The hardest decision about my recent move to California was uprooting my independent 90 year old…read moremom, and taking her cross country.I was familiar with Heritage Pointe and knew she would love it! Hertiage Pointe is beautiful! It has everything from a hair salon to a pool. My mom loves the food and bragged about the BBQ that she just went to, she said everything they do her is wonderful! To see my mom happy, cared for , is the best peace of mind! I really want to Thank all dining staff for being so kind, Heather is a godsend, receptionists are so helpful and maintenance we appreciate you all! I can not say enough good things!, Thank you to everyone at Heritage Pointe!

When my sister could no longer care for her small house due to her…read moresevere back pain, she decided an assistant living facility would be her next best move. And luckily she chose Heritage Pointe. What a great place! The caregivers are so kind and knowledgeable and hard working. The management is committed to exceptional care. On move in, the staff arranged and rearranged, hung, moved, catered. They painted the apartment to the color of her choice. There is weekly sparkling housekeeping and one day laundry service. There are all levels of care from independent living to memory care. She needed help with showering and dressing. But in addition, someone would always pop by to check on her in the morning, make up her bed and set a small breakfast. And they checked on her all day. Always going the extra. There is plenty to do. There is a pool, a movie theatre, a workout room with personal trainers , an on-site physical therapist, a library, classes, lectures, guest speakers and performers, happy hour, a piano lounge, a hair salon, transportation to all of the local shops and conveniences and a coordinator to arrange a driver for doctor appointments. There are three meals in a lovely dining room. The staff and the residents are very friendly and make sure that a new arrival is introduced to and assimilated into the community and she made what became close friends In a medical emergency, Provident Mission Hospital which is a Level2 trauma center is only one mile away. In addition, Heritage Pointe offers accelerated care in their Sage Unit. We, her family, are so grateful for the loving, expert care she received in their beautiful surroundings

Very unprofessional and not helpful at all with giving advice. The person I talked to from this…read moreorganization hung up on me.

Placing our beloved father into assisted living was a very difficult decision. After months of…read moreendless research we found Arbor View. Mark and his remarkable family run this operation and treat each resident as a member of their own. The home was very nice, clean, peaceful, and the care givers were absolutely amazing. We are forever grateful to them for giving our father the best quality of life. From the moment our father went to Arbor View until the night he passed he was provided the utmost professional and personal care. Each day we visited we asked dad if he liked where he was, and every time he said yes, he was very comfortable and relaxed. From the bottom of our hearts we thank Mark and family for their exceptional care, and support since dad has passed. Your professionalism and grace has lifted us through the most difficult chapter in our lives.

My father has been living at Sunrise of Mission Viejo for nearly four years. The facility itself is…read morehomey, comfortable, and clean, and the cost is lower than most of the other facilities I toured. But the real stars are the people who work there. The staff is kind, caring, and immensely helpful. Most importantly, they treat the elderly residents with respect. I'm especially grateful to Tisset Domingo, the Executive Director. She goes above and beyond for the residents and their families. If you are considering an assisted living facility, look no further!

My family is thrilled to have my brother live at Sunrise of Mission Viejo since 2010. The…read moreaccommodations provide us peace of mind. Given how much he loves this community, my family couldn't be happier! Sunrise commemorates the major holidays as Mother's Day, celebrated this morning. We rejoiced. I 'take my hat off' to the warm, inviting, and insightful staff!

Second time driving to office and second time scheduling issues prevented me from being seen! I…read morethought my appointment was at 1:30-I showed up at 1:20 and was told it was for 1:00 and because I was late I couldn't be seen! Second time!!!!

Type of Care: Hematology Doctors Seen: Dr. Brian Page, Dr…read more Jacqueline Malekirad Dr. Brian Page exudes competence and is intrinsically dutiful and meticulous in his work. He has a logical disposition and maintains levels of communication necessary for patient recovery and understanding. He does not present with excessive pride commonly characterizing many medical professionals. He allows for in depth discussions to occur regarding the conditionality of the patient. I do not currently have any complaints about this individual. Dr. Jacqueline Malekirad is unimpressive, but nonetheless goodnatured. She is predisposed to gentleness. The structural properties of the office result in relatively quickened response times, however the phone directory may be slightly florid for individuals with difficulty in this regard. The medical assistants are unremarkable themselves however, inevitably excluding most of the nurses who typically remain in the back administering intravenous fluids to patients. Most of the nurses are kind and likely possess psychological compatibility with the majority of the population. Personally however, I do not appreciate what I consider to be excessive flamboyance. As of now, I cannot suggest insufficient competence exists at this office. Date: Wednesday, May 22, 2024

Our 95 year old Mother lived independently until she required memory care and moved into ActivCare…read moreLaguna Hills. Mom LOVES her safe, secure and attentive environment. We appreciate the professionalism and communicativeness of the staff. It's a value for the services provided. We are in 24/7/365 gratitude and appreciation of ActivCare Laguna Hills.

My cousin Bertha is a happy and thriving resident at ActivCare Laguna Hills because of the staff. I…read moreknow this because of the multiple calls I receive in a day from Bertha and some of first words out of her mouth are " The people here are nice to me!" These words are so comforting to me since her parents left their special needs daughter in my care. Recently Bertha's mother passed away and this was soon after she had visited Bertha at ActivCare. After the loss of her mother, there was so much love shown to Bertha by all the staff. Marlene M. the program specialist would frequently call and update me on how Bertha was feeling during this very difficult time. Marlene has made my life so much easier in so many ways by letting me know what Bertha needs, updating me on the activities she participates in and those she does not and how she is feeling emotionally. She often goes in her room to make sure Bertha's closet and room are in order. I know Bertha is well cared for! Bertha is a social butterfly and she enjoys talking with others. I have often dropped by, unannounced, and seen Marlene and Bertha laughing and talking. Marlene also engages lovingly with other residents as well. She is such a kind and caring human being. I feel as though she is a part of Bertha's family. Thank you ActivCare for choosing such wonderful staff!!! Sincerely, Darlene D.

My wife has been going to the "Friendship Club," as they call it, for about 4 years. Each time I…read morepick her up at the end of the day, she tells me how much she enjoys being there and how everyone is so nice and caring. She has a smile on her face and is in a cheerful mood that is wonderful to behold. I am so glad we have the facility for her to attend and be provided with new, and stimulating activities each day. The staff is very caring and friendly, not only to my wife, but also to me. There is comfort in knowing that the loved ones we care so much about are spending quality time with staff that sincerely cares about them - and us, the caregivers. The facility sponsors several free seminars throughout the year that are very informative with subjects focused on the caregivers and their needs. It also hosts a monthly Alzheimer's Association caregivers discussion group meeting for those wishing to share their experiences, and gain form those of others. I highly recommend The Mount of Olives Adult Day Program to anyone who is looking for a program for his or her loved one who could benefit from socialization, special attention, caring, and understanding they would get there. Also, if you have a loved one who depends on you, you should consider your own wellbeing, and make every effort to provide for yourself some free time from the responsibilities that are upon you, by considering the Mount of Olives Adult Day Program.

I just wanted to leave another review as a thank you to all the staff at this amazing facility. My…read moremom has been going to Mount Of Olives ADP for almost a year and a half. I so appreciate you guys! Thank you for your daily unwavering dedication to everyone who attends! Your love and care for my mom and all the other participants is so evident EVERY time I drop off and pick up my mom. God bless your heart and your serving attitude. I am so thankful !! Thank you thank you so much

My mom has been at Ivy Park Mission Viejo for three years. She loves it there. The staff is great…read moreand truly cares about my mom. Finding an assisted living location for a parent is one of the hardest things I've ever done. But this Ivy Park location truly cares about making the resident and the family feel safe and comfortable.

My 96 year old mom has been at Ivy Park, in Mission Viejo, for three years and I am so pleased with…read morethis facility. My favorite aspect is the incredibly caring and professional staff. Everyone I've come in contact with loves their job snd care deeply about the residents. The caretakers, med techs, restaurant staff, receptionists and the director are so accommodating and considerate. They prioritize the residents above all else and are very communicative with the extended family. I highly recommend this facility,

If you're reading yelp reviews of SNF's, I feel for you+yours and sending all my good energy to the…read morefamily. Secondly, you probably already know that almost all of these facilities suck and are many flavors of sketchy. NOT this place. The Orchards gives off a whole different and positive vibe from the start when you walk in the main entrance. Everything is clean, actually clean, even the patient bathrooms, closets, behind the doors, everywhere is clean. The ratio of staff to patients is SO MUCH better than other facilities my family member has been too. I believe there's maximum 50 patients. The bedrooms are next level. They have 4-5 options ranging from a shared room with two people, to completely private with your own bathroom and living room/lounge area, obviously at a higher price point. But even the shared bedrooms are awesome as they have a closet/cabinet that divides the room, not just a sheet. Makes it so much better to have that division. ***Most importantly the Rehab staff is AMAZING!!!*** The amount of effort and thought they put into the individuals rehabilitation program is far greater than any other facility we have been to. They aren't trying to milk the process and allow people to just sit doing non productive activities just so they can bill for it. They're constantly assessing and evolving the game plan as they go. 10/10 best team of therapists. hands down. bar none. The staff communicates extremely clearly and reach out if they have pertinent info in regards to my family members health, progress, and well being. Which is something I've never experienced, usually I have to track people down and it's like pulling teeth to get answers or info. The food is good, and comparably to other places it's the best menu I've seen. Don't get me wrong it's not gourmet living but they have solid options. When you see a plate of food, it actually looks a cooked meal, not school lunch slop. They also have off menu items like sandwiches and what not if your family member is a picky eater. If you got this far in my Mega novel of a review then you obviously are deep in the process and looking for answers. Again, sending you all my good energy and if you can get your family member into The Orchards, don't hesitate and end up in another depressing SH**hole, pull the trigger and give your family member the best chance at success. Much love -Rich

My mother spent two weeks at The Orchards for rehabilitation after breaking her hip, and we could…read morenot be more grateful for the outstanding care she received. Every single staff member was wonderful and truly went above and beyond. Sara K, Elizabeth (Liz), and Dee were exceptional--compassionate, attentive, and always making sure my mom felt cared for and supported. Heather, Fiona, and Lisa were equally amazing in PT and OT; their expertise, encouragement, and dedication played a huge role in her recovery. Our only regret is that we can't return on a private-pay basis to continue PT/OT, because my mom left stronger than when she arrived. Thank you to the entire Orchards team for your kindness, professionalism, and exceptional care. We highly recommend The Orchards. Thank you again!

The food was amazing. The staff is friendly and ownership is great. I would highly recomend and…read morewill be back soon.

Do not place anyone you love or care about in memory care. They could not account for 6 falls my…read moreparent had in 2 months. My parent left that facility with multiple bedsores and a severe urinary tract infection. Only cared about increasing prices for services that were not rendered. Management staff need to work on the same page.

Staff was caring but the administrator just had a "money grab" kind of vibe. The longer that my…read morefather stayed, the less she cared about his quality of care and more about money that will be paid. Amazing aesthetics. Very clean home. Felt more like a business and less like a caring home for seniors at the end of their lives.

Comfort, attentiveness to our daughter, 2 shifts of trained & caring staff, embracing family…read morethroughout, & responding to family requests for special requests, like supporting Megan's request to be baptized before her passing. Picture in Heavenly Home's amazing backyard.