Hello Mr. Ray P,…read more My name is Jason W. Morris. I' am the New Service Manager for Holden Dodge Chrysler Jeep Ram. First, I would like to offer you, my most sincere apologies for your past experiences with Holden Dodge. Our mission is to provide a firm, fair and friendly service to our customers and clients. Holden Dodge has moved forward with new innovative ideas and professional staff, to meet all expectations from our customers. If there is anything that we can do for you, please feel free to call or stop by the dealership! Thank you, Jason

Not a good experience and bad communication. Trusted the shop because I knew one of the managers…read more After my car got broken into in April I brought it to Preston auto body of Dover and it sat for about 3 months with no updates (not one call the entire time) left exposed to weather without any crash wrap on my drivers side window, and was poorly cared for. When I finally got it back, the work was rushed and sloppy--vinyl color mismatch, vinyl bubbles all over the roof, scratches from removing my rear louvers, dents on passenger rear panel, loose seat cover, and a slice through my windshield molding. Promises to fix issues are potentially taking longer than a month, or pushed off entirely because now calls are never being returned by the shop manager after I brought all these issues to light. Very unprofessional in my opinion.

The Subaru Dealership in Dover has terrible service practices. They charged me $90 to look at…read morefixing my rear-view mirror which had fallen off of mount. This is a camera screen that they told me would need to be replaced for $1,600. So I had to pay $90 to be told they could not help me. After all, the camera and screen all worked fine. It simply needed to be re-mounted. I took my car to a different Dealership and they were able to mount it at no charge. I have spoken to the Service Manager who never gets back to me. Thus I went to the Sales Manager. He told me he would get back to me next day. 3 weeks later I have not heard from him either. I would NOT recommend buying or servicing a car from this dealership. They are terrible.

Winner Subaru Services - Schedule at your own risk…read more I canceled my appointment with Winner Subaru and valet services, and I doubt that I will schedule any service with them in the future. Winner Subaru initially overbooked the valet service and requested that I change my service date from Wednesday to Thursday. However, the valet service did not arrive at the guaranteed time or at the rescheduled time on Thursday. Winner Subaru is unable to manage or provide the simple service of scheduling their valet service. Winner Subaru's lack of attention to service details is concerning. It is likely that Winner Subaru overbooked the technicians and mechanics as well, resulting in poor service and a lack of quality in the work performed by them. I contacted Winner Subaru to schedule the first service on my Subaru Forester. The service advisor was helpful and informed me that the valet service was complimentary on your first service visit with Winner Subaru. I decided to take advantage of the valet service and scheduled the appointment for Wednesday. On the Tuesday prior to my appointment, Winner Subaru contacted me and explained that they had overbooked the valet service and wanted to know if they could reschedule me to Thursday. I confirmed that the valet service would pick up my Subaru at 9:00 AM on Thursday, so I agreed to the change. On Thursday at 9:45 AM, I received a call from Winner Subaru informing me that they were experiencing difficulties with their valet service. However, the individual was on his way and would be at my home in 40 minutes. At 10:50 AM, I called to inform Winner Subaru that the valet service had not arrived at my home. I was informed that Winner Subaru had just contacted the individual and that he would be pulling into my driveway in a few minutes. At 10:56 AM, I called to cancel my appointment and valet service. The valet service had not arrived, and I was informed that the individual was 5 minutes away and would be pulling into the driveway in a minute.

I think they good dealership I like this dealership u can get a car and put ur payment down then…read moreleave off the lot I like this dealership a lot they have good customer service I like that

I went there so stressed out, been in an accident and needing a car asap. They were great, making a…read moremiracle happen is saying the least. Veronica is the best, she worked on this deal for two days and was able to make it happen. And the car has been one of the best cars Ive ever owned, I have nothing but great things to say about this place. It took all of my stress away and left me with hope and being able to breathe again. Thanks again for making my life less stressed and helping me not lose my job. You guys are the best!!

Nothing but good things to say. Best dealership in Dover. If there's a problem, they fix it, and…read moreare always willing to help.

Jabi was amazing. With the whole process from me and my husband changing our minds and bringing…read moreother cars from other lots. To finally decide on one with options. This is an amazing place to purchase a car. The owner and staff are willing to go out of their way to help. Will go back again. Thanks so much guys.

Great company. Employees worked around the clock to make sure my truck was ready for the fall and…read morewinter roads.

My father an I came in looking for a new car and Jacob, our sales guy, took great care of us…read morethroughout our entire experience. We ended up going with a 26 MDX and pleasantly enjoyed our experience. Jacob was friendly, informative, and gave us the time we needed to have a comfortable purchase experience. I would come back, and Jacob would be the guy I would go to first. Thank you!

I bought my 2010 Acura TL in June 2011 at a dealership in MD but I have only taken it to Price…read moreAcura for service since. I have never had any issues with my car besides the normal upkeep. I just recently moved to Cali and I'm not going to lie, since I love my car so much one of the first things I thought about was how much I was going to miss Price Acura! I think their prices are fairly good, service is good. I just don't like the fact that most services you have to drop your car off in the AM and pick it up in the afternoon. But depending on how much you're getting done they do give you a loaner. Also, I bought tires from them(Price Honda) and I guess the guy gave me performance or sports tires(whatever they're called), even though I told him I wanted something fancier but reliable and they wore down in less than a year so since this shouldn't have happened Price Acura gave me better, more reliable tires at a discounted prices and when they made this offer I had already put my stock tires back on and didn't plan to switch them out until summer and they still honored their offer months later.

While 300 miles into a trip to Virginia Beach the Check engine codes came up on our new Land…read moreCruiser. We stopped asap which brought us to ig Burton Toyota and on a late Good Friday afternoon they ran diagnostics for us and got us on our way. Many Thanks to Doug and didn't catch the main service man's name.

They were true to their word that "Nobody beats a Burton deal" Great deal, very pleasant people. No…read morehustle , and perhaps because of my age not any rookie BS. However they took forever. Seemed disorganized. Tried handling me, with an appointment and someone else who just walked in at the same time breaking continuity of thought, forgetting stuff, forgetting where he left off and just generally dragging the process out for at least three times longer than it needed to be. The people were nice but how they handled me was completely frustrating. caution to potential customers that having an appointment for a specific vehicle at a specific time means nothing in a commissioned sales job and it was apparent here that the walk in should have been handed off. i was there for them to see me and not share my time with someone else. Not good, not professional not focused