animals, and wants what is best for them. Scooter was so well taken care of during his stay, and we will continue bringing all of our cats there. Thank you so much to the entire staff for the amazing care, we are truly grateful!

10/10 recommend. Found a kitten on our front porch. Brought him to my local vet who found he had a…read morebroken tail. Recommended to wait and see how he tolerated it. He ended up licking a wound on his tail, so my vet recommended tail removal. A friend recommended TAHO so I called and explained the situation. They got him in for urgent surgery the next Monday. They took great care of him and it was extremely affordable. My boy is happier now without a tail and you would never know he had one. Definitely recommend them!

I've always had a good experience with TAHO (Delaware) in the past few years, up until my most…read morerecent vet appointment. I had a dual appointment for two of my cats, with the same time for their appointment. On the day of my appointment, I called the clinic to let them know I might be a little late because I was having trouble getting one of my cats into the carrier. The front desk told me I might incur a late fee depending on how late I was. I ended up only being 10 minutes late. When I paid for my visit, the front desk told me they tacked on my late fees even though it was only ten minutes, as their policy states that their window is short and 10 mins will incur a late fee. I paid for both of my cats and received an emailed receipt. The next day, I looked through my receipt and noticed that they charged me TWO late fees. It is $20 for one late fee, so I was charged $40 overall. I think that's pretty steep and harsh as I had a dual appointment where both cats were seen at the same time and their appointment was set for one specific time. I'm trying to talk with the CSRs about it, as I feel it is unfair to be charged two late fees when both of my cats were to be seen together at the same time. However, they're stating that they assess late fees for all patients scheduled at the time of the appointment. They did not inform me of this prior to my appointment and did not inform me as I was paying my bill, so I feel like it was pretty shady. I go here because they do a good job and have lower costs, but I'm tempted to go to a different vet clinic because of this experience. I feel a bit cheated for having been charged for two late fees when it was one appointment overall for both cats. There is also no communication about a late fee policy on their website. Definitely disappointed and frustrated with this situation. It was also not for a surgery or for testing. One cat had her annual visit, the other just got a wellness visit to make sure she was okay. Yes their costs are lower overall, but their late fee policy seems unfair and uncommon. Especially for this case where both of my cats had one combined appointment and I still got charged for two late fees. I understand the late fee, but I was not told that it would be per pet- they didn't inform me that prior to my appointment or when I paid, so the communication was unclear. I've never heard of a vet clinic doing this. I'll be researching for another vet clinic to go to instead in the meantime.

Two months ago we purchased a show puppy. Even tho we had dogs in another practice , we wanted…read moremore for her. So we heavily researched every nearby vet for this new puppy. We decided upon Animals R Special. Why? Let me tell you: We found this practice to be exactly what that particular puppy needed. Full service, exceptionally trained vets, who are also empathetic vets, exceptional support staff, and also a practice that is willing to titer vs push vaccines/unneeded procedures. We bring in Wanda. She was treated so well and the communication between vet and client so nice; when I got home I told my husband, "we are switching all of them to this practice" they are extraordinary. And that is exactly what I did today. Today we brought in our 12.5 yr old dog Mo. they knew he had anxiety so they prepped in advance for him. The entire exam was on the floor, with lots of love, cuddles, good boys, and peanut butter treats. He was like a completely different dog. Showed near zero anxiety. Thats the kind of vet I want. One that goes that extra step. They confirmed he was in fact super healthy, his teeth fine. The previous practice kept saying he had cancer and at one appt suggested amputating his leg due to cancer (which btw, he doesnt have, it was a lipoma. Aka fatty growth) and wanted teeth extracted (which I thought was odd as he had no problem eating kibble.). So glad we didnt listen to the former practice as Animals r Special confirmed he is completely healthy and needs none of that. Loki comes in next week. So: if you want an honest vet, that goes the extra mile for your animal and really knows what they are doing.... You have found the right practice. 100%. We have seen both vets at this practice and recommend both the doctors. You cant go wrong with any of the ppl here. Seriously, Animals R Special is the winning place to go to because at this practice the vets/staff here are more than special, they are extraordinary. And that is what we all want for our furry friends.... The best!

Professional, sincere, really showed how much they love your pet…read more Dr. Wagner is thorough, conscientious, knowledgeable, and so considerate in discussing with you your thoughts and concerns about your fur baby. Absolutely the VERY best Vet by far that I have been to.

Dr Dan and his staff have seen to all out pet care health needs since 2006 and I won't talk my…read moreanimals anywhere else. Home team.. if they are taking new patients ever, you should jump on it..

I absolutely love this practice! The staff is very friendly and compassionate. They are very…read morethorough in explaining what is going on with my cat and are clear on treatment options. I drive out of my area to get here because of the staff and care my pet receives

New to this vet. Today marked second visit for my puppy. Was thrown off with the fact they do not…read moreallow one owner in with your dog per their covid ordinance. Staff was friendly. The vet Dr.Nowery makes a phone call to you tell you about your dog and how to handle your pet. Seems like he was reading from a template as we told him our puppy was making great progress and we are happy to report he is house trained and knows many commands. This office presses many "mandatory" services and packages that actually are not needed. Heard of a AKC flu shot today that was noted as mandatory to go to a dog park. Hmm. Very pricey place too. Can't say we will continue to see this vet.

I am very disappointed in my last two appointments. I was not seen until 30 minutes past my…read moreappointment time. While I understand things come up, they would be incredibly frustrated as a customer if I were 30 minutes late to my appointment, so I would expect the same respect when I show up on time, if not five minutes early, to not have to continue to sit and wait for 30 minutes into my appointment. I thought it was a one time thing, but it has continued to happen at each appointment. They weighed my dog twice and got a difference of two pounds, I hope they weigh her again correctly when they do finally schedule her dental cleaning as I am sure 2 pounds makes a difference for a small dog needing correct doses of medicine and anesthesia. After my appointment I went to pay and leave and the employee was very confused and told me I had a credit on my account and then continued to call me on my way home that I actually owed money and would wait on the phone until I could read my credit card. I was driving? this was unsafe and I could have called them back at anytime to give my information. I called in the next morning to schedule my dogs dental cleaning, they stated they were unable to help me and would call me back in five minutes. I waited 30 minutes and have yet to be contacted. I am using the pet wellness plan they offer which I thought was a great program as it helped with the costs of care and dental coverage by spreading the cost each month, however, I still owed for a pre-dental workup and have to put a deposit down to even schedule the cleaning. Once my wellness program is up, and I will be sure to make sure I am provided everything it covers, I will most likely be looking for a new vet unless their care and office organization is turned around as the care is not the same as it was my first few appointments.

Nice service, but Pricey…read more Charge by zip code. 2min nail cut $26.50 down right silly.

Amazing service. Vets care. Vets care about pets not just a number or income. Dr Kaplan is…read moreoutstanding