1. Delfy

    1. Delfy

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    Los Angeles, CA

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    3 years ago

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    Westwood iPhone Doc - Brandin Rutledge - iPhone repair specialist

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    Brandon (i think it's his name) is the best and I highly recommend him to all clumsy people like me…read moreout there. Anyways, I broke my charging port and i suffered for a long time cause didn't even know why my phone was not charging. Anyways, he fixed my phone screen before and he was so quick, good and honest so i asked him to fix my charging port. I think it takes a really long time and it's not as easy job like changing the phone screen but he charged way less than other places. I called 10 places and they were all charging so much. Last time he came and he was checking to see what the problem was with my phone and he didn't even charge me. He got the part quickly (thank god!) and he fixed it like it's brand new again. Hopefully i don't have to see him too often but if my phone has a problem i know who i be calling anyways thank you so so so so much! You saved my life!!!!

    Amazing service and turnaround! Such a thoughtful and personable guy as well. Highly recommend...I…read morewas so worried about going into work with a broken phone (I work on my phone at my office for certain tasks) and I was relieved that Brandin not only responded quickly and professionally, but was also accommodating to my busy and hectic schedule. I broke my screen one night and had it fixed within 24 hours!!! He coordinated a time to come to me AND came early. He even cleaned the inside of my phone while he was in there! I swear my screen is so much better now - he uses the highest quality screens and I think he even mentioned having a contract with the a manufacturer for them too. Thanks, Brandin!

    UBreakiFix

    UBreakiFix

    (251 reviews)

    Koreatown, Wilshire Center

    My iPhone screen cracked and it wouldn't charge. I drove 30 minutes to get to this location and…read morelong story short because it's been a few months. I'm trying to remember oh what happened but basically when I got there all of a sudden out of nowhere, the screen magically started working or as before, if you would touch it, nothing would happen. So the guy told me how to transfer all of my data onto my new phone and also without a cord, after about an hour and a half it all transferred and it saved my videos photos, everything. They didn't even charge me anything, but I did give him a $10 tip for helping me out. I would totally recommend this place. The service was stellar.

    Initially I thought the value of the service if you have their plan is pretty good. They repaired…read moremy water damaged MacBook for only $80 (technically 2 months of a $40 subscription to their insurance) when Apple likely would have charged me $300+. Although it now had physical malfunctions occurring that they never informed me, of I was still appreciative of the repair. After returning for what I thought would be good service is where the nightmare began. I brought in a pair of headphones since it's in their list of repairables yet immediately the guy turns me away. He says that they don't do work on AirPod Max's and to go to a different store. He wasn't willing to tell me which store to try or why they can't work on it; he seemed like he wanted me to leave so he could go back on his phone. Afterwards, I tried to get a free PC tune up. I scheduled an appointment and when I arrived instead of being treated properly the guy wanted to argue with me and try to explain to me that my appointment isn't showing up in his system while I'm showing him my confirmation messages. I understand technical difficulties but the guy was just being a weirdo. He snatched my phone out of my hand and then took it to the back multiple times. Eventually it popped up. If the guy could pick up on any social cues it could've went so much smoother. On the receipt is a pickup date, so I return 2 days after it. The laptop still isn't ready. It shouldn't take 7+ days to tune up a PC...The same guy from before helped me and he just blankly told me that they're still working on and it's not ready. They didn't even do a whole lot to the laptop I have no clue why it took them over 7 days to return it. It didn't even look like they wiped it down after using it nor did they remove their barcode sticker. Just terrible service I realized that after 1 positive experience, I got lucky and this place sucks. If you're looking for good customer service. If you enjoy helped at their convenience and lowkey screwed over this place is for you (ex. They will offer you a non-oem quality screen replacement for your iPhone.). Pretty sure they incentivize positive reviews as well so take the other ones with a grain of salt.

    Delfy - cellphoneaccessories - Updated September 2026

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