6/17/2025 Took a sample of stool and jar with live "worms"of some type to Lifetime Pet Wellness Center this morning at 9:00 am. they said lab would let us know this afternoon. We had to call at 3:30, and they said we wouldn't have an answer for 2 to 3 days. In the meantime, our dog has infestations of worms, and they had not only no clue, but no suggestions as to what to to until the 2 or 3 days. Now, I can't imagine they have never seen this in all the years we have been going there (over 13). So am I happy with their response...... what do you think? I am so disappointed, I will most likely find new vet clinic. If you have an urgent issue....these people are not responsive in my opinion. read more

Beware of their new boarding fees. They are now charging a full day regardless of how long your dog is there. This is completely different from the past 2 we boarded in the last year. This time I was charged $90 for less then 24 hours!! read more

Prices keep raising with no notice. You just go in for next visit and find they are charging you more. Boarding and grooming are no longer affordable. read more

Ive been a devoted customer of LPWC for 10 years! Our Old English Sheepdog knows the staff veterinarians and thinks of them as his other home. He even gets excited to go in!! How's that for a testimony!? He developed a fatty tumor that surrounded his shoulder and nobody felt comfortable doing the surgery is such a tricky area. Then we found out about Dr. Buzz Newma the new veterinarian that joined the practice. We met with him and he turned out to be an answered prayer, truly! He has a wide variety of surgery experiences, He worked on family Farms while in Veterinary School, worked in a prominent Animal Hospital in the Emergency room. He explained his approach to the surgery and we experienced his confidence and incredible wealth of knowledge first hand. We had the surgery and now two weeks post surgery he has regained full range of motion and he healed beautifully! Thank you Doctor Buzz Newman! You are an extremely gifted Veterinarian and you gave our dog his life back! Many Heartfelt, thanks! read more

Lifetime Pet Wellness Center - Our beloved 10-year old Old English Sheepdog. - Veterinarians Near Me - Columbus, Ohio

This place has awful customer service and management came in the other day wasn't acknowledged and waited 30 minutes to be seen also all prices have went up significantly. read more

My review is for the vet services only. Moving to Columbus I needed to find a new vet for my pup. Thankfully my pup always loves the vet, but I needed to ensure I found a practice similar to my vet practice back in NYC. I got some great recommendations from some dog sport friends to come to Lifetime Pet Wellness Center. Scheduling an appointment was a breeze and the text/app reminders were great. I ended up running a bit late as the entrance was a bit of a challenge to find, but I was greeted pleasantly once I walked in and we had no wait to be walked to our exam room. After a short wait the vet tech came in and asked us a few questions about the basics of my pet and the purpose of our visit. Shortly after the initial Q&A Dr. Laughman came in and she was pup approved! She was very gentle with my pup and made the experience a great one for her... and she didn't protest at all during the physical exam and was mostly cooperative for getting her glands expressed, which of course is not a comfortable procedure to begin with. It was nice to speak to a vet who does dog sports (so she gets the demands of a performance dog vs. a pet dog) and she supported the directions I took with my pup (including a home prepared diet) from our time in NYC. While my dog was there for a urine analysis, she was honest that my pup's bladder wasn't full enough to do the sterile sample, and provided a few options as alternatives, which we opted to try to capture it from the outdoors on a walk. Sadly my pup didn't cooperate but the tech came with me and we tried our best! From a fees perspective, nothing seemed too out of line, but I'm glad that I found a good primary vet here in Columbus. read more

Dr Carlson has been our vet for years. I'm always treated well there and don't have to wait. My current dog is reactive to other dogs and they've been accommodating in getting us into a room to wait so she does not encounter other dogs. Recently she tore her ACL but we had trouble getting her in when it happened due to Covid shutdowns, Dr. Buzz offered me two options: surgery or laser therapy/supplements I chose the cheaper and less invasive option and it worked perfectly. Thank you Dr. Buzz. read more

Dr. Loughman seems to really care and just want the best for my senior dog Jenni. I appreciate that. Ashlee read more

My family has taken our dogs to Dr. Carlson for over 20 years and there is a reason we don't go anywhere else. I now bring my personal performance dogs to him for general wellness and chiropractic care and I have never been disappointed. I love that they do everything in front of you and Dr. Carlson has even invited me to the back to see my dogs skin scrapes under the microscope. They even offer the dogs peanut butter or cheese during the tougher stuff like vaccines and chiro adjustments to make it more enjoyable for them. They may be a bit more expensive but it is definitely worth it for the quality of care you and your pets received read more

Lifetime Pet Wellness Center - Veterinarians Near Me - Columbus, Ohio

We've been going to LPW for a long time. Dr.Laughman is the best. She really cares about our kitties

Have had multiple and repeated issues with Lifetime Pet Wellness Veterinarians and staff. I unfortunately have lost trust in them as an overall pet health clinic. I now have had to take ALL my pets to other vets to get second opinions, get a treatment plan or even a diagnosis. There prices are extremely expensive and overpriced for the level of care and diagnostics they are able to give you. You will most likely have to pay someone else for an actual diagnosis anyways (like I have with all my pets) They had us get a food sensitivities test for our dog then prescribed us a bunch of expensive supplements containing foods that were known allergens to her. Luckily we checked the ingredients when they made her worse. Never offered a refund or even apology for making her worse just said it was what her body told them she needed. This dog was later diagnosed with sludge in her Gallbladder by another vet (The Pet Hospital of Worthington) Our puppy needed her second Bordetella vaccine to keep her protected, was the only reason we went in, they charged us for the appointment but refused to give it to her, saying she had already received it. I had to talk/argue with the manager and she had to confirm with the vet that she DID need that shot to keep her protected, good thing we were paying attention. They couldn't diagnose, help or prescribe anything to help my 15 year old cat, said I was killing her with what I was feeding her (Purina Senior Food) I had her bloodwork results and urinalysis sent to another vet and it was a pretty easy common ailment, prescribed medicine and guess what, she is better still almost 7 months later, thanks to another vet. LPW said they couldn't help her without a $450 ultrasound. We paid extra to have our Dog neutered with them and he continued to bleed into his scrotum for weeks, took over a month and a half to heal. They tried to charge me $83 for an in house urinalysis (OSU ended up doing a full panel and it was $45), they left me and my pet sitting in exam room for 40 minutes then called me saying I was late and they were going to charge me $30, After repeated requests to have our animals records sent to another vet they had not done it (Had to talk with a manager and have records sent to me), they never remember any of our pets or their condition and they have poor record keeping. Finally after again talking with the manager about our valid concerns, she told me maybe we should just find a different Veterinarian/clinic instead of offering to help me or my pets. Time and Time again their incompetence has been disappointing and alarming and has made me feel they are For Profit not For Pets. I will NEVER go back! They constantly Fail us and our Beloved Pets. read more

As an update we found major negligence by this office. Our new vet has turned everything around that this place did not have the diligence or care to do. I highly recommend everyone to stay away. When I read the review about someone losing their pet to their negligence I thought it was maybe a little dramatic because of the loss. I can tell you my pets will be fine now but it's only because I was brave enough to drop this place. On the outside they pretend to care but they just want your money. I'd pay double what they charged if they gave me results...all they did was give me a hard time. Will never recommend or return. Stay away!!! Oh btw notice that there are 13 reviews the "computer" has determined should not count. Interesting that most of them are negative. Take the time to see those other reviews and not just look at the average of the only other two that give them a perfect five. This place is as awful as I am saying. My post will stick since I have legitimate reviews. Again the details are in the hidden reviews. Check them out please from animal lover to the the next. read more

My first experience at this office was with my dog Bailey. She is very nervous and has a lot of anxiety and the vet we saw (can't remember her name ) was wonderful with her. She took the extra time to feed her some turkey baby food to make sure she felt comfortable. I recently adopted a black lab and again they were wonderful with him. My last visit with them was with my cat and unfortunately we decided it was time to put her to sleep. Everybody involved was incredibly kind, patient, and caring. It was the hardest thing I've ever had to do and the level of service they provided us was exceptional. They made sure we understood every step of the process and patiently gave us every bit of time we needed with our sweet kitty. I'm grateful to them for helping us through. I've seen 3 different doctors at this office and they all have been wonderful. I don't believe their prices are high at all. I think they are fair for the quality of care they provide. read more

The people and this vet are simply the best. They combine a holistic and modern approach. We took our older cavalier to Dr Carlson after countless visits and $$$$ spent at OSU, and our Charlie was still showing no sign of relief or getting better. Our main concern was Charlie's quality of life, we didn't want him to suffer. We knew Charlie was running out of time, but Dr Carlson gave us and Charlie 3 months of happiness before it was time for him to cross the rainbow bridge. He got his nutritional needs back on track, which gave us a happy Charlie again. Unfortunately Charlie suffered from DM and or existing heart issues and old age in general, so it was a matter of time. They have called to check on us after Charlie passed, checked on our other dog, sent a card with hand written notes from the staff and Dr Carlson. I'm so grateful to Dr Carlson and the entire staff. read more

Not sure if they are undereducated, or were actively yanking us around, but I would NOT recommend this Vet whatsoever. They have been treating our dog for a recurring UTI for almost 5 months now for upwards of $2,000. They recommended changing her diet to a paleo diet and putting lotion on her ears (among other things) for skin issues. Next they wanted to do a urine smear and X-rays. We happened to take her to a new vet just because we were moving, and the new Vet diagnosed her with Cushing's Disease on the spot. After googling CD, she has the textbook symptoms, to a tee. The heartbreaking part is that Lifetime Pet Wellness never ONCE even mentioned Cushing's Disease. Again, whether it be neglect or ignorance, I'm not and expert so I can't make the call. Do not entrust your furry family members with their "care". read more

Great program for new clients! Very accommodating and friendly staff. They seemed to know what they were talking about and explained everything thoroughly. I was late and the staff was very accommodating. They close at 6pm- only downfall for a person working 9-5 read more

Lifetime Pet Wellness Center - Veterinarians Near Me - Columbus, Ohio

My dog and I love the staff at Lifetime Pet Wellness. Today was just another example of how accommodating and caring they are. My dog had a problem with his eye after a visit to a local groomer (not lifetime pet wellness). I called around 3pm on a Saturday. The girl who answered the phone, I believe her name is Sharon, answered all of my questions and took the time to see if a doctor would stay a little later to get us in. We were at the office in 10 minutes where the staff was just as pleasant in person as on the phone. Dr. Carlson took his time and never seemed annoyed or rushed. Yes, they are a little on the pricey side which is the only reason I didn't give 5 stars. The care and service I receive always exceeds my satisfaction and is the reason we return. Thank you Dr. Carlson and your staff for helping my fur baby! read more

Once you visit, you'll never want to take your beloved pets anywhere else! Lifetime Pet Wellness doesn't just care for an animal, but really treats your family as a whole. They show a level of professionalism, courtesy, caring and empathy unlike any other. Even the most mundane of visits (i.e. Wellness Exam) can be turned into a warm and educational experience. I consider my dog to be very healty, and the vets agree, but while speaking with them they gave a great tip on how to keep my dog full and healthy at meal-time, without adding calories and keeping my pup in tip-top shape. If you're looking for a vet or just might want a second opinion on your pet, I can't recommend them highly enough! read more

Have seen several vets here and they're all wonderful - the staff are very caring and knowledgeable and take concerns seriously. We all know vets can be expensive and they are transparent on cost when you ask. read more

Lifetime Pet Wellness Center - Just your average check-up - Veterinarians Near Me - Columbus, Ohio

Dr Carlson is very knowledgeable about alternative treatments! Very friendly staff! Offers payment plans and Care Credit. Genuinely likes pets. read more

Friendly staff. I really like that they offer alternative medicine. I took my elderly Akita in and Dr. Carlson presented different treatment options that can aid in making my dog comfortable in his elder years. We tried an acupuncture session and he explained before and during the process making sure my dog was comfortable. I am satisfied with my first visit and hope to see results in the treatment plan. read more

After my dog was diagnosed with cancer by our regular vet, I decided I wanted to find a homeopathic treatment for her. I took my dog to Dr. Carlson and was very impressed by the practice and by what he had to say about homeopathic remedies. This is all new to me so I had a lot of questions and he was very patient and answered all my questions. I would recommend him to anyone. Yes, this treatment is expensive but what isn't. I would give this center 5 stars but I have only been with them for 1 month. So far, they have been great. read more

I agree with the last review - very nice place, very clean, and friendly personnel. Dr. Carlson is a very nice man. He makes it obvious he has a lot of compassion for our pets. Again, I agree with the other review in regard to prices - Ouch! In defense of that - they do have a very large operation going. Lest we should forget - you get what you pay for. . .if you want cheap, unfortunately, those vets are everywhere. However, it's a shame for our pets to be held hostage because of money. At Lifetime there seems to be more honesty than at other veterinarians. They didn't do anything (give a shot/run a test, etc) without first asking me - then charge me. However, it would be beneficial to present the charges up front - rather than make it a mystery. I don't like "Sticker shock" when I receive my bill. Always a good idea to check to see if you can get the same medicine/vitamins/whatever for cheaper on the internet. If what the other reviewer said was accurate - that's quite a mark-up. When it comes to care/caring - I believe Lifetime stands out among the local vets as people who have big hearts and want to help your pet get and stay healthy. They are very open to new ideas/thoughts - take them seriously - look into it. Id est: they don't act like know-it-all's and don't come off as pompous, arrogant jerks. They do listen - since you know your pet better than they do. Maybe they will re-think their mark-ups and overall costs. . . I'll give them a chance, since they gave my pet a chance. :) read more

I love going here with my dog, Beesly. They adore her and she actually likes going to the vet! They always care about what is going on with your dog. My dog had an ear infection and they prescribed us some ear drops and ear cleaner. After two days of using them, they called me just to check up on Beesly and to see how she was doing! I love this vet! Also free vaccines for life after only paying $69 once... totally worth it. read more

Knowledgeable, compassionate and friendly staff. I would highly recommend lifetime pet and wellness for anyone that loves their pet.

Very disappointed. I've been a client of theirs for 15 years, they've seen 5 animals of mine. When I called to ask recommendations for homeopathics to treat my dogs excessive sneezing, they told me they couldn't provide recommendations without my dog being brought in. So, in other words we want your money and even though you're a long term client of ours we won't give you any advice on helping your dog holistically. This "wellness center" is one of if not ONLY holistic animal clinic in town. Sorry, but sometimes I can't afford a $300 + vet bill when I'm just trying to get recommendations on homeopathic remedies that I know this clinic has insight on. You'd think with my loyalty they'd be a little understanding and helpful. It all comes down to $$$$. Why is it so hard to find a veterinarian who actually gives a shit about your animal? read more

Terrible. I took my pet in on a Thursday because she was acting strange. The vet checked her out said she looked like a healthy kitty and I may want to consider doing bloodwork in the future...I said I would think about it. I called back on Wednesday at 5:30 to talk to the vet that treated my pet and they were no longer there. I was told I could bring my pet back in but I wasnt' sure if I was overreacting. I asked if a vet could call me back and I was told I would receive a call. I called them the next day at 2 pm because I still hadnt received a call (that vet was off) I explained that I was upset because when I did not get a call back I took my pet to another vet. She was extremely dehydrated and I had them do the blood work. I explained to the office manager that they had dropped the ball and I should have been called back. I asked that Dr. Carlson call me and I was told that she would let him know the situation but could not be sure I would get a call back. The office manager had absolutely no compassion that my pet (my child) was ill and I should have been called back. It is Saturday now...still no call...and I had to put my pet down today. Thanks for caring Lifetime Pet Wellness and thank you for your concern Dr. Carlson. Edit - Delete read more

2 reasons : first, my dog lost a small area of hair after he came back home from boarding. Second, my dog only needs an annual shot, usually I go to VIP petcare because there's no waiting time and the shots are very cheap there. This time I went this hospital, OMG, the waiting time was like 1 hour, and vet gave a wellness check without telling me before hand, and the wellness check is $50. That's a joke, will never come back. read more

They were close to our house so we used them for a few years. They were never good with our dog, they constantly were making mistakes with billing. He always came back from boarding looking and smelling horrible and more often then not he was sick after boarding (yes we took his food in for them to give him). No one seems to know what they are doing. Their lifetime vaccines is a scam DON'T do it. read more

We love the people and service at Lifetime Pet Wellness Center! They've been our vet for over 17 years for both our cat and dog. They have our pets' best interests at heart and it shows. We had an emergency situation with our dog back in May and they kept us calm while we were on the phone with them, told us to bring him in right away, and had several nurses and a doctor waiting for us in the lobby when we arrived. We always know that our pets are in good hands and that's why we highly recommend them! read more

If you enjoy getting ripped off and poor service.. This place is for you! Stay away from this place plenty other places in Polaris to go. My bad experiences and reviews would be large enough to fill a book read more

I will keep this review to the point as much as possible. I contacted Lifetime Pet Wellness Center regarding booster shots for my dog in anticipation of having to board him over the Memorial Day weekend. While scheduling the service, I inquired if they boarded as well and they said yes then asked if I'd like to book it even before giving any other kind of information such as costs, what is provided, etc. After sorting out all of this, I specifically asked if they were open on Monday, which was a federal holiday. The receptionist informed me they were and they opened at 7:30 that morning. With this information in hand, I booked the vaccination and boarding with them. Monday morning at 8:30am I arrived to retrieve my dog and the facility was closed. Calls to their office gave the option to leave a voicemail which did not answered until the following day. Nowhere on the facility, their website, or phone did it state they were closed for the holidays. This situation ended up consuming a day that was supposed to be spent with family but instead dealt with a crying child as her previous pet guinea pig just died. Tuesday morning at 7:30am I retrieved my dog and was informed there must have been a mis-communication. I'm at a loss on how there could have been one with a pointed and direct question "Are you open on this day which is a federal holiday." I have submitted 3 requests for my dog's immunization records as well and now after 2 weeks have them in my possession. On a final note, while communicating with their supervisor regarding the situation I was informed their website plainly stated which holidays they were closed inferring I did not in fact look at the website. According to a Google cache of their website, their website listing what holidays they were closed was updated shortly after I complained. If it had not been for this final straw, I would not be posting this review. read more

Great vet overall. They love our dog, save you a lot of money on vaccinations and have great grooming and boarding services as well.

Loved Dr Carlson and his staff! It was so nice to have an integrative approach to veterinary care. Everyone was very knowledgeable, friendly and helpful in deciding the right treatment plan for our lifestyle. It was only slightly more expensive than my former vet. Well worth it! read more

Great service! Really nice people and reasonable prices. I came with my kitten at 8 weeks and she had a bunch of problems and now she is perfectly healthy read more

We've taken our pets here for a few years now and only get the best care. Dr. Laughman is amazing and truly cares about them. Their business hours are convenient and staff are always friendly and helpful. I highly recommend them! read more

They charged me for a Cytology test, which they were not able to perform or even carry on with the actual test. After explaining to them the test was not conducted, they still refused to remove from the bill. This place was great back when it was on Park Road (North Worthington Pet Clinic), but now the Dr's change way too often to establish a well cared for clinic. read more

Took my dog to Lifetime Pet Wellness because she was showing many symptoms of illness. Although they repeatedly charged me for tests, they always said she was fine and that perhaps it was just stress. Finally, I went to another vet for a second opinion. When they ran the exact same tests that Lifetime Pet Wellness claimed to have done and certainly charged me for, she IMMEDIATELY tested positive for a common illness. I have no idea how Lifetime Pet Wellness could have possibly dropped the ball not just once or twice, but three times and my poor girl suffered greatly as a result. There name says it all, Lifetime Pet WELLNESS....if your dog is actually sick, go someplace else!!!! read more

BEWARE!!!!!!! Although I feel the staff was friendly overall, the office management should readjust their customer service focus. I think their focus is not on the client (both pet & owner) but rather how they chose to deliver their services as they see fit. I signed up for the "free vaccines for life" and tried to make an appointment which was PREPAID upfront for my dog. I had missed one appointment due to a work obligation and now the vet is requesting a $50 deposit on free service. There is not stated policy that you are required a deposit if you miss an appointment and or will be charged if you do which other offices do and that makes sense. This "process" was initiated as a result of another visit. I believe it is their way of passively pushing you to another office. Again, WHERE is the focus on the major client (the pet)? I have four dogs, all under the age of 1. You can imagine that it is not very easy to get them together or rather as I was attempting to get them out of my car when I arrived at 6:55 to drop them off for boarding. The office closes at 7PM and I parked DIRECTLY in front of the doors while I was trying to get my dogs together. While I was trying to grab all of them and put them on their leashes and grab what I could of their belongings I entered and dropped them off for their 2 day boarding on Friday evening. I called on Saturday to see how they were doing, and I picked them up before 11AM on Sunday, and received a call from the office manager AMBER that I had entered the office after it closed and surveillance shows the time as 7:0.... whatever time she quoted. 1) I want to emphasize I picked up my puppies and spoke with staff on the phone and no one mentioned such issue. 2) Again, I was in front of the place but because of the amount of animals I have it did take a little bit to round them up but did anyone offer to come help me KNOWING or offer to assist in anyway since they could see me out the window??? Of course not. 3) I am serious pet owner where my dogs are my family and I was bringing them to this vet as they had all the services and smaller staff where they would see the same faces so they would be more comfortable. 4)Each dog has been there for all wellness, grooming, boarding, and preventative issues which depending on dog varied greatly. So just to give some perspective I have spent about $2000 since October 2012. And that is not exact but it is probably on the short side as the last two visits were almost $350 a piece. My guess is as a small business and one of the many, many, many options for pet care that has AAHA credentials that CUSTOMER SERVICE & CLIENT SATISFACTION is NOT a focus for this group. I am not upset there was something said about the policy, I don't want appreciate the way it was chosen to be discussed as after false pleasantries the time surveillance picked me up was immediately quoted as my time of arrival did not matter. Again, the deposit of a prepaid (In full) service would be acceptable if it was an outstanding policy, not something they pick and choose for each individual client. **UPDATE** *************************** I contacted the facility to notify them of my concerns and ask for a refund on their policy since I have found care elsewhere and I paid in advance. I thanked Amber for her pleasantries and reinforced that they were only credible if the actions followed. She interrupted me to tell me there was a form that I signed on 2-18-13 that indicated this as their policy. A form that is electronic by the way and they say JUST SIGN HERE this is for the visit and charges that apply. So as a result of that I again emphasized as to their choice of delivery as it was poignant to direct me to a form but not consideration to discuss the matter in person by phone. That is when she said she called me twice. I confirmed the last time we talked was in regards to my late arrival for the boarding appointment and there was no mention of missed appointment policy. I also pointed out she did left a voicemail in regards to the scheduled appointment for 5-22 on my phone, after which I called to cancel. She then emphasized this was a more than one time thing and was quoting dates where I rescheduled to come earlier due to the message. She also confirmed it was a non refundable fee and I could continue to "threaten" her with the better business bureau. I had to giggle as we were obviously not getting anywhere, that statement right there proved exactly what I had been stating I thanked her for taking it like so as it really did make concerns even more valid. I stated I would think you would be more receptive to this feedback so you could maybe re evaluate your delivery. I could continue to go on, but this business clearly has no concern for the delivery of their service. I know the twenty something office manager does not appreciate the message I attempted to convey through honest efforts but hopefully the owner will. read more

Got a new dog made an appointment and they canceled because of an emergency. Made a new appointment and they canceled due to an emergency. Walked in was disrespectful and unprofessional. Would never come back here again. read more